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new cyberpower pc locks up


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12 replies to this topic

#1 8bPsycho

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Posted 02 March 2015 - 08:45 PM

okay so I got a new cyberpower pc , I sent it back once already and they had it for a couple weeks and sent it back same issue. when I am playing a game it will just freeze. just a hard lock up, solid in game graphic with no keyboard response and only turning off the tower has any effect.  so the tower is configured as follows

 

amd fx-9590 4.7 ghz

asteck 770lc cooler

vigor hard drive coolers

2 - 1 tb sata hd set in amd 2+0 stripe/raid0 scsi

2 - 4 gb adata xpg v3 4gb 2133 ram

gigabyte ga-990fx

2 - radeon r9 280 3gb

window 8.1 pro 64 bit

egva supernova nex750b 750 watt power supply

 



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#2 dc3

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Posted 03 March 2015 - 12:19 PM

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
==========
 

Please download MiniToolBox, save it to your desktop and run it.
 
Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 8bPsycho

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Posted 08 March 2015 - 08:56 PM

http://speccy.piriform.com/results/84ZWQcsGdCUKJuoSuglaFGy



#4 dc3

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Posted 09 March 2015 - 09:55 AM

Where is the MiniToolBox?

 

You have a pair of matched RAM modules that are running in single channel.  The Speccy shows that they are populated in slots 1 and 2.  If you open the case you will find that two of the slots are black ( slots 1 and 3), and two are gray (slots 2 and 4).  These modules should be installed in slots 1 and 3, the two black slots.  This will allow the modules to be run in dual channel, effectively doubling the speed of the RAM.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 8bPsycho

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Posted 09 March 2015 - 11:05 AM

the minitoolbox was blocked by norton, its funny because if i pull out the second stick of ram it runs fine. i have purchased new ram and the same thing happens when the second stick is installed



#6 dc3

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Posted 09 March 2015 - 11:11 AM

Try switching the modules to the different slots.

 

Try using one known working module in the second slot by itself.

 

Unfortunately Norton does not play well with others.  Take the computer off line, disable Norton and run the MiniToolBox.  Don't forget to enable Norton when you are done.


Edited by dc3, 09 March 2015 - 11:12 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 8bPsycho

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Posted 11 March 2015 - 09:22 PM

MiniToolBox by Farbar  Version: 09-03-2015
Ran by peter (administrator) on 11-03-2015 at 22:20:13
Running from "C:\Users\peter\Downloads"
Microsoft Windows 8.1 Pro  (X64)
Model: To be filled by O.E.M. Manufacturer: Gigabyte Technology Co., Ltd.
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

 

========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Ethernet (Connected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Psycho
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Home

Ethernet adapter Ethernet:

   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 74-D4-35-97-A8-66
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::840e:374e:32cc:d647%3(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.8(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, March 11, 2015 10:15:23 PM
   Lease Expires . . . . . . . . . . : Wednesday, March 18, 2015 10:15:22 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 57988149
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-32-40-54-74-D4-35-97-A8-66
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.Home:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:2025:1309:b89c:ecca(Preferred)
   Link-local IPv6 Address . . . . . : fe80::2025:1309:b89c:ecca%5(Preferred)
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 150994944
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-32-40-54-74-D4-35-97-A8-66
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  Broadcom.Home
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:4008:808::200e
   65.196.188.58
   65.196.188.59
   65.196.188.56
   65.196.188.57
   65.196.188.53
   65.196.188.52
   65.196.188.54
   65.196.188.55

Pinging google.com [65.196.188.53] with 32 bytes of data:
Reply from 65.196.188.53: bytes=32 time=24ms TTL=59
Reply from 65.196.188.53: bytes=32 time=25ms TTL=59

Ping statistics for 65.196.188.53:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 24ms, Maximum = 25ms, Average = 24ms
Server:  Broadcom.Home
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  98.139.183.24
   98.138.253.109
   206.190.36.45

Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=75ms TTL=53
Reply from 98.138.253.109: bytes=32 time=75ms TTL=53

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 75ms, Maximum = 75ms, Average = 75ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  3...74 d4 35 97 a8 66 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
  4...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
  5...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.8     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.8    276
      192.168.1.8  255.255.255.255         On-link       192.168.1.8    276
    192.168.1.255  255.255.255.255         On-link       192.168.1.8    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.8    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.8    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  5    306 ::/0                     On-link
  1    306 ::1/128                  On-link
  5    306 2001::/32                On-link
  5    306 2001:0:9d38:6ab8:2025:1309:b89c:ecca/128
                                    On-link
  3    276 fe80::/64                On-link
  5    306 fe80::/64                On-link
  5    306 fe80::2025:1309:b89c:ecca/128
                                    On-link
  3    276 fe80::840e:374e:32cc:d647/128
                                    On-link
  1    306 ff00::/8                 On-link
  3    276 ff00::/8                 On-link
  5    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [53760] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [65536] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30208] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/11/2015 11:29:41 AM) (Source: Application Error) (User: )
Description: Faulting application name: GUI.exe, version: 1.0.0.1, time stamp: 0x4f0fc8d2
Faulting module name: Normal.dll, version: 1.0.0.1, time stamp: 0x5280b7f4
Exception code: 0xc0000005
Fault offset: 0x0009ca66
Faulting process id: 0xcc4
Faulting application start time: 0xGUI.exe0
Faulting application path: GUI.exe1
Faulting module path: GUI.exe2
Report Id: GUI.exe3
Faulting package full name: GUI.exe4
Faulting package-relative application ID: GUI.exe5

Error: (03/10/2015 11:49:46 PM) (Source: Perflib) (User: )
Description: WmiApRplC:\Windows\system32\wbem\wmiaprpl.dll8

Error: (03/10/2015 11:49:46 PM) (Source: PerfNet) (User: )
Description:

Error: (03/10/2015 11:49:46 PM) (Source: Perflib) (User: )
Description: MSDTCC:\Windows\system32\msdtcuiu.DLL8

Error: (03/10/2015 11:49:46 PM) (Source: Perflib) (User: )
Description: LsaC:\Windows\System32\Secur32.dll8

Error: (03/10/2015 11:49:46 PM) (Source: Perflib) (User: )
Description: ESENTC:\Windows\system32\esentprf.dll8

Error: (03/10/2015 11:49:46 PM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8

Error: (03/10/2015 11:49:46 PM) (Source: Perflib) (User: )
Description: .NETFrameworkC:\Windows\system32\mscoree.dll8

Error: (03/10/2015 11:28:46 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.
.

Error: (03/10/2015 10:51:30 AM) (Source: Application Error) (User: )
Description: Faulting application name: GUI.exe, version: 1.0.0.1, time stamp: 0x4f0fc8d2
Faulting module name: Normal.dll, version: 1.0.0.1, time stamp: 0x5280b7f4
Exception code: 0xc0000005
Fault offset: 0x0009ca66
Faulting process id: 0xc1c
Faulting application start time: 0xGUI.exe0
Faulting application path: GUI.exe1
Faulting module path: GUI.exe2
Report Id: GUI.exe3
Faulting package full name: GUI.exe4
Faulting package-relative application ID: GUI.exe5

System errors:
=============
Error: (03/11/2015 10:15:20 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 10:11:13 PM on ‎3/‎11/‎2015 was unexpected.

Error: (03/11/2015 09:49:06 PM) (Source: DCOM) (User: PSYCHO)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}

Error: (03/11/2015 09:49:06 PM) (Source: DCOM) (User: PSYCHO)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}

Error: (03/11/2015 09:49:01 PM) (Source: DCOM) (User: PSYCHO)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}

Error: (03/11/2015 09:49:01 PM) (Source: DCOM) (User: PSYCHO)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}

Error: (03/11/2015 09:49:01 PM) (Source: DCOM) (User: PSYCHO)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}

Error: (03/11/2015 09:49:01 PM) (Source: DCOM) (User: PSYCHO)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}

Error: (03/11/2015 09:49:01 PM) (Source: DCOM) (User: PSYCHO)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}

Error: (03/11/2015 09:49:01 PM) (Source: DCOM) (User: PSYCHO)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}

Error: (03/11/2015 09:49:01 PM) (Source: DCOM) (User: PSYCHO)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}

Microsoft Office Sessions:
=========================
Error: (03/11/2015 11:29:41 AM) (Source: Application Error)(User: )
Description: GUI.exe1.0.0.14f0fc8d2Normal.dll1.0.0.15280b7f4c00000050009ca66cc401d05ba5eae00dc8C:\Program Files (x86)\GIGABYTE\ET6\GUI.exeC:\Program Files (x86)\GIGABYTE\ET6\Normal.dll6f22a8f2-c803-11e4-8297-74d43597a866

Error: (03/10/2015 11:49:46 PM) (Source: Perflib)(User: )
Description: WmiApRplC:\Windows\system32\wbem\wmiaprpl.dll8

Error: (03/10/2015 11:49:46 PM) (Source: PerfNet)(User: )
Description:

Error: (03/10/2015 11:49:46 PM) (Source: Perflib)(User: )
Description: MSDTCC:\Windows\system32\msdtcuiu.DLL8

Error: (03/10/2015 11:49:46 PM) (Source: Perflib)(User: )
Description: LsaC:\Windows\System32\Secur32.dll8

Error: (03/10/2015 11:49:46 PM) (Source: Perflib)(User: )
Description: ESENTC:\Windows\system32\esentprf.dll8

Error: (03/10/2015 11:49:46 PM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8

Error: (03/10/2015 11:49:46 PM) (Source: Perflib)(User: )
Description: .NETFrameworkC:\Windows\system32\mscoree.dll8

Error: (03/10/2015 11:28:46 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.

Error: (03/10/2015 10:51:30 AM) (Source: Application Error)(User: )
Description: GUI.exe1.0.0.14f0fc8d2Normal.dll1.0.0.15280b7f4c00000050009ca66c1c01d05ad76c6c0cffC:\Program Files (x86)\GIGABYTE\ET6\GUI.exeC:\Program Files (x86)\GIGABYTE\ET6\Normal.dllef4012bc-c734-11e4-8296-74d43597a866

CodeIntegrity Errors:
===================================
  Date: 2015-02-15 16:22:03.322
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-02-15 16:22:03.258
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-02-14 09:16:28.993
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-02-14 09:16:28.926
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-02-12 20:46:59.836
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-02-12 20:46:59.747
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-01-23 11:56:05.168
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-01-23 11:56:05.117
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-01-12 22:01:50.453
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-01-12 22:01:50.403
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

 

@BIOS (HKLM-x32\...\{B2DC3F08-2EB2-49A5-AA24-15DFC8B1CB83}) (Version: 2.33 - GIGABYTE)
=========================== Installed Programs ============================
Alien: Isolation (HKLM-x32\...\Steam App 214490) (Version:  - Creative Assembly)
AMD Accelerated Video Transcoding (Version: 13.30.100.41120 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Control Center (x32 Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{F2A7CE36-57BF-5C86-952D-90DBF3746D82}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
AMD Fuel (Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
Apple Application Support (32-bit) (HKLM-x32\...\{447CDCE5-F555-429B-BFA6-642C3C6D684F}) (Version: 3.1.2 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{0DF7096B-715A-4233-8633-C7A16ED6D616}) (Version: 3.1.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{C4123106-B685-48E6-B9BD-E4F911841EB4}) (Version: 8.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
Battlefield 4™ (HKLM-x32\...\{ABADE36E-EC37-413B-8179-B432AD3FACE7}) (Version: 1.4.2.25648 - Electronic Arts)
Battlelog Web Plugins (HKLM-x32\...\Battlelog Web Plugins) (Version: 2.6.2 - EA Digital Illusions CE AB)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Call of Duty: Black Ops - Multiplayer (HKLM-x32\...\Steam App 42710) (Version:  - Treyarch)
Call of Duty: Black Ops II - Multiplayer (HKLM-x32\...\Steam App 202990) (Version:  - Treyarch)
Call of Duty: Black Ops II - Zombies (HKLM-x32\...\Steam App 212910) (Version:  - )
Call of Duty: Black Ops II (HKLM-x32\...\Steam App 202970) (Version:  - Treyarch)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
Curse Client (HKCU\...\101a9f93b8f0bb6f) (Version: 5.1.1.820 - Curse)
Day of Defeat (HKLM-x32\...\Steam App 30) (Version:  - Valve)
Dishonored (HKLM-x32\...\Steam App 205100) (Version: 1.0 - Bethesda Softworks)
Dolby Digital Plus Home Theater (HKLM\...\{7E3D8FA1-6092-469A-955B-68FC4A2C67CA}) (Version: 7.5.1.1 - Dolby Laboratories Inc)
Dungeon Siege III (HKLM-x32\...\Steam App 39160) (Version:  - Obsidian Entertainment)
Easy Tune 6 B13.1111.1 (HKLM-x32\...\InstallShield_{457D7505-D665-4F95-91C3-ECB8C56E9ACA}) (Version: 1.00.0000 - GIGABYTE)
Easy Tune 6 B13.1111.1 (x32 Version: 1.00.0000 - GIGABYTE) Hidden
Google Drive (HKLM-x32\...\{65EACBB4-B0B8-4A5B-AE46-22DBE15C70B5}) (Version: 1.19.8406.6504 - Google, Inc.)
Google Update Helper (x32 Version: 1.3.21.115 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
Half-Life (HKLM-x32\...\Steam App 70) (Version:  - Valve)
HP FWUpdateEDO2 (HKLM-x32\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Photo Creations (HKCU\...\HP Photo Creations) (Version: 1.0.0.17422 - HP)
HP Photosmart 6520 series Basic Device Software (HKLM\...\{1151BCF8-3246-4E34-9C17-22E66318C41C}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Photosmart 6520 series Help (HKLM-x32\...\{D3293275-1002-41F5-BC37-099B4251FF5B}) (Version: 28.0.0 - Hewlett Packard)
HP Support Solutions Framework (HKLM-x32\...\{E35601C0-BA8E-4F32-919A-C7EF4CA81F67}) (Version: 11.51.0048 - Hewlett-Packard Company)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPDiagnosticAlert (x32 Version: 1.00.0001 - Microsoft) Hidden
iCloud (HKLM\...\{309768A4-A2BB-4930-A5A2-8169678C9B4C}) (Version: 4.0.6.28 - Apple Inc.)
iTunes (HKLM\...\{D227565A-0033-40AD-89BA-653A205CDC11}) (Version: 12.1.1.4 - Apple Inc.)
marvell 91xx driver (HKLM-x32\...\MagniDriver) (Version: 1.2.0.1039 - Marvell)
Microsoft .NET Framework 1.1 (HKLM-x32\...\{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}) (Version: 1.1.4322 - Microsoft)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4693.1002 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.4724.0224 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Norton 360 (HKLM-x32\...\N360) (Version: 21.6.0.32 - Symantec Corporation)
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4693.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4693.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4693.1002 - Microsoft Corporation) Hidden
Origin (HKLM-x32\...\Origin) (Version: 9.5.3.636 - Electronic Arts, Inc.)
Prototype (HKLM-x32\...\Steam App 10150) (Version:  - Radical Entertainment)
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.993 - Even Balance, Inc.)
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Radeon RAMDisk (HKLM-x32\...\{90AC17CF-3394-4349-A1B8-ECC2C18CD787}) (Version: 4.4.0.32 - Dataram, Inc.)
Realtek HDMI Audio Driver for ATI (HKLM-x32\...\{5449FB4F-1802-4D5B-A6D8-087DB1142147}) (Version: 6.0.1.6650 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7106 - Realtek Semiconductor Corp.)
Sniper Ghost Warrior 2 (HKLM-x32\...\Steam App 34870) (Version:  - City Interactive)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
The Elder Scrolls V: Skyrim (HKLM-x32\...\Steam App 72850) (Version:  - Bethesda Game Studios)
Titanfall™ (HKLM-x32\...\{347EE0C3-0690-48F6-A231-53853C2A80D6}) (Version: 1.0.9.6 - Electronic Arts)
Tomb Raider (HKLM-x32\...\Steam App 203160) (Version:  - Crystal Dynamics)
World of Warcraft (HKLM-x32\...\World of Warcraft) (Version:  - Blizzard Entertainment)

========================= Devices: ================================

Name: High Definition Audio Bus
Description: High Definition Audio Bus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: AMD
Service: HDAudBus
Device ID: PCI\VEN_1002&DEV_AAA0&SUBSYS_AAA0148C&REV_00\4&62EDA27&0&0158
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

========================= Memory info: ===================================

Percentage of memory in use: 13%
Total physical RAM: 16188.55 MB
Available physical RAM: 13999.71 MB
Total Pagefile: 32572.55 MB
Available Pagefile: 30150.1 MB
Total Virtual: 4095.88 MB
Available Virtual: 3976.16 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:1862.13 GB) (Free:1570.44 GB) NTFS

========================= Users: ========================================

User accounts for \\PSYCHO

Administrator            ASPNET                   Guest                   
peter                   

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================

25-02-2015 00:57:58 Windows Update
01-03-2015 22:24:41 Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
01-03-2015 22:25:01 Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
11-03-2015 03:28:41 Windows Update

**** End of log ****



#8 8bPsycho

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Posted 11 March 2015 - 09:27 PM

http://speccy.piriform.com/results/CPkRIkKbXMVnyHtEEom43pk



#9 8bPsycho

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Posted 16 March 2015 - 11:30 AM

STILL LOOKING FOR HELP ......... above is a new speccy and mini tool box log



#10 dc3

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Posted 16 March 2015 - 01:00 PM

Go back to my last post and do what I requested.  You need to determine if you have a bad RAM slot.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#11 8bPsycho

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Posted 16 March 2015 - 05:41 PM

it does not matter what slot i use, if i use more than 1 stick of ram it locks up, it will also lock up with a single stick but it runs for a much longer time before i have an issue.



#12 8bPsycho

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Posted 22 March 2015 - 12:29 PM

any suggestions?



#13 dc3

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Posted 22 March 2015 - 12:42 PM

You are trying to make something difficult out of something very simple.  

 

Take one module that you know is good, try it in each slot one at a time.  Tell me if it works in each slot.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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