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CryptoWall 3.0


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#1 tallbuck

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Posted 03 March 2015 - 08:22 PM

Hello,

This is my first time to this forum and unfortunately not under happy circumstances.  My computer has been hit by CryptoWall 3.0 and from what I read I am unlikely to be able to recover my documents at this time.  Reading on this website it indicates that paying the ransom does work; has anyone had experience doing this?  No doubt there is some risk of failure but suspect also opening computer (or what's left of it) to danger.

Any insights?



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#2 quietman7

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Posted 03 March 2015 - 09:59 PM

:welcome: to Bleeping Computer.

A repository of all current knowledge regarding CryptoWall, CryptoWall 2.0 & CryptoWall 3.0 is provided by Grinler (aka Lawrence Abrams), in this tutorial: CryptoWall and DECRYPT_INSTRUCTION Ransomware Information Guide and FAQ

Reading that Guide will help you understand what CryptoWall (including versions 2.0 & 3.0) does and provide information for how to deal with it. Cryptowall typically deletes all Shadow Volume Copies with vssadmin.exe so that you cannot restore your files via System Restore or using a program like Shadow Explorer...but it never hurts to try. At this time there is no fix tool and Decryption of any CryptoWall Files...is impossible since there is no way to retrieve the private key that can be used to decrypt your files without paying the ransom.

There is also a lengthy ongoing discussion in this topic: CryptoWall - new variant of CryptoDefense Support & Discussion Topic.

Rather than have everyone start individual topics, it would be best (and more manageable for staff) if you posted any questions, comments or requests for assistance in that topic discussion.

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