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Mac running slow


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#1 rgbj23

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Posted 05 March 2015 - 07:38 AM

My13-inch  mid 2010 Macbook pro is running slow, which programs should i run on it to diagnose and resolve the issue?



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#2 dante12

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Posted 05 March 2015 - 03:32 PM

Try the following steps: https://discussions.apple.com/docs/DOC-6921

 

Post the Log of EtreCheck.

 

Greetings,

-dante



#3 rgbj23

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Posted 05 March 2015 - 05:33 PM

EtreCheck version: 2.1.8 (121)

Report generated March 5, 2015 at 5:22:59 PM EST

Download EtreCheck from http://etresoft.com/etrecheck

 

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

 

Hardware Information: ℹ️

    MacBook Pro (13-inch, Mid 2010) (Technical Specifications)

    MacBook Pro - model: MacBookPro7,1

    1 2.4 GHz Intel Core 2 Duo CPU: 2-core

    4 GB RAM Upgradeable

        BANK 0/DIMM0

            2 GB DDR3 1067 MHz ok

        BANK 1/DIMM0

            2 GB DDR3 1067 MHz ok

    Bluetooth: Old - Handoff/Airdrop2 not supported

    Wireless:  en1: 802.11 a/b/g/n

    Battery Health: Normal - Cycle count 921

 

Video Information: ℹ️

    NVIDIA GeForce 320M - VRAM: 256 MB

        Color LCD 1280 x 800

 

System Software: ℹ️

    OS X 10.10.2 (14C109) - Time since boot: 21 days 0:39:49

 

Disk Information: ℹ️

    Hitachi HTS545025B9SA02 disk0 : (250.06 GB)

        EFI (disk0s1) <not mounted> : 210 MB 

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB 

        Macintosh HD (disk1) / : 248.86 GB (89.03 GB free)

            Encrypted AES-XTS Unlocked

            Core Storage: disk0s2 249.20 GB Online

 

    MATbleepADVD-R   UJ-898  

 

USB Information: ℹ️

    Apple Internal Memory Card Reader 

    Apple Inc. Built-in iSight 

    Apple Inc. BRCM2046 Hub 

        Apple Inc. Bluetooth USB Host Controller 

    Apple Computer, Inc. IR Receiver 

    Apple Inc. Apple Internal Keyboard / Trackpad 

 

Gatekeeper: ℹ️

    Mac App Store and identified developers

 

Launch Agents: ℹ️

    [loaded]    com.hp.help.tocgenerator.plist [Click for support]

    [running]    com.oracle.java.Java-Updater.plist [Click for support]

 

Launch Daemons: ℹ️

    [loaded]    com.adobe.fpsaud.plist [Click for support]

    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]

 

User Launch Agents: ℹ️

    [failed]    com.facebook.videochat.[redacted].plist [Click for support]

    [loaded]    com.google.keystone.agent.plist [Click for support]

    [running]    com.spotify.webhelper.plist [Click for support]

 

User Login Items: ℹ️

    Skype    Application Hidden (/Applications/Skype.app)

    iTunesHelper    UNKNOWN Hidden (missing value)

    HPEventHandler    UNKNOWN Hidden (missing value)

 

Internet Plug-ins: ℹ️

    Flip4Mac WMV Plugin: Version: 2.3.6.5 [Click for support]

    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

    JavaAppletPlugin: Version: Java 8 Update 25 Check version

    Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

    Default Browser: Version: 600 - SDK 10.10

    QuickTime Plugin: Version: 7.7.3

    OfficeLiveBrowserPlugin: Version: 12.3.3 [Click for support]

    Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]

    iPhotoPhotocast: Version: 7.0

 

3rd Party Preference Panes: ℹ️

    Flash Player  [Click for support]

    Flip4Mac WMV  [Click for support]

    Java  [Click for support]

 

Time Machine: ℹ️

    Time Machine not configured!

 

Top Processes by CPU: ℹ️

        11%    WindowServer

         0%    SystemUIServer

         0%    powerd

         0%    fontd

         0%    cloudd

 

Top Processes by Memory: ℹ️

    326 MB    softwareupdated

    326 MB    com.apple.WebKit.WebContent

    90 MB    loginwindow

    90 MB    Safari

    60 MB    WindowServer

 

Virtual Memory Information: ℹ️

    246 MB    Free RAM

    1.70 GB    Active RAM

    1.07 GB    Inactive RAM

    605 MB    Wired RAM

    11.13 GB    Page-ins

    1.61 GB    Page-outs

 

Diagnostics Information: ℹ️

    Feb 11, 2015, 10:14:32 PM    /Library/Logs/DiagnosticReports/Kernel_2015-02-11-221432_[redacted].panic [Click for details]



#4 dante12

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Posted 06 March 2015 - 07:08 AM

Hello,

 

The reason why you mac slow down 

 

 

 

 1.61 GB    Page-outs

 

You need more Ram and remove some Applications from start up. Page-Outs indicate that your Ram is full and need to write contents of Ram on you hard drive. This writing operations slow down the perfomance of you mac.

 

https://support.apple.com/en-us/HT201538

 

Background processes like:

 

 

Launch Agents: ℹ️

    [loaded]    com.hp.help.tocgenerator.plist   - remove from Start-Up

 

User Launch Agents: ℹ️

    [failed]    com.facebook.videochat.[redacted].plist  - not needed at startup, remove it

 

User Login Items: ℹ️

    Skype    Application Hidden (/Applications/Skype.app)  - also, skype running smooth without startup at boot.

    HPEventHandler    UNKNOWN Hidden (missing value)  - Remove it

 

 

 

Eat many of you Ram. If you need them, the only solution is to upgrade your ram. Usually you should run above applications without need to start up at boot. Usually you don't need drivers for HP-Printer. The System can configure you printer without third-party applications. Look in your settings of your HP Driver for an option to disable the app at starting during boot if you have problem printing without the drivers.

 

Please tell me if it help a little...

 

greetings,

-dante



#5 rgbj23

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Posted 06 March 2015 - 12:22 PM

Thanks Dante, I removed all of the running applications from booting at startup. However the computer stills seems to be responding a little a slow. Do you have any other recommendations other than upgrading ram? I'm still going to upgrade the ram, I kind of figured that was one of the issues, just wondering if there are any other possibilities.

#6 dante12

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Posted 06 March 2015 - 05:44 PM

Tinker Tool System is a very good maintenance Tool. This is a trial Version that you can testing for 14 days. You can undo all changes that you have with tinker tool done. Please read the documentation and self-explanatory tipps within the application.

 

Check your mac read here:  OS X Yosemite: Use Apple Diagnostics or Apple Hardware Test

 

and here Problems from insufficient RAM and free hard disk space

 

Memory Diag (available in the App-Store) is a tool that can help you free you ram space. 

 

Use the Activity Monitor to find processes that used much ram.

 

Some useful Tipps on this thread: How to eliminate slow Mac problems

 

Depends on what you doing with your mac the best way is to make an ram Upgrade.



#7 Borderline-the one

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Posted 30 April 2015 - 02:25 AM

Page ins / Page outs: This refers to the amount of information moved between RAM and the Mac's drive.

 

This number is a cumulative amount of data that OS X has moved between RAM and the Mac's drive.

 

When was it last time you restarted ?

 

I have 4Gig RAM, and so far was not slowing me.

 

So what is running doing that ?



#8 dante12

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Posted 30 April 2015 - 04:38 AM

Page ins / Page outs: This refers to the amount of information moved between RAM and the Mac's drive.

 

This number is a cumulative amount of data that OS X has moved between RAM and the Mac's drive.

 

When was it last time you restarted ?

 

 

Time since boot: 21 days 0:39:49

 

Possible may help it temporally. :)



#9 silkmoose

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Posted 10 May 2015 - 04:28 AM

My13-inch  mid 2010 Macbook pro is running slow, which programs should i run on it to diagnose and resolve the issue?

I have late 2010 model and for a while now Yosemite has been unusable to me. However, if you haven't upgraded the 4GB of RAM, I'd suggest that. I've recently pimped my model with 8GB and the samsung 840 pro ssd and I couldn't be happier.

EDIT: I'd also suggest doing a clean reinstall of the OS (back up everything to an external hard drive). Sometimes just works magic.


Edited by silkmoose, 10 May 2015 - 04:29 AM.





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