Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Download Problem Msn Premium


  • Please log in to reply
3 replies to this topic

#1 dtop

dtop

  • Members
  • 51 posts
  • OFFLINE
  •  
  • Location:Moon Township, PA (Near the Pittsburgh International Airport
  • Local time:12:37 AM

Posted 28 June 2006 - 01:13 PM

I resently had Verizon Fios installed in my home. I have Windows ME on my computer. I tried to download the MSN premium package offered. When I tried to download the package the installation wizard couldn't load the components. It would give a statement that "a required component could not be installed (-2) MSN support files". On the support files it would state "The authenticity of the download could not be validated". I had three different Verizon tech reps help me with no success. The last one said that it was a problem with my computer, either Internet Explorer or Windows ME. He said to reinstall the Explorer and if that didn't fix it to try to do the same with ME. Has anyone had this problem or know how I can correct it?? :thumbsup:
Have a great day,
Dtop

BC AdBot (Login to Remove)

 


#2 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,407 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:09:37 PM

Posted 29 June 2006 - 01:19 AM

Verizons' tech support isn't the best, try to see if you can get hold of one of their techs to help you, not their "support techs".

I have nothing nice to say about Verizon, with the level of ineptitude that I've experienced with them, I'm supprised that they stay in business.

Edited by dc3, 29 June 2006 - 01:22 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 dtop

dtop
  • Topic Starter

  • Members
  • 51 posts
  • OFFLINE
  •  
  • Location:Moon Township, PA (Near the Pittsburgh International Airport
  • Local time:12:37 AM

Posted 30 June 2006 - 06:40 AM

dc3,
What is the difference between a support tech and the other techs?? Are you talking about the Verizon or MSN reps?? And how would I get in contact with a regular tech rep??
Thank you for your help,
Have a great day,
Dtop

#4 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,407 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:09:37 PM

Posted 02 July 2006 - 09:44 AM

dc3,
What is the difference between a support tech and the other techs?? Are you talking about the Verizon or MSN reps?? And how would I get in contact with a regular tech rep??
Thank you for your help,


That was poor wording on my part, I should have made the distiction between customer support and tech support. The customer support are the guys that you usually get when you call your ISP for help. Some ISPs will allow you to talk to one of their technicians who have full understanding of the system and how to trouble shoot your problem.

The ISP is your Internet Service Provider, so if Verizon is who you pay to get on line, then they are your ISP.

I personally don't like MNS, if you have the proper protection you can use any browser out there without having to worry, for the most part anyway. I use Firefox as my browser, and have AVG, Spybot Search and Destroy, Ad-awre, Ccleaner, Ewido Security Suite, and Sygate. These are all freewares and can be downloaded on line.

Ad-Aware SE from http://www.lavasoft.de/
There is a tutorial on how to run this here: Ad-Aware Tutorial

Spybot Search & Destroy from http://www.safer-networking.org/index.php?page=download
There is a tutorial on how to run this here: SpyBot S&D Tutorial

SpywareBlaster from http://www.javacoolsoftware.com/spywareblaster.html
There is a tutorial on how to run this here: SpywareBlaster Tutorial

A-squared complements anti-virus software by specializing in detecting Trojans, Dialers and Spyware.
It is free for private use but registration is required. Download it from
here:http://www.majorgeeks.com/download4281.html



Ewido Security Suite complements anti-virus software by specializing in detecting
Trojans, Dialers and Spyware and lots of other stuff. It is free for private use.
Download it from here: http://www.download.com/Ewido-Security-Sui...4-10326287.html

* Sygate is a firewall, and can be downloaded here: http://www.tucows.com/preview/213160

Edited by dc3, 02 July 2006 - 09:51 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users