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BSOD Win7 1, 64bit, Professional - Unused for over 1 year.


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22 replies to this topic

#1 pat71896

pat71896

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  • Location:southern CA
  • Local time:06:16 PM

Posted 03 March 2015 - 05:45 PM

This computer, laptop, HP Win7 sp 1 has not been in use for over a year.  So, the data may be very old.

 

I looked through the information on some of the other BSOD issues and downloaded MiniToolBox.

 

Then I ran,

  • last 10 event views
  • installed programs
  • users, Partitions and Memory

 

There is no way to get it on to the Net.  That is when the BSOD comes up; however,, it seems to come up at other, unidentified times as well.

 

 

MiniToolBox by Farbar  Version: 30-11-2014
Ran by ACE (administrator) on 03-03-2015 at 14:13:56
Running from "C:\Users\ACE\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================



========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)
Realtek RTL8188CE 802.11b/g/n WiFi Adapter = Wireless Network Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : ACE-HP
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : AC-81-12-DB-52-45
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek RTL8188CE 802.11b/g/n WiFi Adapter
   Physical Address. . . . . . . . . : AC-81-12-DB-52-45
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 2C-41-38-5C-16-55
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::8da1:9376:6ae7:36dc%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.7(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, March 03, 2015 2:09:27 PM
   Lease Expires . . . . . . . . . . : Tuesday, March 03, 2015 3:09:27 PM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 237781304
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-97-5A-65-2C-41-38-5C-16-55
   DNS Servers . . . . . . . . . . . : 68.105.28.11
                                       68.105.29.11
                                       68.105.28.12
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{3F15D51D-F25F-40AF-9BAA-C6630D3A43B8}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 17:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{1327EBF6-C6D8-4534-BAD4-E670CF64F6E8}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{44715218-2D17-45F5-B44E-47F2B3CB7D4F}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  68.105.28.11

DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
Ping request could not find host google.com. Please check the name and try again.
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  68.105.28.11

DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
Ping request could not find host yahoo.com. Please check the name and try again.

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 15...ac 81 12 db 52 45 ......Microsoft Virtual WiFi Miniport Adapter
 13...ac 81 12 db 52 45 ......Realtek RTL8188CE 802.11b/g/n WiFi Adapter
 11...2c 41 38 5c 16 55 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 24...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 22...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 23...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 25...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.7     10
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link       192.168.0.7    266
      192.168.0.7  255.255.255.255         On-link       192.168.0.7    266
    192.168.0.255  255.255.255.255         On-link       192.168.0.7    266
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.0.7    266
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.0.7    266
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    266 fe80::/64                On-link
 11    266 fe80::8da1:9376:6ae7:36dc/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    266 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/03/2015 02:11:06 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/03/2015 02:10:06 PM) (Source: Winferno Subscription Service) (User: )
Description: CWSSModule::check_for_updates - dwLine=170 errormessage='(null)' errorcode='800c0005'

Error: (03/02/2015 08:04:55 PM) (Source: Application Error) (User: )
Description: Faulting application name: DiskDefrag.exe, version: 4.0.0.28, time stamp: 0x5289e021
Faulting module name: MSVCR90.dll, version: 9.0.30729.6161, time stamp: 0x4dace5b9
Exception code: 0xc0000417
Fault offset: 0x0003523b
Faulting process id: 0xc2c
Faulting application start time: 0xDiskDefrag.exe0
Faulting application path: DiskDefrag.exe1
Faulting module path: DiskDefrag.exe2
Report Id: DiskDefrag.exe3

Error: (03/02/2015 07:55:58 PM) (Source: System Restore) (User: )
Description: The restore point selected was damaged or deleted during the restore (Scheduled Checkpoint).

Error: (03/02/2015 07:54:27 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/02/2015 07:53:07 PM) (Source: Winferno Subscription Service) (User: )
Description: CWSSModule::check_for_updates - dwLine=170 errormessage='(null)' errorcode='800c0005'

Error: (03/02/2015 06:51:33 PM) (Source: System Restore) (User: )
Description: The restore point selected was damaged or deleted during the restore (Windows Update).

Error: (03/02/2015 06:50:14 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/02/2015 06:49:53 PM) (Source: Winferno Subscription Service) (User: )
Description: CWSSModule::check_for_updates - dwLine=170 errormessage='(null)' errorcode='800c0005'

Error: (03/02/2015 06:29:54 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (03/03/2015 02:10:41 PM) (Source: Service Control Manager) (User: )
Description: The HP Software Framework Service service failed to start due to the following error:
%%1053

Error: (03/03/2015 02:10:41 PM) (Source: DCOM) (User: )
Description: 1053hpqwmiex{F5539356-2F02-40D4-999E-FA61F45FE12E}

Error: (03/03/2015 02:10:40 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the HP Software Framework Service service to connect.

Error: (03/03/2015 02:10:39 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.

Error: (03/03/2015 02:10:09 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
BHDrvx64
SRTSP
SydexFDD

Error: (03/03/2015 02:09:54 PM) (Source: Service Control Manager) (User: )
Description: The Norton 360 service failed to start due to the following error:
%%1053

Error: (03/03/2015 02:09:54 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Norton 360 service to connect.

Error: (03/03/2015 02:09:42 PM) (Source: BugCheck) (User: )
Description: 0x0000000a (0x0000000000000000, 0x0000000000000002, 0x0000000000000001, 0xfffff80003ae3c3f)C:\Windows\MEMORY.DMP030315-81931-01

Error: (03/03/2015 02:08:18 PM) (Source: SRTSP) (User: )
Description: Error loading virus definitions.

Error: (03/03/2015 02:09:18 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:24:09 PM on ‎3/‎2/‎2015 was unexpected.


Microsoft Office Sessions:
=========================
Error: (11/13/2013 03:54:22 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6661.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 10098 seconds with 480 seconds of active time.  This session ended with a crash.

Error: (09/26/2013 06:02:13 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6661.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 1214 seconds with 480 seconds of active time.  This session ended with a crash.

Error: (08/10/2012 08:14:12 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6661.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 498 seconds with 480 seconds of active time.  This session ended with a crash.


CodeIntegrity Errors:
===================================
  Date: 2013-11-02 12:51:20.514
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Glary Utilities 3\ProcObsrv.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-11-02 12:51:20.404
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Glary Utilities 3\ProcObsrv.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-11-02 11:49:02.252
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Glary Utilities 3\ProcObsrv.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-11-02 11:49:02.112
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Glary Utilities 3\ProcObsrv.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-11-02 11:42:41.766
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Glary Utilities 3\ProcObsrv.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-11-02 11:42:41.641
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Glary Utilities 3\ProcObsrv.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-11-02 11:42:19.969
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Glary Utilities 3\ProcObsrv.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-11-02 11:42:19.797
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Glary Utilities 3\ProcObsrv.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-10-28 12:22:38.208
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Glary Utilities 3\ProcObsrv.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-10-28 12:22:38.068
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Glary Utilities 3\ProcObsrv.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.



 Update for Microsoft Office 2007 (KB2508958) (HKLM-x32\...\{91120000-002E-0000-0000-0000000FF1CE}_ULTIMATER_{0C5823AA-7B6F-44E1-8D5B-8FD1FF0E6438}) (Version:  - Microsoft)
=========================== Installed Programs ============================
64 Bit HP CIO Components Installer (Version: 7.2.8 - Hewlett-Packard) Hidden
Adobe Digital Editions 2.0 (HKLM-x32\...\Adobe Digital Editions 2.0) (Version: 2.0 - Adobe Systems Incorporated)
Adobe Flash Player 11 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 11.9.900.170 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.05) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.05 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.5.146 - Adobe Systems, Inc.)
Alphabet Xpress (HKLM-x32\...\{DAD04DD4-0912-406A-8182-41DE8234E0D1}) (Version: 1.00.2111 - )
Amazon Kindle (HKCU\...\Amazon Kindle) (Version:  - Amazon)
AMD Steady Video Plug-In  (Version: 1.00.0000 - AMD) Hidden
AMD System Monitor (HKLM-x32\...\{6EFD0C42-4CC1-4716-A0CA-21C1A062CF34}) (Version: 1.0.9 - Advanced Micro Devices, Inc.)
AM-DeadLink 4.6 (HKLM-x32\...\aignesamdeadlink_is1) (Version: 4.6 - www.aignes.com)
Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2EF5D87E-B7BD-458F-8428-E4D0B8B4E65C}) (Version: 7.0.0.117 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Atomic Alarm Clock 6 (HKLM\...\Atomic Alarm Clock_is1) (Version:  - Drive Software Company)
AuthenTec TrueAPI (Version: 1.3.0.144 - AuthenTec, Inc.) Hidden
Big Fish: Game Manager (HKLM-x32\...\BFGC) (Version: 3.2.0.6 - )
Big Kahuna Reef 2 - Chain Reaction (HKLM-x32\...\BFG-Big Kahuna Reef 2 - Chain Reaction) (Version:  - )
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 4.03 - Piriform)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
Citrix Online Launcher (HKLM-x32\...\{F82C81F9-ADB5-42BD-AFE9-DD5DFDD215E3}) (Version: 1.0.135 - Citrix)
Click-N-Ship for Business® (HKLM-x32\...\{15C77FC3-8137-4A5E-8F81-F559045DD6B0}) (Version: 4.1.167.0 - United States Postal Service)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Ditto (HKLM\...\Ditto_is1) (Version:  - Scott Brogden)
Easy Screen Capture 2 (HKLM-x32\...\Easy Screen Capture 2_is1) (Version:  - Longfine Software)
Embird 2013 (64-bit) (HKLM\...\Embird 2013 (64-bit)) (Version: Embird 2013 Build 10.3 (64-bit) - © 1997-2013 BALARAD, s.r.o.)
ESU for Microsoft Windows 7 SP1 (HKLM-x32\...\{0C95D425-A4BE-4AB3-BD99-721DE2461CC1}) (Version: 4.1.1 - Hewlett-Packard)
ESU for Microsoft Windows 7 SP1 (HKLM-x32\...\{E96CAA2A-0244-4A2A-8403-0C3C9534778B}) (Version: 2.1.1 - Hewlett-Packard)
Evernote v. 5.0.3 (HKLM-x32\...\{32D39568-3B77-11E3-88CE-00163E98E7D0}) (Version: 5.0.3.1614 - Evernote Corp.)
Fdrawcmd.sys 1.0.1.11 (HKLM-x32\...\fdrawcmd) (Version: 1.0.1.11 - Simon Owen)
Forbidden Secrets: Alien Town (HKLM-x32\...\BFG-Forbidden Secrets - Alien Town) (Version:  - )
Free Desktop Timer 1.2 (HKLM-x32\...\Free Desktop Timer_is1) (Version:  - Drive Software Company)
Genie Timeline (HKLM-x32\...\Genie Timeline) (Version: 4.0 - Genie9)
Glary Utilities 4.0 (HKLM-x32\...\Glary Utilities 4) (Version: 4.0.0.53 - Glarysoft Ltd)
GoToAssist Corporate (HKLM-x32\...\GoToAssist) (Version: 10.4.0.896 - Citrix Online, a division of Citrix Systems, Inc.)
GoToMeeting 5.9.0.1216 (HKCU\...\GoToMeeting) (Version: 5.9.0.1216 - CitrixOnline)
Hewlett-Packard ACLM.NET v1.2.1.1 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP 3D DriveGuard (HKLM\...\{DFB497E0-CE3F-40FC-9596-FC7A48775DE4}) (Version: 4.1.16.1 - Hewlett-Packard Company)
HP Application Assistant (HKLM\...\{6032497A-4479-462B-ADB8-A0A372BB9A23}) (Version: 1.0.409.3882 - Hewlett-Packard)
HP Auto (Version: 1.0.12935.3667 - Hewlett-Packard Company) Hidden
HP Client Services (Version: 1.1.12938.3539 - Hewlett-Packard) Hidden
HP CoolSense (HKLM-x32\...\{11AF9A96-6D83-4C3B-8DCB-16EA2A358E3F}) (Version: 2.10.51 - Hewlett-Packard Company)
HP Customer Experience Enhancements (x32 Version: 6.0.1.8 - Hewlett-Packard) Hidden
HP Documentation (HKLM-x32\...\{9BCA64E3-D180-4F13-8014-5E62947150C1}) (Version: 1.1.0.0 - Hewlett-Packard)
HP DVB-T TV Tuner 8.0.64.43 (HKLM-x32\...\HP DVB-T TV Tuner) (Version: 8.0.64.43 - )
HP FWUpdateEDO2 (HKLM-x32\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Launch Box (HKLM\...\{5A847522-375C-4D05-BD3D-88C450CC047F}) (Version: 1.1.5 - Hewlett-Packard Company)
HP MovieStore (HKLM-x32\...\{9008D736-35CA-40DB-A2BE-5F32D954E5AA}) (Version: 2.1.21096.0 - Hewlett-Packard Company)
HP MovieStore (x32 Version: 2.1.096 - Hewlett-Packard) Hidden
HP Officejet 6700 Basic Device Software (HKLM\...\{A1CFA587-90D4-4DE6-B200-68CC0F92252F}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Officejet 6700 Help (HKLM-x32\...\{50DA41E2-0701-43E2-A8BB-FAA0CB64B28B}) (Version: 140.0.2.2 - Hewlett Packard)
HP Officejet 6700 Help (HKLM-x32\...\{E1AE0CB7-1333-4728-8520-CB3F88A252B4}) (Version: 140.0.2.2 - Hewlett Packard)
HP Officejet 6700 Product Improvement Study (HKLM\...\{988D55BB-08DE-43C9-8D16-3751361E2A79}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP On Screen Display (HKLM-x32\...\{ED1BD69A-07E3-418C-91F1-D856582581BF}) (Version: 1.3.5 - Hewlett-Packard Company)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.9572 - HP)
HP Power Manager (HKLM-x32\...\{D8BCE5B9-67CF-4F3F-93AE-3ACC754C72EB}) (Version: 1.4.7 - Hewlett-Packard Company)
HP Product Detection (HKLM-x32\...\{879F7C80-BCA3-4A11-BDB1-658252ECD7E0}) (Version: 11.15.0005 - HP)
HP Product Detection (HKLM-x32\...\{A436F67F-687E-4736-BD2B-537121A804CF}) (Version: 11.14.0001 - HP)
HP Quick Launch (HKLM-x32\...\{00A42832-B21A-4296-B5F4-D296D0BC4A3E}) (Version: 2.6.3 - Hewlett-Packard Company)
HP QuickWeb (HKLM-x32\...\{BB4FC2AD-DF12-4EE1-8AA7-2C0A26B5E2FB}) (Version: 3.1.1.10197 - Hewlett-Packard Company)
HP Recovery Manager (x32 Version: 2.0.0 - Hewlett-Packard) Hidden
HP Security Assistant (HKLM\...\{0576788F-2993-455F-80CD-980114095103}) (Version: 1.0.11 - Hewlett-Packard)
HP Setup (HKLM-x32\...\{F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1}) (Version: 9.0.15076.3891 - Hewlett-Packard Company)
HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.2.14901.3869 - Hewlett-Packard Company)
HP SimplePass (HKLM-x32\...\{880B5A98-B242-4B53-BD6F-41EA17495EAD}) (Version: 5.4.0.402 - Hewlett-Packard)
HP Software Framework (HKLM-x32\...\{1DFA0C99-6E2E-46F4-B242-51C7CF41DDE5}) (Version: 4.5.12.1 - Hewlett-Packard Company)
HP Update (HKLM-x32\...\{97486FBE-A3FC-4783-8D55-EA37E9D171CC}) (Version: 5.005.000.002 - Hewlett-Packard)
HPDiagnosticAlert (x32 Version: 1.00.0000 - Microsoft) Hidden
I.R.I.S. OCR (HKLM-x32\...\{CA6BCA2F-EDEB-408F-850B-31404BE16A61}) (Version: 12.3.4.0 - HP)
iCloud (HKLM\...\{EAFB2AD8-D92B-464C-8D97-B9CB94703C4A}) (Version: 3.0.2.163 - Apple Inc.)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6381.0 - IDT)
ieSpell (HKLM-x32\...\ieSpell) (Version: 2.6.4 (build 573) - Red Egg Software)
Java 7 Update 40 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217040FF}) (Version: 7.0.400 - Oracle)
Java Auto Updater (x32 Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
Java™ 7 Update 5 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86417005FF}) (Version: 7.0.50 - Oracle)
Jewel Match 2 (HKLM-x32\...\BFG-Jewel Match 2) (Version:  - )
John's Image Converter 2.1 (HKLM-x32\...\{B91CB2AE-666F-4A1A-80F0-1731F191535D}_is1) (Version: 2.1 - johnsadventures.com)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.2.173.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (Version: 2.2.173.0 - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 2 (SP2) (x32 Version:  - Microsoft) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002E-0000-0000-0000000FF1CE}_ULTIMATER_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Groove MUI (English) 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook Connector (HKLM-x32\...\{95140000-0081-0409-0000-0000000FF1CE}) (Version: 14.0.6123.5001 - Microsoft Corporation)
Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Ultimate 2007 (HKLM-x32\...\ULTIMATER) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Ultimate 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.20513.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft WSE 3.0 Runtime (x32 Version: 3.0.5305.0 - Microsoft Corp.) Hidden
Mozilla Firefox 25.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 25.0.1 (x86 en-US)) (Version: 25.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 25.0.1 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Mysteriez (HKLM-x32\...\BFG-Mysteriez) (Version:  - )
NaturalReaderFree (HKLM-x32\...\{B99690D5-0BD4-403B-98D9-D0E997239454}) (Version: 1.00.0000 - Naturalsoft)
Norton 360 (HKLM-x32\...\N360) (Version: 21.1.0.18 - Symantec Corporation)
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
opensource (x32 Version: 1.0.14960.3876 - Your Company Name) Hidden
Paint.NET v3.5.11 (HKLM\...\{72EF03F5-0507-4861-9A44-D99FD4C41418}) (Version: 3.61.0 - dotPDN LLC)
PhraseExpander 3.9.6.0 (HKLM-x32\...\PhraseExpander_is1) (Version:  - Nagarsoft)
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Puzzler World (HKLM-x32\...\BFG-Puzzler World) (Version:  - )
QuickTime (HKLM-x32\...\{B67BAFBA-4C9F-48FA-9496-933E3B255044}) (Version: 7.74.80.86 - Apple Inc.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.41.216.2011 - Realtek)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.7601.83 - Realtek Semiconductor Corp.)
REALTEK Wireless LAN Driver (HKLM-x32\...\{9D3D8C60-A55F-4123-B2B9-173F09590E16}) (Version: 1.00.11.0706 - REALTEK Semiconductor Corp.)
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
Should I Remove It (HKCU\...\Should I Remove It 1.0.4) (Version: 1.0.4 - Reason Software Company Inc.)
Should I Remove It (x32 Version: 1.0.4 - Reason Software Company Inc.) Hidden
Skype™ 6.7 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.7.102 - Skype Technologies S.A.)
Solitaire Mystery: Four Seasons (HKLM-x32\...\BFG-Solitaire Mystery - Four Seasons) (Version:  - )
SpyHunter (HKLM\...\{72AAF455-1E54-475B-B0AB-5413C78D0E63}) (Version: 4.16.5.4290 - Enigma Software Group USA, LLC)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics TouchPad Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.29.0 - Synaptics Incorporated)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-002E-0000-0000-0000000FF1CE}_ULTIMATER_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2468871) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2533523) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2600217) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2836939) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2836939v3) (Version: 3 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (HKLM-x32\...\{8E34682C-8118-31F1-BC4C-98CD9675E1C2}.KB2468871) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (HKLM-x32\...\{8E34682C-8118-31F1-BC4C-98CD9675E1C2}.KB2533523) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (HKLM-x32\...\{8E34682C-8118-31F1-BC4C-98CD9675E1C2}.KB2600217) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2836939) (HKLM-x32\...\{8E34682C-8118-31F1-BC4C-98CD9675E1C2}.KB2836939) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (HKLM-x32\...\{8E34682C-8118-31F1-BC4C-98CD9675E1C2}.KB2836939v3) (Version: 3 - Microsoft Corporation)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ULTIMATER_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office Access 2007 Help (KB963663) (HKLM-x32\...\{90120000-0015-0409-0000-0000000FF1CE}_ULTIMATER_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_ULTIMATER_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office Infopath 2007 Help (KB963662) (HKLM-x32\...\{90120000-0044-0409-0000-0000000FF1CE}_ULTIMATER_{716B81B8-B13C-41DF-8EAC-7A2F656CAB63}) (Version:  - Microsoft)
Update for Microsoft Office OneNote 2007 Help (KB963670) (HKLM-x32\...\{90120000-00A1-0409-0000-0000000FF1CE}_ULTIMATER_{2744EF05-38E1-4D5D-B333-E021EDAEA245}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2596598) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_ULTIMATER_{8F32B14E-F85E-482C-BF8C-C04E1A5ADE4F}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2596598) 32-Bit Edition (HKLM-x32\...\{91120000-002E-0000-0000-0000000FF1CE}_ULTIMATER_{8B689F89-5E1C-4DA9-B2B1-7B3843275596}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_ULTIMATER_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687310) 32-Bit Edition (HKLM-x32\...\{91120000-002E-0000-0000-0000000FF1CE}_ULTIMATER_{6C4E1D7E-EEB2-4EDE-8B39-9844D8AD9273}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_ULTIMATER_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Publisher 2007 Help (KB963667) (HKLM-x32\...\{90120000-0019-0409-0000-0000000FF1CE}_ULTIMATER_{2E40DE55-B289-4C8B-8901-5D369B16814F}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ULTIMATER_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_ULTIMATER_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
Validity WBF DDK (HKLM\...\{79174AF2-6CB1-42F5-981E-66DCA49391D0}) (Version: 4.3.205.0 - Validity Sensors, Inc.)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3555.0308 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
WizTree v1.05 (HKLM-x32\...\WizTree_is1) (Version:  - Antibody Software)
Word Slinger (HKLM-x32\...\BFG-Word Slinger) (Version:  - )
World Mosaics 6 (HKLM-x32\...\BFG-World Mosaics 6) (Version:  - )
World Mosaics 7 (HKLM-x32\...\BFG-World Mosaics 7) (Version:  - )
Zombie Solitaire (HKLM-x32\...\BFG-Zombie Solitaire) (Version:  - )

========================= Devices: ================================

Name:
Description:
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: BHDrvx64
Description: BHDrvx64
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: BHDrvx64
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.


========================= Memory info: ===================================

Percentage of memory in use: 29%
Total physical RAM: 5609.91 MB
Available physical RAM: 3965.27 MB
Total Pagefile: 11217.99 MB
Available Pagefile: 9458.34 MB
Total Virtual: 4095.88 MB
Available Virtual: 3982.38 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:673.89 GB) (Free:484.74 GB) NTFS
2 Drive d: (Recovery) (Fixed) (Total:20.59 GB) (Free:18.45 GB) NTFS
3 Drive e: (HP_TOOLS) (Fixed) (Total:3.96 GB) (Free:1.07 GB) FAT32
5 Drive g: (ABC) (Removable) (Total:0.94 GB) (Free:0.94 GB) FAT

========================= Users: ========================================

User accounts for \\ACE-HP

ACE                      Administrator            Guest                    

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================

14-11-2013 19:10:01 Windows Update
17-11-2013 18:28:56 Windows Update
17-11-2013 18:49:45 Windows Update
25-11-2013 22:40:01 Scheduled Checkpoint
09-12-2013 22:50:34 Windows Update
10-12-2013 04:19:22 Restore Operation
11-12-2013 03:10:39 Installed TopWinPrio
15-12-2013 04:34:08 Restore Operation
17-12-2013 00:41:17 Installed SpyHunter
17-12-2013 04:06:10 Removed HP Officejet 6700 Basic Device Software
17-12-2013 22:05:57 Installed RegHunter
21-12-2013 17:57:29 Removed RegHunter
28-12-2013 21:54:19 Scheduled Checkpoint
07-01-2014 00:26:58 Removed SpyHunter
13-01-2014 02:43:06 Tweaking.com - Windows Repair
03-03-2015 03:37:02 Restore Operation
03-03-2015 04:05:48 Removed iTunes

**** End of log ****
 

If I need further instructions, let me know.  I have Win 8.1 and have had HP replace the harddrive but it still is full of problems.  I wish I could get my Win 7 back.

 

Thank you for any help.  I know someone here will have just the right answer. 



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#2 Havachat

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Posted 04 March 2015 - 05:50 AM

This computer, laptop, HP Win7 sp 1 has not been in use for over a year.  So, the data may be very old.

 

 

If I need further instructions, let me know.  I have Win 8.1 and have had HP replace the harddrive but it still is full of problems.  I wish I could get my Win 7 back.

 

Thank you for any help.  I know someone here will have just the right answer. 

 

I would use the Restore to Factory condition function , check the Model and goto the HP website for the Instruction on how to do so.

Then perform all updates required , remove programs not needed , also backup any personal files prior to doing so.

 

Keep us Posted on how you go with it , or if you need more assistance , also post Model Info etc.

If i dont reply in the next few days , someone may jump in and assist you in running certain tools and uploading info to ascertain issues.

Sorry but my time is Limited at the moment , but these are 2 Options to try.


Edited by Havachat, 04 March 2015 - 06:02 AM.


#3 dc3

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Posted 04 March 2015 - 01:48 PM

Click on the Start orb, then type cmd in the Search programs and files box.

 

cmd will above the search box in the results, right click on it and choose Run as administrator.

 

When the Command Prompt opens copy and paste the commands below, then press Enter.

 

sc query service name

 

Copy and post the information in your next post. 


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#4 Aura

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Posted 04 March 2015 - 08:28 PM

Quick post here, I suggest you to uninstall the following programs:
  • Adobe Flash Player 11 Plugin - Outdated;
  • Glary Utilities 4.0 - One of it's drivers is corrupted, it could be the culprit behind your BSODs;
  • Java 7 Update 40 - Outdated;
  • Java 7 Update 5 - Outdated;
  • Norton 360 - Uninstall it for the time being, it's causing errors in your Event Viewer and also the licence might be expired;
A few programs needs to be updated, I'll list them when your issue has been solved if you wish. For now, I'll leave you in the good hands of dc3 :)

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#5 pat71896

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Posted 04 March 2015 - 11:51 PM

WOW!  Thanks for more options.  Every time I get near the restore to factory specs, the pc goes blue.

 

I will be trying these tomorrow.  I am so pleased that I am getting ideas to try. 

 

By the way, I do recall having issues with Norton because I wanted to go with Windows Defender.  Taking this pc out of hiding is challenging because I have not worked with it for more than a year. 

 

Then, as if I had any sense, I bought a Windows 8 to try to save my business (I do embroidered wedding items) but Win 8.1 was more problems.  All together, starting with Win 7 and through Win 8, I have been going crazy and as of now, been fighting computers for over 15 months.  Recently, Win 8 got a new hard drive from Hewlett-Packard, but frankly, that did not help.  My plan is to keep sending Win 8 back to HP until they give me something other than a problem machine.  In the meantime, I need something to use, therefore, Win 7 needs to be up and running.

 

I did hard wire my Win 7 to the modem instead of using the wireless.  It felt like that made sense because every time I try to use the Internet, BSOD.  Of course, BSOD comes at other times too.

 

Thanks again for the assistance.  I cannot wait to try these ideas.  You all are so thoughtful, Pat



#6 Aura

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Posted 05 March 2015 - 06:40 AM

Well the easiest thing to do would be to do a Factory Reset of course. But if you want to work on that machine directly and make it operationnal without doing a Factory Reset we'll assist you.

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#7 dc3

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Posted 05 March 2015 - 08:42 AM

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
==========
 

 
Double click on the download and choose to run the program.
 
A screen similar to the one below will open, click any key to run the program.
 
securitycheck_zpscfb86945.png
 
When the scan is finished there will be a log, copy and then paste your log in your next post.
 

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#8 pat71896

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Posted 05 March 2015 - 08:13 PM

I have not had a chance to do everything recommended steps, but wanted to say some of the things that are going on. 

 

dc3 from 3/4/ 10:48am - As I did the 'run as administrator' in the cmd but at each of these:  c:  -  c:\users  -  c:\users\ace  -  all of them said "run is not recognized as as internal or external command, operable program or batch file"    I did go through the 'start' and did write 'cmd' and it came up with my user name which is  -  c:\users\ace. 

 

Aura from 3/4/ 5:28pm - I removed all the programs suggested but Norton would not move.  I think that one has to be done through their site.  But, the good news is that I was able to get on to the Net but could not actually get into any site.  I did hard wire my pc to the modem.  (That was this morning) now I cannot get on to the laptop at all.

 

I have previously tried to get to the Restore to Factory, but when I get there, I have been getting BSODs. 

 

I don't want to go to some of the computer stores for tech support because I know that they all hire inexperienced people fresh out of tech schools.  I paid a great deal on another pc and am not anxious to do that again.

 

Still cannot get into my pc at all.  Thanks for all the effort and help.  I have found rescue disks for every machine I have ever owned but not for the HP Win 7. 



#9 Aura

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Posted 05 March 2015 - 08:25 PM

Here pat, you can use the Norton Uninstall Tool to remove your Norton product, just follow the instructions:

https://support.norton.com/sp/us/en/home/current/solutions/kb20080710133834EN_EndUserProfile_fr_fr

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#10 dc3

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Posted 06 March 2015 - 10:21 AM



dc3 from 3/4/ 10:48am - As I did the 'run as administrator' in the cmd but at each of these:  c:  -  c:\users  -  c:\users\ace  -  all of them said "run is not recognized as as internal or external command, operable program or batch file"    I did go through the 'start' and did write 'cmd' and it came up with my user name which is  -  c:\users\ace. 

There appears to be some confusion here.  Please follow the instructions below.

 

When you type cmd in the Search programs and files box you will seen an image similar to the one below.  You will see cmd in the Search box in the lower left portion of the image, and cmd in the upper left portion of the image under Programs.  Right click on cmd under Programs, a menu will open with one of the options be [b[Run as administrator[/b], click on this option.

 

cmd1_zpsvghuvtjz.png

 

This will open the Command Prompt.  This will look similar to the image below.

 

elevatedcommandpromptw7_zpseba8c499.png

 

You will see a blinking white cursor in the Command Prompt, when you click paste the command you copied (sc query service name it will appear in the Command Prompt.  Click on Enter to run the command.

 

Please post the information you see after running the command.


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#11 pat71896

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Posted 06 March 2015 - 04:59 PM

OMG - I am on the Net on my Windows 7.1.

 

Initially, I did not get that "program dialogue box."  This time, I did.  However, when I ran sc query service name  I got this error message.

 

Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation.  All rights reserved

C:\Windows\system32>sc query service name
[SC] EnumQueryServicesStatus:OpenService FAILED 1060:

The specified service does not exist as an installed service.

 

I am excited about being on the Net.  But it seems that being in Safe Mode does not give me all the features I need.  Maybe I am wrong on that.

 

Pat



#12 Aura

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Posted 06 March 2015 - 06:21 PM

The command failed because you didn't enter the name of a service but dc3 forgot to provide one I guess that's why :P

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#13 dc3

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Posted 07 March 2015 - 12:32 PM



The command failed because you didn't enter the name of a service but dc3 forgot to provide one I guess that's why :P

That command didn't fail, it produced the error message "[SC] EnumQueryServicesStatus:OpenService FAILED 1060:", that was what it was intended to produce.

​Due to classes I'm involved with I occasionally will not be able to respond as quickly as I would prefer, such is the case here.

 

The following is from a Microsoft Community topic.

Before following the instruction in this topic you should backup your registry.

 

To backup the registry please down load and install Tweaking.com Registry Backup.

 
Play the video below for operating instructions.
 

 

Use the commands below in the Command Prompt, the commands are in bold.  Copy and paste the commands in the command prompt one at a time, press Enter after each command.
 

C:\Windows\System32>sc config remoteregistry start= disabled
[SC] ChangeServiceConfig SUCCESS
If you get the 'SUCCESS' message, then do this command, to set the service back to 'Manual':
sc config remoteregistry start= demand
If you don't get SUCCESS status from the above I suspect that you are missing permissions to read/write to the registry.
Let see what Windows knows about your pagefile, in the command promt type:
regedit
in the registry editor navigate to this key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management
In  the right pane you have an entry named 'PagingFiles' with a type of 'REG_MULTI_SZ' and a value of something like '?:\pagefile.sys' .
If you have an other value let us know what it is. The above value means that Windows is managing both size and placement of the pagefile.
Now in the left pane, highlight 'Memory Management' and right click and select properties, and lets know who have which properties. Do NOT change anything.
 

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#14 Aura

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Posted 07 March 2015 - 12:59 PM

If I enter the command sc query service name it returns me the same result as the OP. If I enter sc query wuauserv (the Windows Update) service, I get returned results on the service. So I guess I have the same issue as him?

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#15 dc3

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Posted 07 March 2015 - 01:57 PM

You received the [SC] EnumQueryServicesStatus:OpenService FAILED 1060: error?

 

That information came from Microsoft Community.  There is another suggested repair there as well.


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