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Malware/Virus removal vs factory restor/new os install


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#1 copuman1

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Posted 03 March 2015 - 01:43 PM

I have been discussing with a few techs here locally and doing some research online.  What I have come across is that to do virus/malware removal can take up alot of time.  If a customer brought you a heavily infected pc what route would you take and please explain why so I might have some light shed on the subject.

 

Thanks,

CSimpson



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#2 copuman1

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Posted 03 March 2015 - 01:45 PM

sorry posted this twice.  can an admin delete this one or can I do it?



#3 Aura

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Posted 03 March 2015 - 02:01 PM

Hi copuman :)

Alex created a thread asking the same, exact question around a week ago.

http://www.bleepingcomputer.com/forums/t/568095/infections-when-to-throw-in-the-towel/

Quietman's answer pretty much cover it all so I suggest you to read it as it contains all the information you're looking for. To sum it up, some malware are worth taking the time to remove, while somt don't. It's all situational.

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#4 quietman7

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Posted 03 March 2015 - 02:13 PM

sorry posted this twice.  can an admin delete this one or can I do it?

No problem. I have taken care of that.
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