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Problem Scrolling with mouse


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2 replies to this topic

#1 sumiq8

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Posted 05 March 2015 - 06:26 AM

Hello,

 

 

Please help! This is driving me crazy.

 

Whether I am using Opera, Firefox or IE...I cannot use the mouse wheel to scroll up anywhere...not on websites...not in my graphics program and not in MS word. My livlihood depends on having this flexibility....please advise. I am so stupid when it comes to computers.

 

And it is a brand new mouse.   xo


Edited by hamluis, 05 March 2015 - 07:57 AM.
Moved from Win 8 to External Hardware - Hamluis.


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#2 Avalon60

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Posted 05 March 2015 - 06:37 AM

Is it a wireless mouse or a cable usb mouse. If it's a wireless mouse does it need a new battery, and if it still does not work try a cable usb mouse.



#3 Chris Cosgrove

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Posted 05 March 2015 - 07:46 PM

Avalon has it right - the simplest test is to try another mouse, beg, borrow or steal one.

 

Always remember that, with the exception of specialist gaming mice, mice are fairly simple components and are all built down to a price. Even brand new ones can be faulty. if a substitution shows that the fault was with this new mouse, take / send it back under warranty.

 

Chris Cosgrove






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