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Living a NIGHTMARE


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3 replies to this topic

#1 rvice51866

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Posted 04 March 2015 - 11:04 AM

Hello

 I hope someone can help me, recently I started living a nightmare version of Star Trek and my desk top is attacked by clingons. It seems no matter what browser I use Internet Explorer or Chrome I am suddenly overwhelmed with spam. Mostly sites lately claiming to be anti virus protection and I have to cold boot my desk top in order to escape this invasion sometimes 4 at a time. I am running McAfee but I wonder if that's even worth my time or money at this point.

       Does anyone have any answers to my problem.   I am running IE 11 with windows 7

 Any help would be greatly appreciated and please no high tech language as I am not that high tech.


Edited by hamluis, 04 March 2015 - 11:50 AM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 Torvald

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Posted 04 March 2015 - 02:26 PM

McAfee should be able to protect you from traditional viruses, but what you are experiencing seems to be malware or adware.

 

Your best option to start with is to download, update and run a malware scan with the free versions of both MalwareBytes Antimalware and SuperAntiSpyware.  If that does not clear up your spam popups, then post again here so you can receive advice on other, more involved cleaning methods to try.


Google is my friend. Make Google your friend too.


#3 nubee7

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Posted 11 March 2015 - 05:07 PM

On another computer, onto a thumb/flash drive, download Hitman with Kickstart (found here on bleeping computer).  Insert into the afflicted system and just follow their directions.  BleepCom offered Hitman/Kickstart initially as a remedy for ransomware but I have the Pro version installed as resident solution on all my computers. It seems to make all the other antivirus malware programs work more efficiently.  



#4 buddy215

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Posted 11 March 2015 - 08:00 PM

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).

  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.

POST THE LOG FOR  REVIEW.

 

Download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
  •  
  •  
  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message

 

  • Run the ESET Online Scanner.
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

Edited by buddy215, 11 March 2015 - 08:07 PM.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”





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