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"This setting is enforced by your admin",can't change default search engine...


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33 replies to this topic

#1 isc28240

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Posted 02 March 2015 - 03:39 PM

Hello. I recently installed CamSudio but I don't know what happened that the initial page and the default search provider of Internet Explorer, Firefox and Chrome were suddenly changed to www.searchult.com.

 

I have Windows 8.1 Pro.

 

I ran several tools to try to get rid of this: malwarebytes, adwcleaner, Junkware removal tool and Superantispyware. I ran then until they told my system was cleaned.

 

Then I erased all the settings of chrome, explorer and Firefox several times.

And then and I ran CCleaner and delete all the temp files.

And then I modified the shortcuts for Chrome, explorer and Firefox because they were loading searchult.com

Then I disabled some suspicius scheduled tasks and one suspicius startup program.

 

It seems that Explorer and Firefox are cleaned but I just cannot get rid of the default search provider of Chrome.

 

When I try to edit or delete it,  it tolds me "This setting is enforced by your administrator".

 

I erased all the registry keys under: HKEY_LOCAL_MACHINE/SOFTWARE/Policies/Google but the problem persisted.

 

Please forgive my english, I don't have many oportunities to practice it.

 

Would you help me to get rid of this nasty search provider.

Thank you for your kind help.


Edited by isc28240, 02 March 2015 - 03:44 PM.


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#2 Broni

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Posted 02 March 2015 - 07:27 PM

Welcome aboard p22002758.gif

 

Check also:

HKEY_CURRENT_USER\SOFTWARE\Policies\Google

 

Make sure you create new restore point before making any registry changes.

How to: http://www.smartestcomputing.us.com/topic/63983-how-to-create-new-restore-point-all-windows/


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#3 isc28240

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Posted 02 March 2015 - 08:45 PM

Thanks for your help.

 

There isn't any HKEY_CURRENT_USER\SOFTWARE\Policies\Google key in my registry.

 

But I looked for the string www.searchult and there are several registry keys that have it:

 

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{31DD4628-B113-4042-B25A-BA12673B7E89}Machine\Software\Policies\Google\Chrome
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{31DD4628-B113-4042-B25A-BA12673B7E89}Machine\Software\Policies\Google\Chrome\RestoreOnStartupURLs
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{4534F869-6ABD-4FFE-800C-10300C0848E2}Machine\Software\Policies\Google\Chrome
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{4534F869-6ABD-4FFE-800C-10300C0848E2}Machine\Software\Policies\Google\Chrome\RestoreOnStartupURLs
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{B8F272CA-3F26-492F-9D9C-89EE1D165EF2}Machine\Software\Policies\Google\Chrome
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{B8F272CA-3F26-492F-9D9C-89EE1D165EF2}Machine\Software\Policies\Google\Chrome\RestoreOnStartupURLs
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{B8F272CA-3F26-492F-9D9C-89EE1D165EF2}Machine\Software\Policies\Google\Chrome\RestoreOnStartupURLs
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\open\command
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\Google Chrome\shell\open\command
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\shell\open\command
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Clients\StartMenuInternet\Google Chrome\shell\open\command
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command
HKEY_USERS\S-1-5-21-942800350-900780466-4073558523-1001\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{31DD4628-B113-4042-B25A-BA12673B7E89}Machine\Software\Policies\Google\Chrome
HKEY_USERS\S-1-5-21-942800350-900780466-4073558523-1001\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{31DD4628-B113-4042-B25A-BA12673B7E89}Machine\Software\Policies\Google\Chrome\RestoreOnStartupURLs
HKEY_USERS\S-1-5-21-942800350-900780466-4073558523-1001\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{4534F869-6ABD-4FFE-800C-10300C0848E2}Machine\Software\Policies\Google\Chrome
HKEY_USERS\S-1-5-21-942800350-900780466-4073558523-1001\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{4534F869-6ABD-4FFE-800C-10300C0848E2}Machine\Software\Policies\Google\Chrome\RestoreOnStartupURLs
HKEY_USERS\S-1-5-21-942800350-900780466-4073558523-1001\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{B8F272CA-3F26-492F-9D9C-89EE1D165EF2}Machine\Software\Policies\Google\Chrome
HKEY_USERS\S-1-5-21-942800350-900780466-4073558523-1001\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{B8F272CA-3F26-492F-9D9C-89EE1D165EF2}Machine\Software\Policies\Google\Chrome\RestoreOnStartupURLs

 

All are related to the internet browsers.

Thanks in advance.
 


Edited by isc28240, 02 March 2015 - 08:46 PM.


#4 Broni

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Posted 02 March 2015 - 09:14 PM

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

64-bit users go HERE

  • Double-click SystemLook.exe to run it.
  • Vista users:: Right click on SystemLook.exe, click Run As Administrator
  • Copy the content of the following box and paste it into the main textfield:

:regfind
searchult
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

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#5 isc28240

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Posted 02 March 2015 - 10:55 PM

Here it is:

 

SystemLook 30.07.11 by jpshortstuff
Log created at 21:48 on 02/03/2015 by admin
Administrator - Elevation successful

========== regfind ==========

Searching for "searchult"
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{31DD4628-B113-4042-B25A-BA12673B7E89}Machine\Software\Policies\Google\Chrome]
"HomepageLocation"="http://www.searchult.com/?bd=hp&oem=testsinstcr&uid=WDCXWD1002FAEX-00Y9A0_WD-WCAW3563398933989&version=2.0.0.1288&pid=414031160&cs=e62ea32b47af845042e095ae51624b86"
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{31DD4628-B113-4042-B25A-BA12673B7E89}Machine\Software\Policies\Google\Chrome]
"DefaultSearchProviderSearchURL"="http://search.searchult.com/?bd=ds&oem=testsinstcr&uid=WDCXWD1002FAEX-00Y9A0_WD-WCAW3563398933989&version=2.0.0.1288&pid=414031160&cs=e62ea32b47af845042e095ae51624b86&q={searchTerms}"
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{31DD4628-B113-4042-B25A-BA12673B7E89}Machine\Software\Policies\Google\Chrome\RestoreOnStartupURLs]
"1"="http://www.searchult.com/?bd=hp&oem=testsinstcr&uid=WDCXWD1002FAEX-00Y9A0_WD-WCAW3563398933989&version=2.0.0.1288&pid=414031160&cs=e62ea32b47af845042e095ae51624b86"
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{4534F869-6ABD-4FFE-800C-10300C0848E2}Machine\Software\Policies\Google\Chrome]
"HomepageLocation"="http://www.searchult.com/?bd=hp&oem=testsinstcr&uid=WDCXWD1002FAEX-00Y9A0_WD-WCAW3563398933989&version=2.0.0.1288&pid=414031160&cs=e62ea32b47af845042e095ae51624b86"
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{4534F869-6ABD-4FFE-800C-10300C0848E2}Machine\Software\Policies\Google\Chrome]
"DefaultSearchProviderSearchURL"="http://search.searchult.com/?bd=ds&oem=testsinstcr&uid=WDCXWD1002FAEX-00Y9A0_WD-WCAW3563398933989&version=2.0.0.1288&pid=414031160&cs=e62ea32b47af845042e095ae51624b86&q={searchTerms}"
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{4534F869-6ABD-4FFE-800C-10300C0848E2}Machine\Software\Policies\Google\Chrome\RestoreOnStartupURLs]
"1"="http://www.searchult.com/?bd=hp&oem=testsinstcr&uid=WDCXWD1002FAEX-00Y9A0_WD-WCAW3563398933989&version=2.0.0.1288&pid=414031160&cs=e62ea32b47af845042e095ae51624b86"
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{B8F272CA-3F26-492F-9D9C-89EE1D165EF2}Machine\Software\Policies\Google\Chrome]
"HomepageLocation"="http://www.searchult.com/?bd=hp&oem=testsinstcr&uid=WDCXWD1002FAEX-00Y9A0_WD-WCAW3563398933989&version=2.0.0.1288&pid=414031160&cs=e62ea32b47af845042e095ae51624b86"
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{B8F272CA-3F26-492F-9D9C-89EE1D165EF2}Machine\Software\Policies\Google\Chrome]
"DefaultSearchProviderSearchURL"="http://search.searchult.com/?bd=ds&oem=testsinstcr&uid=WDCXWD1002FAEX-00Y9A0_WD-WCAW3563398933989&version=2.0.0.1288&pid=414031160&cs=e62ea32b47af845042e095ae51624b86&q={searchTerms}"
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{B8F272CA-3F26-492F-9D9C-89EE1D165EF2}Machine\Software\Policies\Google\Chrome\RestoreOnStartupURLs]
"1"="http://www.searchult.com/?bd=hp&oem=testsinstcr&uid=WDCXWD1002FAEX-00Y9A0_WD-WCAW3563398933989&version=2.0.0.1288&pid=414031160&cs=e62ea32b47af845042e095ae51624b86"
[HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\open\command]
@=""C:\Program Files (x86)\Mozilla Firefox\firefox.exe" http://www.searchult.com/?bd=sc&oem=testsinstcr&uid=WDCXWD1002FAEX-00Y9A0_WD-WCAW3563398933989&version=2.0.0.1288&pid=414031160&cs=e62ea32b47af845042e095ae51624b86"
[HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\Google Chrome\shell\open\command]
@=""C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" http://www.searchult.com/?bd=sc&oem=testsinstcr&uid=WDCXWD1002FAEX-00Y9A0_WD-WCAW3563398933989&version=2.0.0.1288&pid=414031160&cs=e62ea32b47af845042e095ae51624b86"
[HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command]
@="C:\Program Files\Internet Explorer\iexplore.exe http://www.searchult.com/?bd=sc&oem=testsinstcr&uid=WDCXWD1002FAEX-00Y9A0_WD-WCAW3563398933989&version=2.0.0.1288&pid=414031160&cs=e62ea32b47af845042e095ae51624b86"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main]
"Default_Search_URL"="http://search.searchult.com/?bd=ds&oem=testsinstcr&uid=WDCXWD1002FAEX-00Y9A0_WD-WCAW3563398933989&version=2.0.0.1288&pid=414031160&cs=e62ea32b47af845042e095ae51624b86&q={searchTerms}"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main]
"Default_Page_URL"="http://www.searchult.com/?bd=hp&oem=testsinstcr&uid=WDCXWD1002FAEX-00Y9A0_WD-WCAW3563398933989&version=2.0.0.1288&pid=414031160&cs=e62ea32b47af845042e095ae51624b86"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main]
"Start Page"="http://www.searchult.com/?bd=hp&oem=testsinstcr&uid=WDCXWD1002FAEX-00Y9A0_WD-WCAW3563398933989&version=2.0.0.1288&pid=414031160&cs=e62ea32b47af845042e095ae51624b86"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main]
"Search Page"="http://search.searchult.com/?bd=ds&oem=testsinstcr&uid=WDCXWD1002FAEX-00Y9A0_WD-WCAW3563398933989&version=2.0.0.1288&pid=414031160&cs=e62ea32b47af845042e095ae51624b86&q={searchTerms}"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\UFH\ARP]
"2"="Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall Searchult C:\Users\admin\AppData\Roaming\Searchult\uninstall.exe "
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Main]
"Default_Search_URL"="http://search.searchult.com/?bd=ds&oem=testsinstcr&uid=WDCXWD1002FAEX-00Y9A0_WD-WCAW3563398933989&version=2.0.0.1288&pid=414031160&cs=e62ea32b47af845042e095ae51624b86&q={searchTerms}"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Main]
"Search Page"="http://search.searchult.com/?bd=ds&oem=testsinstcr&uid=WDCXWD1002FAEX-00Y9A0_WD-WCAW3563398933989&version=2.0.0.1288&pid=414031160&cs=e62ea32b47af845042e095ae51624b86&q={searchTerms}"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Searchult]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Searchult]
"DisplayName"="Searchult"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Searchult]
"UninstallString"="C:\Users\admin\AppData\Roaming\Searchult\uninstall.exe "
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Searchult]
"DisplayIcon"="C:\Users\admin\AppData\Roaming\Searchult\uninstall.exe"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Searchult]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\shell\open\command]
@=""C:\Program Files (x86)\Mozilla Firefox\firefox.exe" http://www.searchult.com/?bd=sc&oem=testsinstcr&uid=WDCXWD1002FAEX-00Y9A0_WD-WCAW3563398933989&version=2.0.0.1288&pid=414031160&cs=e62ea32b47af845042e095ae51624b86"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Clients\StartMenuInternet\Google Chrome\shell\open\command]
@=""C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" http://www.searchult.com/?bd=sc&oem=testsinstcr&uid=WDCXWD1002FAEX-00Y9A0_WD-WCAW3563398933989&version=2.0.0.1288&pid=414031160&cs=e62ea32b47af845042e095ae51624b86"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command]
@="C:\Program Files\Internet Explorer\iexplore.exe http://www.searchult.com/?bd=sc&oem=testsinstcr&uid=WDCXWD1002FAEX-00Y9A0_WD-WCAW3563398933989&version=2.0.0.1288&pid=414031160&cs=e62ea32b47af845042e095ae51624b86"
[HKEY_USERS\S-1-5-21-942800350-900780466-4073558523-1001\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{31DD4628-B113-4042-B25A-BA12673B7E89}Machine\Software\Policies\Google\Chrome]
"HomepageLocation"="http://www.searchult.com/?bd=hp&oem=testsinstcr&uid=WDCXWD1002FAEX-00Y9A0_WD-WCAW3563398933989&version=2.0.0.1288&pid=414031160&cs=e62ea32b47af845042e095ae51624b86"
[HKEY_USERS\S-1-5-21-942800350-900780466-4073558523-1001\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{31DD4628-B113-4042-B25A-BA12673B7E89}Machine\Software\Policies\Google\Chrome]
"DefaultSearchProviderSearchURL"="http://search.searchult.com/?bd=ds&oem=testsinstcr&uid=WDCXWD1002FAEX-00Y9A0_WD-WCAW3563398933989&version=2.0.0.1288&pid=414031160&cs=e62ea32b47af845042e095ae51624b86&q={searchTerms}"
[HKEY_USERS\S-1-5-21-942800350-900780466-4073558523-1001\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{31DD4628-B113-4042-B25A-BA12673B7E89}Machine\Software\Policies\Google\Chrome\RestoreOnStartupURLs]
"1"="http://www.searchult.com/?bd=hp&oem=testsinstcr&uid=WDCXWD1002FAEX-00Y9A0_WD-WCAW3563398933989&version=2.0.0.1288&pid=414031160&cs=e62ea32b47af845042e095ae51624b86"
[HKEY_USERS\S-1-5-21-942800350-900780466-4073558523-1001\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{4534F869-6ABD-4FFE-800C-10300C0848E2}Machine\Software\Policies\Google\Chrome]
"HomepageLocation"="http://www.searchult.com/?bd=hp&oem=testsinstcr&uid=WDCXWD1002FAEX-00Y9A0_WD-WCAW3563398933989&version=2.0.0.1288&pid=414031160&cs=e62ea32b47af845042e095ae51624b86"
[HKEY_USERS\S-1-5-21-942800350-900780466-4073558523-1001\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{4534F869-6ABD-4FFE-800C-10300C0848E2}Machine\Software\Policies\Google\Chrome]
"DefaultSearchProviderSearchURL"="http://search.searchult.com/?bd=ds&oem=testsinstcr&uid=WDCXWD1002FAEX-00Y9A0_WD-WCAW3563398933989&version=2.0.0.1288&pid=414031160&cs=e62ea32b47af845042e095ae51624b86&q={searchTerms}"
[HKEY_USERS\S-1-5-21-942800350-900780466-4073558523-1001\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{4534F869-6ABD-4FFE-800C-10300C0848E2}Machine\Software\Policies\Google\Chrome\RestoreOnStartupURLs]
"1"="http://www.searchult.com/?bd=hp&oem=testsinstcr&uid=WDCXWD1002FAEX-00Y9A0_WD-WCAW3563398933989&version=2.0.0.1288&pid=414031160&cs=e62ea32b47af845042e095ae51624b86"
[HKEY_USERS\S-1-5-21-942800350-900780466-4073558523-1001\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{B8F272CA-3F26-492F-9D9C-89EE1D165EF2}Machine\Software\Policies\Google\Chrome]
"HomepageLocation"="http://www.searchult.com/?bd=hp&oem=testsinstcr&uid=WDCXWD1002FAEX-00Y9A0_WD-WCAW3563398933989&version=2.0.0.1288&pid=414031160&cs=e62ea32b47af845042e095ae51624b86"
[HKEY_USERS\S-1-5-21-942800350-900780466-4073558523-1001\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{B8F272CA-3F26-492F-9D9C-89EE1D165EF2}Machine\Software\Policies\Google\Chrome]
"DefaultSearchProviderSearchURL"="http://search.searchult.com/?bd=ds&oem=testsinstcr&uid=WDCXWD1002FAEX-00Y9A0_WD-WCAW3563398933989&version=2.0.0.1288&pid=414031160&cs=e62ea32b47af845042e095ae51624b86&q={searchTerms}"
[HKEY_USERS\S-1-5-21-942800350-900780466-4073558523-1001\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{B8F272CA-3F26-492F-9D9C-89EE1D165EF2}Machine\Software\Policies\Google\Chrome\RestoreOnStartupURLs]
"1"="http://www.searchult.com/?bd=hp&oem=testsinstcr&uid=WDCXWD1002FAEX-00Y9A0_WD-WCAW3563398933989&version=2.0.0.1288&pid=414031160&cs=e62ea32b47af845042e095ae51624b86"

-= EOF =-

 

 

 



#6 Broni

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Posted 02 March 2015 - 11:26 PM

Create new restore point and delete following keys (in bold):

 

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{31DD4628-B113-4042-B25A-BA12673B7E89}Machine\Software\Policies\Google\Chrome

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{4534F869-6ABD-4FFE-800C-10300C0848E2}Machine\Software\Policies\Google\Chrome

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{B8F272CA-3F26-492F-9D9C-89EE1D165EF2}Machine\Software\Policies\Google\Chrome

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Searchult

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Searchult

HKEY_USERS\S-1-5-21-942800350-900780466-4073558523-1001\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{31DD4628-B113-4042-B25A-BA12673B7E89}Machine\Software\Policies\Google\Chrome

HKEY_USERS\S-1-5-21-942800350-900780466-4073558523-1001\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{4534F869-6ABD-4FFE-800C-10300C0848E2}Machine\Software\Policies\Google\Chrome

HKEY_USERS\S-1-5-21-942800350-900780466-4073558523-1001\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\{B8F272CA-3F26-492F-9D9C-89EE1D165EF2}Machine\Software\Policies\Google\Chrome

 

====================================

 

 

Delete following values (values are found in right pane of "regedit"):

 

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\open\command

@

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\Google Chrome\shell\open\command

@

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command

@

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main

Default_Search_URL

Default_Page_URL

Start Page

Search Page

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\UFH\ARP

2

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Main

Default_Search_URL

Search Page

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\shell\open\command

@

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Clients\StartMenuInternet\Google Chrome\shell\open\command

@

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command

@

 

 

===============================================

 

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#7 isc28240

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Posted 03 March 2015 - 09:54 AM

I erased all the keys and values that you sent me and then I reboot my computer.

 

Unfortunately Google's default search engine is still the same: http://search.searchult.com and when I try to edit or delete it,  it tolds me the same: "This setting is enforced by your administrator".


Edited by isc28240, 03 March 2015 - 09:56 AM.


#8 isc28240

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Posted 03 March 2015 - 12:13 PM

Google Extensions are: Google Docs(is enabled), LogMein(is disabled), Web of trust(WOT)(is disabled)



#9 Broni

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Posted 03 March 2015 - 08:27 PM

Reset Chrome...
Click on "Customize and control Google Chrome":
p22003758.gif
Click "Settings" then "Show advanced settings" at the bottom of the screen.
Click "Reset browser settings" button.
Restart Chrome.

If the above didn't help....

Reinstall Chrome...
If you want to save your bookmarks...
How to Backup Bookmarks in Google Chrome
If you want to save your passwords as well see here: http://www.intowindows.com/how-to-backup-saved-passwords-in-google-chrome-browser/
 

  • Close all Chrome windows and tabs.
  • Go to the Start menu > Control Panel. (Windows 8 users: Learn how to access the Control Panel)
  • Click Programs and Features.
  • Double-click Google Chrome.
  • Click Uninstall from the confirmation dialog. Delete your user profile information, like your browser preferences, bookmarks, and history, by selecting the "Also delete your browsing data" checkbox.

Install fresh copy.


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#10 isc28240

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Posted 03 March 2015 - 11:55 PM

I reset Chrome.

I uninstalled it selecting "Also delete browsing data"

I reboot the computer

and then I installed a fresh copy.

 

Unfortunately google's default search engine is still the same searchult.com



#11 Broni

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Posted 04 March 2015 - 12:00 AM

Let's re-check.....

 

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

64-bit users go HERE

  • Double-click SystemLook.exe to run it.
  • Vista users:: Right click on SystemLook.exe, click Run As Administrator
  • Copy the content of the following box and paste it into the main textfield:

:filefind
searchult
:folderfind
searchult
:regfind
searchult
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

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#12 isc28240

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Posted 04 March 2015 - 08:11 AM

Here it is:

 

SystemLook 30.07.11 by jpshortstuff
Log created at 07:02 on 04/03/2015 by admin
Administrator - Elevation successful

========== filefind ==========

Searching for "searchult"
No files found.

========== folderfind ==========

Searching for "searchult"
C:\Users\admin\AppData\Roaming\Searchult d------ [17:42 02/03/2015]

========== regfind ==========

Searching for "searchult"
No data found.

-= EOF =-



#13 Broni

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Posted 04 March 2015 - 11:08 PM

Delete this folder:

 

C:\Users\admin\AppData\Roaming\Searchult

 

Reinstall Chrome one more time.


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#14 isc28240

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Posted 05 March 2015 - 12:39 PM

I deleted the folder.

I reboot the computer

I uninstall Chrome

I reboot the computer

I install Chrome again

 

But The default search engine is still the same.

 

This malware is stubborn :)

Thanks for your for patience man.



#15 Broni

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Posted 05 March 2015 - 05:46 PM

OK....

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


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