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Touchpad keeps freezing


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#1 mhoss49

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Posted 02 March 2015 - 04:14 PM

Granddaughter has new Toshiba laptop with Windows 8.1 and the cusor keeps freezing. I can usually hold down FN+F5 and get working again, but that is temporary. I can plugin my mouse and works all the time.



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#2 Jman005

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Posted 02 March 2015 - 07:45 PM

Have you tried cleaning your touchpad? Here's how:

 

:step1: Take a small cloth or paper towel.

 

:step2: Click the left or right key down and rub the key thoroughly. Try to get under the key a bit.

 

:step3: If still needed, take a toothpick, click the key and carefully rub the tooth pick beside the key.

 

Otherwise you may want to use a mouse, take it to the repair shop or follow another member's advice.



#3 dc3

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Posted 03 March 2015 - 12:27 PM

What is the Model of this Toshiba laptop?

 

Look in the Device Manager under Mice and other pointing devices for your touchpad.  

 

Right click on it and choose Properties.

 

Click on the Driver tab, then choose Update Driver.


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