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TR/Crypt.XPACK.Gen plus security center disabled, odd behavior


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7 replies to this topic

#1 ddwebgurl

ddwebgurl

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  • Local time:09:25 PM

Posted 10 March 2015 - 01:06 PM

Slow laptop in the midst of cleaning out to use as a media player. Did a virus scan with Avira and cleaned TR/Crypt.XPACK.Gen. Installed Superantispyware and it found only cookies. Initially, we could not do any system restore points or registry backups, but this was corrected when we deleted the user account and created a new one, hoping that a corrupted user account was the whole issue.

 

However, other odd behavior:

 

Audio from what sounds like a random you tube video will suddenly play without warning and without a browser being open.

 

In addition:

 

Security Center cannot be re-enabled, so Windows Firewall is not on.

I do not believe Avira was completed uninstalled, as it shows on the FRST log - we were trying to remove Avira to put in something more robust than freeware. We did run the uninstall for Avira.

 

Thanks in advance for any help you can give.

 

----------------------------------------------------------------

 

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 10-03-2015
Ran by Karen (administrator) on PROBOOK6450B on 10-03-2015 13:31:05
Running from C:\Users\Karen\Downloads
Loaded Profiles: Karen (Available profiles: Karen)
Platform: Microsoft Windows 7 Ultimate  Service Pack 1 (X86) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: IE)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(IDT, Inc.) C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_7b6e808b01435efc\stacsv.exe
(Hewlett-Packard) C:\Windows\System32\hpservice.exe
(ActivIdentity) C:\Program Files\Common Files\ActivIdentity\ac.sharedstore.exe
(ActivIdentity) C:\Program Files\ActivIdentity\ActivClient\acevents.exe
(SUPERAntiSpyware.com) C:\Program Files\SUPERAntiSpyware\SASCore.exe
(Andrea Electronics Corporation) C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_7b6e808b01435efc\AEstSrv.exe
(LSI Corporation) C:\Program Files\LSI SoftModem\agrsmsvc.exe
(Broadcom Corporation.) C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
(Hewlett-Packard Company) C:\Program Files\Hewlett-Packard\HP HotKey Support\hpHotkeyMonitor.exe
(Intel Corporation) C:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe
(Intel Corporation) C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
(Microsoft Corporation) C:\Windows\System32\wbem\unsecapp.exe
(Hewlett-Packard Company) C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
(Intel Corporation) C:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\sttray.exe
(CyberLink Corp.) C:\Program Files\CyberLink\PowerDVD10\PDVD10Serv.exe
( Hewlett-Packard Development Company, L.P.) C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe
(Hewlett-Packard Company) C:\Program Files\Hewlett-Packard\HP HotKey Support\QLBController.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(cyberlink) C:\Program Files\CyberLink\Shared files\brs.exe
( Hewlett-Packard Development Company, L.P.) C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\VolCtrl.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
(Piriform Ltd) C:\Program Files\CCleaner\CCleaner.exe
(Microsoft Corporation) C:\Windows\System32\msiexec.exe
(Microsoft Corporation) C:\Windows\System32\cmd.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Microsoft Corporation) C:\Windows\System32\msiexec.exe
(Microsoft Corporation) C:\Windows\System32\msiexec.exe
(Microsoft Corporation) C:\Windows\System32\cmd.exe
(Microsoft Corporation) C:\Windows\System32\wuauclt.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Microsoft Corporation) C:\Windows\System32\PresentationHost.exe
(Microsoft Corporation) C:\Windows\System32\msiexec.exe
(Microsoft Corporation) C:\Windows\System32\cmd.exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [] => [X]
HKLM\...\Run: [SysTrayApp] => C:\Program Files\IDT\WDM\sttray.exe [495708 2010-03-16] (IDT, Inc.)
HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1791272 2010-06-03] (Synaptics Incorporated)
HKLM\...\Run: [RemoteControl10] => C:\Program Files\CyberLink\PowerDVD10\PDVD10Serv.exe [87336 2010-02-02] (CyberLink Corp.)
HKLM\...\Run: [QlbCtrl.exe] => C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe [287800 2009-11-11] ( Hewlett-Packard Development Company, L.P.)
HKLM\...\Run: [QLBController] => C:\Program Files\Hewlett-Packard\HP HotKey Support\QLBController.exe [256056 2010-02-28] (Hewlett-Packard Company)
HKLM\...\Run: [IAAnotif] => C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe [186904 2010-01-08] (Intel Corporation)
HKLM\...\Run: [BDRegion] => C:\Program Files\Cyberlink\Shared files\brs.exe [75048 2010-03-13] (cyberlink)
HKLM Group Policy restriction on software: %programdata%\*\svchost.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Local\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.gif*.com <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*\*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.pub*.com <====== ATTENTION
HKLM Group Policy restriction on software: %allusersprofile%\*.com <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.gif*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.mp4*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.gif*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.7z*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.avi*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\*.com <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.pub*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.avi*.com <====== ATTENTION
HKLM Group Policy restriction on software: C:\Users\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\*.com <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.xls*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.wmv*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.mp3*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.ppt*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.pub*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %programfiles%\*\svchost.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.wmv*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.zip*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.rtf*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.rar*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.docx*.scr <====== ATTENTION
HKLM Group Policy restriction on software: C:\Users\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.ppt*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.avi*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.docx*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.bmp*.com <====== ATTENTION
HKLM Group Policy restriction on software: %systemdrive%\*\svchost.exe <====== ATTENTION
HKLM Group Policy restriction on software: %programdata%\Microsoft\Windows\Start Menu\Programs\Startup\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.zip*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.wma*.pif <====== ATTENTION
HKLM Group Policy restriction on software: lsassw86s.exe <====== ATTENTION
HKLM Group Policy restriction on software: %programdata%\Microsoft\Windows\Start Menu\Programs\Startup\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.zip*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Local\*.com <====== ATTENTION
HKLM Group Policy restriction on software: C:\Users\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.7z*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.mp3*.pif <====== ATTENTION
HKLM Group Policy restriction on software: scsvserv.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.txt*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.mp4*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*.com <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\Appdata\Roaming\Microsoft\Windows\IEUpdate\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.divx*.com <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Local\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.7z*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.mp4*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.divx*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.pdf*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %allusersprofile%\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.txt*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %programdata%\Microsoft\Windows\Start Menu\Programs\Startup\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: ** <====== ATTENTION
HKLM Group Policy restriction on software: *:\$Recycle.Bin <====== ATTENTION
HKLM Group Policy restriction on software: *.xlsx*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*\*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.wma*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.pptx*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.mp4*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.xls*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.pub*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*\*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.wma*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.wma*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.pdf*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.txt*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.jpg*.com <====== ATTENTION
HKLM Group Policy restriction on software: lsassvrtdbks.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.png*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.pptx*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.xls*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.rtf*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.docx*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.docx*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.pptx*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.jpeg*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %allusersprofile%\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.jpeg*.com <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: vssadmin.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.png*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.mp3*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.rar*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.wav*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.jpg*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.xlsx*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.rtf*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.pdf*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.wav*.com <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.bmp*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.jpg*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.wav*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.txt*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.mp3*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.doc*.com <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.png*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.rtf*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.png*.com <====== ATTENTION
HKLM Group Policy restriction on software: cipher.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.bmp*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.jpeg*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Local\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %programdata%\Microsoft\Windows\Start Menu\Programs\Startup\*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.xls*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.divx*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.wmv*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %allusersprofile%\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.pptx*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.ppt*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.divx*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.ppt*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.gif*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.jpeg*.scr <====== ATTENTION
HKLM Group Policy restriction on software: syskey.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.jpg*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.doc*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.wav*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.pdf*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.rar*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.xlsx*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.doc*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.avi*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.xlsx*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.bmp*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.rar*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.doc*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.7z*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.zip*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.wmv*.exe <====== ATTENTION
HKU\S-1-5-19\Control Panel\Desktop\\SCRNSAVE.EXE ->
HKU\S-1-5-20\Control Panel\Desktop\\SCRNSAVE.EXE ->
HKU\S-1-5-21-3241255329-3352854917-3240521484-1001\...\Run: [CCleaner Monitoring] => C:\Program Files\CCleaner\CCleaner.exe [5503768 2015-02-19] (Piriform Ltd)
HKU\S-1-5-21-3241255329-3352854917-3240521484-1001\Control Panel\Desktop\\SCRNSAVE.EXE ->
HKU\S-1-5-18\Control Panel\Desktop\\SCRNSAVE.EXE ->

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKU\S-1-5-21-3241255329-3352854917-3240521484-1001\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/?ocid=iehp
BHO: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll [2009-02-26] (Microsoft Corporation)
Handler: AutorunsDisabled\grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll [2009-02-26] (Microsoft Corporation)
Tcpip\Parameters: [DhcpNameServer] 192.168.0.1 205.171.2.226

FireFox:
========
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> C:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll [2014-05-13] ( Microsoft Corporation)
FF Plugin: @real.com/nppl3260;version=6.0.12.448 -> C:\Program Files\K-Lite Codec Pack\Real\browser\plugins\nppl3260.dll [2009-10-13] (RealNetworks, Inc.)
FF Plugin: @real.com/nprpjplug;version=6.0.12.448 -> C:\Program Files\K-Lite Codec Pack\Real\browser\plugins\nprpjplug.dll [2009-10-13] (RealNetworks, Inc.)
FF HKLM\...\Thunderbird\Extensions: [eplgTb@eset.com] - C:\Program Files\ESET\ESET NOD32 Antivirus\Mozilla Thunderbird

========================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 !SASCORE; C:\Program Files\SUPERAntiSpyware\SASCORE.EXE [142648 2014-07-22] (SUPERAntiSpyware.com)
R2 ac.sharedstore; C:\Program Files\Common Files\ActivIdentity\ac.sharedstore.exe [207400 2009-06-03] (ActivIdentity)
R2 AgereModemAudio; C:\Program Files\LSI SoftModem\agrsmsvc.exe [14336 2009-03-27] (LSI Corporation)
R2 hpHotkeyMonitor; C:\Program Files\Hewlett-Packard\HP HotKey Support\hpHotkeyMonitor.exe [264248 2010-02-28] (Hewlett-Packard Company)
R2 STacSV; C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_7b6e808b01435efc\STacSV.exe [229458 2010-03-16] (IDT, Inc.)
S4 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [680960 2013-05-27] (Microsoft Corporation)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 risdpcie; C:\Windows\System32\DRIVERS\risdpe86.sys [47616 2009-10-28] (REDC)
R2 rixdpcie; C:\Windows\System32\DRIVERS\rixdpe86.sys [38912 2009-12-11] (REDC)
R1 SASDIFSV; C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS [12880 2011-07-22] (SUPERAdBlocker.com and SUPERAntiSpyware.com)
R1 SASKUTIL; C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS [67664 2011-07-12] (SUPERAdBlocker.com and SUPERAntiSpyware.com)
R3 SNP2UVC; C:\Windows\System32\DRIVERS\snp2uvc.sys [1763968 2010-01-18] ()
U3 TrueSight; C:\Windows\System32\drivers\TrueSight.sys [34808 2015-03-09] ()
R2 {1BA31E5A-C098-42d8-8F88-3C9F78A2FDDC}; C:\Program Files\CyberLink\PowerDVD10\NavFilter\000.fcl [87536 2010-03-13] (CyberLink Corp.)
S3 Synth3dVsc; System32\drivers\synth3dvsc.sys [X]
S3 tsusbhub; system32\drivers\tsusbhub.sys [X]
S3 VGPU; System32\drivers\rdvgkmd.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-03-10 13:31 - 2015-03-10 13:36 - 00021980 _____ () C:\Users\Karen\Downloads\FRST.txt
2015-03-10 13:30 - 2015-03-10 13:31 - 00000000 ____D () C:\FRST
2015-03-10 13:27 - 2015-03-10 13:29 - 01134592 _____ (Farbar) C:\Users\Karen\Downloads\FRST.exe
2015-03-10 13:03 - 2015-03-10 13:03 - 00009770 _____ () C:\Users\Karen\Documents\cc_20150310_130343.reg
2015-03-10 12:53 - 2015-03-10 12:53 - 00000000 ____D () C:\Users\Karen\AppData\Local\Google
2015-03-10 12:51 - 2015-03-10 12:51 - 00000000 ____D () C:\Users\Karen\AppData\Roaming\Foxit Software
2015-03-10 12:50 - 2015-03-10 12:50 - 00000000 __SHD () C:\Users\Karen\AppData\Local\EmieUserList
2015-03-10 12:50 - 2015-03-10 12:50 - 00000000 __SHD () C:\Users\Karen\AppData\Local\EmieSiteList
2015-03-10 12:50 - 2015-03-10 12:50 - 00000000 __SHD () C:\Users\Karen\AppData\Local\EmieBrowserModeList
2015-03-09 16:17 - 2015-03-09 16:17 - 00000000 ____D () C:\Users\Karen\AppData\Local\VS Revo Group
2015-03-09 16:15 - 2015-03-09 16:15 - 00001417 _____ () C:\Users\Karen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk
2015-03-09 16:15 - 2015-03-09 16:15 - 00000020 ___SH () C:\Users\Karen\ntuser.ini
2015-03-09 16:15 - 2015-03-09 16:15 - 00000000 ____D () C:\Users\Karen\AppData\Roaming\Adobe
2015-03-09 16:15 - 2015-03-09 16:15 - 00000000 ____D () C:\Users\Karen\AppData\Local\VirtualStore
2015-03-09 16:15 - 2015-03-09 16:15 - 00000000 _____ () C:\Users\Karen\AppData\Local\QSwitch.txt
2015-03-09 16:15 - 2015-03-09 16:15 - 00000000 _____ () C:\Users\Karen\AppData\Local\DSwitch.txt
2015-03-09 16:15 - 2015-03-09 16:15 - 00000000 _____ () C:\Users\Karen\AppData\Local\AtStart.txt
2015-03-09 16:15 - 2013-01-25 03:29 - 00000000 ____D () C:\Users\Karen\AppData\Local\Microsoft Help
2015-03-09 16:15 - 2009-07-14 00:42 - 00000000 ___RD () C:\Users\Karen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories
2015-03-09 16:15 - 2009-07-14 00:37 - 00000000 ___RD () C:\Users\Karen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Maintenance
2015-03-09 15:28 - 2015-03-09 15:28 - 00000000 ____D () C:\Windows\ERDNT
2015-03-09 15:28 - 2015-03-09 15:28 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ERUNT
2015-03-09 15:28 - 2015-03-09 15:28 - 00000000 ____D () C:\Program Files\ERUNT
2015-03-09 15:08 - 2015-03-09 15:08 - 00000969 _____ () C:\Users\Public\Desktop\CCleaner.lnk
2015-03-09 15:08 - 2015-03-09 15:08 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\CCleaner
2015-03-09 15:08 - 2015-03-09 15:08 - 00000000 ____D () C:\Program Files\CCleaner
2015-03-09 15:07 - 2015-03-09 15:07 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Tools
2015-03-09 15:07 - 2015-03-09 15:07 - 00000000 ____D () C:\Program Files\RegTkt
2015-03-09 15:00 - 2015-03-09 15:00 - 00000512 _____ () C:\Windows\Tasks\SUPERAntiSpyware Scheduled Task 958c31e3-212b-4e52-bab1-1b0d18a3f3c3.job
2015-03-09 15:00 - 2015-03-09 15:00 - 00000512 _____ () C:\Windows\Tasks\SUPERAntiSpyware Scheduled Task 52d5a6d6-989d-498d-bb45-06c318508119.job
2015-03-09 14:59 - 2015-03-09 15:43 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SUPERAntiSpyware
2015-03-09 14:59 - 2015-03-09 15:43 - 00000000 ____D () C:\Program Files\SUPERAntiSpyware
2015-03-09 14:59 - 2015-03-09 14:59 - 00001965 _____ () C:\Users\Public\Desktop\SUPERAntiSpyware Professional.lnk
2015-03-09 14:59 - 2015-03-09 14:59 - 00000000 ____D () C:\ProgramData\SUPERAntiSpyware.com
2015-03-09 14:45 - 2015-03-09 14:45 - 00001234 _____ () C:\Users\Public\Desktop\Revo Uninstaller Pro.lnk
2015-03-09 14:45 - 2015-03-09 14:45 - 00000000 ____D () C:\ProgramData\VS Revo Group
2015-03-09 14:45 - 2015-03-09 14:45 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Revo Uninstaller Pro
2015-03-09 14:45 - 2015-03-09 14:45 - 00000000 ____D () C:\Program Files\VS Revo Group
2015-03-09 14:45 - 2009-12-30 10:21 - 00027192 _____ (VS Revo Group) C:\Windows\system32\Drivers\revoflt.sys
2015-03-09 13:51 - 2015-03-09 13:51 - 00053248 _____ () C:\Windows\system32\zlib.dll
2015-03-09 13:51 - 2015-03-09 13:51 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Foolish IT
2015-03-09 13:51 - 2015-03-09 13:51 - 00000000 ____D () C:\ProgramData\Foolish IT
2015-03-09 13:51 - 2015-03-09 13:51 - 00000000 ____D () C:\Program Files\Foolish IT
2015-03-09 13:18 - 2015-03-09 15:21 - 00000000 ____D () C:\Windows\pss
2015-03-09 12:31 - 2015-03-10 12:39 - 00000000 ___HD () C:\ProgramData\{D9E629DC-CB1C-4A97-9900-81922B4EFFD4}
2015-03-09 12:31 - 2015-03-09 12:33 - 00000000 ____D () C:\ProgramData\Windows Genuine Advantage
2015-03-09 12:02 - 2015-03-09 12:02 - 00034808 _____ () C:\Windows\system32\Drivers\TrueSight.sys
2015-03-09 12:02 - 2015-03-09 12:02 - 00000000 ____D () C:\ProgramData\RogueKiller
2015-03-09 07:49 - 2015-03-09 07:49 - 00000000 ___HD () C:\679f271a

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-03-10 12:55 - 2010-10-13 01:47 - 00000000 ____D () C:\Program Files\WinRAR
2015-03-10 12:52 - 2010-10-13 01:50 - 00000000 ____D () C:\Program Files\GRETECH
2015-03-10 12:48 - 2010-11-07 22:45 - 00000000 ____D () C:\Program Files\Common Files\ACD Systems
2015-03-10 12:38 - 2009-07-14 00:34 - 00014416 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2015-03-10 12:38 - 2009-07-14 00:34 - 00014416 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2015-03-10 12:35 - 2010-10-12 22:49 - 00782010 _____ () C:\Windows\system32\PerfStringBackup.INI
2015-03-10 12:31 - 2009-07-14 00:53 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2015-03-09 15:33 - 2013-06-24 21:22 - 00000000 ____D () C:\Windows\Minidump
2015-03-09 15:33 - 2009-10-14 06:50 - 00000000 ____D () C:\Windows\Panther
2015-03-09 14:55 - 2010-10-13 01:49 - 00000000 ____D () C:\ProgramData\Adobe
2015-03-09 06:26 - 2013-08-03 00:26 - 00000000 ____D () C:\Windows\system32\MRT
2015-03-09 06:21 - 2009-10-14 05:57 - 110348472 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe

==================== Files in the root of some directories =======

2015-03-09 16:15 - 2015-03-09 16:15 - 0000000 _____ () C:\Users\Karen\AppData\Local\AtStart.txt
2015-03-09 16:15 - 2015-03-09 16:15 - 0000000 _____ () C:\Users\Karen\AppData\Local\DSwitch.txt
2015-03-09 16:15 - 2015-03-09 16:15 - 0000000 _____ () C:\Users\Karen\AppData\Local\QSwitch.txt

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\explorer.exe => File is digitally signed
C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2015-03-09 07:12

==================== End Of Log ============================

 

 

 

 

Attached Files



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#2 nasdaq

nasdaq

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Posted 14 March 2015 - 08:15 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.
start

CloseProcesses:

HKLM\...\Run: [] => [X]
HKLM Group Policy restriction on software: %programdata%\*\svchost.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Local\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.gif*.com <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*\*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.pub*.com <====== ATTENTION
HKLM Group Policy restriction on software: %allusersprofile%\*.com <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.gif*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.mp4*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.gif*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.7z*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.avi*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\*.com <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.pub*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.avi*.com <====== ATTENTION
HKLM Group Policy restriction on software: C:\Users\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\*.com <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.xls*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.wmv*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.mp3*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.ppt*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.pub*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %programfiles%\*\svchost.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.wmv*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.zip*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.rtf*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.rar*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.docx*.scr <====== ATTENTION
HKLM Group Policy restriction on software: C:\Users\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.ppt*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.avi*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.docx*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.bmp*.com <====== ATTENTION
HKLM Group Policy restriction on software: %systemdrive%\*\svchost.exe <====== ATTENTION
HKLM Group Policy restriction on software: %programdata%\Microsoft\Windows\Start Menu\Programs\Startup\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.zip*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.wma*.pif <====== ATTENTION
HKLM Group Policy restriction on software: lsassw86s.exe <====== ATTENTION
HKLM Group Policy restriction on software: %programdata%\Microsoft\Windows\Start Menu\Programs\Startup\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.zip*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Local\*.com <====== ATTENTION
HKLM Group Policy restriction on software: C:\Users\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.7z*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.mp3*.pif <====== ATTENTION
HKLM Group Policy restriction on software: scsvserv.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.txt*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.mp4*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*.com <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\Appdata\Roaming\Microsoft\Windows\IEUpdate\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.divx*.com <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Local\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.7z*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.mp4*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.divx*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.pdf*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %allusersprofile%\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.txt*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %programdata%\Microsoft\Windows\Start Menu\Programs\Startup\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: ** <====== ATTENTION
HKLM Group Policy restriction on software: *:\$Recycle.Bin <====== ATTENTION
HKLM Group Policy restriction on software: *.xlsx*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*\*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.wma*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.pptx*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.mp4*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.xls*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.pub*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*\*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.wma*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.wma*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.pdf*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.txt*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.jpg*.com <====== ATTENTION
HKLM Group Policy restriction on software: lsassvrtdbks.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.png*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.pptx*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.xls*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.rtf*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.docx*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.docx*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.pptx*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.jpeg*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %allusersprofile%\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.jpeg*.com <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: vssadmin.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.png*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.mp3*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.rar*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.wav*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.jpg*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.xlsx*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.rtf*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.pdf*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.wav*.com <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.bmp*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.jpg*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.wav*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.txt*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.mp3*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.doc*.com <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.png*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.rtf*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.png*.com <====== ATTENTION
HKLM Group Policy restriction on software: cipher.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.bmp*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.jpeg*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Local\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %programdata%\Microsoft\Windows\Start Menu\Programs\Startup\*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.xls*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.divx*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.wmv*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %allusersprofile%\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.pptx*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.ppt*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.divx*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.ppt*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.gif*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.jpeg*.scr <====== ATTENTION
HKLM Group Policy restriction on software: syskey.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.jpg*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.doc*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.wav*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.pdf*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.rar*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.xlsx*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.doc*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.avi*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.xlsx*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.bmp*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.rar*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.doc*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.7z*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.zip*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.wmv*.exe <====== ATTENTION
FF Plugin: @microsoft.com/GENUINE -> disabled No File
S3 Synth3dVsc; System32\drivers\synth3dvsc.sys [X]
S3 tsusbhub; system32\drivers\tsusbhub.sys [X]
S3 VGPU; System32\drivers\rdvgkmd.sys [X]

End
Save the files as fixlist.txt into the same folder as FRST

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log Fixlog.txt please post it to your reply.
===

How is the computer running now?

#3 nasdaq

nasdaq

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Posted 19 March 2015 - 07:22 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

#4 nasdaq

nasdaq

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Posted 19 March 2015 - 01:22 PM

This topic has been re-opened at the request of the person who originally posted.

#5 ddwebgurl

ddwebgurl
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Posted 19 March 2015 - 01:45 PM

Ran the fix, the log follows. So far, everything I've tried has worked. I was able to get into the windows firewall area and it is turned on. I have connected to the internet and will wait to see if the random audio happens again, would like to post back with those results if you will leave the topic open for that.

 

What shall I do next?

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 10-03-2015
Ran by Karen at 2015-03-19 14:33:10 Run:1
Running from C:\Users\Karen\Downloads
Loaded Profiles: Karen (Available profiles: Karen)
Boot Mode: Normal
 
==============================================
 
Content of fixlist:
*****************
start
 
CloseProcesses:
 
HKLM\...\Run: [] => [X]
HKLM Group Policy restriction on software: %programdata%\*\svchost.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Local\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.gif*.com <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*\*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.pub*.com <====== ATTENTION
HKLM Group Policy restriction on software: %allusersprofile%\*.com <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.gif*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.mp4*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.gif*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.7z*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.avi*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\*.com <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.pub*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.avi*.com <====== ATTENTION
HKLM Group Policy restriction on software: C:\Users\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\*.com <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.xls*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.wmv*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.mp3*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.ppt*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.pub*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %programfiles%\*\svchost.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.wmv*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.zip*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.rtf*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.rar*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.docx*.scr <====== ATTENTION
HKLM Group Policy restriction on software: C:\Users\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.ppt*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.avi*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.docx*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.bmp*.com <====== ATTENTION
HKLM Group Policy restriction on software: %systemdrive%\*\svchost.exe <====== ATTENTION
HKLM Group Policy restriction on software: %programdata%\Microsoft\Windows\Start Menu\Programs\Startup\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.zip*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.wma*.pif <====== ATTENTION
HKLM Group Policy restriction on software: lsassw86s.exe <====== ATTENTION
HKLM Group Policy restriction on software: %programdata%\Microsoft\Windows\Start Menu\Programs\Startup\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.zip*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Local\*.com <====== ATTENTION
HKLM Group Policy restriction on software: C:\Users\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.7z*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.mp3*.pif <====== ATTENTION
HKLM Group Policy restriction on software: scsvserv.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.txt*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.mp4*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*.com <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\Appdata\Roaming\Microsoft\Windows\IEUpdate\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.divx*.com <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Local\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.7z*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.mp4*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.divx*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.pdf*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %allusersprofile%\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.txt*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %programdata%\Microsoft\Windows\Start Menu\Programs\Startup\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: ** <====== ATTENTION
HKLM Group Policy restriction on software: *:\$Recycle.Bin <====== ATTENTION
HKLM Group Policy restriction on software: *.xlsx*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*\*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.wma*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.pptx*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.mp4*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.xls*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.pub*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*\*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.wma*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.wma*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.pdf*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.txt*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.jpg*.com <====== ATTENTION
HKLM Group Policy restriction on software: lsassvrtdbks.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.png*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.pptx*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.xls*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.rtf*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.docx*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.docx*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.pptx*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.jpeg*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %allusersprofile%\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.jpeg*.com <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: vssadmin.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.png*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.mp3*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.rar*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.wav*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.jpg*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.xlsx*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.rtf*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.pdf*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.wav*.com <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.bmp*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.jpg*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.wav*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.txt*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.mp3*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.doc*.com <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.png*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.rtf*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.png*.com <====== ATTENTION
HKLM Group Policy restriction on software: cipher.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.bmp*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.jpeg*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Local\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %programdata%\Microsoft\Windows\Start Menu\Programs\Startup\*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.xls*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.divx*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.wmv*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %allusersprofile%\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.pptx*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.ppt*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.divx*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.ppt*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.gif*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.jpeg*.scr <====== ATTENTION
HKLM Group Policy restriction on software: syskey.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.jpg*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.doc*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.wav*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.pdf*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.rar*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.xlsx*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.doc*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.avi*.scr <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*\*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.xlsx*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.bmp*.pif <====== ATTENTION
HKLM Group Policy restriction on software: *.rar*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.doc*.pif <====== ATTENTION
HKLM Group Policy restriction on software: %appdata%\*.scr <====== ATTENTION
HKLM Group Policy restriction on software: *.7z*.com <====== ATTENTION
HKLM Group Policy restriction on software: *.zip*.exe <====== ATTENTION
HKLM Group Policy restriction on software: *.wmv*.exe <====== ATTENTION
FF Plugin: @microsoft.com/GENUINE -> disabled No File
S3 Synth3dVsc; System32\drivers\synth3dvsc.sys [X]
S3 tsusbhub; system32\drivers\tsusbhub.sys [X]
S3 VGPU; System32\drivers\rdvgkmd.sys [X]
 
End
*****************
 
Processes closed successfully.
HKLM\Software\Microsoft\Windows\CurrentVersion\Run\\ => value deleted successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
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HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
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HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
"HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE" => Key deleted successfully.
Synth3dVsc => Service deleted successfully.
tsusbhub => Service deleted successfully.
VGPU => Service deleted successfully.
 
 
The system needed a reboot. 
 
==== End of Fixlog 14:33:10 ====


#6 nasdaq

nasdaq

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Posted 20 March 2015 - 08:11 AM

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/
===

#7 ddwebgurl

ddwebgurl
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Posted 20 March 2015 - 09:22 AM

I let it run for several hours and no odd audio or other issues, so I would consider this case a victory. This has unlocked so many things and made the laptop functional again. Thank you for sharing your expertise!



#8 nasdaq

nasdaq

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Posted 26 March 2015 - 08:37 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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