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Windows Update won't connect/Symntec won't update

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  • Location:New Orleans, LA
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Posted 06 March 2015 - 10:23 AM

Even though my internet is running fine, I cannot get Windows Update, even if I go directly to their site.


When I try to use the "Help" function or "Search" for a file, those features have disappeared.


I have Symantec and although it appears that it is going online to get the most recent updates, it isn't updating and Symantec is showing that my anit-virus protection is gone.


Thank you for your help. EileenNOLA

Edited by hamluis, 06 March 2015 - 10:54 AM.
Moved from XP to Am I Infected - Hamluis.

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