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ASUS laptop bogged down,


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7 replies to this topic

#1 BNDAZ

BNDAZ

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Posted 08 March 2015 - 03:11 PM

Friend has an Asus laptop that worked fine for sometime, became increasingly
slower and slower when trying to access the internet using Chrome.

Currently it takes anywhere form 25-45 seconds for Chrome to load and often it will say
something along the lines of "its taking to long to load the page ".
Load time for IE is very slow as well (she doesn't use it). Does not want to use
Firefox. Found that system restore had been changed or disabled ran and updated
all windows updates.

She had installed couple registry fix programs from the net
which were then uninstalled I

think malwarebytes was run and items removed.
Ive run Adwcleaner adn it only removed a few minor things.

 

Machine still seems very slow compared to when she got it.

Whats  is the best next step?

 



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#2 Broni

Broni

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  • Local time:01:42 PM

Posted 08 March 2015 - 11:31 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.3.1.2183.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 BNDAZ

BNDAZ
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  • Gender:Male
  • Local time:01:42 PM

Posted 09 March 2015 - 02:30 PM

Results of screen317's Security Check version 0.99.97  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Bitdefender Antivirus Free Edition   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
  Java 64-bit 8 Update 31  
 Adobe Flash Player 16.0.0.305  
 Adobe Reader XI  
 Google Chrome (40.0.2214.115)
 Google Chrome (41.0.2272.76)
 Google Chrome (plugins...)
````````Process Check: objlist.exe by Laurent````````  
 Bitdefender Antivirus Free Edition gzserv.exe  
 Bitdefender Antivirus Free Edition gziface.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 3%
````````````````````End of Log``````````````````````


Farbar Service Scanner Version: 17-01-2015
Ran by Barb (administrator) on 09-03-2015 at 09:44:11
Running from "C:\Users\Barb\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****

MiniToolBox by Farbar  Version: 08-03-2015
Ran by Barb (administrator) on 09-03-2015 at 09:46:20
Running from "C:\Users\Barb\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Aspire 5253 Manufacturer: Acer
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================



========================= IP Configuration: ================================

Atheros AR5B97 Wireless Network Adapter = Wireless Network Connection (Connected)
Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : AcerLaptop
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Home

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 9A-00-4E-26-45-AA
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Atheros AR5B97 Wireless Network Adapter
   Physical Address. . . . . . . . . : 90-00-4E-26-45-AA
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::4c9e:2d00:330c:9c0a%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.10(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, March 09, 2015 9:16:29 AM
   Lease Expires . . . . . . . . . . : Tuesday, March 10, 2015 9:16:29 AM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 227541070
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-ED-7E-16-1C-75-08-CD-B2-ED
   DNS Servers . . . . . . . . . . . : 192.168.0.1
                                       205.171.2.25
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : ph.cox.net
   Description . . . . . . . . . . . : Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
   Physical Address. . . . . . . . . : 1C-75-08-CD-B2-ED
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.Home:

   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.10%15(Preferred)
   Default Gateway . . . . . . . . . :
   DNS Servers . . . . . . . . . . . : 192.168.0.1
                                       205.171.2.25
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{87082C6D-D1F6-437D-ACC2-6040000CE51A}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.ph.cox.net:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:2495:2568:479a:366e(Preferred)
   Link-local IPv6 Address . . . . . : fe80::2495:2568:479a:366e%12(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  192.168.0.1

Name:    google.com
Addresses:  2607:f8b0:4007:805::100e
      74.125.224.133
      74.125.224.129
      74.125.224.132
      74.125.224.128
      74.125.224.134
      74.125.224.131
      74.125.224.135
      74.125.224.137
      74.125.224.142
      74.125.224.136
      74.125.224.130


Pinging google.com [216.58.217.206] with 32 bytes of data:
Reply from 216.58.217.206: bytes=32 time=72ms TTL=57
Reply from 216.58.217.206: bytes=32 time=41ms TTL=57

Ping statistics for 216.58.217.206:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 41ms, Maximum = 72ms, Average = 56ms
Server:  UnKnown
Address:  192.168.0.1

Name:    yahoo.com
Addresses:  98.139.183.24
      98.138.253.109
      206.190.36.45


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=114ms TTL=52
Reply from 98.139.183.24: bytes=32 time=110ms TTL=52

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 110ms, Maximum = 114ms, Average = 112ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 14...9a 00 4e 26 45 aa ......Microsoft Virtual WiFi Miniport Adapter
 11...90 00 4e 26 45 aa ......Atheros AR5B97 Wireless Network Adapter
 10...1c 75 08 cd b2 ed ......Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
  1...........................Software Loopback Interface 1
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1     192.168.0.10     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link      192.168.0.10    281
     192.168.0.10  255.255.255.255         On-link      192.168.0.10    281
    192.168.0.255  255.255.255.255         On-link      192.168.0.10    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.0.10    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.0.10    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 12     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 12     58 2001::/32                On-link
 12    306 2001:0:9d38:90d7:2495:2568:479a:366e/128
                                    On-link
 11    281 fe80::/64                On-link
 12    306 fe80::/64                On-link
 15    281 fe80::5efe:192.168.0.10/128
                                    On-link
 12    306 fe80::2495:2568:479a:366e/128
                                    On-link
 11    281 fe80::4c9e:2d00:330c:9c0a/128
                                    On-link
  1    306 ff00::/8                 On-link
 12    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 08 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 08 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/05/2015 09:21:48 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 35945579

Error: (03/05/2015 09:21:48 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 35945579

Error: (03/05/2015 09:21:48 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/05/2015 09:21:46 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 35942833

Error: (03/05/2015 09:21:46 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 35942833

Error: (03/05/2015 09:21:46 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/05/2015 09:21:43 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 35940337

Error: (03/05/2015 09:21:43 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 35940337

Error: (03/05/2015 09:21:43 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/05/2015 09:21:41 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 35937826


System errors:
=============
Error: (03/08/2015 01:08:25 PM) (Source: Service Control Manager) (User: )
Description: The TeamViewer 10 service failed to start due to the following error:
%%1053

Error: (03/08/2015 01:08:25 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the TeamViewer 10 service to connect.

Error: (03/08/2015 01:06:01 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service did not shut down properly after receiving a preshutdown control.

Error: (03/08/2015 01:05:13 PM) (Source: DCOM) (User: )
Description: {AD3EDBCA-0901-415B-82E9-C16D3B65E38C}

Error: (03/08/2015 00:02:59 PM) (Source: Service Control Manager) (User: )
Description: The bdfwfpf service failed to start due to the following error:
%%2

Error: (03/08/2015 03:31:37 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureCommand with the following error:
%%5

Error: (03/08/2015 03:31:33 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error:
%%5

Error: (03/08/2015 03:22:35 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error:
%%5

Error: (03/07/2015 04:29:18 PM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (03/06/2015 04:57:29 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureCommand with the following error:
%%5


Microsoft Office Sessions:
=========================
Error: (03/05/2015 09:21:48 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 35945579

Error: (03/05/2015 09:21:48 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 35945579

Error: (03/05/2015 09:21:48 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/05/2015 09:21:46 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 35942833

Error: (03/05/2015 09:21:46 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 35942833

Error: (03/05/2015 09:21:46 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/05/2015 09:21:43 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 35940337

Error: (03/05/2015 09:21:43 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 35940337

Error: (03/05/2015 09:21:43 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/05/2015 09:21:41 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 35937826



=========================== Installed Programs ============================
64 Bit HP CIO Components Installer (Version: 7.2.8 - Hewlett-Packard) Hidden
Acer Backup Manager (HKLM-x32\...\InstallShield_{0B61BBD5-DA3C-409A-8730-0C3DC3B0F270}) (Version: 3.0.0.69 - NTI Corporation) (UninstallString:

C:\Program Files (x86)\InstallShield Installation Information\{0B61BBD5-DA3C-409A-8730-0C3DC3B0F270}\setup.exe -runfromtemp -l0x0409)
Acer Crystal Eye Webcam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 1.0.1820 - CyberLink Corp.)

(UninstallString: "C:\Program Files (x86)\InstallShield Installation Information\{01FB4998-33C4-4431-85ED-079E3EEFE75D}\setup.exe" /z-uninstall)
Acer Crystal Eye Webcam (x32 Version: 1.0.1820 - CyberLink Corp.) Hidden
Acer ePower Management (HKLM-x32\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 6.00.3000 - Acer Incorporated) (UninstallString: "C:

\Program Files (x86)\InstallShield Installation Information\{3DB0448D-AD82-4923-B305-D001E521A964}\setup.exe" -runfromtemp -l0x409 -removeonly)
Acer eRecovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 5.00.3001 - Acer Incorporated) (UninstallString: "C:

\Program Files (x86)\InstallShield Installation Information\{7F811A54-5A09-4579-90E1-C93498E230D9}\setup.exe" -runfromtemp -l0x409 -removeonly)
Acer Registration (HKLM-x32\...\Acer Registration) (Version: 1.03.3003 - Acer Incorporated) (UninstallString: C:\Program Files (x86)\Acer\Registration

\Uninstall.exe)
Acer ScreenSaver (HKLM-x32\...\Acer Screensaver) (Version: 1.1.0707.2010 - Acer Incorporated) (UninstallString: C:\Program Files (x86)\Acer\Screensaver

\Uninstall.exe)
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated) (UninstallString: MsiExec.exe

/X{287ECFA4-719A-2143-A09B-D6A12DE54E40})
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.0.2.12610 - Adobe Systems Inc.) (UninstallString: C:\Program Files (x86)\Common Files\Adobe AIR

\Versions\1.0\Resources\Adobe AIR Updater.exe -arp:uninstall)
Adobe AIR (x32 Version: 2.0.2.12610 - Adobe Systems Inc.) Hidden
Adobe Flash Player 16 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 16.0.0.305 - Adobe Systems Incorporated) (UninstallString: C:

\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_305_ActiveX.exe -maintain activex)
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.305 - Adobe Systems Incorporated) (UninstallString: C:\Windows

\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_305_Plugin.exe -maintain plugin)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)

(UninstallString: MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-AB0000000001})
Adobe Refresh Manager (x32 Version: 1.8.0 - Adobe Systems Incorporated) Hidden
AIO_CDA_ProductContext (x32 Version: 130.0.365.000 - Hewlett-Packard) Hidden
AIO_CDA_Software (x32 Version: 130.0.365.000 - Hewlett-Packard) Hidden
AIO_Scan (x32 Version: 130.0.365.000 - Hewlett-Packard) Hidden
AMD Accelerated Video Transcoding (Version: 13.15.100.31008 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Control Center (x32 Version: 2013.1008.932.15229 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{5AE0838D-19B1-5D12-5FE8-E6503B2C8716}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.)

(UninstallString: msiexec /q/x{5AE0838D-19B1-5D12-5FE8-E6503B2C8716} REBOOT=ReallySuppress)
AMD Drag and Drop Transcoding (Version: 2.00.0000 - Advanced Micro Devices, Inc.) Hidden
AMD Fuel (Version: 2013.1008.932.15229 - Advanced Micro Devices, Inc.) Hidden
AMD Media Foundation Decoders (Version: 1.0.81008.0920 - Advanced Micro Devices, Inc.) Hidden
AMD Steady Video Plug-In  (Version: 2.06.0000 - AMD) Hidden
Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.) (UninstallString: MsiExec.exe /I

{46F044A5-CE8B-4196-984E-5BD6525E361D})
Apple Mobile Device Support (HKLM\...\{2EF5D87E-B7BD-458F-8428-E4D0B8B4E65C}) (Version: 7.0.0.117 - Apple Inc.) (UninstallString: MsiExec.exe /I

{2EF5D87E-B7BD-458F-8428-E4D0B8B4E65C})
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.) (UninstallString: MsiExec.exe /I

{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE})
ARO 2011 (HKLM-x32\...\ARO 2011_is1) (Version: 7.0 - Support.com) (UninstallString: "C:\Program Files (x86)\ARO 2011\unins000.exe" /silent)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version:

1.0.0.36 - Atheros Communications Inc.) (UninstallString: "C:\Program Files (x86)\InstallShield Installation Information\{3108C217-BE83-42E4-AE9E-

A56A2A92E549}\setup.exe" -runfromtemp -l0x0009 -removeonly)
Backup Manager V3 (x32 Version: 3.0.0.69 - NTI Corporation) Hidden
Bejeweled Blitz (HKLM-x32\...\Bejeweled Blitz) (Version:  - PopCap Games) (UninstallString: C:\Program Files (x86)\PopCap Games\Bejeweled Blitz

\PopUninstall.exe "C:\Program Files (x86)\PopCap Games\Bejeweled Blitz\Install.log")
Bitdefender Antivirus Free Edition (HKLM\...\BitDefender Gonzales) (Version: 1.0.21.1099 - Bitdefender) (UninstallString: C:\Program Files\Bitdefender

\Antivirus Free Edition\install\Installer.exe)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.) (UninstallString: MsiExec.exe /X{6E3610B2-430D-

4EB0-81E3-2B57E8B9DE8D})
BovadaPoker (HKLM-x32\...\{D7CA2DF8-95CE-4C80-9296-98E21219A1E5}}_is1) (Version:   - ) (UninstallString: "C:\Bovada\unins000.exe")
BufferChm (x32 Version: 130.0.331.000 - Hewlett-Packard) Hidden
C6100 (x32 Version: 130.0.365.000 - Hewlett-Packard) Hidden
c6100_Help (x32 Version: 82.0.256.000 - Hewlett-Packard) Hidden
CakeBoss 2010 (HKCU\...\0c9225cccebdbabe) (Version: 3.2.0.13 - Masters Software, Inc.) (UninstallString: rundll32.exe dfshim.dll,ShArpMaintain

CakeBoss.application, Culture=neutral, PublicKeyToken=0000000000000000, processorArchitecture=x86)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2013.1008.932.15229 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2013.1008.932.15229 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2013.1008.932.15229 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2013.1008.0931.15229 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2013.1008.0931.15229 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2013.1008.0931.15229 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2013.1008.0931.15229 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2013.1008.0931.15229 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2013.1008.0931.15229 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2013.1008.0931.15229 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2013.1008.0931.15229 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2013.1008.0931.15229 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2013.1008.0931.15229 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2013.1008.0931.15229 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2013.1008.0931.15229 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2013.1008.0931.15229 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2013.1008.0931.15229 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2013.1008.0931.15229 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2013.1008.0931.15229 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2013.1008.0931.15229 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2013.1008.0931.15229 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2013.1008.0931.15229 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2013.1008.0931.15229 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2013.1008.0931.15229 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2013.1008.0931.15229 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2013.1008.932.15229 - Advanced Micro Devices, Inc.) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.03 - Piriform) (UninstallString: "C:\Program Files\CCleaner\uninst.exe")
clear.fi (HKLM-x32\...\InstallShield_{2637C347-9DAD-11D6-9EA2-00055D0CA761}) (Version: 1.0.1223.00 - CyberLink Corp.) (UninstallString: "C:\Program

Files (x86)\InstallShield Installation Information\{2637C347-9DAD-11D6-9EA2-00055D0CA761}\Setup.exe" /z-uninstall)
clear.fi (x32 Version: 1.0.1223.00 - CyberLink Corp.) Hidden
clear.fi (x32 Version: 9.0.7209 - CyberLink Corp.) Hidden
clear.fi Client (HKLM-x32\...\{43AAE145-83CF-4C96-9A5E-756CEFCE879F}) (Version: 1.00.3008 - Acer Incorporated) (UninstallString: "C:\Program Files

(x86)\InstallShield Installation Information\{43AAE145-83CF-4C96-9A5E-756CEFCE879F}\setup.exe" -runfromtemp -l0x0409  -removeonly)
ClubWPT (HKLM-x32\...\ClubWPT) (Version:  - ) (UninstallString: C:\PROGRA~2\ClubWPT\UNWISE.EXE C:\PROGRA~2\ClubWPT\INSTALL.LOG)
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 8.54.6.0 - Conexant) (UninstallString: C:\Program Files\CONEXANT

\CNXT_AUDIO_HDA\UIU64a.exe -U -G -IAcrPebwa.inf)
Copy (x32 Version: 130.0.428.000 - Hewlett-Packard) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Definition Update for Microsoft Office 2010 (KB2956079) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}

_Office14.PROPLUSR_{03F28B72-0BEC-4998-95D9-4AA9418D0041}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files

\Microsoft Shared\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{91140000-0011-0000-0000-0000000FF1CE}" "{03F28B72-0BEC-4998-95D9-

4AA9418D0041}" "1033" "0")
Destinations (x32 Version: 130.0.0.0 - Hewlett-Packard) Hidden
DeviceDiscovery (x32 Version: 130.0.465.000 - Hewlett-Packard) Hidden
DIRECTV Player (HKLM-x32\...\{69b8745b-65c2-4a2d-b5db-00e0cd841f1e}) (Version: 9.0 - DIRECTV) (UninstallString: MsiExec.exe /X{69b8745b-65c2-

4a2d-b5db-00e0cd841f1e})
DocProc (x32 Version: 13.0.0.0 - Hewlett-Packard) Hidden
Epson Connect (HKLM-x32\...\{64BA551C-9AF6-495C-93F3-D1270E0045FC}) (Version:  - ) (UninstallString: RunDll32 C:

\PROGRA~2\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files (x86)\InstallShield Installation Information\{64BA551C-

9AF6-495C-93F3-D1270E0045FC}\Setup.exe" -l0x9 )
Epson Customer Participation (HKLM\...\{814FA673-A085-403C-9545-747FC1495069}) (Version: 1.4.0.0 - SEIKO EPSON CORPORATION)

(UninstallString: MsiExec.exe /X{814FA673-A085-403C-9545-747FC1495069})
Epson Event Manager (HKLM-x32\...\{0F13C24A-FFE2-4CD0-8E0B-DC804E0A0E0B}) (Version: 3.10.0035 - Seiko Epson Corporation) (UninstallString:

MsiExec.exe /X{0F13C24A-FFE2-4CD0-8E0B-DC804E0A0E0B})
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation) (UninstallString: C:\Program Files (x86)\epson\escndv\setup\setup.exe

/r)
EPSON XP-310 Series Printer Uninstall (HKLM\...\EPSON XP-310 Series) (Version:  - SEIKO EPSON Corporation) (UninstallString: C:\Windows

\system32\spool\DRIVERS\x64\3\E_IINSLBE.EXE /R /APD /P:"EPSON XP-310 Series")
EPSON XP-400 Series Printer Uninstall (HKLM\...\EPSON XP-400 Series) (Version:  - SEIKO EPSON Corporation) (UninstallString: C:\Windows

\system32\spool\DRIVERS\x64\3\E_IINSIBE.EXE /R /APD /P:"EPSON XP-400 Series")
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.5.00 - SEIKO EPSON CORPORATION) (UninstallString: C:

\Program Files (x86)\InstallShield Installation Information\{3E31400D-274E-4647-916C-2CACC3741799}\ENPSETUP.exe -runfromtemp -l0x0009 -EPSON -

removeonly)
Fax (x32 Version: 130.0.418.000 - Hewlett-Packard) Hidden
FontExplorerL.M. v6.0.5.5 (HKLM-x32\...\FontExplorerL.M.6_is1) (Version:  - Lanmisoft) (UninstallString: "C:\Program Files (x86)\Lanmisoft

\FontExplorerL.M 6\uninst\unins000.exe")
Google Chrome (HKCU\...\Google Chrome) (Version: 41.0.2272.76 - Google Inc.) (UninstallString: "C:\Users\Barb\AppData\Local\Google\Chrome

\Application\41.0.2272.76\Installer\setup.exe" --uninstall --multi-install --chrome)
GPBaseService2 (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP) (UninstallString: C:\Program Files (x86)\HP\Digital Imaging

\ExtCapUninstall\hpzscr01.exe -datfile hpqhsc01.dat -forcereboot)
HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP) (UninstallString: C:\Program Files (x86)\HP\Digital Imaging

\DeviceManagement\hpzscr01.exe -datfile hpqbud01.dat)
HP Photosmart All-In-One Driver Software 13.0 Rel. A (HKLM\...\{17016DA1-F040-4032-BD36-34DD317BC9D5}) (Version: 13.0 - HP) (UninstallString: C:

\Program Files (x86)\HP\Digital Imaging\{17016DA1-F040-4032-BD36-34DD317BC9D5}\setup\hpzscr40.exe -datfile hposcr18.dat -onestop -showdisconnect

-forcereboot)
HP Photosmart Essential 3.5 (HKLM\...\HP Photosmart Essential) (Version: 3.5 - HP) (UninstallString: C:\Program Files (x86)\HP\Digital Imaging

\PhotosmartEssential\hpzscr01.exe -datfile hpqbud13.dat -forcereboot)
HP Smart Web Printing 4.51 (HKLM\...\HP Smart Web Printing) (Version: 4.51 - HP) (UninstallString: C:\Program Files (x86)\HP\Digital Imaging\Smart Web

Printing\hpzscr01.exe -datfile hpqbud15.dat)
HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP) (UninstallString: C:\Program Files (x86)\HP\Digital

Imaging\eSupport\hpzscr01.exe -datfile hpqbud05.dat -forcereboot)
HP Update (HKLM-x32\...\{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}) (Version: 5.003.001.001 - Hewlett-Packard) (UninstallString: MsiExec.exe /X

{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3})
HPDiagnosticAlert (x32 Version: 1.00.0000 - Microsoft) Hidden
HPPhotoGadget (x32 Version: 130.0.282.000 - Hewlett-Packard) Hidden
HPPhotoSmartDiscLabelContent1 (x32 Version: 2.04.0000 - Hewlett-Packard) Hidden
HPPhotosmartEssential (x32 Version: 2.04.0000 - Hewlett-Packard) Hidden
HPProductAssistant (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
HPSSupply (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3003 - Acer Incorporated) (UninstallString: C:\Program Files (x86)\Acer\Identity Card\Uninstall.exe)
iTunes (HKLM\...\{D601CEAD-2E4F-4BBB-85CC-C29A4CE6A3C0}) (Version: 11.1.3.8 - Apple Inc.) (UninstallString: MsiExec.exe /I{D601CEAD-2E4F-

4BBB-85CC-C29A4CE6A3C0})
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Launch Manager (HKLM-x32\...\LManager) (Version: 5.0.5 - Acer Inc.) (UninstallString: C:\Windows\UNINSTLMv4.EXE LMv4.UNI)
LTCM Client (HKLM-x32\...\LTCM Client) (Version:  - Leader Technologies Inc.) (UninstallString: C:\Program Files (x86)\LTCM Client\uninstall.exe

/AllUsers)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)

(UninstallString: "C:\Program Files (x86)\Malwarebytes Anti-Malware\unins000.exe")
MarketResearch (x32 Version: 130.0.374.000 - Hewlett-Packard) Hidden
MediaEspresso (x32 Version: 1.0.1210_33255 - CyberLink Corp.) Hidden
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)

(UninstallString: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\SetupCache\v4.5.50938\\Setup.exe /repair /x86 /x64)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUSR) (Version: 14.0.7015.1000 - Microsoft Corporation) (UninstallString: "C:

\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\setup.exe" /uninstall PROPLUSR /dll OSETUP.DLL)
Microsoft Office Professional Plus 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation) (UninstallString:

MsiExec.exe /X{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00})
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft

Corporation) (UninstallString: MsiExec.exe /I{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8})
Microsoft Sync Framework 2.0 Core Components (x64) ENU  (HKLM\...\{8CCBEC22-D2DB-4DC9-A58A-E1A1F3A38C8A}) (Version: 2.0.1578.0 -

Microsoft Corporation) (UninstallString: MsiExec.exe /I{8CCBEC22-D2DB-4DC9-A58A-E1A1F3A38C8A})
Microsoft Sync Framework 2.0 Provider Services (x64) ENU  (HKLM\...\{03AC245F-4C64-425C-89CF-7783C1D3AB2C}) (Version: 2.0.1578.0 - Microsoft

Corporation) (UninstallString: MsiExec.exe /I{03AC245F-4C64-425C-89CF-7783C1D3AB2C})
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version:

8.0.50727.4053 - Microsoft Corporation) (UninstallString: MsiExec.exe /X{770657D0-A123-3C07-8E44-1C83EC895118})
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)

(UninstallString: MsiExec.exe /X{710f4c1c-cc18-4c49-8cbf-51240c89a1a2})
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (HKLM-x32\...\{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}) (Version:

9.0.30729.4148 - Microsoft Corporation) (UninstallString: MsiExec.exe /X{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C})
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM-x32\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version:

9.0.30729.5570 - Microsoft Corporation) (UninstallString: MsiExec.exe /X{86CE85E6-DBAC-3FFD-B977-E4B79F83C909})
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 -

Microsoft Corporation) (UninstallString: MsiExec.exe /X{9A25302D-30C0-39D9-BD6F-21E6EC160475})
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 -

Microsoft Corporation) (UninstallString: MsiExec.exe /X{9BE518E6-ECC6-35A9-88E4-87755C07200F})
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft

Corporation) (UninstallString: MsiExec.exe /X{1D8E6291-B0D5-35EC-8441-6616F567A0F7})
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 -

Microsoft Corporation) (UninstallString: MsiExec.exe /X{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5})
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft

Corporation) (UninstallString: "C:\ProgramData\Package Cache\{15134cb0-b767-4960-a911-f2d16ae54797}\vcredist_x64.exe"  /uninstall)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft

Corporation) (UninstallString: "C:\ProgramData\Package Cache\{22154f09-719a-4619-bb71-5b3356999fbf}\vcredist_x86.exe"  /uninstall)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 -

Microsoft Corporation) (UninstallString: c:\Program Files\Common Files\Microsoft Shared\VSTO\10.0\Microsoft Visual Studio 2010 Tools for Office

Runtime (x64)\install.exe)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.50908 - Microsoft Corporation) Hidden
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)

(UninstallString: MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71})
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)

(UninstallString: MsiExec.exe /I{F662A8E6-F4DC-41A2-901E-8C11F044BDEC})
Network64 (Version: 130.0.572.000 - Hewlett-Packard) Hidden
Network64 (Version: 140.0.221.000 - Hewlett-Packard) Hidden
NTI Media Maker 9 (HKLM-x32\...\InstallShield_{D3D5C4E8-040F-4C6F-8105-41D43CF94F44}) (Version: 9.0.2.8939 - NTI Corporation) (UninstallString:

C:\Program Files (x86)\InstallShield Installation Information\{D3D5C4E8-040F-4C6F-8105-41D43CF94F44}\setup.exe -runfromtemp -l0x0409)
NTI Media Maker 9 (x32 Version: 9.0.2.8939 - NTI Corporation) Hidden
OCR Software by I.R.I.S. 13.0 (HKLM\...\HPOCR) (Version: 13.0 - HP) (UninstallString: C:\Program Files (x86)\HP\Digital Imaging\OCR\hpzscr01.exe -

datfile hpqbud11.dat)
P@H-Protocol (HKLM-x32\...\{CF594DB8-CFB0-45B4-86DA-8BB4AC0941F8}) (Version: 3.0.7.0 - Valassis) (UninstallString: MsiExec.exe /X{CF594DB8

-CFB0-45B4-86DA-8BB4AC0941F8})
PokerStars (HKLM-x32\...\PokerStars) (Version:  - PokerStars) (UninstallString: "C:\Program Files (x86)\PokerStars\PokerStarsUninstall.exe" /u:PokerStars)
QuickTime (HKLM-x32\...\{B67BAFBA-4C9F-48FA-9496-933E3B255044}) (Version: 7.74.80.86 - Apple Inc.) (UninstallString: MsiExec.exe /I{B67BAFBA-

4C9F-48FA-9496-933E3B255044})
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30122 - Realtek Semiconductor Corp.)

(UninstallString: "C:\Program Files (x86)\InstallShield Installation Information\{96AE7E41-E34E-47D0-AC07-1091A8127911}\setup.exe" -runfromtemp -

removeonly)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group) (UninstallString: C:\Program Files (x86)\VS Revo Group\Revo

Uninstaller\uninst.exe)
Scan (x32 Version: 13.0.0.0 - Hewlett-Packard) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_

{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{91140000-0011-0000-0000-0000000FF1CE}" "{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}" "1033"

"0")
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 13.0 - HP) (UninstallString: C:\Program Files (x86)\HP\Digital Imaging\HPSSupply

\hpzscr01.exe -datfile hpqbud16.dat)
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.) (UninstallString: MsiExec.exe

/X{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D})
SmartWebPrinting (x32 Version: 130.0.457.000 - Hewlett-Packard) Hidden
Software Updater (HKLM-x32\...\{E1BAD1BA-C0E8-4018-9281-E7D2C6B07474}) (Version: 4.3.6 - SEIKO EPSON CORPORATION) (UninstallString:

MsiExec.exe /X{E1BAD1BA-C0E8-4018-9281-E7D2C6B07474})
SolutionCenter (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden
Status (x32 Version: 130.0.469.000 - Hewlett-Packard) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.1.6.0 - Synaptics Incorporated) (UninstallString: rundll32.exe "%ProgramFiles%

\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall)
SyncToy 2.1 (x64) (HKLM\...\{88DAAF05-5A72-46D2-A7C5-C3759697E943}) (Version: 2.1.0 - Microsoft) (UninstallString: MsiExec.exe /I{88DAAF05-

5A72-46D2-A7C5-C3759697E943})
TeamViewer 10 (HKLM-x32\...\TeamViewer) (Version: 10.0.39052 - TeamViewer) (UninstallString: C:\Program Files (x86)\TeamViewer\uninstall.exe)
Toolbox (x32 Version: 130.0.648.000 - Hewlett-Packard) Hidden
TrayApp (x32 Version: 130.0.422.000 - Hewlett-Packard) Hidden
UnloadSupport (x32 Version: 11.0.0 - Hewlett-Packard) Hidden
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_

{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{91140000-0011-0000-0000-0000000FF1CE}" "{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}"

"1033" "0")
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0016-0409-0000-0000000FF1CE}_Office14.PROPLUSR_

{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{90140000-0016-0409-0000-0000000FF1CE}" "{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}"

"1033" "0")
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUSR_

{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{90140000-0018-0409-0000-0000000FF1CE}" "{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}"

"1033" "0")
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-001B-0409-0000-0000000FF1CE}_Office14.PROPLUSR_

{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{90140000-001B-0409-0000-0000000FF1CE}" "{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}"

"1033" "0")
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_

{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{90140000-002A-0000-1000-0000000FF1CE}" "{302A8FE3-EBF5-486C-A431-16A1CD914443}"

"1033" "0")
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_

{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{91140000-0011-0000-0000-0000000FF1CE}" "{302A8FE3-EBF5-486C-A431-16A1CD914443}" "1033"

"0")
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_

{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{91140000-0011-0000-0000-0000000FF1CE}" "{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}"

"1033" "0")
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_

{39767ECA-1731-45DB-AB5B-6BF40E151D66}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{91140000-0011-0000-0000-0000000FF1CE}" "{39767ECA-1731-45DB-AB5B-6BF40E151D66}" "1033"

"0")
Update for Microsoft Office 2010 (KB2494150) (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{3FCFD88F-4D13-

4F38-8625-ABABEA7F61EA}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Oarpmany.exe"

/removereleaseinpatch "{91140000-0011-0000-0000-0000000FF1CE}" "{3FCFD88F-4D13-4F38-8625-ABABEA7F61EA}" "1033" "0")
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.PROPLUSR_

{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{90140000-006E-0409-0000-0000000FF1CE}" "{8BEEA2FC-D416-428A-B52A-A3ED45921151}"

"1033" "0")
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_

{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{91140000-0011-0000-0000-0000000FF1CE}" "{8BEEA2FC-D416-428A-B52A-A3ED45921151}"

"1033" "0")
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_

{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{91140000-0011-0000-0000-0000000FF1CE}" "{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}"

"1033" "0")
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_

{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{90140000-002A-0000-1000-0000000FF1CE}" "{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}"

"1033" "0")
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_

{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{91140000-0011-0000-0000-0000000FF1CE}" "{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}" "1033"

"0")
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_

{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{91140000-0011-0000-0000-0000000FF1CE}" "{287A1E92-9E41-4BC1-8920-B3D0E9220800}" "1033"

"0")
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_

{A4F91D60-654C-4892-BFD3-0D41ADA649B6}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{91140000-0011-0000-0000-0000000FF1CE}" "{A4F91D60-654C-4892-BFD3-0D41ADA649B6}"

"1033" "0")
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_

{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{91140000-0011-0000-0000-0000000FF1CE}" "{9D69691D-823D-4C3E-9B12-563A3F520366}" "1033"

"0")
Update for Microsoft Office 2010 (KB2597089) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.PROPLUSR_

{A12F43A5-CF0B-44E3-942F-2441CD442F0D}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{90140000-006E-0409-0000-0000000FF1CE}" "{A12F43A5-CF0B-44E3-942F-2441CD442F0D}"

"1033" "0")
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_

{0B7744D2-1FDD-4843-9987-7CE11B79F370}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{91140000-0011-0000-0000-0000000FF1CE}" "{0B7744D2-1FDD-4843-9987-7CE11B79F370}" "1033"

"0")
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_

{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{91140000-0011-0000-0000-0000000FF1CE}" "{35698CB7-AAA2-4577-B505-DBFF504AEF23}"

"1033" "0")
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_

{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{91140000-0011-0000-0000-0000000FF1CE}" "{5AA578BB-759C-40FD-9661-A737C0884541}" "1033"

"0")
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_

{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{91140000-0011-0000-0000-0000000FF1CE}" "{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}"

"1033" "0")
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_

{BA610006-2C39-4419-9834-CF61AB24810A}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{91140000-0011-0000-0000-0000000FF1CE}" "{BA610006-2C39-4419-9834-CF61AB24810A}" "1033"

"0")
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_

{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{91140000-0011-0000-0000-0000000FF1CE}" "{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}"

"1033" "0")
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_

{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{90140000-002A-0000-1000-0000000FF1CE}" "{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}" "1033"

"0")
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_

{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{91140000-0011-0000-0000-0000000FF1CE}" "{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}" "1033"

"0")
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_

{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{91140000-0011-0000-0000-0000000FF1CE}" "{B0D672F7-883E-4279-8E75-D97A5445AB46}" "1033"

"0")
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_

{D1C4AD0B-CC79-41D2-8D6A-571E7B30658C}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{91140000-0011-0000-0000-0000000FF1CE}" "{D1C4AD0B-CC79-41D2-8D6A-571E7B30658C}"

"1033" "0")
Update for Microsoft Office 2010 (KB2956054) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_

{54F6ECE6-BAB4-4E7D-ADB0-072FC951A280}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{91140000-0011-0000-0000-0000000FF1CE}" "{54F6ECE6-BAB4-4E7D-ADB0-072FC951A280}"

"1033" "0")
Update for Microsoft OneNote 2010 (KB2956075) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_

{8FDB127C-B5F8-459C-B3BF-098C4270201F}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{90140000-002A-0000-1000-0000000FF1CE}" "{8FDB127C-B5F8-459C-B3BF-098C4270201F}"

"1033" "0")
Update for Microsoft OneNote 2010 (KB2956075) 32-Bit Edition (HKLM-x32\...\{90140000-00A1-0409-0000-0000000FF1CE}_Office14.PROPLUSR_

{82148027-13B5-4920-97F3-6A44A29B83D0}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{90140000-00A1-0409-0000-0000000FF1CE}" "{82148027-13B5-4920-97F3-6A44A29B83D0}" "1033"

"0")
Update for Microsoft OneNote 2010 (KB2956075) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_

{8FDB127C-B5F8-459C-B3BF-098C4270201F}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{91140000-0011-0000-0000-0000000FF1CE}" "{8FDB127C-B5F8-459C-B3BF-098C4270201F}" "1033"

"0")
Update for Microsoft Outlook 2010 (KB2956128) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUSR_

{DEFF916D-4268-49CF-8FF3-E26253582E13}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{90140000-001A-0409-0000-0000000FF1CE}" "{DEFF916D-4268-49CF-8FF3-E26253582E13}" "1033"

"0")
Update for Microsoft Outlook 2010 (KB2956128) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_

{FC666DD5-8A58-401B-9B1E-2CBB451932E8}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{91140000-0011-0000-0000-0000000FF1CE}" "{FC666DD5-8A58-401B-9B1E-2CBB451932E8}" "1033"

"0")
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUSR_

{DF548669-AAED-467B-A074-AE2B72A4A871}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{90140000-0018-0409-0000-0000000FF1CE}" "{DF548669-AAED-467B-A074-AE2B72A4A871}"

"1033" "0")
Update for Microsoft PowerPoint 2010 (KB2956129) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_

{433A91E3-5A83-41A6-828A-DCED3EE9EDA8}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{91140000-0011-0000-0000-0000000FF1CE}" "{433A91E3-5A83-41A6-828A-DCED3EE9EDA8}"

"1033" "0")
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}

_Office14.PROPLUSR_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files

\Microsoft Shared\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{90140000-002A-0000-1000-0000000FF1CE}" "{F9F5A080-AF38-4966-9A6B-

C43DCA465035}" "1033" "0")
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}

_Office14.PROPLUSR_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files

\Microsoft Shared\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{91140000-0011-0000-0000-0000000FF1CE}" "{F9F5A080-AF38-4966-9A6B-

C43DCA465035}" "1033" "0")
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_

{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{91140000-0011-0000-0000-0000000FF1CE}" "{7B29D8B8-6A87-496C-A65E-B935E740448A}" "1033"

"0")
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_

{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft) (UninstallString: "C:\Program Files (x86)\Common Files\Microsoft Shared

\OFFICE14\Oarpmany.exe" /removereleaseinpatch "{91140000-0011-0000-0000-0000000FF1CE}" "{38CF30E4-3348-4BD1-A859-B630C355A56F}" "1033"

"0")
WebReg (x32 Version: 130.0.132.017 - Hewlett-Packard) Hidden
Welcome Center (HKLM-x32\...\Acer Welcome Center) (Version: 1.02.3005 - Acer Incorporated) (UninstallString: C:\Program Files (x86)\Acer\Welcome

Center\Uninstall.exe)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation) (UninstallString: C:\Program Files (x86)\Windows

Live\Installer\wlarp.exe)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 -

Microsoft Corporation) (UninstallString: MsiExec.exe /I{2902F983-B4C1-44BA-B85D-5C6D52E2C441})
Windows Live Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 54%
Total physical RAM: 1770.9 MB
Available physical RAM: 803.68 MB
Total Pagefile: 3541.8 MB
Available Pagefile: 1899.3 MB
Total Virtual: 4095.88 MB
Available Virtual: 3966.47 MB

========================= Partitions: =====================================

1 Drive c: (Acer) (Fixed) (Total:217.79 GB) (Free:120.42 GB) NTFS

========================= Users: ========================================

User accounts for \\ACERLAPTOP

Administrator            Barb                     Guest                    

========================= Restore Points ==================================

05-03-2015 19:51:57 Windows Update
06-03-2015 18:13:08 Revo Uninstaller's restore point - Facebook Video Calling 3.1.0.521
06-03-2015 18:14:21 Removed Facebook Video Calling 3.1.0.521
06-03-2015 18:50:36 OTL Restore Point - 3/6/2015 11:50:35 AM
06-03-2015 19:55:08 Windows Update
06-03-2015 23:21:48 Windows Update
08-03-2015 10:00:20 Windows Update
08-03-2015 18:46:57 Removed Java 8 Update 40
08-03-2015 18:51:17 Removed Java 8 Update 40
08-03-2015 19:32:54 Windows Update
09-03-2015 15:12:32 Installed Software Updater
09-03-2015 15:33:53 Installed Epson Event Manager

**** End of log ****


Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 3/9/2015
Scan Time: 9:51:47 AM
Logfile: Mbam.txt
Administrator: Yes

Version: 2.00.4.1028
Malware Database: v2015.03.09.04
Rootkit Database: v2015.02.25.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Barb

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 408424
Time Elapsed: 30 min, 38 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1009

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 10.0.9200.17229

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 1.596000 GHz
Memory total: 1856925696, free: 357851136

Downloaded database version: v2015.03.05.03
Canceled update
Downloaded database version: v2015.03.05.03
Downloaded database version: v2015.02.25.01
=======================================
Initializing...
------------ Kernel report ------------
     03/05/2015 10:47:36
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\DRIVERS\MpFilter.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\drivers\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\amdppm.sys
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\??\C:\Windows\system32\drivers\UBHelper.sys
\??\C:\Windows\system32\drivers\NTIDrvr.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbfilter.sys
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\L1C62x64.sys
\SystemRoot\system32\DRIVERS\athrx.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\AtihdW76.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\CHDRT64.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_dumpata.sys
\SystemRoot\System32\Drivers\dump_msahci.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\DRIVERS\NisDrvWFP.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa80024763d0
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-0\
Lower Device Object: 0xfffffa800231d060
Lower Device Driver Name: \Driver\atapi\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa80024763d0, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8002477040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80024763d0, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800231d060, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: D22E4D5D

Partition information:

    Partition 0 type is Other (0x27)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 31457280

    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 31459328  Numsec = 204800
    Partition is not bootable

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 31664128  Numsec = 456730624

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 250059350016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-488377168-488397168)...
Done!
Scan finished
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-1-31459328-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.1.1004

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17633

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 1.596000 GHz
Memory total: 1856925696, free: 709664768

Downloaded database version: v2015.03.09.05
Downloaded database version: v2015.02.25.01
Downloaded database version: v2015.03.09.01
=======================================
Initializing...
------------ Kernel report ------------
     03/09/2015 11:14:03
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\trufos.sys
\SystemRoot\system32\DRIVERS\FLTMGR.SYS
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\DRIVERS\avc3.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\drivers\cdrom.sys
\SystemRoot\system32\DRIVERS\gzflt.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\??\C:\Program Files\Bitdefender\Antivirus Free Edition\bdfwfpf.sys
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\amdppm.sys
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\??\C:\Windows\system32\drivers\UBHelper.sys
\??\C:\Windows\system32\drivers\NTIDrvr.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbfilter.sys
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\L1C62x64.sys
\SystemRoot\system32\DRIVERS\athrx.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\AtihdW76.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\CHDRT64.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_dumpata.sys
\SystemRoot\System32\Drivers\dump_msahci.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\avckf.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\urlmon.dll
\Windows\System32\lpk.dll
\Windows\System32\wininet.dll
\Windows\System32\psapi.dll
\Windows\System32\ole32.dll
\Windows\System32\setupapi.dll
\Windows\System32\iertutil.dll
\Windows\System32\usp10.dll
\Windows\System32\Wldap32.dll
\Windows\System32\shell32.dll
\Windows\System32\nsi.dll
\Windows\System32\sechost.dll
\Windows\System32\gdi32.dll
\Windows\System32\difxapi.dll
\Windows\System32\user32.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\msctf.dll
\Windows\System32\clbcatq.dll
\Windows\System32\ws2_32.dll
\Windows\System32\comdlg32.dll
\Windows\System32\msvcrt.dll
\Windows\System32\imagehlp.dll
\Windows\System32\kernel32.dll
\Windows\System32\oleaut32.dll
\Windows\System32\normaliz.dll
\Windows\System32\advapi32.dll
\Windows\System32\shlwapi.dll
\Windows\System32\imm32.dll
\Windows\System32\wintrust.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\crypt32.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\userenv.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\KernelBase.dll
\Windows\System32\comctl32.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\devobj.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\profapi.dll
\Windows\System32\msasn1.dll
\Windows\SysWOW64\normaliz.dll
----------- End -----------
Done!

Scan started
Database versions:
  main:    v2015.03.09.05
  rootkit: v2015.02.25.01

<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa80024d9190, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80024da040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80024d9190, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8001f9e060, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: D22E4D5D

Partition information:

    Partition 0 type is Other (0x27)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 31457280

    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 31459328  Numsec = 204800
    Partition file system is NTFS
    Partition is bootable

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 31664128  Numsec = 456730624

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 250059350016 bytes
Sector size: 512 bytes

Done!
Scan finished

Rkill 2.7.0 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 03/09/2015 12:20:50 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Defender Disabled

   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001

Checking Windows Service Integrity:

 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 03/09/2015 12:25:28 PM
Execution time: 0 hours(s), 4 minute(s), and 38 seconds(s)


 



#4 Broni

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Posted 09 March 2015 - 05:40 PM

Clean so far...

 

p22002970.gif Please disable "word wrap" in Notepad because some of your logs are hard to read.

 

p22002970.gifYou have only 2GB of RAM. I'd strongly suggest adding more RAM. This may be your main issue causing slowness.

 

We'll run couple more scans to make sure your computer is clean....

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 BNDAZ

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Posted 10 March 2015 - 04:41 PM

TFC removed about 586MB

 

Adwcleaner found nothing

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.3 (03.01.2015:1)
OS: Windows 7 Home Premium x64
Ran by Barb on Tue 03/10/2015 at 11:54:04.75
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\\Start Page



~~~ Registry Keys

Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6C680BAE-655C-4E3D-8FC4-E6A520C3D928}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{6C680BAE-655C-4E3D-8FC4-E6A520C3D928}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6C680BAE-655C-4E3D-8FC4-E6A520C3D928}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{6C680BAE-655C-4E3D-8FC4-E6A520C3D928}



~~~ Files

Successfully deleted: [File] "C:\Windows\couponprinter.ocx"



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\{b49a644a-1076-4a3d-b124-daa7862f2318}"
Successfully deleted: [Empty Folder] C:\Users\Barb\appdata\local\{024602ED-C74D-41A0-9ACA-22A4AE67CA74}
Successfully deleted: [Empty Folder] C:\Users\Barb\appdata\local\{07D196AE-1ABD-43F9-A1F2-B848C47BF856}
Successfully deleted: [Empty Folder] C:\Users\Barb\appdata\local\{26361659-0296-47C0-8FB5-9D4EB1746084}
Successfully deleted: [Empty Folder] C:\Users\Barb\appdata\local\{48DCFE95-56A8-425E-9073-8726125A6847}
Successfully deleted: [Empty Folder] C:\Users\Barb\appdata\local\{4CF891B2-7A02-46B1-A3DE-94A9370548D3}
Successfully deleted: [Empty Folder] C:\Users\Barb\appdata\local\{56BBF37B-A658-49F5-9FA0-028319C41504}
Successfully deleted: [Empty Folder] C:\Users\Barb\appdata\local\{57AFECD0-216C-45F6-9D33-91913E859197}
Successfully deleted: [Empty Folder] C:\Users\Barb\appdata\local\{71DC8EB0-6F26-4257-83D5-A380449F33DC}
Successfully deleted: [Empty Folder] C:\Users\Barb\appdata\local\{818D9020-2667-4B3D-BD53-8AE86AA9BE5B}
Successfully deleted: [Empty Folder] C:\Users\Barb\appdata\local\{877E93D8-79C1-4058-AA2F-ABD5D26394A8}
Successfully deleted: [Empty Folder] C:\Users\Barb\appdata\local\{8D56A5D6-7986-487A-836A-D3F9D4A469F8}
Successfully deleted: [Empty Folder] C:\Users\Barb\appdata\local\{9904FC21-AF2E-41C2-A4ED-1C259C67C151}
Successfully deleted: [Empty Folder] C:\Users\Barb\appdata\local\{BE1A9EF8-1931-482A-9FAA-86404D15DCBC}
Successfully deleted: [Empty Folder] C:\Users\Barb\appdata\local\{D383E0C4-C0D9-424B-A25B-77D73935305C}
Successfully deleted: [Empty Folder] C:\Users\Barb\appdata\local\{DD17954E-4E29-4D45-9DBD-F29050EE1751}
Successfully deleted: [Empty Folder] C:\Users\Barb\appdata\local\{F6FE4B5F-5013-4DDE-A8A7-DE9E442176EA}
Successfully deleted: [Empty Folder] C:\Users\Barb\appdata\local\{F8B4F966-AEEE-4BCA-9F0C-BFDD016A841B}
Successfully deleted: [Empty Folder] C:\Users\Barb\appdata\local\{F93FADA2-DD43-4528-A25F-D261D37A86F4}
Successfully deleted: [Empty Folder] C:\Users\Barb\appdata\local\{FF9C7353-C5B1-4FB7-94D7-8058B20797B0}
Successfully deleted: [Empty Folder] C:\Users\Barb\appdata\local\{FFF2E715-533E-43C0-9318-EB80569F309D}



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 03/10/2015 at 12:10:11.77
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

Sophos found no threat

 

I see in the JRT scan indications form an account that is no longer present( folders) that i deleted along with what i thought were all files as well.  That user folder remains( all user accounts show a padlock).

Current user is only active user( admin) i am going to add an admin acobleep and reduce rights on this one for daily use.

why is the old folder there and why are they padlocked?


Edited by BNDAZ, 10 March 2015 - 04:42 PM.


#6 Broni

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Posted 10 March 2015 - 06:10 PM

Most likely some leftovers.

 

Update your Java version here: http://www.java.com/en/download/manual.jsp
Alternate download: http://www.filehippo.com/search?q=java

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.
Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

 

...and as a reminder...

 

p22002970.gifYou have only 2GB of RAM. I'd strongly suggest adding more RAM. This may be your main issue causing slowness.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#7 BNDAZ

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Posted 10 March 2015 - 06:18 PM

RAM issue noted and will be addressed  Thank you very much for your time and effort.



#8 Broni

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Posted 10 March 2015 - 06:19 PM

You're very welcome p22002759.gif

 

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly ((you need to redownload these tools since they were removed by DelFix))

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642


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