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Window Search service crashes windows


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18 replies to this topic

#1 eantz

eantz

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Posted 02 March 2015 - 11:02 PM

Hi,

 

I'm new here.. :grinner:

 

I have a problem that persist for a month.

My windows crashes in random situation. Actually, it's not completely crash, but my harddisk indicator is on all the time (not just blinking).

So, when the indicator is on, then I can't do anything. I can move my mouse, but cannot click on anything.

Sometimes, it will be back to normal after waiting for some minutes, but most of time it will not be back to normal

 

Some troubleshoot I did:

- virus check

- chkdsk  /f /v

- netsh winsock reset

 

Recently, that syndrome appeared shortly after I log in.

I did clean boot and I found that if I stop the Window Search service, my Windows will not crash again.

 

I'm not sure if this is the right step to disable Window Service since it is a Microsoft service.

But I can't do anything else.

 

Any help?

 

Oh, btw..

I have Hardisk Sentinel installed, and it said that Performance : 100%, health : 92%.

And seems my harddisk have 12 weak sectors.

 

 

Sorry for my bad english.



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#2 Aura

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Posted 02 March 2015 - 11:34 PM

Hi eantz :)

Let's take a look at this together shall we?

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the executable file to your Desktop;
  • Execute MiniToolBox and check the following options:
    • List Installed Programs;
    • List Last 10 Event Viewer Errors;
    • List Users, Partitions and Memory size;
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

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Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#3 eantz

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Posted 03 March 2015 - 09:07 AM

here is the log :

MiniToolBox by Farbar Version: 30-11-2014
Ran by destiya (administrator) on 03-03-2015 at 21:01:50
Running from "D:\downloads\Programs"
Microsoft Windows 7 Ultimate Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/03/2015 08:56:07 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/03/2015 00:18:58 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/03/2015 00:13:34 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/03/2015 00:05:45 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/02/2015 11:57:49 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/02/2015 11:54:51 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/02/2015 10:14:07 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/02/2015 09:51:25 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/02/2015 09:34:19 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/02/2015 09:13:52 PM) (Source: Application Error) (User: )
Description: Windows cannot access the file C:\Program Files (x86)\Google\Chrome\Application\40.0.2214.115\icudtl.dat for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program Google Chrome because of this error.

Program: Google Chrome
File: C:\Program Files (x86)\Google\Chrome\Application\40.0.2214.115\icudtl.dat

The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.

Additional Data
Error value: C00000B5
Disk type: 3


System errors:
=============
Error: (03/03/2015 08:54:36 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 113.70.0.0

Update Source: %NT AUTHORITY51

Update Stage: 4.6.0305.00

Source Path: 4.6.0305.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\NETWORK SERVICE

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (03/03/2015 08:54:36 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.193.1289.0

Update Source: %NT AUTHORITY51

Update Stage: 4.6.0305.00

Source Path: 4.6.0305.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\NETWORK SERVICE

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (03/03/2015 08:54:36 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.193.1289.0

Update Source: %NT AUTHORITY51

Update Stage: 4.6.0305.00

Source Path: 4.6.0305.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\NETWORK SERVICE

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (03/03/2015 08:54:36 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.193.1289.0

Update Source: %NT AUTHORITY59

Update Stage: 4.6.0305.00

Source Path: 4.6.0305.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (03/03/2015 00:17:27 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 113.70.0.0

Update Source: %NT AUTHORITY51

Update Stage: 4.6.0305.00

Source Path: 4.6.0305.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\NETWORK SERVICE

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (03/03/2015 00:17:27 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.193.1289.0

Update Source: %NT AUTHORITY51

Update Stage: 4.6.0305.00

Source Path: 4.6.0305.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\NETWORK SERVICE

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (03/03/2015 00:17:27 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.193.1289.0

Update Source: %NT AUTHORITY51

Update Stage: 4.6.0305.00

Source Path: 4.6.0305.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\NETWORK SERVICE

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (03/03/2015 00:17:27 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.193.1289.0

Update Source: %NT AUTHORITY59

Update Stage: 4.6.0305.00

Source Path: 4.6.0305.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (03/03/2015 00:11:56 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 113.70.0.0

Update Source: %NT AUTHORITY51

Update Stage: 4.6.0305.00

Source Path: 4.6.0305.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\NETWORK SERVICE

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (03/03/2015 00:11:56 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.193.1289.0

Update Source: %NT AUTHORITY51

Update Stage: 4.6.0305.00

Source Path: 4.6.0305.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\NETWORK SERVICE

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608


Microsoft Office Sessions:
=========================
Error: (03/03/2015 08:56:07 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/03/2015 00:18:58 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/03/2015 00:13:34 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/03/2015 00:05:45 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/02/2015 11:57:49 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/02/2015 11:54:51 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/02/2015 10:14:07 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/02/2015 09:51:25 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/02/2015 09:34:19 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/02/2015 09:13:52 PM) (Source: Application Error)(User: )
Description: C:\Program Files (x86)\Google\Chrome\Application\40.0.2214.115\icudtl.datGoogle ChromeC00000B53



=========================== Installed Programs ============================
7-Zip 9.38 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0938-000001000000}) (Version: 9.38.00.0 - Igor Pavlov)
Adobe Reader XI (11.0.03) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.03 - Adobe Systems Incorporated)
Alcor Micro USB Card Reader (HKLM-x32\...\InstallShield_{6030FCD7-8F1A-427D-AF05-8DD1A2EA2ABA}) (Version: 1.5.17.05094 - Alcor Micro Corp.)
Alcor Micro USB Card Reader (x32 Version: 1.5.17.05094 - Alcor Micro Corp.) Hidden
Atheros Client Installation Program (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 7.0 - Atheros)
Bluetooth Win7 Suite (64) (HKLM\...\{230D1595-57DA-4933-8C4E-375797EBB7E1}) (Version: 6.04.002 - Atheros Communications)
Canon iP2700 series Printer Driver (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_iP2700_series) (Version: - Canon Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.02 - Piriform)
Composer - Php Dependency Manager (HKLM-x32\...\{7315AF68-E777-496A-A6A2-4763A98ED35A}_is1) (Version: - getcomposer.org)
COWON Media Center - jetAudio Plus VX (HKLM-x32\...\{DF8195AF-8E6F-4487-A0EE-196F7E3F4B8A}) (Version: 8.0.9 - COWON)
esia max-d MC400 (HKLM\...\esia max-d MC400_is1) (Version: - )
f.lux (HKCU\...\Flux) (Version: - )
Firefox Developer Edition 38.0a2 (x86 en-US) (HKLM-x32\...\Firefox Developer Edition 38.0a2 (x86 en-US)) (Version: 38.0a2 - Mozilla)
Git version 1.9.5-preview20141217 (HKLM-x32\...\Git_is1) (Version: 1.9.5-preview20141217 - The Git Development Community)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 40.0.2214.115 - Google Inc.)
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
Hard Disk Sentinel PRO (HKLM-x32\...\Hard Disk Sentinel_is1) (Version: - HDS)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2189 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 9.5.6.1001 - Intel Corporation)
Internet Download Manager (HKLM-x32\...\Internet Download Manager) (Version: - Tonec Inc.)
Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)
Java Auto Updater (x32 Version: 2.1.67.1 - Oracle, Inc.) Hidden
K-Lite Mega Codec Pack 10.2.0 (HKLM-x32\...\KLiteCodecPack_is1) (Version: 10.2.0 - )
LibreOffice 4.2.5.2 (HKLM-x32\...\{93AD8CBD-C32E-4318-90BB-A294BE2D712C}) (Version: 4.2.5.2 - The Document Foundation)
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Mozilla Firefox 35.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 35.0.1 (x86 en-US)) (Version: 35.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 35.0.1 - Mozilla)
Node.js (HKLM\...\{862C0963-2F76-4BAA-B219-360DD390C85F}) (Version: 0.12.0 - Joyent, Inc. and other Node contributors)
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.7.4 - Notepad++ Team)
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9 - Google, Inc.)
Quick net (HKLM-x32\...\STC_Mobile Imola Quick net_is1) (Version: - STC_Mobile)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6171 - Realtek Semiconductor Corp.)
Skype™ 7.1 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.1.105 - Skype Technologies S.A.)
Sublime Text Build 3065 (HKLM\...\Sublime Text 3_is1) (Version: - Sublime HQ Pty Ltd)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 14.0.6.0 - Synaptics Incorporated)
WampServer 2.5 (HKLM-x32\...\WampServer 2_is1) (Version: - Hervé Leclerc (HeL))
WinSCP 5.5.6 (HKLM-x32\...\winscp3_is1) (Version: 5.5.6 - Martin Prikryl)

========================= Memory info: ===================================

Percentage of memory in use: 53%
Total physical RAM: 3764.5 MB
Available physical RAM: 1755.79 MB
Total Pagefile: 7527.21 MB
Available Pagefile: 5377.43 MB
Total Virtual: 4095.88 MB
Available Virtual: 3981.68 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:117.09 GB) (Free:100.25 GB) NTFS
2 Drive d: () (Fixed) (Total:153.36 GB) (Free:97.21 GB) NTFS
3 Drive e: () (Fixed) (Total:195.22 GB) (Free:33.91 GB) NTFS

========================= Users: ========================================

User accounts for \\DESTIYA-PC

Administrator destiya Guest


**** End of log ****

Edited by Queen-Evie, 03 March 2015 - 11:28 PM.
removed code tags


#4 dc3

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Posted 03 March 2015 - 09:52 AM

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
==========
 

Please run System File Checker
 
The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.
 
Click on the Start orb and then type cmd in the Search programs and files box.
 
In the pane above the search box Programs will appear with cmd below it, right click on cmd and choose Run as administrator.
 
If you are prompted for an administrator password or for a confirmation, enter the password, or click Allow.
 
This will open the Elevated Command Prompt, it will look similar to the image below.
 
elevatedcommandpromptw7_zpseba8c499.png
 
Type in sfc /scannow and then press Enter to start the scan.  Please notice the space between sfc and the /scannow.
 
If the scan finds no integrity  problems the scan will stop.  Type in exit, then press Enter to stop the scan.
 
When the scan is finished please post the log of this scan.
 
To find sfc /scannow log, type cmd in the Search programs and files box. 
 
cmd will appear above the search box under Apps., right click on it and choose Run as administrator, this will open the Elevated Command Prompt.  This will look simlar to the image above.
 
Copy and paste the following in the Elevated Command Prompt, then press Enter.  
 
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt
 
This will place a new icon on the desktop titled sfcdetails.  Double click on this icon to open the log, copy it and paste it in your topic. 

Edited by dc3, 03 March 2015 - 09:57 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 eantz

eantz
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Posted 03 March 2015 - 11:08 AM

Speecy snapshot :

http://speccy.piriform.com/results/o0qxV55OOvZKs6s5qwA0ezE

 

And one thing that I forgot to mention : I have done clean windows install 2 weeks ago but the problem still occurs.

 

Before I did clean install, I've run sfc /scannow and found nothing.

 

But here is the sfc log I run recently :

2015-03-03 22:42:54, Info                  CSI    00000009 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:42:54, Info                  CSI    0000000a [SR] Beginning Verify and Repair transaction
2015-03-03 22:42:58, Info                  CSI    0000000c [SR] Verify complete
2015-03-03 22:42:58, Info                  CSI    0000000d [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:42:58, Info                  CSI    0000000e [SR] Beginning Verify and Repair transaction
2015-03-03 22:43:01, Info                  CSI    00000010 [SR] Verify complete
2015-03-03 22:43:01, Info                  CSI    00000011 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:43:01, Info                  CSI    00000012 [SR] Beginning Verify and Repair transaction
2015-03-03 22:43:04, Info                  CSI    00000014 [SR] Verify complete
2015-03-03 22:43:04, Info                  CSI    00000015 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:43:04, Info                  CSI    00000016 [SR] Beginning Verify and Repair transaction
2015-03-03 22:43:07, Info                  CSI    00000018 [SR] Verify complete
2015-03-03 22:43:07, Info                  CSI    00000019 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:43:07, Info                  CSI    0000001a [SR] Beginning Verify and Repair transaction
2015-03-03 22:43:08, Info                  CSI    0000001c [SR] Verify complete
2015-03-03 22:43:08, Info                  CSI    0000001d [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:43:08, Info                  CSI    0000001e [SR] Beginning Verify and Repair transaction
2015-03-03 22:43:12, Info                  CSI    00000020 [SR] Verify complete
2015-03-03 22:43:12, Info                  CSI    00000021 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:43:12, Info                  CSI    00000022 [SR] Beginning Verify and Repair transaction
2015-03-03 22:43:17, Info                  CSI    00000027 [SR] Verify complete
2015-03-03 22:43:17, Info                  CSI    00000028 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:43:17, Info                  CSI    00000029 [SR] Beginning Verify and Repair transaction
2015-03-03 22:43:21, Info                  CSI    0000002b [SR] Verify complete
2015-03-03 22:43:21, Info                  CSI    0000002c [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:43:21, Info                  CSI    0000002d [SR] Beginning Verify and Repair transaction
2015-03-03 22:43:24, Info                  CSI    00000031 [SR] Verify complete
2015-03-03 22:43:25, Info                  CSI    00000032 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:43:25, Info                  CSI    00000033 [SR] Beginning Verify and Repair transaction
2015-03-03 22:43:28, Info                  CSI    00000035 [SR] Verify complete
2015-03-03 22:43:29, Info                  CSI    00000036 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:43:29, Info                  CSI    00000037 [SR] Beginning Verify and Repair transaction
2015-03-03 22:43:36, Info                  CSI    00000059 [SR] Verify complete
2015-03-03 22:43:36, Info                  CSI    0000005a [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:43:36, Info                  CSI    0000005b [SR] Beginning Verify and Repair transaction
2015-03-03 22:43:40, Info                  CSI    00000060 [SR] Verify complete
2015-03-03 22:43:40, Info                  CSI    00000061 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:43:40, Info                  CSI    00000062 [SR] Beginning Verify and Repair transaction
2015-03-03 22:43:44, Info                  CSI    00000064 [SR] Verify complete
2015-03-03 22:43:44, Info                  CSI    00000065 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:43:44, Info                  CSI    00000066 [SR] Beginning Verify and Repair transaction
2015-03-03 22:43:48, Info                  CSI    00000068 [SR] Verify complete
2015-03-03 22:43:48, Info                  CSI    00000069 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:43:48, Info                  CSI    0000006a [SR] Beginning Verify and Repair transaction
2015-03-03 22:43:52, Info                  CSI    0000006c [SR] Verify complete
2015-03-03 22:43:52, Info                  CSI    0000006d [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:43:52, Info                  CSI    0000006e [SR] Beginning Verify and Repair transaction
2015-03-03 22:43:56, Info                  CSI    00000070 [SR] Verify complete
2015-03-03 22:43:56, Info                  CSI    00000071 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:43:56, Info                  CSI    00000072 [SR] Beginning Verify and Repair transaction
2015-03-03 22:44:03, Info                  CSI    00000076 [SR] Verify complete
2015-03-03 22:44:03, Info                  CSI    00000077 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:44:03, Info                  CSI    00000078 [SR] Beginning Verify and Repair transaction
2015-03-03 22:44:10, Info                  CSI    00000099 [SR] Verify complete
2015-03-03 22:44:10, Info                  CSI    0000009a [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:44:10, Info                  CSI    0000009b [SR] Beginning Verify and Repair transaction
2015-03-03 22:44:18, Info                  CSI    0000009d [SR] Verify complete
2015-03-03 22:44:18, Info                  CSI    0000009e [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:44:18, Info                  CSI    0000009f [SR] Beginning Verify and Repair transaction
2015-03-03 22:44:30, Info                  CSI    000000a1 [SR] Verify complete
2015-03-03 22:44:31, Info                  CSI    000000a2 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:44:31, Info                  CSI    000000a3 [SR] Beginning Verify and Repair transaction
2015-03-03 22:44:34, Info                  CSI    000000a7 [SR] Verify complete
2015-03-03 22:44:34, Info                  CSI    000000a8 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:44:34, Info                  CSI    000000a9 [SR] Beginning Verify and Repair transaction
2015-03-03 22:44:36, Info                  CSI    000000ab [SR] Verify complete
2015-03-03 22:44:36, Info                  CSI    000000ac [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:44:36, Info                  CSI    000000ad [SR] Beginning Verify and Repair transaction
2015-03-03 22:44:37, Info                  CSI    000000af [SR] Verify complete
2015-03-03 22:44:37, Info                  CSI    000000b0 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:44:37, Info                  CSI    000000b1 [SR] Beginning Verify and Repair transaction
2015-03-03 22:44:41, Info                  CSI    000000b3 [SR] Verify complete
2015-03-03 22:44:41, Info                  CSI    000000b4 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:44:41, Info                  CSI    000000b5 [SR] Beginning Verify and Repair transaction
2015-03-03 22:44:48, Info                  CSI    000000c8 [SR] Verify complete
2015-03-03 22:44:48, Info                  CSI    000000c9 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:44:48, Info                  CSI    000000ca [SR] Beginning Verify and Repair transaction
2015-03-03 22:44:49, Info                  CSI    000000cc [SR] Verify complete
2015-03-03 22:44:49, Info                  CSI    000000cd [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:44:49, Info                  CSI    000000ce [SR] Beginning Verify and Repair transaction
2015-03-03 22:44:53, Info                  CSI    000000d0 [SR] Verify complete
2015-03-03 22:44:53, Info                  CSI    000000d1 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:44:53, Info                  CSI    000000d2 [SR] Beginning Verify and Repair transaction
2015-03-03 22:44:55, Info                  CSI    000000d4 [SR] Verify complete
2015-03-03 22:44:55, Info                  CSI    000000d5 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:44:55, Info                  CSI    000000d6 [SR] Beginning Verify and Repair transaction
2015-03-03 22:45:00, Info                  CSI    000000d9 [SR] Verify complete
2015-03-03 22:45:00, Info                  CSI    000000da [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:45:00, Info                  CSI    000000db [SR] Beginning Verify and Repair transaction
2015-03-03 22:45:06, Info                  CSI    000000dd [SR] Verify complete
2015-03-03 22:45:06, Info                  CSI    000000de [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:45:06, Info                  CSI    000000df [SR] Beginning Verify and Repair transaction
2015-03-03 22:45:08, Info                  CSI    000000e1 [SR] Verify complete
2015-03-03 22:45:08, Info                  CSI    000000e2 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:45:08, Info                  CSI    000000e3 [SR] Beginning Verify and Repair transaction
2015-03-03 22:45:10, Info                  CSI    000000e5 [SR] Verify complete
2015-03-03 22:45:10, Info                  CSI    000000e6 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:45:10, Info                  CSI    000000e7 [SR] Beginning Verify and Repair transaction
2015-03-03 22:45:16, Info                  CSI    000000e9 [SR] Verify complete
2015-03-03 22:45:16, Info                  CSI    000000ea [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:45:16, Info                  CSI    000000eb [SR] Beginning Verify and Repair transaction
2015-03-03 22:45:21, Info                  CSI    000000ed [SR] Verify complete
2015-03-03 22:45:21, Info                  CSI    000000ee [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:45:21, Info                  CSI    000000ef [SR] Beginning Verify and Repair transaction
2015-03-03 22:45:28, Info                  CSI    000000f1 [SR] Verify complete
2015-03-03 22:45:28, Info                  CSI    000000f2 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:45:28, Info                  CSI    000000f3 [SR] Beginning Verify and Repair transaction
2015-03-03 22:45:36, Info                  CSI    0000010b [SR] Verify complete
2015-03-03 22:45:36, Info                  CSI    0000010c [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:45:36, Info                  CSI    0000010d [SR] Beginning Verify and Repair transaction
2015-03-03 22:45:42, Info                  CSI    0000010f [SR] Verify complete
2015-03-03 22:45:42, Info                  CSI    00000110 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:45:42, Info                  CSI    00000111 [SR] Beginning Verify and Repair transaction
2015-03-03 22:45:58, Info                  CSI    00000113 [SR] Verify complete
2015-03-03 22:45:58, Info                  CSI    00000114 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:45:58, Info                  CSI    00000115 [SR] Beginning Verify and Repair transaction
2015-03-03 22:46:07, Info                  CSI    00000118 [SR] Verify complete
2015-03-03 22:46:07, Info                  CSI    00000119 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:46:07, Info                  CSI    0000011a [SR] Beginning Verify and Repair transaction
2015-03-03 22:46:15, Info                  CSI    0000011c [SR] Verify complete
2015-03-03 22:46:15, Info                  CSI    0000011d [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:46:15, Info                  CSI    0000011e [SR] Beginning Verify and Repair transaction
2015-03-03 22:46:22, Info                  CSI    00000120 [SR] Verify complete
2015-03-03 22:46:22, Info                  CSI    00000121 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:46:22, Info                  CSI    00000122 [SR] Beginning Verify and Repair transaction
2015-03-03 22:46:27, Info                  CSI    00000124 [SR] Verify complete
2015-03-03 22:46:27, Info                  CSI    00000125 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:46:27, Info                  CSI    00000126 [SR] Beginning Verify and Repair transaction
2015-03-03 22:46:32, Info                  CSI    00000128 [SR] Verify complete
2015-03-03 22:46:32, Info                  CSI    00000129 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:46:32, Info                  CSI    0000012a [SR] Beginning Verify and Repair transaction
2015-03-03 22:46:36, Info                  CSI    0000012e [SR] Verify complete
2015-03-03 22:46:36, Info                  CSI    0000012f [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:46:36, Info                  CSI    00000130 [SR] Beginning Verify and Repair transaction
2015-03-03 22:46:42, Info                  CSI    00000132 [SR] Verify complete
2015-03-03 22:46:42, Info                  CSI    00000133 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:46:42, Info                  CSI    00000134 [SR] Beginning Verify and Repair transaction
2015-03-03 22:46:57, Info                  CSI    00000136 [SR] Verify complete
2015-03-03 22:46:57, Info                  CSI    00000137 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:46:57, Info                  CSI    00000138 [SR] Beginning Verify and Repair transaction
2015-03-03 22:47:08, Info                  CSI    0000013b [SR] Verify complete
2015-03-03 22:47:08, Info                  CSI    0000013c [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:47:08, Info                  CSI    0000013d [SR] Beginning Verify and Repair transaction
2015-03-03 22:47:13, Info                  CSI    00000140 [SR] Verify complete
2015-03-03 22:47:13, Info                  CSI    00000141 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:47:13, Info                  CSI    00000142 [SR] Beginning Verify and Repair transaction
2015-03-03 22:47:22, Info                  CSI    00000144 [SR] Verify complete
2015-03-03 22:47:22, Info                  CSI    00000145 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:47:22, Info                  CSI    00000146 [SR] Beginning Verify and Repair transaction
2015-03-03 22:47:30, Info                  CSI    00000149 [SR] Verify complete
2015-03-03 22:47:30, Info                  CSI    0000014a [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:47:30, Info                  CSI    0000014b [SR] Beginning Verify and Repair transaction
2015-03-03 22:47:35, Info                  CSI    0000014d [SR] Verify complete
2015-03-03 22:47:35, Info                  CSI    0000014e [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:47:35, Info                  CSI    0000014f [SR] Beginning Verify and Repair transaction
2015-03-03 22:47:39, Info                  CSI    00000151 [SR] Verify complete
2015-03-03 22:47:39, Info                  CSI    00000152 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:47:39, Info                  CSI    00000153 [SR] Beginning Verify and Repair transaction
2015-03-03 22:47:45, Info                  CSI    00000155 [SR] Verify complete
2015-03-03 22:47:45, Info                  CSI    00000156 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:47:45, Info                  CSI    00000157 [SR] Beginning Verify and Repair transaction
2015-03-03 22:47:51, Info                  CSI    0000015a [SR] Verify complete
2015-03-03 22:47:51, Info                  CSI    0000015b [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:47:51, Info                  CSI    0000015c [SR] Beginning Verify and Repair transaction
2015-03-03 22:47:56, Info                  CSI    0000015e [SR] Verify complete
2015-03-03 22:47:56, Info                  CSI    0000015f [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:47:56, Info                  CSI    00000160 [SR] Beginning Verify and Repair transaction
2015-03-03 22:48:02, Info                  CSI    00000163 [SR] Verify complete
2015-03-03 22:48:02, Info                  CSI    00000164 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:48:02, Info                  CSI    00000165 [SR] Beginning Verify and Repair transaction
2015-03-03 22:48:09, Info                  CSI    00000167 [SR] Verify complete
2015-03-03 22:48:09, Info                  CSI    00000168 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:48:09, Info                  CSI    00000169 [SR] Beginning Verify and Repair transaction
2015-03-03 22:48:14, Info                  CSI    0000016d [SR] Verify complete
2015-03-03 22:48:14, Info                  CSI    0000016e [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:48:14, Info                  CSI    0000016f [SR] Beginning Verify and Repair transaction
2015-03-03 22:48:19, Info                  CSI    00000171 [SR] Verify complete
2015-03-03 22:48:19, Info                  CSI    00000172 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:48:19, Info                  CSI    00000173 [SR] Beginning Verify and Repair transaction
2015-03-03 22:48:27, Info                  CSI    00000176 [SR] Verify complete
2015-03-03 22:48:27, Info                  CSI    00000177 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:48:27, Info                  CSI    00000178 [SR] Beginning Verify and Repair transaction
2015-03-03 22:48:32, Info                  CSI    0000017a [SR] Verify complete
2015-03-03 22:48:33, Info                  CSI    0000017b [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:48:33, Info                  CSI    0000017c [SR] Beginning Verify and Repair transaction
2015-03-03 22:48:35, Info                  CSI    0000017e [SR] Verify complete
2015-03-03 22:48:35, Info                  CSI    0000017f [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:48:35, Info                  CSI    00000180 [SR] Beginning Verify and Repair transaction
2015-03-03 22:48:38, Info                  CSI    00000182 [SR] Verify complete
2015-03-03 22:48:39, Info                  CSI    00000183 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:48:39, Info                  CSI    00000184 [SR] Beginning Verify and Repair transaction
2015-03-03 22:48:43, Info                  CSI    00000186 [SR] Verify complete
2015-03-03 22:48:43, Info                  CSI    00000187 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:48:43, Info                  CSI    00000188 [SR] Beginning Verify and Repair transaction
2015-03-03 22:48:47, Info                  CSI    0000018a [SR] Verify complete
2015-03-03 22:48:47, Info                  CSI    0000018b [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:48:47, Info                  CSI    0000018c [SR] Beginning Verify and Repair transaction
2015-03-03 22:48:51, Info                  CSI    0000018e [SR] Verify complete
2015-03-03 22:48:51, Info                  CSI    0000018f [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:48:51, Info                  CSI    00000190 [SR] Beginning Verify and Repair transaction
2015-03-03 22:48:54, Info                  CSI    00000192 [SR] Verify complete
2015-03-03 22:48:54, Info                  CSI    00000193 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:48:54, Info                  CSI    00000194 [SR] Beginning Verify and Repair transaction
2015-03-03 22:49:02, Info                  CSI    00000196 [SR] Verify complete
2015-03-03 22:49:02, Info                  CSI    00000197 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:49:02, Info                  CSI    00000198 [SR] Beginning Verify and Repair transaction
2015-03-03 22:49:19, Info                  CSI    0000019a [SR] Verify complete
2015-03-03 22:49:19, Info                  CSI    0000019b [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:49:19, Info                  CSI    0000019c [SR] Beginning Verify and Repair transaction
2015-03-03 22:49:22, Info                  CSI    0000019e [SR] Verify complete
2015-03-03 22:49:23, Info                  CSI    0000019f [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:49:23, Info                  CSI    000001a0 [SR] Beginning Verify and Repair transaction
2015-03-03 22:49:27, Info                  CSI    000001a2 [SR] Verify complete
2015-03-03 22:49:27, Info                  CSI    000001a3 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:49:27, Info                  CSI    000001a4 [SR] Beginning Verify and Repair transaction
2015-03-03 22:49:29, Info                  CSI    000001a6 [SR] Verify complete
2015-03-03 22:49:29, Info                  CSI    000001a7 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:49:29, Info                  CSI    000001a8 [SR] Beginning Verify and Repair transaction
2015-03-03 22:49:32, Info                  CSI    000001aa [SR] Verify complete
2015-03-03 22:49:32, Info                  CSI    000001ab [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:49:32, Info                  CSI    000001ac [SR] Beginning Verify and Repair transaction
2015-03-03 22:49:34, Info                  CSI    000001ae [SR] Verify complete
2015-03-03 22:49:34, Info                  CSI    000001af [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:49:34, Info                  CSI    000001b0 [SR] Beginning Verify and Repair transaction
2015-03-03 22:49:40, Info                  CSI    000001b8 [SR] Verify complete
2015-03-03 22:49:40, Info                  CSI    000001b9 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:49:40, Info                  CSI    000001ba [SR] Beginning Verify and Repair transaction
2015-03-03 22:49:44, Info                  CSI    000001bc [SR] Verify complete
2015-03-03 22:49:44, Info                  CSI    000001bd [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:49:44, Info                  CSI    000001be [SR] Beginning Verify and Repair transaction
2015-03-03 22:49:46, Info                  CSI    000001c0 [SR] Verify complete
2015-03-03 22:49:46, Info                  CSI    000001c1 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:49:46, Info                  CSI    000001c2 [SR] Beginning Verify and Repair transaction
2015-03-03 22:49:49, Info                  CSI    000001c4 [SR] Verify complete
2015-03-03 22:49:49, Info                  CSI    000001c5 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:49:49, Info                  CSI    000001c6 [SR] Beginning Verify and Repair transaction
2015-03-03 22:49:52, Info                  CSI    000001c8 [SR] Verify complete
2015-03-03 22:49:52, Info                  CSI    000001c9 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:49:52, Info                  CSI    000001ca [SR] Beginning Verify and Repair transaction
2015-03-03 22:49:58, Info                  CSI    000001cd [SR] Verify complete
2015-03-03 22:49:58, Info                  CSI    000001ce [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:49:58, Info                  CSI    000001cf [SR] Beginning Verify and Repair transaction
2015-03-03 22:50:04, Info                  CSI    000001d1 [SR] Verify complete
2015-03-03 22:50:04, Info                  CSI    000001d2 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:50:04, Info                  CSI    000001d3 [SR] Beginning Verify and Repair transaction
2015-03-03 22:50:05, Info                  CSI    000001d5 [SR] Verify complete
2015-03-03 22:50:05, Info                  CSI    000001d6 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:50:05, Info                  CSI    000001d7 [SR] Beginning Verify and Repair transaction
2015-03-03 22:50:09, Info                  CSI    000001d9 [SR] Verify complete
2015-03-03 22:50:10, Info                  CSI    000001da [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:50:10, Info                  CSI    000001db [SR] Beginning Verify and Repair transaction
2015-03-03 22:50:19, Info                  CSI    000001e0 [SR] Verify complete
2015-03-03 22:50:19, Info                  CSI    000001e1 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:50:19, Info                  CSI    000001e2 [SR] Beginning Verify and Repair transaction
2015-03-03 22:50:26, Info                  CSI    000001e7 [SR] Verify complete
2015-03-03 22:50:26, Info                  CSI    000001e8 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:50:26, Info                  CSI    000001e9 [SR] Beginning Verify and Repair transaction
2015-03-03 22:50:32, Info                  CSI    000001ec [SR] Verify complete
2015-03-03 22:50:33, Info                  CSI    000001ed [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:50:33, Info                  CSI    000001ee [SR] Beginning Verify and Repair transaction
2015-03-03 22:50:38, Info                  CSI    000001f9 [SR] Verify complete
2015-03-03 22:50:38, Info                  CSI    000001fa [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:50:38, Info                  CSI    000001fb [SR] Beginning Verify and Repair transaction
2015-03-03 22:50:44, Info                  CSI    00000201 [SR] Verify complete
2015-03-03 22:50:45, Info                  CSI    00000202 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:50:45, Info                  CSI    00000203 [SR] Beginning Verify and Repair transaction
2015-03-03 22:50:48, Info                  CSI    00000205 [SR] Verify complete
2015-03-03 22:50:48, Info                  CSI    00000206 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:50:48, Info                  CSI    00000207 [SR] Beginning Verify and Repair transaction
2015-03-03 22:50:51, Info                  CSI    0000020b [SR] Verify complete
2015-03-03 22:50:52, Info                  CSI    0000020c [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:50:52, Info                  CSI    0000020d [SR] Beginning Verify and Repair transaction
2015-03-03 22:50:56, Info                  CSI    00000215 [SR] Verify complete
2015-03-03 22:50:56, Info                  CSI    00000216 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:50:56, Info                  CSI    00000217 [SR] Beginning Verify and Repair transaction
2015-03-03 22:51:01, Info                  CSI    00000236 [SR] Verify complete
2015-03-03 22:51:01, Info                  CSI    00000237 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:51:01, Info                  CSI    00000238 [SR] Beginning Verify and Repair transaction
2015-03-03 22:51:05, Info                  CSI    0000023a [SR] Verify complete
2015-03-03 22:51:05, Info                  CSI    0000023b [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:51:05, Info                  CSI    0000023c [SR] Beginning Verify and Repair transaction
2015-03-03 22:51:08, Info                  CSI    0000023e [SR] Verify complete
2015-03-03 22:51:09, Info                  CSI    0000023f [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:51:09, Info                  CSI    00000240 [SR] Beginning Verify and Repair transaction
2015-03-03 22:51:13, Info                  CSI    0000024e [SR] Verify complete
2015-03-03 22:51:13, Info                  CSI    0000024f [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:51:13, Info                  CSI    00000250 [SR] Beginning Verify and Repair transaction
2015-03-03 22:51:20, Info                  CSI    00000252 [SR] Verify complete
2015-03-03 22:51:20, Info                  CSI    00000253 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:51:20, Info                  CSI    00000254 [SR] Beginning Verify and Repair transaction
2015-03-03 22:51:24, Info                  CSI    0000025f [SR] Verify complete
2015-03-03 22:51:25, Info                  CSI    00000260 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:51:25, Info                  CSI    00000261 [SR] Beginning Verify and Repair transaction
2015-03-03 22:51:28, Info                  CSI    00000266 [SR] Verify complete
2015-03-03 22:51:28, Info                  CSI    00000267 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:51:28, Info                  CSI    00000268 [SR] Beginning Verify and Repair transaction
2015-03-03 22:51:30, Info                  CSI    0000026a [SR] Verify complete
2015-03-03 22:51:30, Info                  CSI    0000026b [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:51:30, Info                  CSI    0000026c [SR] Beginning Verify and Repair transaction
2015-03-03 22:51:35, Info                  CSI    0000026e [SR] Verify complete
2015-03-03 22:51:35, Info                  CSI    0000026f [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:51:35, Info                  CSI    00000270 [SR] Beginning Verify and Repair transaction
2015-03-03 22:51:36, Info                  CSI    00000272 [SR] Verify complete
2015-03-03 22:51:37, Info                  CSI    00000273 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:51:37, Info                  CSI    00000274 [SR] Beginning Verify and Repair transaction
2015-03-03 22:51:41, Info                  CSI    00000276 [SR] Verify complete
2015-03-03 22:51:41, Info                  CSI    00000277 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:51:41, Info                  CSI    00000278 [SR] Beginning Verify and Repair transaction
2015-03-03 22:51:45, Info                  CSI    0000027a [SR] Verify complete
2015-03-03 22:51:45, Info                  CSI    0000027b [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:51:45, Info                  CSI    0000027c [SR] Beginning Verify and Repair transaction
2015-03-03 22:51:49, Info                  CSI    0000027e [SR] Verify complete
2015-03-03 22:51:49, Info                  CSI    0000027f [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:51:49, Info                  CSI    00000280 [SR] Beginning Verify and Repair transaction
2015-03-03 22:51:56, Info                  CSI    0000029a [SR] Verify complete
2015-03-03 22:51:56, Info                  CSI    0000029b [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:51:56, Info                  CSI    0000029c [SR] Beginning Verify and Repair transaction
2015-03-03 22:52:10, Info                  CSI    0000029e [SR] Verify complete
2015-03-03 22:52:10, Info                  CSI    0000029f [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:52:10, Info                  CSI    000002a0 [SR] Beginning Verify and Repair transaction
2015-03-03 22:52:14, Info                  CSI    000002a2 [SR] Verify complete
2015-03-03 22:52:15, Info                  CSI    000002a3 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:52:15, Info                  CSI    000002a4 [SR] Beginning Verify and Repair transaction
2015-03-03 22:52:17, Info                  CSI    000002a6 [SR] Verify complete
2015-03-03 22:52:17, Info                  CSI    000002a7 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:52:17, Info                  CSI    000002a8 [SR] Beginning Verify and Repair transaction
2015-03-03 22:52:20, Info                  CSI    000002ac [SR] Verify complete
2015-03-03 22:52:20, Info                  CSI    000002ad [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:52:20, Info                  CSI    000002ae [SR] Beginning Verify and Repair transaction
2015-03-03 22:52:24, Info                  CSI    000002b0 [SR] Verify complete
2015-03-03 22:52:24, Info                  CSI    000002b1 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:52:24, Info                  CSI    000002b2 [SR] Beginning Verify and Repair transaction
2015-03-03 22:52:29, Info                  CSI    000002b4 [SR] Verify complete
2015-03-03 22:52:29, Info                  CSI    000002b5 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:52:29, Info                  CSI    000002b6 [SR] Beginning Verify and Repair transaction
2015-03-03 22:52:32, Info                  CSI    000002b8 [SR] Verify complete
2015-03-03 22:52:32, Info                  CSI    000002b9 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:52:32, Info                  CSI    000002ba [SR] Beginning Verify and Repair transaction
2015-03-03 22:52:36, Info                  CSI    000002bd [SR] Verify complete
2015-03-03 22:52:36, Info                  CSI    000002be [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:52:36, Info                  CSI    000002bf [SR] Beginning Verify and Repair transaction
2015-03-03 22:52:39, Info                  CSI    000002c1 [SR] Verify complete
2015-03-03 22:52:39, Info                  CSI    000002c2 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:52:39, Info                  CSI    000002c3 [SR] Beginning Verify and Repair transaction
2015-03-03 22:52:43, Info                  CSI    000002c5 [SR] Verify complete
2015-03-03 22:52:44, Info                  CSI    000002c6 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:52:44, Info                  CSI    000002c7 [SR] Beginning Verify and Repair transaction
2015-03-03 22:52:47, Info                  CSI    000002c9 [SR] Verify complete
2015-03-03 22:52:47, Info                  CSI    000002ca [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:52:47, Info                  CSI    000002cb [SR] Beginning Verify and Repair transaction
2015-03-03 22:52:52, Info                  CSI    000002ce [SR] Verify complete
2015-03-03 22:52:52, Info                  CSI    000002cf [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:52:52, Info                  CSI    000002d0 [SR] Beginning Verify and Repair transaction
2015-03-03 22:52:56, Info                  CSI    000002d2 [SR] Verify complete
2015-03-03 22:52:56, Info                  CSI    000002d3 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:52:56, Info                  CSI    000002d4 [SR] Beginning Verify and Repair transaction
2015-03-03 22:53:00, Info                  CSI    000002d6 [SR] Verify complete
2015-03-03 22:53:00, Info                  CSI    000002d7 [SR] Verifying 100 (0x0000000000000064) components
2015-03-03 22:53:00, Info                  CSI    000002d8 [SR] Beginning Verify and Repair transaction
2015-03-03 22:53:04, Info                  CSI    000002da [SR] Verify complete
2015-03-03 22:53:04, Info                  CSI    000002db [SR] Verifying 86 (0x0000000000000056) components
2015-03-03 22:53:04, Info                  CSI    000002dc [SR] Beginning Verify and Repair transaction
2015-03-03 22:53:07, Info                  CSI    000002de [SR] Verify complete
2015-03-03 22:53:07, Info                  CSI    000002df [SR] Repairing 0 components
2015-03-03 22:53:07, Info                  CSI    000002e0 [SR] Beginning Verify and Repair transaction
2015-03-03 22:53:07, Info                  CSI    000002e2 [SR] Repair complete



#6 dc3

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Posted 03 March 2015 - 11:44 AM

You need to enable the updates.  There is a 4.5 .Net Framework which you should have.

 

You are running Internet Explorer 8.0.  This is no longer supported by Microsoft.  The relevance of this is that the browser can become means of access by hackers.  I would suggest either updating to Internet Explorer 11, or go with another browser like Google Chrome, Firefox, Opera, etc.

 

Java 7.0 will stop being supported in April 2015.  This will create a potential security risk and should be updated to a newer version.


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#7 Aura

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Posted 03 March 2015 - 11:58 AM

Internet Explorer 11 should be installed wether he's going to use it or not since it can still be used by other programs.

http://windows.microsoft.com/en-us/internet-explorer/ie-11-worldwide-languages

Select the language you want for your Internet Explorer (preferably the same as your Windows), then select Windows 7 64-bits as your Operating System, download the Internet Explorer 11 installer and install it. Uninstall Java and do not reinstall it unless you actually need it, since it's one of the most vulnerable program there is. If you reinstall it, set it to "On demand" only to limit the risk of exploitation.

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#8 eantz

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Posted 03 March 2015 - 11:59 AM

Hi dc3,

I'm not sure that .NET framework, IE, and Java are related to the problem that I faced.

Sure, I will update them all, but I don't think if I update all of them  my problem will go away.

 

But, I really appreciate your help.



#9 Aura

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Posted 03 March 2015 - 12:02 PM

eantz, I suggest you to start by running a chkdsk /r before doing the next operation.

EndqYRa.pngCheck Disk (chkdsk)
Follow the instructions below to run a CHKDSK scan on your Windows partition;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command chkdsk /r (there's a space between "chkdsk" and "/r") and press on Enter;
  • A message will be returned, stating that the drive cannot be locked because it's already in use, and you'll be asked if you want to schedule the scan for the next restart. Enter y and press on Enter;
  • Restart your computer, and the chkdsk scan will be launched automatically;
  • WARNING: Depending on your hard drive (specs, free space, fragmentation, etc.) this scan can be relatively long to complete. Give it all the time it needs to finish. Do not interrupt it for any reason there is, or you might be damaging your drive in the process and make your Windows unbootable. It's suggested to let this scan run overnight or when you leave the house for a few hours (when you go to work for example). If you are running this scan on a laptop, don't forget to leave it plugged in;

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#10 eantz

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Posted 03 March 2015 - 12:05 PM

Internet Explorer 11 should be installed wether he's going to use it or not since it can still be used by other programs.
 

 

HI Aura, could you give me example what program that use IE 11?

 

And about Java, I may use it often.

Same as my answer to dc3, I don't think that IE and Java are the suspect to this problem.

Or, could you explain that IE and Java will make Windows Search service chrashes my WIndows 7?

 

Sorry, I'm still not sure about this.



#11 Aura

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Posted 03 March 2015 - 12:07 PM

They aren't part of your issue, what we are giving you are security advice. Also, pretty much every web services on Windows depends of the Internet Options and Internet Explorer, it's part of the OS itself. Can you run the chkdsk like asked above?

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#12 dc3

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Posted 03 March 2015 - 12:13 PM

The suggested updates are to try to prevent any other problems which could result from these security risks.  The updates were not intended to resolve your specific problem, although the lack of .Net Framework 4.5 can cause stability issues. :thumbup2:


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#13 eantz

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Posted 03 March 2015 - 08:12 PM

Hi dc3 and Aura,

Thanks for the explanation.

I'll update them all soon..

 

for the chkdsk part, I have done it 3 days ago.

If I'm not mistaken, while running it windows replace some bad clusters.

But it didn't help. One day after it, my windows crashes again.

 

Could it be something wrong with my hard drive?



#14 Aura

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Posted 03 March 2015 - 08:23 PM

We could check if your hard drive is failing. Follow HowToGeek's tutorial here, on checking your hard drive SMART status:

http://www.howtogeek.com/134735/how-to-see-if-your-hard-drive-is-dying/

Make sure to opt-out Snap.do during the CrystalDiskInfo installation. Once you downloaded the program and ran the test, screenshot the program window and post it here please.

How to take a screenshot using the Snipping Tool
Follow the instructions below to take a screenshot using Windows' Snipping Tool:
  • Press on the Win Key + R to open the Run box;
  • Enter SnippingTool and press on Enter;
  • The Snipping Tool will open, asking you to choose the area to take in the screenshot;
  • Left click on the area where you want to start the screenshot, keep it, and drag the cursor across the screen;
  • Once done, release the left button to take the screenshot;
  • In the editing window, click on the File menu then Save As;
  • Save the screenshot in a folder that you can access easily;
  • Once done, attach that screenshot to your next reply;

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#15 eantz

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Posted 04 March 2015 - 08:29 PM

Hi Aura,

 

I don't install CrystalDiskInfo since I have Hardisk Sentinel installed.

I assume those tools have the same function.

And here is my Hardisk Sentinel screenshot :

 

Attached File  hdsenthome.png   152.76KB   0 downloads

 

Attached File  smart1.png   133.54KB   0 downloads

 

Attached File  smart2.png   143.05KB   0 downloads






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