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Slow responding computer


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#1 Saryanavat

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Posted 11 March 2015 - 08:39 AM

My computer - especially my gmail - has slowed down so much that I have to stop typing for it to catch up. 

Last time I had a problem (overheating) I was very impressed with the help you provided. 

Any suggestions to speed things up?



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#2 Broni

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Posted 11 March 2015 - 08:09 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.3.1.2183.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Saryanavat

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Posted 12 March 2015 - 08:17 AM

Thank you.  I assume I should apply each of the steps in the order they appear - so I will start now.



#4 Saryanavat

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Posted 12 March 2015 - 08:27 AM

 Results of screen317's Security Check version 0.99.97  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 Secunia PSI (3.0.0.10004)   
 Java 8 Update 31  
 Java version 32-bit out of Date!
  Java 64-bit 8 Update 31  
 Adobe Flash Player 16.0.0.305  
 Adobe Reader XI  
 Mozilla Firefox (36.0.1)
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````
 



#5 Saryanavat

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Posted 12 March 2015 - 08:35 AM

Farbar Service Scanner Version: 17-01-2015
Ran by Sary2 (administrator) on 12-03-2015 at 09:33:42
Running from "C:\Users\Sary2\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****



#6 Saryanavat

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Posted 12 March 2015 - 08:39 AM

MiniToolBox by Farbar  Version: 09-03-2015
Ran by Sary2 (administrator) on 12-03-2015 at 09:38:24
Running from "C:\Users\Sary2\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: NV57H Manufacturer: Gateway
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

Broadcom NetLink ™ Gigabit Ethernet = Local Area Connection (Connected)
Intel® Centrino® Advanced-N 6205 = Wireless Network Connection (Connected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add address name="Wireless Network Connection 3" address=192.168.16.2 mask=255.255.255.0


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Sary2-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Broadcast
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : gateway.2wire.net

Wireless LAN adapter Wireless Network Connection 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
   Physical Address. . . . . . . . . : 08-11-96-B1-B7-11
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 08-11-96-B1-B7-11
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : gateway.2wire.net
   Description . . . . . . . . . . . : Intel® Centrino® Advanced-N 6205
   Physical Address. . . . . . . . . : 08-11-96-B1-B7-10
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::18af:a4ff:aa59:5b44%12(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.2.100(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, March 12, 2015 8:32:29 AM
   Lease Expires . . . . . . . . . . : Sunday, March 15, 2015 9:09:50 AM
   Default Gateway . . . . . . . . . : 192.168.2.1
   DHCP Server . . . . . . . . . . . : 192.168.2.1
   DHCPv6 IAID . . . . . . . . . . . : 302518678
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-43-EA-3C-DC-0E-A1-0A-B9-FD
   DNS Servers . . . . . . . . . . . : 192.168.2.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : gateway.2wire.net
   Description . . . . . . . . . . . : Broadcom NetLink ™ Gigabit Ethernet
   Physical Address. . . . . . . . . : DC-0E-A1-0A-B9-FD
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::1841:eb24:84f2:bb35%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.2.12(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, March 12, 2015 8:32:01 AM
   Lease Expires . . . . . . . . . . : Sunday, March 15, 2015 8:32:00 AM
   Default Gateway . . . . . . . . . : 192.168.2.1
   DHCP Server . . . . . . . . . . . : 192.168.2.1
   DHCPv6 IAID . . . . . . . . . . . : 198971041
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-43-EA-3C-DC-0E-A1-0A-B9-FD
   DNS Servers . . . . . . . . . . . : 192.168.2.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
Server:  mymodem
Address:  192.168.2.1

Name:    google.com
Addresses:  2607:f8b0:400b:806::100e
      74.125.226.133
      74.125.226.134
      74.125.226.128
      74.125.226.130
      74.125.226.132
      74.125.226.142
      74.125.226.129
      74.125.226.131
      74.125.226.137
      74.125.226.136
      74.125.226.135


Pinging google.com [74.125.226.133] with 32 bytes of data:
Reply from 74.125.226.133: bytes=32 time=10ms TTL=55
Reply from 74.125.226.133: bytes=32 time=11ms TTL=55

Ping statistics for 74.125.226.133:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 10ms, Maximum = 11ms, Average = 10ms
Server:  mymodem
Address:  192.168.2.1

Name:    yahoo.com
Addresses:  98.139.183.24
      98.138.253.109
      206.190.36.45


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=46ms TTL=51
Reply from 98.139.183.24: bytes=32 time=44ms TTL=51

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 44ms, Maximum = 46ms, Average = 45ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 14...08 11 96 b1 b7 11 ......Microsoft Virtual WiFi Miniport Adapter #2
 13...08 11 96 b1 b7 11 ......Microsoft Virtual WiFi Miniport Adapter
 12...08 11 96 b1 b7 10 ......Intel® Centrino® Advanced-N 6205
 11...dc 0e a1 0a b9 fd ......Broadcom NetLink ™ Gigabit Ethernet
  1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.2.1     192.168.2.12     20
          0.0.0.0          0.0.0.0      192.168.2.1    192.168.2.100     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.2.0    255.255.255.0         On-link      192.168.2.12    276
      192.168.2.0    255.255.255.0         On-link     192.168.2.100    281
     192.168.2.12  255.255.255.255         On-link      192.168.2.12    276
    192.168.2.100  255.255.255.255         On-link     192.168.2.100    281
    192.168.2.255  255.255.255.255         On-link      192.168.2.12    276
    192.168.2.255  255.255.255.255         On-link     192.168.2.100    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.2.12    276
        224.0.0.0        240.0.0.0         On-link     192.168.2.100    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.2.12    276
  255.255.255.255  255.255.255.255         On-link     192.168.2.100    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    276 fe80::/64                On-link
 12    281 fe80::/64                On-link
 11    276 fe80::1841:eb24:84f2:bb35/128
                                    On-link
 12    281 fe80::18af:a4ff:aa59:5b44/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    276 ff00::/8                 On-link
 12    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/12/2015 08:37:43 AM) (Source: Application Error) (User: )
Description: Faulting application name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82
Faulting module name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82
Exception code: 0x40000015
Fault offset: 0x00093534
Faulting process id: 0x8d4
Faulting application start time: 0xPSIA.exe0
Faulting application path: PSIA.exe1
Faulting module path: PSIA.exe2
Report Id: PSIA.exe3

Error: (03/12/2015 08:32:47 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/12/2015 00:48:14 AM) (Source: Application Error) (User: )
Description: Faulting application name: wmpnetwk.exe, version: 12.0.7601.17514, time stamp: 0x4ce7ae7f
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x5315a05a
Exception code: 0x0000046b
Fault offset: 0x000000000000940d
Faulting process id: 0x11a8
Faulting application start time: 0xwmpnetwk.exe0
Faulting application path: wmpnetwk.exe1
Faulting module path: wmpnetwk.exe2
Report Id: wmpnetwk.exe3

Error: (03/11/2015 07:54:44 AM) (Source: Application Error) (User: )
Description: Faulting application name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82
Faulting module name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82
Exception code: 0x40000015
Fault offset: 0x00093534
Faulting process id: 0xb08
Faulting application start time: 0xPSIA.exe0
Faulting application path: PSIA.exe1
Faulting module path: PSIA.exe2
Report Id: PSIA.exe3

Error: (03/11/2015 07:49:09 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/10/2015 05:50:11 AM) (Source: Application Error) (User: )
Description: Faulting application name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82
Faulting module name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82
Exception code: 0x40000015
Fault offset: 0x00093534
Faulting process id: 0x9e8
Faulting application start time: 0xPSIA.exe0
Faulting application path: PSIA.exe1
Faulting module path: PSIA.exe2
Report Id: PSIA.exe3

Error: (03/10/2015 05:45:08 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/09/2015 09:03:03 AM) (Source: Application Error) (User: )
Description: Faulting application name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82
Faulting module name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82
Exception code: 0x40000015
Fault offset: 0x00093534
Faulting process id: 0x1cc
Faulting application start time: 0xPSIA.exe0
Faulting application path: PSIA.exe1
Faulting module path: PSIA.exe2
Report Id: PSIA.exe3

Error: (03/09/2015 08:57:19 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/08/2015 05:38:35 AM) (Source: Application Error) (User: )
Description: Faulting application name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82
Faulting module name: netprofm.dll, version: 6.1.7600.16385, time stamp: 0x4a5bda75
Exception code: 0xc0000005
Fault offset: 0x00037463
Faulting process id: 0xb24
Faulting application start time: 0xPSIA.exe0
Faulting application path: PSIA.exe1
Faulting module path: PSIA.exe2
Report Id: PSIA.exe3


System errors:
=============
Error: (03/12/2015 08:42:28 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureCommand with the following error:
%%5

Error: (03/12/2015 08:42:21 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error:
%%5

Error: (03/12/2015 08:37:45 AM) (Source: Service Control Manager) (User: )
Description: The Secunia PSI Agent service terminated unexpectedly.  It has done this 1 time(s).

Error: (03/12/2015 08:32:36 AM) (Source: SNMP) (User: )
Description: The SNMP Service encountered an error while accessing the registry key SYSTEM\CurrentControlSet\Services\SNMP\Parameters\TrapConfiguration.

Error: (03/12/2015 08:29:02 AM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.

Error: (03/12/2015 00:48:31 AM) (Source: Service Control Manager) (User: )
Description: The Windows Media Player Network Sharing Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (03/11/2015 07:54:48 AM) (Source: Service Control Manager) (User: )
Description: The Secunia PSI Agent service terminated unexpectedly.  It has done this 1 time(s).

Error: (03/11/2015 07:49:04 AM) (Source: SNMP) (User: )
Description: The SNMP Service encountered an error while accessing the registry key SYSTEM\CurrentControlSet\Services\SNMP\Parameters\TrapConfiguration.

Error: (03/11/2015 07:48:43 AM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.

Error: (03/10/2015 05:50:13 AM) (Source: Service Control Manager) (User: )
Description: The Secunia PSI Agent service terminated unexpectedly.  It has done this 1 time(s).


Microsoft Office Sessions:
=========================
Error: (03/12/2015 08:37:43 AM) (Source: Application Error)(User: )
Description: PSIA.exe3.0.0.1000454784a82PSIA.exe3.0.0.1000454784a8240000015000935348d401d05cc09c4334feC:\Program Files (x86)\Secunia\PSI\PSIA.exeC:\Program Files (x86)\Secunia\PSI\PSIA.exe938a15a0-c8b4-11e4-865e-dc0ea10ab9fd

Error: (03/12/2015 08:32:47 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/12/2015 00:48:14 AM) (Source: Application Error)(User: )
Description: wmpnetwk.exe12.0.7601.175144ce7ae7fKERNELBASE.dll6.1.7601.184095315a05a0000046b000000000000940d11a801d05bf164c9109dC:\Program Files\Windows Media Player\wmpnetwk.exeC:\Windows\system32\KERNELBASE.dllfdaf3cea-c872-11e4-b39d-dc0ea10ab9fd

Error: (03/11/2015 07:54:44 AM) (Source: Application Error)(User: )
Description: PSIA.exe3.0.0.1000454784a82PSIA.exe3.0.0.1000454784a824000001500093534b0801d05bf15b9827a8C:\Program Files (x86)\Secunia\PSI\PSIA.exeC:\Program Files (x86)\Secunia\PSI\PSIA.exe684ce0a7-c7e5-11e4-b39d-dc0ea10ab9fd

Error: (03/11/2015 07:49:09 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/10/2015 05:50:11 AM) (Source: Application Error)(User: )
Description: PSIA.exe3.0.0.1000454784a82PSIA.exe3.0.0.1000454784a8240000015000935349e801d05b16dbdd6663C:\Program Files (x86)\Secunia\PSI\PSIA.exeC:\Program Files (x86)\Secunia\PSI\PSIA.exed7444491-c70a-11e4-b774-dc0ea10ab9fd

Error: (03/10/2015 05:45:08 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/09/2015 09:03:03 AM) (Source: Application Error)(User: )
Description: PSIA.exe3.0.0.1000454784a82PSIA.exe3.0.0.1000454784a8240000015000935341cc01d05a68877113aeC:\Program Files (x86)\Secunia\PSI\PSIA.exeC:\Program Files (x86)\Secunia\PSI\PSIA.exe9e4fb4f8-c65c-11e4-a376-dc0ea10ab9fd

Error: (03/09/2015 08:57:19 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/08/2015 05:38:35 AM) (Source: Application Error)(User: )
Description: PSIA.exe3.0.0.1000454784a82netprofm.dll6.1.7600.163854a5bda75c000000500037463b2401d05982b75e0616C:\Program Files (x86)\Secunia\PSI\PSIA.exeC:\Windows\System32\netprofm.dlle3b890fb-c576-11e4-adc9-dc0ea10ab9fd


CodeIntegrity Errors:
===================================
  Date: 2012-07-09 15:32:09.429
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Gateway\Gateway Power Management\SysHook.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-07-09 15:32:09.419
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Gateway\Gateway Power Management\SysHook.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-07-09 08:50:53.126
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Gateway\Gateway Power Management\SysHook.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-07-09 08:50:53.116
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Gateway\Gateway Power Management\SysHook.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-07-09 07:42:35.345
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Gateway\Gateway Power Management\SysHook.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-07-09 07:42:35.325
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Gateway\Gateway Power Management\SysHook.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-07-09 07:40:45.695
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Gateway\Gateway Power Management\SysHook.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-07-09 07:40:45.675
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Gateway\Gateway Power Management\SysHook.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-07-09 07:39:05.965
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Gateway\Gateway Power Management\SysHook.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-07-09 07:39:05.955
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Gateway\Gateway Power Management\SysHook.dll because the set of per-page image hashes could not be found on the system.



=========================== Installed Programs ============================
Adobe Flash Player 16 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Adobe Refresh Manager (x32 Version: 1.8.0 - Adobe Systems Incorporated) Hidden
Agatha Christie - Death on the Nile (x32 Version: 2.2.0.98 - WildTangent) Hidden
Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Backup Manager V3 (x32 Version: 3.0.0.90 - NTI Corporation) Hidden
Bejeweled 2 Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Broadcom Card Reader Driver Installer (HKLM\...\{4710662C-8204-4334-A977-B1AC9E547819}) (Version: 14.8.2.2 - Broadcom Corporation)
Broadcom NetLink Controller (HKLM\...\{C91DCB72-F5BB-410D-A91A-314F5D1B4284}) (Version: 14.8.4.1 - Broadcom Corporation)
Build-a-lot 4 - Power Source (x32 Version: 2.2.0.97 - WildTangent) Hidden
Canon PowerShot A4000 IS and A3400 IS and A2400 IS and A2300 and A1300 and A810 Camera User Guide (HKLM-x32\...\CameraUserGuide-PSA4000ISandA3400ISandA2400ISandA2300andA1300andA810) (Version: 1.0.0.7 - Canon Inc.)
Canon Utilities CameraWindow DC 8 (HKLM-x32\...\CameraWindowDC) (Version: 8.7.0.11 - Canon Inc.)
Canon Utilities ImageBrowser EX (HKLM-x32\...\ImageBrowser EX) (Version: 1.0.2.32 - Canon Inc.)
Canon Utilities PhotoStitch (HKLM-x32\...\PhotoStitch) (Version: 3.1.23.47 - Canon Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 4.14 - Piriform)
Chronicles of Albian (x32 Version: 2.2.0.95 - WildTangent) Hidden
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Cradle of Rome 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
CyberLink MediaEspresso (HKLM-x32\...\InstallShield_{E3739848-5329-48E3-8D28-5BBD6E8BE384}) (Version: 6.5.1720_38230 - CyberLink Corp.)
CyberLink MediaEspresso (x32 Version: 6.5.1720_38230 - CyberLink Corp.) Hidden
CyberLink PowerDVD 10 (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.2912.52 - CyberLink Corp.)
CyberLink PowerDVD 10 (x32 Version: 10.0.2912.52 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Definition Update for Microsoft Office 2010 (KB2956207) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{0E5D2277-B9CB-4FD2-92B7-7D145B0CE418}) (Version:  - Microsoft)
Dora's World Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 3.2.6 - Dropbox, Inc.)
FATE: The Cursed King (x32 Version: 2.2.0.97 - WildTangent) Hidden
Final Drive: Nitro (x32 Version: 2.2.0.95 - WildTangent) Hidden
FreeMind (HKLM-x32\...\B991B020-2968-11D8-AF23-444553540000_is1) (Version: 0.9.0 - )
Galerie de photos (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Game Channels (HKLM-x32\...\WildTangentGameProvider-gateway-main) (Version: 6.1.0.5 - WildTangent, Inc.)
Gateway Games (HKLM-x32\...\WildTangent gateway Master Uninstall) (Version: 1.0.2.5 - WildTangent)
Gateway MyBackup (HKLM-x32\...\InstallShield_{0B61BBD5-DA3C-409A-8730-0C3DC3B0F270}) (Version: 3.0.0.90 - NTI Corporation)
Gateway Power Management (HKLM-x32\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 6.00.3008 - Gateway Incorporated)
Gateway Recovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 5.00.3502 - Gateway Incorporated)
Gateway Registration (HKLM-x32\...\Gateway Registration) (Version: 1.04.3503 - Gateway Incorporated)
Gateway ScreenSaver (HKLM-x32\...\Gateway Screensaver) (Version: 1.1.1022.2010 - Gateway Incorporated)
Gateway Social Networks (HKLM-x32\...\InstallShield_{64EF903E-D00A-414C-94A4-FBA368FFCDC9}) (Version: 3.0.3106 - CyberLink Corp.)
Gateway Social Networks (x32 Version: 3.0.3106 - CyberLink Corp.) Hidden
Gateway Updater (HKLM-x32\...\{EE171732-BEB4-4576-887D-CB62727F01CA}) (Version: 1.02.3500 - Gateway Incorporated)
Governor of Poker 2 Premium Edition (x32 Version: 2.2.0.95 - WildTangent) Hidden
HL-2240 (HKLM-x32\...\{E2A97415-BD97-4867-B906-05E39E9EE51F}) (Version: 1.0.6.0 - Brother Industries, Ltd.)
HomeMedia (HKLM-x32\...\{AA4BF92B-2AAF-11DA-9D78-000129760D75}) (Version: 2.0.8920 - CyberLink Corporation)
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3501 - Gateway Incorporated)
Intel PROSet Wireless (Version:  - ) Hidden
Intel PROSet Wireless (x32 Version:  - ) Hidden
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2418 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{3C41721F-AF0F-4086-AA1C-4C7F29076228}) (Version: 14.01.1000 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.5.0.1026 - Intel Corporation)
Intel® WiDi (HKLM-x32\...\{781A93CD-1608-427D-B7F0-D05C07795B25}) (Version: 2.1.41.0 - Intel Corporation)
Intel® Wireless Display (HKLM\...\{28EF7372-9087-4AC3-9B9F-D9751FCDF830}) (Version:  - )
Itibiti RTC (x32 Version: 0.0.1 - Itibiti Inc) Hidden
Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
Java Auto Updater (x32 Version: 2.8.31.13 - Oracle Corporation) Hidden
Jewel Match 3 (x32 Version: 2.2.0.97 - WildTangent) Hidden
Jing (HKLM-x32\...\{22800204-9E53-45C7-B6F3-5BB0F1C1A147}) (Version: 2.8.13007.1 - TechSmith Corporation)
Junk Mail filter update (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Launch Manager (HKLM-x32\...\LManager) (Version: 5.1.7 - Gateway)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 (Version: 4.5.51209 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Single Image 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.0.4035.0328 - Microsoft Corporation)
Microsoft Security Client (Version: 4.7.0205.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.7.205.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.50908 - Microsoft Corporation) Hidden
Movie Maker (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Mozilla Firefox 36.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 36.0.1 (x86 en-US)) (Version: 36.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Mystery of Mortlake Mansion (x32 Version: 2.2.0.98 - WildTangent) Hidden
Nero Control Center 10 (x32 Version: 10.2.11100.1.1 - Nero AG) Hidden
Nero ControlCenter 10 Help (CHM) (x32 Version: 10.5.10000 - Nero AG) Hidden
Nero Core Components 10 (x32 Version: 2.0.18100.8.8 - Nero AG) Hidden
Nero DiscSpeed 10 (HKLM-x32\...\{34490F4E-48D0-492E-8249-B48BECF0537C}) (Version: 6.2.10500.2.100 - Nero AG)
Nero DiscSpeed 10 Help (CHM) (x32 Version: 10.5.10000 - Nero AG) Hidden
Nero Express 10 (HKLM-x32\...\{70550193-1C22-445C-8FA4-564E155DB1A7}) (Version: 10.2.12000.21.100 - Nero AG)
Nero Express 10 Help (CHM) (x32 Version: 10.5.10200 - Nero AG) Hidden
Nero Multimedia Suite 10 Essentials (HKLM-x32\...\{62BF4BD3-B1F6-4FA2-8388-CC0647ACBF86}) (Version: 10.5.10300 - Nero AG)
Nero StartSmart 10 (HKLM-x32\...\{F61D489E-6C44-49AC-AD02-7DA8ACA73A65}) (Version: 10.2.11600.14.100 - Nero AG)
Nero StartSmart 10 Help (CHM) (x32 Version: 10.5.10000 - Nero AG) Hidden
Nero Update (HKLM-x32\...\{65BB0407-4CC8-4DC7-952E-3EEFDF05602A}) (Version: 1.0.0018 - Nero AG)
OpenOffice 4.1.1 (HKLM-x32\...\{9395F41D-0F80-432E-9A59-B8E477E7E163}) (Version: 4.11.9775 - Apache Software Foundation)
OverDrive Media Console (HKLM-x32\...\{D07205E7-F6D3-4333-AFCC-782A07685B72}) (Version: 3.2.20 - OverDrive, Inc.)
paint.net (HKLM\...\{19BD2C33-16A8-4ED1-B9EA-D9E35B21EC42}) (Version: 4.0.5 - dotPDN LLC)
Penguins! (x32 Version: 2.2.0.95 - WildTangent) Hidden
Photo Gallery (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.95 - WildTangent) Hidden
Quackle 0.97 [Beta] (HKLM-x32\...\Quackle_is1) (Version:  - )
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6329 - Realtek Semiconductor Corp.)
SAMSUNG Mobile Modem Driver Set (HKLM\...\SAMSUNG Mobile Modem) (Version:  - )
Samsung Mobile phone USB driver Drive Software (HKLM\...\Samsung Mobile phone USB driver Drive) (Version:  - )
Samsung Mobile phone USB driver Software (HKLM\...\Samsung Mobile phone USB driver) (Version:  - )
SAMSUNG Mobile USB Modem 1.0 Software (HKLM\...\SAMSUNG Mobile USB Modem 1.0) (Version:  - )
SAMSUNG Mobile USB Modem Software (HKLM\...\SAMSUNG Mobile USB Modem) (Version:  - )
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.3.1700.0 - SAMSUNG Electronics Co., Ltd.)
Search App by Ask (HKLM-x32\...\{4F524A2D-5350-4500-76A7-A758B70C1902}) (Version: 12.25.2.60 - APN, LLC)
Secunia PSI (3.0.0.10004) (HKLM-x32\...\Secunia PSI) (Version: 3.0.0.10004 - Secunia)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 7.2 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.2.103 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.27 - Piriform)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.7.1026 - SUPERAntiSpyware.com)
Torchlight (x32 Version: 2.2.0.97 - WildTangent) Hidden
Update for Microsoft Access 2010 (KB2837601) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{53FAC141-5C6B-4F97-ABC4-E635ABBC59E5}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0016-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-001B-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2494150) (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{3FCFD88F-4D13-4F38-8625-ABABEA7F61EA}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{A4F91D60-654C-4892-BFD3-0D41ADA649B6}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597089) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{A12F43A5-CF0B-44E3-942F-2441CD442F0D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{0B7744D2-1FDD-4843-9987-7CE11B79F370}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{D1C4AD0B-CC79-41D2-8D6A-571E7B30658C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{C1954E2B-1672-4E5C-B564-F8CB2D08345B}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{A7AA9E77-A9F4-4596-8AFD-4910FF258C3D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2920813) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{74BC74BD-9032-4646-B248-F9F45E6D1326}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2956141) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{53FDC948-3ABA-4BDE-BCEB-F1465C93D91C}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956075) 32-Bit Edition (HKLM-x32\...\{90140000-00A1-0409-0000-0000000FF1CE}_Office14.SingleImage_{82148027-13B5-4920-97F3-6A44A29B83D0}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956205) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{673FF853-6C60-4666-8E2F-CE9E2EB991AA}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956205) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{673FF853-6C60-4666-8E2F-CE9E2EB991AA}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2956128) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{FC666DD5-8A58-401B-9B1E-2CBB451932E8}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2956203) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{4C42857F-202A-4CB2-8FF7-74624CE22318}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{DF548669-AAED-467B-A074-AE2B72A4A871}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2878283) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{174382ED-333C-4C27-81BB-27288080CA16}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
Video Web Camera (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 1.0.1904 - CyberLink Corp.)
Video Web Camera (x32 Version: 1.0.1904 - CyberLink Corp.) Hidden
Virtual Villagers 5 - New Believers (x32 Version: 2.2.0.97 - WildTangent) Hidden
Welcome Center (HKLM-x32\...\Gateway Welcome Center) (Version: 1.02.3503 - Gateway Incorporated)
WildTangent Games App (x32 Version: 4.0.11.7 - WildTangent) Hidden
Windows Live (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Communications Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Family Safety (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Family Safety (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Media Player Firefox Plugin (HKLM-x32\...\{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}) (Version: 1.0.0.8 - Microsoft Corp)
WinHTTrack Website Copier 3.47-11 (HKLM-x32\...\WinHTTrack Website Copier_is1) (Version: 3.47.11 - HTTrack)
Zuma's Revenge (x32 Version: 2.2.0.97 - WildTangent) Hidden

========================= Devices: ================================

Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Device ID: ROOT\*TEREDO\0000
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

========================= Restore Points ==================================

25-02-2015 04:25:31 Windows Update
28-02-2015 12:31:04 Windows Update
02-03-2015 15:40:56 Windows Live Essentials
02-03-2015 15:42:35 Installed DirectX
02-03-2015 15:42:54 Installed DirectX
02-03-2015 15:43:11 Installed DirectX
02-03-2015 15:43:44 WLSetup
03-03-2015 12:54:00 Windows Update
03-03-2015 20:11:53 Windows Update
07-03-2015 17:01:32 Windows Update
11-03-2015 12:09:29 Windows Update
12-03-2015 04:48:49 Windows Update

**** End of log ****
 



#7 Saryanavat

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Posted 12 March 2015 - 09:27 AM

Next step is to Exp log to save as text....my monitor window is not large enough to show the export button on the scan.....clicked save all to copy but it doesn't highlight all ...how do I reduce size of document to export it.  The side and top arrows don't help cuz I can't see the bottom arrow to shrink it.?????



#8 Saryanavat

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Posted 12 March 2015 - 09:33 AM

Here it is in MS Word .....Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 3/12/2015
Scan Time: 9:45:18 AM
Logfile:
Administrator: Yes

Version: 2.00.4.1028
Malware Database: v2015.03.12.04
Rootkit Database: v2015.02.25.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Sary2

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 348192
Time Elapsed: 17 min, 33 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 1
PUP.Optional.Tuto4Pc.A, HKLM\SOFTWARE\WOW6432NODE\TUTORIALS, Quarantined, [2f753014b1d945f1f0b21228b64f27d9],

Registry Values: 1
PUP.Optional.Tuto4Pc.A, HKLM\SOFTWARE\WOW6432NODE\TUTORIALS|HostGUID, 39DF0887-E96A-4684-95E6-69EE936FF34E, Quarantined, [2f753014b1d945f1f0b21228b64f27d9]

Registry Data: 0
(No malicious items detected)

Folders: 2
PUP.Optional.NewPlayer.A, C:\Users\Sary2\AppData\Local\com\NewPlayer.exe_Url_o4dtzvfairwgx2aefcjiiv2m5z1q0lha, Quarantined, [6d376adafd8daa8c966a227d1ae9f010],
PUP.Optional.NewPlayer.A, C:\Users\Sary2\AppData\Local\com\NewPlayer.exe_Url_o4dtzvfairwgx2aefcjiiv2m5z1q0lha\2.1.1.9, Quarantined, [6d376adafd8daa8c966a227d1ae9f010],

Files: 1
PUP.Optional.NewPlayer.A, C:\Users\Sary2\AppData\Local\com\NewPlayer.exe_Url_o4dtzvfairwgx2aefcjiiv2m5z1q0lha\2.1.1.9\user.config, Quarantined, [6d376adafd8daa8c966a227d1ae9f010],

Physical Sectors: 0
(No malicious items detected)


(end)

Does that work for you?



#9 Saryanavat

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Posted 12 March 2015 - 09:35 AM

Is it possible that the following programs I recently downloaded could be the culprit(s causing my computer to overload and slow down?):

Dropbox

Windows Live Messenger

or Plenty of Fish Dating Service?



#10 Saryanavat

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Posted 12 March 2015 - 11:00 AM

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 3/12/2015
Scan Time: 9:45:18 AM
Logfile:
Administrator: Yes

Version: 2.00.4.1028
Malware Database: v2015.03.12.04
Rootkit Database: v2015.02.25.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Sary2

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 348192
Time Elapsed: 17 min, 33 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 1
PUP.Optional.Tuto4Pc.A, HKLM\SOFTWARE\WOW6432NODE\TUTORIALS, Quarantined, [2f753014b1d945f1f0b21228b64f27d9],

Registry Values: 1
PUP.Optional.Tuto4Pc.A, HKLM\SOFTWARE\WOW6432NODE\TUTORIALS|HostGUID, 39DF0887-E96A-4684-95E6-69EE936FF34E, Quarantined, [2f753014b1d945f1f0b21228b64f27d9]

Registry Data: 0
(No malicious items detected)

Folders: 2
PUP.Optional.NewPlayer.A, C:\Users\Sary2\AppData\Local\com\NewPlayer.exe_Url_o4dtzvfairwgx2aefcjiiv2m5z1q0lha, Quarantined, [6d376adafd8daa8c966a227d1ae9f010],
PUP.Optional.NewPlayer.A, C:\Users\Sary2\AppData\Local\com\NewPlayer.exe_Url_o4dtzvfairwgx2aefcjiiv2m5z1q0lha\2.1.1.9, Quarantined, [6d376adafd8daa8c966a227d1ae9f010],

Files: 1
PUP.Optional.NewPlayer.A, C:\Users\Sary2\AppData\Local\com\NewPlayer.exe_Url_o4dtzvfairwgx2aefcjiiv2m5z1q0lha\2.1.1.9\user.config, Quarantined, [6d376adafd8daa8c966a227d1ae9f010],

Physical Sectors: 0
(No malicious items detected)


(end)



#11 Broni

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Posted 12 March 2015 - 05:55 PM

p22002970.gif MiniToolbox log is incomplete.

You didn't checkmark:

 

- List Users, Partitions and Memory size

 

You can re-run MT with just that one item checked.

 

p22002970.gif I still need MBAR and rKill logs.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#12 Saryanavat

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Posted 13 March 2015 - 06:45 AM

MiniToolBox by Farbar  Version: 09-03-2015
Ran by Sary2 (administrator) on 13-03-2015 at 07:43:12
Running from "C:\Users\Sary2\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: NV57H Manufacturer: Gateway
Boot Mode: Normal
***************************************************************************

========================= Memory info: ===================================

Percentage of memory in use: 42%
Total physical RAM: 3947.86 MB
Available physical RAM: 2283.72 MB
Total Pagefile: 7893.91 MB
Available Pagefile: 5694.33 MB
Total Virtual: 4095.88 MB
Available Virtual: 3979.64 MB

========================= Partitions: =====================================

1 Drive c: (Gateway) (Fixed) (Total:581.07 GB) (Free:508.97 GB) NTFS
2 Drive d: (BN1_DVD_DISC_2) (CDROM) (Total:1.77 GB) (Free:0 GB) UDF

========================= Users: ========================================

User accounts for \\SARY2-PC

Administrator            Guest                    Sary2                    


**** End of log ****
 



#13 Saryanavat

Saryanavat
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Posted 13 March 2015 - 07:17 AM

Malwarebytes Anti-Rootkit BETA 1.09.1.1004
www.malwarebytes.org

Database version:
  main:    v2015.03.13.05
  rootkit: v2015.02.25.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17691
Sary2 :: SARY2-PC [administrator]

3/13/2015 7:50:02 AM
mbar-log-2015-03-13 (07-50-02).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 308300
Time elapsed: 16 minute(s), 26 second(s) [aborted]

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.1.1004

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17691

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.195000 GHz
Memory total: 4139630592, free: 2387472384

Downloaded database version: v2015.03.13.05
Downloaded database version: v2015.02.25.01
Downloaded database version: v2015.03.09.01
Initializing...
======================
------------ Kernel report ------------
     03/13/2015 07:49:50
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\compbatt.sys
\SystemRoot\system32\drivers\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\DRIVERS\MpFilter.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\??\C:\Program Files\SUPERAntiSpyware\SASKUTIL64.SYS
\??\C:\Program Files\SUPERAntiSpyware\SASDIFSV64.SYS
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\drivers\blbdrive.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HECIx64.sys
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\k57nd60a.sys
\SystemRoot\system32\DRIVERS\bScsiSDa.sys
\SystemRoot\system32\DRIVERS\SCSIPORT.SYS
\SystemRoot\system32\DRIVERS\bScsiMSa.sys
\SystemRoot\system32\DRIVERS\b57xdbd.sys
\SystemRoot\system32\DRIVERS\NETwNs64.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\??\C:\Windows\system32\drivers\UBHelper.sys
\??\C:\Windows\system32\drivers\NTIDrvr.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\DRIVERS\iwdbus.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\IntcDAud.sys
\SystemRoot\system32\DRIVERS\b57xdmp.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\usbprint.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\system32\DRIVERS\udfs.sys
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\drivers\mqac.sys
\SystemRoot\system32\DRIVERS\NisDrvWFP.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\psi_mf_amd64.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\wininet.dll
\Windows\System32\imm32.dll
\Windows\System32\shlwapi.dll
\Windows\System32\comdlg32.dll
\Windows\System32\psapi.dll
\Windows\System32\oleaut32.dll
\Windows\System32\clbcatq.dll
\Windows\System32\difxapi.dll
\Windows\System32\nsi.dll
\Windows\System32\advapi32.dll
\Windows\System32\kernel32.dll
\Windows\System32\usp10.dll
\Windows\System32\iertutil.dll
\Windows\System32\imagehlp.dll
\Windows\System32\user32.dll
\Windows\System32\shell32.dll
\Windows\System32\normaliz.dll
\Windows\System32\ole32.dll
\Windows\System32\Wldap32.dll
\Windows\System32\msvcrt.dll
\Windows\System32\ws2_32.dll
\Windows\System32\msctf.dll
\Windows\System32\urlmon.dll
\Windows\System32\sechost.dll
\Windows\System32\setupapi.dll
\Windows\System32\lpk.dll
\Windows\System32\gdi32.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\devobj.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\wintrust.dll
\Windows\System32\KernelBase.dll
\Windows\System32\userenv.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\comctl32.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\crypt32.dll
\Windows\System32\msasn1.dll
\Windows\System32\profapi.dll
\Windows\SysWOW64\normaliz.dll
----------- End -----------
Done!

Scan started
Database versions:
  main:    v2015.03.13.05
  rootkit: v2015.02.25.01

<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa800727f060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8007112990, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa800727f060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8004a89050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 602CAD8A

Partition information:

    Partition 0 type is Other (0x27)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 31457280

    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 31459328  Numsec = 204800
    Partition file system is NTFS
    Partition is bootable

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 31664128  Numsec = 1218596864

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 640135028736 bytes
Sector size: 512 bytes

Done!
Scan Interrupted
Scan was aborted.
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-1-31459328-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished


 



#14 Broni

Broni

    The Coolest BC Computer


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Posted 13 March 2015 - 05:08 PM

rKill?


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#15 Saryanavat

Saryanavat
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Posted 13 March 2015 - 06:23 PM

Ooops missed that one...will send now.

 

Rkill 2.7.0 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 03/13/2015 07:19:31 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 03/13/2015 07:21:26 PM
Execution time: 0 hours(s), 1 minute(s), and 54 seconds(s)
 






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