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Slow computer with 100% disk usage


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74 replies to this topic

#1 water101

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Posted 10 March 2015 - 03:33 PM

I have an issue with my laptop which is running windows 8.1. Mostly on restarts it takes a long time then once started you can not do anything for a bit. when I do a CRT ALT DEL the CPU usage is low as memory but the disk usage is at 100% even though I cant see anything using much of it. Also note that when I do the CAD it takes way too long to start. I really don't see anything listed to start that could be causing the problem as I have most programs disabled at start up. Virus scans and malware scans are all clean or mostly clean virus scan is 100% clean.
 
Any ideas or test I should try.
 
Thanks
Water

Edited by Queen-Evie, 16 March 2015 - 11:26 AM.
moved from Windows 8 to Am I Infected. Malware removal tools are not allowed in the this forum. They are allowed only in designated malware removal forums.


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#2 Aura

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Posted 10 March 2015 - 07:20 PM

Hi water101 :)

Can you try disabling the Prefetch and Superfetch services, then restart your computer and let me know if the Disk Usage is still at 100%.

http://www.tekrevue.com/tip/disable-superfetch-prefetch-windows-8/

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#3 water101

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Posted 10 March 2015 - 11:28 PM

SuperFetch was already disabled , I disabled Prefetch  and for the first 3 to 5 minutes like always disk usage was at 100%. Seemed like I could do a little more but again when I try and open IE or FF takes about 1 minute to open and load a page. Also when using IE it takes a little longer then it should to load pages on the internet. After running some tests it seems my 2d graphics are slower then they should be even after installing current drives. The video card is the usual HD4000 once the computer stops the 100% on start up it never goes near that level again until I restart it again. It used to do it before I disabled the SuperFetch, that is go to 100% even hours after restart and make the computer almost useless



#4 Victoria-Joe

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Posted 10 March 2015 - 11:51 PM

This problem can also be caused by bad sectors. First check that how many processes are utilized by the hard disk. To do so, open the task manager and click on the details tab. Now right click on column header. Then click on select columns option from there. Now check the “reads and writes” and sort it to see that which process occupies the more hard drive space. Run the “check disk” scan and it will repair the bad sectors. But before doing so, take the back up of your data.

 



#5 Aura

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Posted 11 March 2015 - 05:28 AM

If you configure a clean boot, do you still have 100% Disk Usage on startup?

https://support.microsoft.com/kb/929135

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#6 water101

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Posted 11 March 2015 - 03:58 PM

There is no disk errors when I do a disk check. I have not done a clean boot not sure if I want to go that route or not. As for disk usage note these figures are after the computer has been running for about 8 hours or so. In the write column the two biggest are SETTINGSYNCHOST.EXE AND SCHOST.EXE  in the read column  acgrsa.exe



#7 Aura

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Posted 11 March 2015 - 04:07 PM

That "acgrsa.exe" process doesn't look legitimate to me. Can you right-click on it and select "Open File Location" to see where it's located exactly?

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#8 water101

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Posted 11 March 2015 - 04:16 PM

It is in the regular AVG file location



#9 Aura

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Posted 11 March 2015 - 04:23 PM

It's an AVG file? What's the process description? Here's what's being returned when you Google "acgrsa.exe":

https://www.google.ca/search?q=acgrsa&oq=acgrsa&aqs=chrome..69i57j69i59j0l4.1039j0j4&sourceid=chrome&es_sm=93&ie=UTF-8#q=acgrsa.exe

Are you sure it's not "avgrsx.exe"?

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#10 water101

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Posted 11 March 2015 - 04:25 PM

Sorry it was a typo it is AVGRSA.exe



#11 Aura

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Posted 11 March 2015 - 04:29 PM

Now it makes sense. Let's see:

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the executable file to your Desktop;
  • Execute MiniToolBox and check the following options:
    • List Installed Programs;
    • List Last 10 Event Viewer Errors;
      Yjt97o0.png
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

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#12 water101

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Posted 11 March 2015 - 04:39 PM

Thanks here is the log

 

MiniToolBox by Farbar  Version: 09-03-2015
Ran by Joe (administrator) on 11-03-2015 at 17:33:49
Running from "C:\Users\Joe\Desktop"
Microsoft Windows 8.1  (X64)
Model: Aspire V5-571P Manufacturer: Acer
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/11/2015 09:00:23 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb.manifest2" on line C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb.manifest.
Component 2: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest.

Error: (03/11/2015 00:17:25 AM) (Source: Application Hang) (User: )
Description: The program LiveComm.exe version 17.5.9600.20689 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: c2c

Start Time: 01d05bb18d380e81

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe\LiveComm.exe

Report Id: 83267c9f-c7a5-11e4-bf01-a4173105c31c

Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe

Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1

Error: (03/11/2015 00:16:47 AM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.17416 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 13f0

Start Time: 01d05bb20dfc7af9

Termination Time: 0

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id: 667e0add-c7a5-11e4-bf01-a4173105c31c

Faulting package full name:

Faulting package-relative application ID:

Error: (03/11/2015 00:09:13 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: JOE)
Description: Activation of app Microsoft.BingNews_8wekyb3d8bbwe!AppexNews failed with error: -2144927142 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (03/11/2015 00:09:11 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: JOE)
Description: App Microsoft.BingNews_3.0.4.268_x64__8wekyb3d8bbwe+AppexNews did not launch within its allotted time.

Error: (03/08/2015 07:41:30 PM) (Source: Application Hang) (User: )
Description: The program LiveComm.exe version 17.5.9600.20689 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: e28

Start Time: 01d059f8abe823e6

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe\LiveComm.exe

Report Id: 9fa553b5-c5ec-11e4-bf00-a4173105c31c

Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe

Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1

Error: (03/08/2015 02:24:25 AM) (Source: Application Error) (User: )
Description: Faulting application name: rsautoup_.exe, version: 3.1.6.1, time stamp: 0x4eeb154e
Faulting module name: MSVCRT.dll, version: 7.0.9600.17415, time stamp: 0x54504b2e
Exception code: 0xc0000005
Fault offset: 0x0000f1ab
Faulting process id: 0x80c
Faulting application start time: 0xrsautoup_.exe0
Faulting application path: rsautoup_.exe1
Faulting module path: rsautoup_.exe2
Report Id: rsautoup_.exe3
Faulting package full name: rsautoup_.exe4
Faulting package-relative application ID: rsautoup_.exe5

Error: (03/08/2015 01:24:24 AM) (Source: Application Error) (User: )
Description: Faulting application name: rsautoup_.exe, version: 3.1.6.1, time stamp: 0x4eeb154e
Faulting module name: MSVCRT.dll, version: 7.0.9600.17415, time stamp: 0x54504b2e
Exception code: 0xc0000005
Fault offset: 0x0000f1ab
Faulting process id: 0x18b0
Faulting application start time: 0xrsautoup_.exe0
Faulting application path: rsautoup_.exe1
Faulting module path: rsautoup_.exe2
Report Id: rsautoup_.exe3
Faulting package full name: rsautoup_.exe4
Faulting package-relative application ID: rsautoup_.exe5

Error: (03/08/2015 00:24:24 AM) (Source: Application Error) (User: )
Description: Faulting application name: rsautoup_.exe, version: 3.1.6.1, time stamp: 0x4eeb154e
Faulting module name: MSVCRT.dll, version: 7.0.9600.17415, time stamp: 0x54504b2e
Exception code: 0xc0000005
Fault offset: 0x0000f1ab
Faulting process id: 0x1914
Faulting application start time: 0xrsautoup_.exe0
Faulting application path: rsautoup_.exe1
Faulting module path: rsautoup_.exe2
Report Id: rsautoup_.exe3
Faulting package full name: rsautoup_.exe4
Faulting package-relative application ID: rsautoup_.exe5

Error: (03/07/2015 11:24:26 PM) (Source: Application Error) (User: )
Description: Faulting application name: rsautoup_.exe, version: 3.1.6.1, time stamp: 0x4eeb154e
Faulting module name: MSVCRT.dll, version: 7.0.9600.17415, time stamp: 0x54504b2e
Exception code: 0xc0000005
Fault offset: 0x0000f1ab
Faulting process id: 0x19f8
Faulting application start time: 0xrsautoup_.exe0
Faulting application path: rsautoup_.exe1
Faulting module path: rsautoup_.exe2
Report Id: rsautoup_.exe3
Faulting package full name: rsautoup_.exe4
Faulting package-relative application ID: rsautoup_.exe5

System errors:
=============
Error: (03/11/2015 00:15:01 AM) (Source: Service Control Manager) (User: )
Description: The Windows Media Player Network Sharing Service service depends on the Windows Search service which failed to start because of the following error:
%%1058

Error: (03/11/2015 00:14:26 AM) (Source: Service Control Manager) (User: )
Description: The Lavasoft Ad-Aware Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (03/11/2015 00:13:07 AM) (Source: DCOM) (User: JOE)
Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}JoeJoeS-1-5-21-3179201832-3334313956-1106975183-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (03/11/2015 00:13:07 AM) (Source: DCOM) (User: JOE)
Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}JoeJoeS-1-5-21-3179201832-3334313956-1106975183-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (03/11/2015 00:13:07 AM) (Source: DCOM) (User: JOE)
Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}JoeJoeS-1-5-21-3179201832-3334313956-1106975183-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (03/11/2015 00:13:07 AM) (Source: DCOM) (User: JOE)
Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}JoeJoeS-1-5-21-3179201832-3334313956-1106975183-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (03/11/2015 00:13:06 AM) (Source: DCOM) (User: JOE)
Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}JoeJoeS-1-5-21-3179201832-3334313956-1106975183-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (03/11/2015 00:13:06 AM) (Source: DCOM) (User: JOE)
Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}JoeJoeS-1-5-21-3179201832-3334313956-1106975183-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (03/11/2015 00:13:06 AM) (Source: DCOM) (User: JOE)
Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}JoeJoeS-1-5-21-3179201832-3334313956-1106975183-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (03/11/2015 00:09:31 AM) (Source: DCOM) (User: JOE)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}

Microsoft Office Sessions:
=========================
Error: (03/11/2015 09:00:23 AM) (Source: SideBySide)(User: )
Description: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb.manifestC:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifestC:\Program Files (x86)\Samsung\SideSync3\SideSync3.exe

Error: (03/11/2015 00:17:25 AM) (Source: Application Hang)(User: )
Description: LiveComm.exe17.5.9600.20689c2c01d05bb18d380e814294967295C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe\LiveComm.exe83267c9f-c7a5-11e4-bf01-a4173105c31cmicrosoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbweppleae38af2e007f4358a809ac99a64a67c1

Error: (03/11/2015 00:16:47 AM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE11.0.9600.1741613f001d05bb20dfc7af90C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE667e0add-c7a5-11e4-bf01-a4173105c31c

Error: (03/11/2015 00:09:13 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: JOE)
Description: Microsoft.BingNews_8wekyb3d8bbwe!AppexNews-2144927142

Error: (03/11/2015 00:09:11 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: JOE)
Description: Microsoft.BingNews_3.0.4.268_x64__8wekyb3d8bbwe+AppexNews

Error: (03/08/2015 07:41:30 PM) (Source: Application Hang)(User: )
Description: LiveComm.exe17.5.9600.20689e2801d059f8abe823e64294967295C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe\LiveComm.exe9fa553b5-c5ec-11e4-bf00-a4173105c31cmicrosoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbweppleae38af2e007f4358a809ac99a64a67c1

Error: (03/08/2015 02:24:25 AM) (Source: Application Error)(User: )
Description: rsautoup_.exe3.1.6.14eeb154eMSVCRT.dll7.0.9600.1741554504b2ec00000050000f1ab80c01d05968823e3824C:\Program Files (x86)\Samsung\Remote PC\rsautoup_.exeC:\WINDOWS\SYSTEM32\MSVCRT.dllc3e0385f-c55b-11e4-beff-a4173105c31c

Error: (03/08/2015 01:24:24 AM) (Source: Application Error)(User: )
Description: rsautoup_.exe3.1.6.14eeb154eMSVCRT.dll7.0.9600.1741554504b2ec00000050000f1ab18b001d059602024730dC:\Program Files (x86)\Samsung\Remote PC\rsautoup_.exeC:\WINDOWS\SYSTEM32\MSVCRT.dll61ae9bde-c553-11e4-beff-a4173105c31c

Error: (03/08/2015 00:24:24 AM) (Source: Application Error)(User: )
Description: rsautoup_.exe3.1.6.14eeb154eMSVCRT.dll7.0.9600.1741554504b2ec00000050000f1ab191401d05957be0e6499C:\Program Files (x86)\Samsung\Remote PC\rsautoup_.exeC:\WINDOWS\SYSTEM32\MSVCRT.dllffc36f6a-c54a-11e4-beff-a4173105c31c

Error: (03/07/2015 11:24:26 PM) (Source: Application Error)(User: )
Description: rsautoup_.exe3.1.6.14eeb154eMSVCRT.dll7.0.9600.1741554504b2ec00000050000f1ab19f801d0594f5bf33068C:\Program Files (x86)\Samsung\Remote PC\rsautoup_.exeC:\WINDOWS\SYSTEM32\MSVCRT.dll9f50b85c-c542-11e4-beff-a4173105c31c

 

 clear.fi SDK - Video 2 (x32 Version: 2.1.1925 - CyberLink Corp.) Hidden
 clear.fi SDK- Movie 2 (x32 Version: 2.1.2008 - CyberLink Corp.) Hidden
=========================== Installed Programs ============================
7-Zip 9.38 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0938-000001000000}) (Version: 9.38.00.0 - Igor Pavlov)
Acer Backup Manager (HKLM-x32\...\InstallShield_{9DDDF20E-9FD1-4434-A43E-E7889DBC9420}) (Version: 4.0.0.0059 - NTI Corporation)
Acer Instant Update Service (HKLM\...\{8215A318-CC27-435E-B3EA-2E3443C8998C}) (Version: 1.00.3013 - Acer Incorporated)
Acer Power Management (HKLM\...\{91F52DE4-B789-42B0-9311-A349F10E5479}) (Version: 7.00.3006 - Acer Incorporated)
Acer Recovery Management (HKLM\...\{07F2005A-8CAC-4A4B-83A2-DA98A722CA61}) (Version: 6.00.3011 - Acer Incorporated)
Acer System Information (HKLM-x32\...\{72199E33-4F2A-4B7F-8E25-95DDDD50A678}) (Version: 1.0.0 - Acer)
AcerCloud (HKLM-x32\...\{A5AD0B17-F34D-49BE-A157-C8B3D52ACD13}) (Version: 2.01.3115 - Acer Incorporated)
AcerCloud Docs (HKLM-x32\...\{CA4FE8B0-298C-4E5D-A486-F33B126D6A0A}) (Version: 1.00.3201 - Acer Incorporated)
Ad-Aware (HKLM-x32\...\{E43196CF-182A-4D9E-9CE7-69616DBEE3B0}) (Version: 9.6.0 - Lavasoft Limited)
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.03) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.03 - Adobe Systems Incorporated)
Agatha Christie - Death on the Nile (x32 Version: 2.2.0.98 - WildTangent) Hidden
Aloha TriPeaks (x32 Version: 2.2.0.98 - WildTangent) Hidden
Apple Application Support (HKLM-x32\...\{45C56AA7-ED1B-4800-A97F-EDDF3F3520B1}) (Version: 2.3.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2F72F540-1F60-4266-9506-952B21D6640D}) (Version: 6.1.0.13 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
AVG 2015 (HKLM\...\AVG) (Version: 2015.0.5751 - AVG Technologies)
AVG 2015 (Version: 15.0.4306 - AVG Technologies) Hidden
AVG 2015 (Version: 15.0.5751 - AVG Technologies) Hidden
Backup Manager v4 (x32 Version: 4.0.0.0059 - NTI Corporation) Hidden
Bejeweled 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Charles 3.8b2 (HKLM\...\{7F771017-C407-4893-AF63-0675F8AF840B}) (Version: 3.8.0.2 - XK72 Ltd)
CleanUp! (HKLM-x32\...\CleanUp!) (Version:  - )
clear.fi Media (HKLM-x32\...\{E9AF1707-3F3A-49E2-8345-4F2D629D0876}) (Version: 2.01.3108 - Acer Incorporated)
clear.fi Photo (HKLM-x32\...\{B5AD89F2-03D3-4206-8487-018298007DD0}) (Version: 2.01.3108 - Acer Incorporated)
Cradle Of Egypt Collector's Edition (x32 Version: 2.2.0.98 - WildTangent) Hidden
CyberLink MediaEspresso 6.5 (HKLM-x32\...\InstallShield_{E3739848-5329-48E3-8D28-5BBD6E8BE384}) (Version: 6.5.3103_44819 - CyberLink Corp.)
CyberLink MediaEspresso 6.5 (x32 Version: 6.5.3103_44819 - CyberLink Corp.) Hidden
Definition Update for Microsoft Office 2010 (KB2956207) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{F8203B4D-AA8C-4ED9-BEA8-95B75D194F0C}) (Version:  - Microsoft)
Delicious: Emily's True Love Premium Edition (x32 Version: 2.2.0.98 - WildTangent) Hidden
Dolby Advanced Audio v2 (HKLM-x32\...\{B9E70C7A-9F85-4A39-A4A3-BFA3C3BF7613}) (Version: 7.2.8000.13 - Dolby Laboratories Inc)
Dora's World Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 3.2.6 - Dropbox, Inc.)
EPS File Viewer (HKLM-x32\...\{35B4B5ED-41DE-4CAB-A757-F967474819DC}_is1) (Version:  - epsfileviewer.com)
ETDWare PS/2-X64 11.6.6.002_WHQL (HKLM\...\Elantech) (Version: 11.6.6.002 - ELAN Microelectronic Corp.)
Express Burn Disc Burning Software (HKLM-x32\...\ExpressBurn) (Version: 4.76 - NCH Software)
Fiddler (HKLM-x32\...\Fiddler2) (Version: 2.4.5.3 - Telerik)
Game Channels (HKLM-x32\...\WildTangentGameProvider-acer-main) (Version: 7.1.0.17 - WildTangent, Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
HID Monitor (HKLM-x32\...\{3D535C93-9786-48D5-9DEF-97353F1CB936}) (Version: 1.1.3 - Acer Incorporated)
HP Deskjet 3050A J611 series Basic Device Software (HKLM\...\{1B77E249-B8D5-4E5E-8848-693ACEF84E6D}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP ePrint (HKLM-x32\...\{2794875B-6CCF-48B8-84A5-5B10DB98BEE6}) (Version: 14.0.14176.1823 - Hewlett-Packard)
HP Unified IO (Version: 2.0.0.434 - HP) Hidden
HP Unified IO (x32 Version: 2.0.0.434 - HP) Hidden
Identity Card (HKLM-x32\...\{3D9CB654-99AD-4301-89C6-0D12A790767C}) (Version: 2.00.3004 - Acer Incorporated)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1252 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.4061 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.5.0.1207 - Intel Corporation)
Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation)
Intel® Trusted Connect Service Client (Version: 1.24.388.1 - Intel Corporation) Hidden
iTunes (HKLM\...\{0225AD21-F3E2-4916-BFF3-65D3F9052582}) (Version: 11.0.2.26 - Apple Inc.)
Java 8 Update 31 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418031F0}) (Version: 8.0.310 - Oracle Corporation)
Java Auto Updater (x32 Version: 2.8.31.13 - Oracle Corporation) Hidden
Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Launch Manager (HKLM-x32\...\LManager) (Version: 7.0.4 - Acer Inc.)
Live Updater (HKLM-x32\...\{EE26E302-876A-48D9-9058-3129E5B99999}) (Version: 2.00.3004 - Acer Incorporated)
Magical Jelly Bean KeyFinder (HKLM-x32\...\KeyFinder_is1) (Version: 2.0.9.8 - Magical Jelly Bean)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Microsoft Office (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.6120.5004 - Microsoft Corporation)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 32-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM\...\Office14.PROPLUS) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 32-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{887868A2-D6DE-3255-AA92-AA0B5A59B874}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2005 Tools for Office Runtime (x32 Version: 8.0.60940.0 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.50908 - Microsoft Corporation) Hidden
Mozilla Firefox 29.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 29.0.1 (x86 en-US)) (Version: 29.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
Mystery P.I. - Curious Case of Counterfeit Cove (x32 Version: 2.2.0.98 - WildTangent) Hidden
MyWinLocker (Version: 4.0.14.35 - Egis Technology Inc.) Hidden
MyWinLocker 4 (x32 Version: 4.0.14.35 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM-x32\...\InstallShield_{17DF9714-60C9-43C9-A9C2-32BCAED44CBE}) (Version: 4.0.14.24 - Egis Technology Inc.)
MyWinLocker Suite (x32 Version: 4.0.14.24 - Egis Technology Inc.) Hidden
NTI Media Maker 9 (HKLM-x32\...\InstallShield_{D3D5C4E8-040F-4C6F-8105-41D43CF94F44}) (Version: 9.0.2.9008 - NTI Corporation)
NTI Media Maker 9 (x32 Version: 9.0.2.9008 - NTI Corporation) Hidden
Office Addin (HKLM-x32\...\{6D2BBE1D-E600-4695-BA37-0B0E605542CC}) (Version: 2.01.3200 - Acer)
Peggle Nights (x32 Version: 2.2.0.98 - WildTangent) Hidden
Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden
PerformanceTest v8.0 (HKLM\...\PerformanceTest 8_is1) (Version: 8.0.1045.0 - Passmark Software)
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.98 - WildTangent) Hidden
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.1.314 - Qualcomm Atheros Communications)
Qualcomm Atheros WLAN and Bluetooth Client Installation Program (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 11.41 - Qualcomm Atheros)
QuickBooks (x32 Version: 19.0.4001.1090 - Intuit Canada Limited) Hidden
QuickBooks Pro 2010 (HKLM-x32\...\{A1E7DA23-DAEF-40A0-94FC-8D11B787CCA1}) (Version: 19.0.4001.1090 - Intuit Canada Limited)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.2.612.2012 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6690 - Realtek Semiconductor Corp.)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.8400.27023 - Realtek Semiconductor Corp.)
Remote PC Agent (HKLM-x32\...\{82730AAC-04BA-4684-A63F-286FB9847C15}) (Version: 5.00.000 - RSUPPORT)
Samsung Kies3 (HKLM-x32\...\InstallShield_{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.2.14113.3 - Samsung Electronics Co., Ltd.)
Samsung Kies3 (x32 Version: 3.2.14113.3 - Samsung Electronics Co., Ltd.) Hidden
Samsung SideSync 3.0 (HKLM-x32\...\Samsung SideSync) (Version: 3.0.2.546 - Samsung Electronics Co., Ltd.)
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.49.0 - SAMSUNG Electronics Co., Ltd.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{A3364707-2F53-4C83-8F68-C9877A9080C7}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (Version:  - Microsoft) Hidden
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
Shredder (Version: 2.0.8.9 - Egis Technology Inc.) Hidden
Shredder (x32 Version: 2.0.8.9 - Egis Technology Inc.) Hidden
SoundTouch (HKLM-x32\...\{7BFDD110-991B-423D-805C-0F0A9CBAA2F9}) (Version: 7.0.37.8343 - BOSE)
Spotify (HKLM-x32\...\Spotify) (Version: 0.8.4.99.ga249b5f1 - Spotify AB)
SupportSoft Assisted Service (HKLM-x32\...\{5A3F6A80-7913-475E-8B96-477A952CFA43}) (Version: 15 - SupportSoft)
Tales of Lagoona (x32 Version: 2.2.0.110 - WildTangent) Hidden
TeamViewer 9 (HKLM-x32\...\TeamViewer 9) (Version: 9.0.38846 - TeamViewer)
TurboTax 2014 (HKLM-x32\...\{0B69B187-4F9F-41C2-B850-735D1A323571}) (Version: 1.00.0000 - Intuit Canada)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 5.0.0f4 - Unity Technologies ApS)
Update for Microsoft Access 2010 (KB2837601) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{D926D412-C5D1-411E-9F85-7CCF049E502B}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 64-Bit Edition (HKLM\...\{90140000-0016-0409-1000-0000000FF1CE}_Office14.PROPLUS_{C7F57246-AFBD-4977-974F-9C7BCDFF648E}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 64-Bit Edition (HKLM\...\{90140000-0018-0409-1000-0000000FF1CE}_Office14.PROPLUS_{C7F57246-AFBD-4977-974F-9C7BCDFF648E}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 64-Bit Edition (HKLM\...\{90140000-001B-0409-1000-0000000FF1CE}_Office14.PROPLUS_{C7F57246-AFBD-4977-974F-9C7BCDFF648E}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{84B191B5-5319-463A-A305-8C4D53B1D20A}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{DB0B0CDF-77EC-47B0-94E2-4738573A1E58}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817396) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{1AA82E2E-7DB7-4C70-910C-BBB657A6B3A5}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{8C0FFF5F-4CC1-48F5-9B3F-8DE7DA2E116F}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 64-Bit Edition (HKLM\...\{90140000-006E-0409-1000-0000000FF1CE}_Office14.PROPLUS_{8C0FFF5F-4CC1-48F5-9B3F-8DE7DA2E116F}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{79C725A1-3964-421C-A528-78C1C083C7C7}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{95BE5D45-A3DD-4CB1-8C35-D75DD7B4D862}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 64-Bit Edition (HKLM\...\{90140000-0043-0000-1000-0000000FF1CE}_Office14.PROPLUS_{95BE5D45-A3DD-4CB1-8C35-D75DD7B4D862}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{EBD18DE5-BC84-4B57-9A30-097044871F9A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589386) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{B340E9EB-DDA6-40E7-8501-5B7BAEC6D25F}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{4AD36582-256B-433D-8593-F31773A15CA4}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 64-Bit Edition (HKLM\...\{90140000-0043-0000-1000-0000000FF1CE}_Office14.PROPLUS_{4AD36582-256B-433D-8593-F31773A15CA4}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597089) 64-Bit Edition (HKLM\...\{90140000-006E-0409-1000-0000000FF1CE}_Office14.PROPLUS_{2CE7AC23-5E40-43BD-8DA3-8D17677D8199}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687275) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{9505441B-65A1-4AD5-B727-0CE42D24D2B7}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{B6AD7E27-012A-4B63-82BA-AF62893E5435}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{07DC9C6C-E916-4F42-8677-716930ED0393}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{6E760BBA-B83F-4C2D-918F-5F91EF6C9861}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825640) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{43F59F4D-7179-497E-BE99-BC6F7D1DDCBA}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825640) 64-Bit Edition (HKLM\...\{90140000-0044-0409-1000-0000000FF1CE}_Office14.PROPLUS_{43F59F4D-7179-497E-BE99-BC6F7D1DDCBA}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{69CF587A-D75B-47F8-9D59-3958C37C0A88}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 64-Bit Edition (HKLM\...\{90140000-0043-0000-1000-0000000FF1CE}_Office14.PROPLUS_{69CF587A-D75B-47F8-9D59-3958C37C0A88}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2883019) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{956B3213-0246-42A8-A6FE-3EF7DC6E66A9}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889828) 64-Bit Edition (HKLM\...\{90140000-001F-040C-1000-0000000FF1CE}_Office14.PROPLUS_{569742BC-C32F-4C9C-9B21-18409AFF9599}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 64-Bit Edition (HKLM\...\{90140000-001F-0C0A-1000-0000000FF1CE}_Office14.PROPLUS_{512A0E32-6C63-4C73-9C82-FC1B10668ED8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2920813) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{1EABF62D-D0EA-47ED-A282-D00C6707E0A3}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2956141) 64-Bit Edition (HKLM\...\{90140000-001F-0409-1000-0000000FF1CE}_Office14.PROPLUS_{95323604-3146-4C5D-B95D-2F874B98DA14}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956075) 64-Bit Edition (HKLM\...\{90140000-00A1-0409-1000-0000000FF1CE}_Office14.PROPLUS_{C21E2E73-FA11-485E-A0AC-98BAD09A5AD7}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956205) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{A6A2614F-4E2F-4952-8DBF-57CA5241AEE3}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956205) 64-Bit Edition (HKLM\...\{90140000-0043-0000-1000-0000000FF1CE}_Office14.PROPLUS_{A6A2614F-4E2F-4952-8DBF-57CA5241AEE3}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2956128) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{DC6584FA-F266-4EF1-AEC8-9AFE5C74148C}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2956203) 64-Bit Edition (HKLM\...\{90140000-001A-0409-1000-0000000FF1CE}_Office14.PROPLUS_{CF72D3EB-5F1F-4352-A8F4-5A2D2FB3E221}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 64-Bit Edition (HKLM\...\{90140000-0018-0409-1000-0000000FF1CE}_Office14.PROPLUS_{E524AD3D-6342-41BB-82D9-4EA962839356}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{77374F16-2DC6-4EEF-AFAD-C59FDA2E010D}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 64-Bit Edition (HKLM\...\{90140000-0043-0000-1000-0000000FF1CE}_Office14.PROPLUS_{77374F16-2DC6-4EEF-AFAD-C59FDA2E010D}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2878283) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{0155BA8F-4220-479F-B63F-B95B07CFE9BF}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{C950A55F-82E3-4CC8-8FA2-E8A2A0F651F3}) (Version:  - Microsoft)
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
Visual Studio 2005 Tools for Office Second Edition Runtime (HKLM-x32\...\Microsoft Visual Studio 2005 Tools for Office Runtime) (Version:  - Microsoft Corporation)
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Visual Studio Tools for the Office system 3.0 Runtime (HKLM-x32\...\Visual Studio Tools for the Office system 3.0 Runtime) (Version:  - Microsoft Corporation)
Visual Studio Tools for the Office system 3.0 Runtime (x32 Version: 9.0.30729 - Microsoft Corporation) Hidden
Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258) (HKLM-x32\...\{8FB53850-246A-3507-8ADE-0060093FFEA6}.KB949258) (Version: 1 - Microsoft Corporation)
VLC media player 2.0.6 (HKLM-x32\...\VLC media player) (Version: 2.0.6 - VideoLAN)
Vuze (HKLM\...\8461-7759-5462-8226) (Version: 4.9.0.0 - Azureus Software, Inc.)
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.3.0 - WildTangent)
WildTangent Games App (x32 Version: 4.0.11.2 - WildTangent) Hidden
Winamp (HKLM-x32\...\Winamp) (Version: 5.666  - Nullsoft, Inc)
Wondershare MobileTrans ( Version 5.6.0 ) (HKLM-x32\...\{18CDCEAA-A9E4-4A4C-AC0E-C15E87C30EA5}_is1) (Version: 5.6.0 - Wondershare)
Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden

**** End of log ****



#13 Aura

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Posted 11 March 2015 - 04:41 PM

I see that you have two Antivirus installed, Ad-Aware and AVG. You should only have one Antivirus installed at all time to prevent system instability and conflict. I'll ask you to uninstall one Antivirus and keep the other (preferably the one you pay/paid for).

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#14 water101

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Posted 11 March 2015 - 04:44 PM

OK I only wanted to install the adaware protection not the antivirus part so I downloaded an older version. I will uninstall it now and reboot and see if that makes a difference.



#15 water101

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Posted 11 March 2015 - 05:10 PM

No change, still 100% disk usage on start up and IE takes a long time to load and to go from one page to another. Once IE has been opened and changed a few pages disk usage goes to 0% and everything speeds up. I took some screen shots just not sure how to share them here.






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