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Is there a Way to Repair The {bootmgr} without having to using the OEM Disk ?


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#1 tinalive

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Posted 02 March 2015 - 03:41 PM

Computer:  Dell XPS 8300

Operating System:  Windows 7 Professional with Service Pack 1, x64    

 

Situation:   :flame:

 

I will bypass the long story of how I got here.

 

I have not been able to boot in safe or normal mode.

The system repair options could not resolve the issue.

 

I have a backup, however it was so long ago I not sure I should use it.

I do not have a System Image.  (I was waiting till when I had my system configured just the way I want it.)   :oopsign:

Lesson Learned!

 

    So, I booted up the computer with the original OEM Windows 7 Pro disk that came with my computer.

 

        [It does not include Service Pack 1.]

        [My computer does have Service pack 1 installed].

 

    When the Windows 7 Install window came up,

        I went to the "Repair your computer" option off the original OEM installation disk.   :busy:

 

    On the Systems Recovery Options Window, I receive the following message:

 

       "Windows found problems with your computer's startup options."

 

       "Do you want to apply repairs and restart your computer?"

 

I chose to see the details of the issue first:

 

-----------------------------------------------------------------------------------------------------------------------------

 

    Repair details:

    The following startup options will be repaired:

    Name:  {bootmgr}

    Identifier:  {9DEA862C-5CDD-4E70-ACC1-F32B344D4795}

 

    The following startup options will be added:

    Name:  Windows 7 Professional (recovered)

    Path:  Windows

    Windows Device:  Partition=C:  (941286 MB)

 

    Name:  Windows Recovery Environment (recovered)

    Path:  Recovery\windowsre\winre.wim

    Windows Device:  Partition=D:  (12542 MB)

 

    A copy of the current boot configuration data will be saved as:  c:\boot\bcd.backup.0001

 

---------------------------------------------------------------------------------------------------------------------------------

 

Decision:

 

    I decided to back out and select the System Recover Option:

        Use recovery tools

 

    Since my operating system wasn't listed in the box below, the message

        "click Load Drivers and then install drivers for your hard disks"

 

Action:

 

    I clicked "Load Drivers"

        Then the "Open" window comes up with the cursor at "File name:"

 

     My question:  Which file name with a file extension of the type for "Setup Information"?

 

Thoughts:   :scratchhead:

 

    -  I am lost.  What to do now?

    -  I am not even sure if using the original OEM disk is the way to go, given that Service pack 1 is already installed and the OEM  disk does not have Service Pack 1.

    -  Surely, there must be an easier way that is less risk adverse?
 

What to do now:   :unsure:

 

    -  Find out what driver file(s) it is referring to.  Then go forward with the operating system repair?

        -  What kind of end result will I have if I go forward with the repair?

 
 

    -  What critical information am I leaving out?

        -  Don't Risk it.

 

    -  Check to see if there is another way.

 

Request for Help and Feedback:   :) 

 

 

    -  Do you have experience with this issue?  What did you do?  What were your results?  Lessons learned?

 

    -  Have you seen information about what to do in this situation?  Do you have a link or name I can use to locate that information?

 

    -  Are you an expert and know the best solution given the current situation?

 

 

PLEASE RESPOND SOON     

 

 



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#2 JohnC_21

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Posted 02 March 2015 - 10:08 PM

From your previous thread.

 

Than I ran a malware program and just selected quarantine, without really looking at what I choose to quarantine.  It was late.  No excuses.  Lesson learned.

Anyway, my computer would not boot in safe or normal mode after that.

 

 

I believe the issue is the files that were quarantined resulted in the inability to boot. You may have luck doing a Startup Repair.  You do not have a SP1 install disk but you can create a Windows 7 SP1 System Repair Disk on any computer that has Windows 7 SP1 64bit. I believe you could also use a System Repair Disk from Home Premium 64bit SP1. Boot the disk and do a Startup Repair.

 

Edit: If you have a retail key of Windows 7 pro and not an OEM you can download WIndows 7 media here. You can burn the iso and then use that for a Startup Repair.


Edited by JohnC_21, 02 March 2015 - 10:12 PM.


#3 Scoop8

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Posted 03 March 2015 - 07:52 AM

tinalive

 

Another way to create a System Repair disc (CD/DVD) is to access the "run" dialog. 

 

Insert a blank CD/DVD into your Optical Drive.

 

Press your <win> key, hold it down, and at the same time, press your "r" key.

 

You should see the "run" dialog box appear. 

 

Enter this in the dialog field:

 

recdisc

 

28jeats.jpg

 

 

The dialog screens will guide you through the steps to create your Win 7 System Repair CD/DVD.

 

30n8bk0.jpg

 

 



#4 tinalive

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Posted 03 March 2015 - 04:48 PM

JohnC_21,

 

I believe you are correct about the quarantine of files.

 

I did try a System repair using a System Repair disk I created in April of 2011.  Every time I ran it, probably about five times, it could not resolve the issue.

The details of the scans showed never showed the exact values for each variable.  I did write down the results from two of the scans.

_____________________________________________________________________________________________________________________________

 

The results of two different scans using my Original System Repair disk created in April 2011 are as follows.

 

First System Repair Scan:

 

Problem Signature:

    Problem Event Name:        StartupRepairOffline

    Problem Signature 01:       6.1.7600.16385

    Problem Signature 02:       

    Problem Signature 03:       unknown

    Problem Signature 04:       21199939

    Problem Signature 05:       Manual Repair

    Problem Signature 06:       8

    Problem Signature 07:       NoBootFailure

    OS Version:                       6.17600.2.0.0.256.1

    Locale ID:                          1033

 

Second System Repair Scan:

 

Problem Signature:

    Problem Event Name:        StartupRepairOffline

    Problem Signature 01:       6.1.7600.16385

    Problem Signature 02:       

    Problem Signature 03:       unknown

    Problem Signature 04:       21199939

    Problem Signature 05:       AutoFailover

    Problem Signature 06:       2

    Problem Signature 07:       NoRootCause

    OS Version:                       6.17600.2.0.0.256.1

    Locale ID:                          1033

_________________________________________________________________________________________________

 

I just did an additional System Repair scan with the following outcome:

 

Third System Repair Scan:

 

    Error

        Error 0x4001100200001012.

__________________________________________________________________________________________________

 

I do not know what the errors mean in English.  It may not even be relevant.

 

In the mean time, I will see if I

    -  can locate a retail key for Windows 7 Professional x64 and download the iso from Microsoft's Software Recovery 

    -  can locate a machine with Windows Professional x64 SP1 installed and use it to create a System Repair Disk

    -  can locate the same two as above for Microsoft Windows 7 Home Premium x64 SP1

    -  can determine the main components of the boot process and what each one does and if there are any dependency relationships, perhaps I can just correct the boot problem, initially

    -  can determine if I can manually remove the quarantine on the components

    -  can chart my options in a decision matrix, then decide based on what options I have at the time

 

Scoop8,

 

    Thanks for providing the alternative way to create a System Repair Disk.

 

    I am certainly going to see if I can find a way to try it out, given my available resources.

 

    Anything I can learn to help with Computer Troubleshooting and repair is a Plus for me


Edited by tinalive, 03 March 2015 - 04:51 PM.


#5 JohnC_21

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Posted 03 March 2015 - 05:33 PM

If you can get a System Repair Disk, the boot to a command prompt and do an offline sfc /scannow. This will scan and replace missing corrupt system files.



#6 tinalive

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Posted 03 March 2015 - 05:50 PM

JohnC_21,

 

I believe I tried that.

But, honestly, I am not sure.

I will do the sfc  /scannow.

 

I did try the the sfc /scannow with the current System Repair disk I have available,

however, it always came back with a pending System Repair exists and needs to reboot to finish.

 

I am going to do that over again, because I am working on about five different projects right now, it has become a challenge

to keep straight on the work I have done for each.

 

Thank you.



#7 JohnC_21

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Posted 03 March 2015 - 05:52 PM

If you do the sfc /scannow with a repair disk, you need to use the offline command line. Did you use that or just sfc /scannow at the command prompt.






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