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USB problem. Working under on but not on windows 8? unless...


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#1 freestajlo

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Posted 11 March 2015 - 03:50 AM

Hey. I have peculiar problem, which i encountered recently after i have switched from win7 to 8 and from ubuntu to debian.

 

I have asus u36 sg ( i5, gf 610m, 4gb RAM, 128gb SSD) which has 2 USB 2.0 ports and one 3.0. The thing is, that when i start win8, the mouse connected to USB 2.0 (any device actually) is not working. The port acts like dead. Suprisingly, when I start debian, it works totally fine.

 

And now comes the fun part. When i reboot the system, after launching debian first and than select win8, the ports work!

I noticed that happend shortly after I accidently plugged off my laptop from power (the battery is out because the laptop is on my desk for most of the time) and i think it might be the cause. Could there be any short circuit that caused it? If so, why it's acting so weird on different OS'es. Win8 drivers are updated, and the other 3.0 port works fine under any circumstances...

My next step will be to reinstall win8 back to 7 and see if anything changes..

Any guesses guys?

 


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#2 Citizen_WD

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Posted 11 March 2015 - 10:29 AM

Hello, and welcome, 
 
First of all I'd like to point out that this is unlikely to be a hardware issue. Never the less - disconnect all USB devices (except your mouse, obviously) and try again. Other than that you are left with two possible causes - either bad/outdated/missing drivers or OS conflict. I know this is not specific enough, but it is hard to say much more than that since this is quite a strange case. After you revert to Win 7 - download and install the chipset or USB drivers. If the problem is solved than - great :) If not you can take a look here: http://windows.microsoft.com/en-us/windows-vista/tips-for-solving-problems-with-usb-devices
 
Keep me updated, best regards, Citizen_WD





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