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My Windows 8 box won't shut down


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#1 Charlie123

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Posted 05 March 2015 - 04:14 PM

Acer laptop. When I click shut down, it restarts instead. To shut down, I have no option but to hit the power button. What should I do?



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#2 JohnC_21

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Posted 05 March 2015 - 04:39 PM

Try the following.

 

  1. Hold the Power Button for 5 seconds or until the computer completely shuts off.
  2. Press the Power Button to turn the computer on.
  3. As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off.
  4. Repeat this process 2 or 3 times until you see the Preparing Automatic Repair screen.
  5. Let the computer boot to the Automatic Repair screen.
  6. Click Advanced Options, and then select Troubleshoot

From there let it do an automatic repair. If that does not work try System Restore.






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