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2nd computer infection


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21 replies to this topic

#1 torquehammer

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Posted 02 March 2015 - 07:42 AM

This is the logs for the 2nd computer i have that is infected

 



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#2 torquehammer

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Posted 02 March 2015 - 07:47 AM

 Results of screen317's Security Check version 0.99.97  
 Windows 7 Service Pack 1 x64 (UAC is disabled!)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Disabled!  
ThreatTrack Security VIPRE   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 Java™ 6 Update 45  
 Java 7 Update 45  
 Java version 32-bit out of Date!
  Java 64-bit 8 Update 31  
 Adobe Flash Player 16.0.0.305  
 Adobe Reader XI  
 Mozilla Firefox (36.0)
````````Process Check: objlist.exe by Laurent````````  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 14% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````
 



#3 torquehammer

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Posted 02 March 2015 - 07:48 AM

Farbar Service Scanner Version: 17-01-2015
Ran by Cindy (administrator) on 02-03-2015 at 06:47:50
Running from "J:\Checker"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****



#4 torquehammer

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Posted 02 March 2015 - 07:51 AM

MiniToolBox by Farbar  Version: 30-11-2014
Ran by Cindy (administrator) on 02-03-2015 at 06:49:43
Running from "J:\Checker"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

Realtek PCIe FE Family Controller = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled dhcpmediasense=disabled
add route prefix=0.0.0.0/0 interface="Local Area Connection" nexthop=192.168.1.1 publish=Yes
add address name="Local Area Connection" address=192.168.1.52 mask=255.255.255.0


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Cindy-HP
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 64-31-50-36-B7-76
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::9064:aecd:dd4b:d55f%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.52(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 258224464
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-3E-9E-12-64-31-50-36-B7-76
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{74D8915B-4C22-4E7D-AA77-BB710059AC90}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:300c:2371:3f57:fecb(Preferred)
   Link-local IPv6 Address . . . . . : fe80::300c:2371:3f57:fecb%18(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:4000:809::1001
      173.194.115.65
      173.194.115.66
      173.194.115.67
      173.194.115.68
      173.194.115.69
      173.194.115.70
      173.194.115.71
      173.194.115.72
      173.194.115.73
      173.194.115.78
      173.194.115.64


Pinging google.com [173.194.115.64] with 32 bytes of data:
Reply from 173.194.115.64: bytes=32 time=60ms TTL=51
Reply from 173.194.115.64: bytes=32 time=60ms TTL=51

Ping statistics for 173.194.115.64:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 60ms, Maximum = 60ms, Average = 60ms
Server:  UnKnown
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  98.139.183.24
      206.190.36.45
      98.138.253.109


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=121ms TTL=52
Reply from 98.138.253.109: bytes=32 time=121ms TTL=52

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 121ms, Maximum = 121ms, Average = 121ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 10...64 31 50 36 b7 76 ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
 11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 18...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.52    276
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.52    276
     192.168.1.52  255.255.255.255         On-link      192.168.1.52    276
    192.168.1.255  255.255.255.255         On-link      192.168.1.52    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.52    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.52    276
===========================================================================
Persistent Routes:
  Network Address          Netmask  Gateway Address  Metric
          0.0.0.0          0.0.0.0      192.168.1.1  Default
===========================================================================

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 18     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 18     58 2001::/32                On-link
 18    306 2001:0:9d38:6ab8:300c:2371:3f57:fecb/128
                                    On-link
 10    276 fe80::/64                On-link
 18    306 fe80::/64                On-link
 18    306 fe80::300c:2371:3f57:fecb/128
                                    On-link
 10    276 fe80::9064:aecd:dd4b:d55f/128
                                    On-link
  1    306 ff00::/8                 On-link
 18    306 ff00::/8                 On-link
 10    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 08 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 08 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/25/2015 10:13:26 AM) (Source: ATIeRecord) (User: )
Description: ATI EEU Client has failed to start

Error: (02/25/2015 07:24:21 AM) (Source: ATIeRecord) (User: )
Description: ATI EEU Client has failed to start

Error: (02/24/2015 11:48:40 AM) (Source: Application Error) (User: )
Description: Faulting application name: QuickQuote.exe, version: 2.19.0.1519, time stamp: 0x5486166c
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0xe0434352
Fault offset: 0x0000c42d
Faulting process id: 0x594
Faulting application start time: 0xQuickQuote.exe0
Faulting application path: QuickQuote.exe1
Faulting module path: QuickQuote.exe2
Report Id: QuickQuote.exe3

Error: (02/24/2015 11:48:34 AM) (Source: .NET Runtime) (User: )
Description: Application: QuickQuote.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: Microsoft.VisualBasic.ApplicationServices.CantStartSingleInstanceException
Stack:
   at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.Run(System.String[])
   at JeldWen.QuickQuote.My.MyApplication.Main(System.String[])

Error: (02/24/2015 11:37:55 AM) (Source: MsiInstaller) (User: Cindy-HP)
Description: Product: Windows XP Mode -- This operation will remove all files related to Windows XP Mode. Data stored in the Windows XP Mode virtual hard disk files will also get deleted.

Do you want to uninstall Windows XP Mode?

Error: (02/24/2015 11:20:45 AM) (Source: Application Error) (User: )
Description: Faulting application name: QuickQuote.exe, version: 2.19.0.1519, time stamp: 0x5486166c
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0xe0434352
Fault offset: 0x0000c42d
Faulting process id: 0x17ec
Faulting application start time: 0xQuickQuote.exe0
Faulting application path: QuickQuote.exe1
Faulting module path: QuickQuote.exe2
Report Id: QuickQuote.exe3

Error: (02/24/2015 11:17:26 AM) (Source: .NET Runtime) (User: )
Description: Application: QuickQuote.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: Microsoft.VisualBasic.ApplicationServices.CantStartSingleInstanceException
Stack:
   at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.Run(System.String[])
   at JeldWen.QuickQuote.My.MyApplication.Main(System.String[])

Error: (02/23/2015 07:01:40 AM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (02/20/2015 11:26:51 AM) (Source: ESENT) (User: )
Description: taskhost (1708) WebCacheLocal: Error -1811 occurred while opening logfile C:\Users\Cindy\AppData\Local\Microsoft\Windows\WebCache\V0100083.log.

Error: (01/22/2015 10:03:03 AM) (Source: SignInAssistant) (User: )
Description: StartService failed with hr = 0x80070422


System errors:
=============
Error: (03/02/2015 06:30:34 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

Error: (02/27/2015 00:26:42 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

Error: (02/27/2015 08:16:21 AM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{74D8915B-4C22-4E7D-AA77-BB710059AC90}.
The backup browser is stopping.

Error: (02/26/2015 02:03:27 PM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{74D8915B-4C22-4E7D-AA77-BB710059AC90}.
The backup browser is stopping.

Error: (02/26/2015 10:17:48 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

Error: (02/26/2015 08:14:28 AM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{74D8915B-4C22-4E7D-AA77-BB710059AC90}.
The backup browser is stopping.

Error: (02/25/2015 00:35:22 PM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{74D8915B-4C22-4E7D-AA77-BB710059AC90}.
The backup browser is stopping.

Error: (02/25/2015 11:50:01 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

Error: (02/25/2015 09:49:28 AM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{74D8915B-4C22-4E7D-AA77-BB710059AC90}.
The backup browser is stopping.

Error: (02/24/2015 02:17:42 PM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{74D8915B-4C22-4E7D-AA77-BB710059AC90}.
The backup browser is stopping.


Microsoft Office Sessions:
=========================
Error: (02/25/2015 10:13:26 AM) (Source: ATIeRecord)(User: )
Description:

Error: (02/25/2015 07:24:21 AM) (Source: ATIeRecord)(User: )
Description:

Error: (02/24/2015 11:48:40 AM) (Source: Application Error)(User: )
Description: QuickQuote.exe2.19.0.15195486166cKERNELBASE.dll6.1.7601.1840953159a86e04343520000c42d59401d0505a19c4d80cC:\Program Files (x86)\JELD-WEN\Quick Quote 2\QuickQuote.exeC:\Windows\syswow64\KERNELBASE.dll5d411ef6-bc4d-11e4-8c0d-64315036b776

Error: (02/24/2015 11:48:34 AM) (Source: .NET Runtime)(User: )
Description: Application: QuickQuote.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: Microsoft.VisualBasic.ApplicationServices.CantStartSingleInstanceException
Stack:
   at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.Run(System.String[])
   at JeldWen.QuickQuote.My.MyApplication.Main(System.String[])

Error: (02/24/2015 11:37:55 AM) (Source: MsiInstaller)(User: Cindy-HP)
Description: Product: Windows XP Mode -- This operation will remove all files related to Windows XP Mode. Data stored in the Windows XP Mode virtual hard disk files will also get deleted.

Do you want to uninstall Windows XP Mode?(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (02/24/2015 11:20:45 AM) (Source: Application Error)(User: )
Description: QuickQuote.exe2.19.0.15195486166cKERNELBASE.dll6.1.7601.1840953159a86e04343520000c42d17ec01d050548fd96813C:\Program Files (x86)\JELD-WEN\Quick Quote 2\QuickQuote.exeC:\Windows\syswow64\KERNELBASE.dll77253ed6-bc49-11e4-8954-64315036b776

Error: (02/24/2015 11:17:26 AM) (Source: .NET Runtime)(User: )
Description: Application: QuickQuote.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: Microsoft.VisualBasic.ApplicationServices.CantStartSingleInstanceException
Stack:
   at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.Run(System.String[])
   at JeldWen.QuickQuote.My.MyApplication.Main(System.String[])

Error: (02/23/2015 07:01:40 AM) (Source: CVHSVC)(User: )
Description: (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (02/20/2015 11:26:51 AM) (Source: ESENT)(User: )
Description: taskhost1708WebCacheLocal: C:\Users\Cindy\AppData\Local\Microsoft\Windows\WebCache\V0100083.log-1811

Error: (01/22/2015 10:03:03 AM) (Source: SignInAssistant)(User: )
Description: StartService failed with hr = 0x80070422



=========================== Installed Programs ============================
4500_G510gm_Help (x32 Version: 000.0.439.000 - Hewlett-Packard) Hidden
4500G510gm (x32 Version: 000.0.423.000 - Hewlett-Packard) Hidden
4500G510gm_Software_Min (x32 Version: 000.0.423.000 - Hewlett-Packard) Hidden
64 Bit HP CIO Components Installer (Version: 7.2.8 - Hewlett-Packard) Hidden
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 16.0.0.273 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 16.0.0.273 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 16 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Adobe Refresh Manager (x32 Version: 1.8.0 - Adobe Systems Incorporated) Hidden
ATI Catalyst Install Manager (HKLM\...\{7C7A5A92-046C-A38C-AE0F-8F9CCA0F67A8}) (Version: 3.0.774.0 - ATI Technologies, Inc.)
Bing Rewards Client Installer (x32 Version: 16.0.345.0 - Microsoft Corporation) Hidden
BufferChm (x32 Version: 130.0.331.000 - Hewlett-Packard) Hidden
Caché instance [CACHE] (HKLM\...\{000EFB7B-C9AD-4ECA-9EF3-4B682632B9AD}) (Version: 1.00.0002 - InterSystems Corporation)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - ATI) Hidden
Catalyst Control Center Core Implementation (x32 Version: 2010.0511.2153.37435 - ATI) Hidden
Catalyst Control Center Graphics Full Existing (x32 Version: 2010.0511.2153.37435 - ATI) Hidden
Catalyst Control Center Graphics Full New (x32 Version: 2010.0511.2153.37435 - ATI) Hidden
Catalyst Control Center Graphics Light (x32 Version: 2010.0511.2153.37435 - ATI) Hidden
Catalyst Control Center Graphics Previews Vista (x32 Version: 2010.0511.2153.37435 - ATI) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2010.0511.2153.37435 - ATI Technologies, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2010.0511.2153.37435 - ATI) Hidden
CCC Help Chinese Standard (x32 Version: 2010.0511.2152.37435 - ATI) Hidden
CCC Help Chinese Traditional (x32 Version: 2010.0511.2152.37435 - ATI) Hidden
CCC Help Czech (x32 Version: 2010.0511.2152.37435 - ATI) Hidden
CCC Help Danish (x32 Version: 2010.0511.2152.37435 - ATI) Hidden
CCC Help Dutch (x32 Version: 2010.0511.2152.37435 - ATI) Hidden
CCC Help English (x32 Version: 2010.0511.2152.37435 - ATI) Hidden
CCC Help Finnish (x32 Version: 2010.0511.2152.37435 - ATI) Hidden
CCC Help French (x32 Version: 2010.0511.2152.37435 - ATI) Hidden
CCC Help German (x32 Version: 2010.0511.2152.37435 - ATI) Hidden
CCC Help Greek (x32 Version: 2010.0511.2152.37435 - ATI) Hidden
CCC Help Hungarian (x32 Version: 2010.0511.2152.37435 - ATI) Hidden
CCC Help Italian (x32 Version: 2010.0511.2152.37435 - ATI) Hidden
CCC Help Japanese (x32 Version: 2010.0511.2152.37435 - ATI) Hidden
CCC Help Korean (x32 Version: 2010.0511.2152.37435 - ATI) Hidden
CCC Help Norwegian (x32 Version: 2010.0511.2152.37435 - ATI) Hidden
CCC Help Polish (x32 Version: 2010.0511.2152.37435 - ATI) Hidden
CCC Help Portuguese (x32 Version: 2010.0511.2152.37435 - ATI) Hidden
CCC Help Russian (x32 Version: 2010.0511.2152.37435 - ATI) Hidden
CCC Help Spanish (x32 Version: 2010.0511.2152.37435 - ATI) Hidden
CCC Help Swedish (x32 Version: 2010.0511.2152.37435 - ATI) Hidden
CCC Help Thai (x32 Version: 2010.0511.2152.37435 - ATI) Hidden
CCC Help Turkish (x32 Version: 2010.0511.2152.37435 - ATI) Hidden
ccc-core-static (x32 Version: 2010.0511.2153.37435 - ATI) Hidden
ccc-utility64 (Version: 2010.0511.2153.37435 - ATI) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.00 - Piriform)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Destinations (x32 Version: 130.0.0.0 - Hewlett-Packard) Hidden
DeviceDiscovery (x32 Version: 130.0.372.000 - Hewlett-Packard) Hidden
DocMgr (x32 Version: 130.0.000.000 - Hewlett-Packard) Hidden
DocProc (x32 Version: 13.0.0.0 - Hewlett-Packard) Hidden
DocXT version 2014.08.11 (HKLM-x32\...\{15646BDE-BC94-4DCE-A207-B4BA96E88289}_is1) (Version: 2014.08.11 - Woodware Systems)
DVD Menu Pack for HP MediaSmart Video (HKLM-x32\...\InstallShield_{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}) (Version: 4.2.4412 - Hewlett-Packard)
DVD Menu Pack for HP MediaSmart Video (x32 Version: 4.2.4412 - Hewlett-Packard) Hidden
EPOPS (HKLM-x32\...\{37B66660-8C4C-11DB-6784-0491D2F918BE}) (Version: 091116 1113 - Simonton Windows)
Fax (x32 Version: 130.0.418.000 - Hewlett-Packard) Hidden
GPBaseService2 (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP Auto (Version: 1.0.12494.3472 - Hewlett-Packard Company) Hidden
HP Client Services (Version: 1.0.12656.3472 - Hewlett-Packard) Hidden
HP Customer Experience Enhancements (x32 Version: 6.0.1.8 - Hewlett-Packard) Hidden
HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP)
HP Document Manager 2.0 (HKLM\...\HP Document Manager) (Version: 2.0 - HP)
HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)
HP MediaSmart DVD (HKLM-x32\...\InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}) (Version: 4.2.4521 - Hewlett-Packard)
HP MediaSmart DVD (x32 Version: 4.2.4521 - Hewlett-Packard) Hidden
HP MediaSmart Music (HKLM-x32\...\InstallShield_{91A34181-9FAD-43AB-A35F-E7A8945B7E1C}) (Version: 4.2.4517 - Hewlett-Packard)
HP MediaSmart Music (x32 Version: 4.2.4517 - Hewlett-Packard) Hidden
HP MediaSmart Photo (HKLM-x32\...\InstallShield_{6DAF8CDC-9B04-413B-A0F2-BCC13CF8A5BF}) (Version: 4.2.4513 - Hewlett-Packard)
HP MediaSmart Photo (x32 Version: 4.2.4513 - Hewlett-Packard) Hidden
HP MediaSmart SmartMenu (HKLM\...\{A40F60B1-F1E1-452E-96A5-FF97F9A2D102}) (Version: 3.1.2.4 - Hewlett-Packard)
HP MediaSmart Video (HKLM-x32\...\InstallShield_{D12E3E7F-1B13-4933-A915-16C7DD37A095}) (Version: 4.2.4522 - Hewlett-Packard)
HP MediaSmart Video (x32 Version: 4.2.4522 - Hewlett-Packard) Hidden
HP MediaSmart/TouchSmart Netflix (HKLM-x32\...\{2EA3D6B2-157E-4112-A3AB-BF17E16661C3}) (Version: 1.0.4.0 - Hewlett-Packard)
HP MovieStore (HKLM-x32\...\{9008D736-35CA-40DB-A2BE-5F32D954E5AA}) (Version: 2.0.2 - Hewlett-Packard)
HP MovieStore (x32 Version: 1.0.027 - Hewlett-Packard) Hidden
HP Odometer (HKLM-x32\...\{B8AC1A89-FFD1-4F97-8051-E505A160F562}) (Version: 2.10.0000 - Hewlett-Packard)
HP Officejet 4500 G510g-m (HKLM\...\{E5083D57-D93F-404C-A91F-1C50D67C2BEB}) (Version: 13.0 - HP)
HP Setup (HKLM-x32\...\{53469506-A37E-4314-A9D9-38724EC23A75}) (Version: 8.4.4400.3525 - Hewlett-Packard Company)
HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.0.12844.3519 - Hewlett-Packard Company)
HP Smart Web Printing 4.5 (HKLM\...\HP Smart Web Printing) (Version: 4.5 - HP)
HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP)
HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)
HP Support Information (HKLM-x32\...\{7F2A11F4-EAE8-4325-83EC-E3E99F85169E}) (Version: 10.1.1000 - Hewlett-Packard)
HP Update (HKLM-x32\...\{DE77FE3F-A33D-499A-87AD-5FC406617B40}) (Version: 5.002.003.003 - Hewlett-Packard)
HP Vision Hardware Diagnostics (HKLM\...\{D79A02E9-6713-4335-9668-AAC7474C0C0E}) (Version: 2.1.6.0 - Hewlett-Packard)
HPProductAssistant (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
Java 7 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217045FF}) (Version: 7.0.450 - Oracle)
Java™ 6 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216045FF}) (Version: 6.0.450 - Oracle)
JELD-WEN Quick Quote 2 (HKLM-x32\...\QuickQuote 2) (Version: 2.19.0.1519 - JELD-WEN inc.)
JELD-WEN Quick Quote 2 Builders and Premium Wood (Rantoul) (HKLM-x32\...\QuickQuote2-Caradco) (Version: 2014.4.1.1193 - JELD-WEN inc.)
JELD-WEN Quick Quote 2 Custom Wood (Bend) (HKLM-x32\...\QuickQuote2-Pozzi) (Version: 2014.4.0.1128 - JELD-WEN inc.)
JELD-WEN Quick Quote 2 Door Systems (HKLM-x32\...\QuickQuote2-DoorSystems) (Version: 2014.4.0.819 - JELD-WEN inc.)
JELD-WEN Quick Quote 2 IWP Aurora Custom Fiberglass Doors (HKLM-x32\...\QuickQuote2-IWP-TE) (Version: 2014.4.0.1086 - JELD-WEN inc.)
JELD-WEN Quick Quote 2 IWP Custom Wood Doors (HKLM-x32\...\QuickQuote2-IWP) (Version: 2014.4.0.1103 - JELD-WEN inc.)
JELD-WEN Quick Quote 2 Premium Wood (Hawkins, Ringtown) (HKLM-x32\...\QuickQuote2-Norco) (Version: 2014.4.0.1118 - JELD-WEN inc.)
JELD-WEN Quick Quote 2 Vinyl & Aluminum (HKLM-x32\...\QuickQuote2-Summit) (Version: 2014.4.1.1176 - JELD-WEN inc.)
JELD-WEN Quick Quote 2 Vinyl & Aluminum (Venice) (HKLM-x32\...\QuickQuote2-Seasonshield) (Version: 2014.4.1.1121 - JELD-WEN inc.)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
LightScribe System Software (HKLM-x32\...\{46BA053F-57B3-4153-BDB6-D37EEC8B12D7}) (Version: 1.18.15.1 - LightScribe)
LSI PCI-SV92EX Soft Modem (HKLM\...\LSI Soft Modem) (Version: 2.2.100 - LSI Corporation)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
MarketResearch (x32 Version: 130.0.374.000 - Hewlett-Packard) Hidden
MGM ParadigmPlus (HKLM-x32\...\InstallShield_{C55BA641-09F7-4BA1-B5BE-77F43EA10314}) (Version: 2.0.3011 - WTS Paradigm)
MGM ParadigmPlus (x32 Version: 2.0.3011 - WTS Paradigm) Hidden
Microsoft .NET Framework 1.1 (HKLM-x32\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 (x32 Version: 1.1.4322 - Microsoft) Hidden
Microsoft .NET Framework 1.1 Hotfix (KB925168) (HKLM-x32\...\M925168) (Version:  - )
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4693.1002 - Microsoft Corporation)
Microsoft Office 97, Standard Edition (HKLM-x32\...\Office8.0) (Version:  - )
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SkyDrive (HKCU\...\SkyDriveSetup.exe) (Version: 17.0.2003.1112 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.50908 - Microsoft Corporation) Hidden
Microsoft WSE 3.0 Runtime (x32 Version: 3.0.5305.0 - Microsoft Corp.) Hidden
Movie Theme Pack for HP MediaSmart Video (HKLM-x32\...\InstallShield_{3023EBDA-BF1B-4831-B347-E5018555F26E}) (Version: 4.2.4412 - Hewlett-Packard)
Movie Theme Pack for HP MediaSmart Video (x32 Version: 4.2.4412 - Hewlett-Packard) Hidden
Mozilla Firefox 36.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 36.0 (x86 en-US)) (Version: 36.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 34.0.5 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
NetUtils (HKLM-x32\...\NetUtils) (Version:  - )
Network64 (Version: 130.0.374.000 - Hewlett-Packard) Hidden
Network64 (Version: 140.0.221.000 - Hewlett-Packard) Hidden
OCR Software by I.R.I.S. 13.0 (HKLM\...\HPOCR) (Version: 13.0 - HP)
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4693.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4693.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4693.1002 - Microsoft Corporation) Hidden
PDF Complete Special Edition (HKLM-x32\...\PDF Complete) (Version: 4.0.9 - PDF Complete, Inc)
PictureMover (HKLM-x32\...\{264FE20A-757B-492a-B0C3-4009E2997D8A}) (Version: 3.5.0.33 - Hewlett-Packard Company)
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6196 - Realtek Semiconductor Corp.)
Recovery Manager (x32 Version: 5.5.3219 - CyberLink Corp.) Hidden
Scan (x32 Version: 13.0.0.0 - Hewlett-Packard) Hidden
SmartWebPrinting (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden
SolutionCenter (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden
Status (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden
TinyTERM (HKLM-x32\...\TinyTERM) (Version:  - )
Toolbox (x32 Version: 130.0.648.000 - Hewlett-Packard) Hidden
TrayApp (x32 Version: 130.0.376.000 - Hewlett-Packard) Hidden
VIPRE Internet Security (HKLM-x32\...\{C1D1FC57-3EB9-4B21-BCA3-F1C927508200}) (Version: 7.0.6.2 - ThreatTrack Security, Inc.)
VIPRE Internet Security (x32 Version: 7.0.6.2 - ThreatTrack Security, Inc.) Hidden
WebReg (x32 Version: 130.0.132.017 - Hewlett-Packard) Hidden
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
WoodWare Report Viewer (HKLM-x32\...\{1D09ABE9-DF65-4DD6-AA9A-0004639AE0AD}) (Version: 6.1.0312 - WoodWare Systems)
WTS Paradigm Base Camp (HKLM-x32\...\{85F38E17-C6C2-4846-9CCB-37BF05A7EBB7}) (Version: 1.0.0 - WTS Paradigm)

========================= Devices: ================================

Name: HP Officejet Pro 8620
Description: HP Officejet Pro 8620
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service:
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 26%
Total physical RAM: 4863.29 MB
Available physical RAM: 3588.16 MB
Total Pagefile: 9724.76 MB
Available Pagefile: 8027.32 MB
Total Virtual: 4095.88 MB
Available Virtual: 3979.51 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:685.27 GB) (Free:614.67 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:13.27 GB) (Free:1.63 GB) NTFS
8 Drive j: (Lexar) (Removable) (Total:119.21 GB) (Free:119.09 GB) FAT32

========================= Users: ========================================

User accounts for \\CINDY-HP

Administrator            ASPNET                   Cindy                    
Guest                    

========================= Restore Points ==================================

05-02-2015 15:26:44 Scheduled Checkpoint
11-02-2015 21:59:37 Windows Update
16-02-2015 22:06:18 Windows Update
24-02-2015 14:46:34 Scheduled Checkpoint
24-02-2015 17:36:53 Removed Windows XP Mode
24-02-2015 17:37:42 Removed Windows XP Mode
25-02-2015 13:25:04 Windows Update

**** End of log ****
 



#5 torquehammer

torquehammer
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  • Local time:06:25 PM

Posted 02 March 2015 - 08:08 AM

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 3/2/2015
Scan Time: 6:53:20 AM
Logfile: MWB 3-2-15.txt
Administrator: Yes

Version: 2.00.4.1028
Malware Database: v2015.03.02.03
Rootkit Database: v2015.02.25.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Cindy

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 349743
Time Elapsed: 12 min, 36 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)



#6 torquehammer

torquehammer
  • Topic Starter

  • Members
  • 36 posts
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  • Local time:06:25 PM

Posted 02 March 2015 - 08:25 AM

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.1.1004

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17633

Java version: 1.6.0_45

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, Q:\ DRIVE_FIXED
CPU speed: 3.000000 GHz
Memory total: 5099524096, free: 3766091776

=======================================
Initializing...
------------ Kernel report ------------
     03/02/2015 07:08:47
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\amd_sata.sys
\SystemRoot\system32\DRIVERS\storport.sys
\SystemRoot\system32\DRIVERS\amd_xata.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\AtiPcie64.sys
\SystemRoot\system32\drivers\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\SbFw.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vpcnfltr.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\vpcvmm.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\amdppm.sys
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\agrsm64.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\drivers\modem.sys
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbfilter.sys
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\rdpbus.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\drivers\mouclass.sys
\SystemRoot\system32\DRIVERS\SBFWIM.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\vpcusb.sys
\SystemRoot\system32\DRIVERS\usbrpm.sys
\SystemRoot\system32\DRIVERS\vpchbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_amd_sata.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\drivers\hidusb.sys
\SystemRoot\system32\drivers\HIDCLASS.SYS
\SystemRoot\system32\drivers\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\sbapifs.sys
\SystemRoot\system32\DRIVERS\Sftvollh.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\system32\DRIVERS\Sftfslh.sys
\SystemRoot\system32\DRIVERS\Sftplaylh.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\Sftredirlh.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\system32\DRIVERS\asyncmac.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\System32\cdd.dll
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\difxapi.dll
\Windows\System32\setupapi.dll
\Windows\System32\msvcrt.dll
\Windows\System32\oleaut32.dll
\Windows\System32\imm32.dll
\Windows\System32\psapi.dll
\Windows\System32\ws2_32.dll
\Windows\System32\gdi32.dll
\Windows\System32\clbcatq.dll
\Windows\System32\usp10.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\Wldap32.dll
\Windows\System32\lpk.dll
\Windows\System32\sechost.dll
\Windows\System32\shell32.dll
\Windows\System32\kernel32.dll
\Windows\System32\ole32.dll
\Windows\System32\wininet.dll
\Windows\System32\user32.dll
\Windows\System32\msctf.dll
\Windows\System32\iertutil.dll
\Windows\System32\imagehlp.dll
\Windows\System32\urlmon.dll
\Windows\System32\nsi.dll
\Windows\System32\normaliz.dll
\Windows\System32\comdlg32.dll
\Windows\System32\shlwapi.dll
\Windows\System32\advapi32.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\KernelBase.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\userenv.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\wintrust.dll
\Windows\System32\devobj.dll
\Windows\System32\comctl32.dll
\Windows\System32\crypt32.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\msasn1.dll
\Windows\System32\profapi.dll
\Windows\SysWOW64\normaliz.dll
----------- End -----------
Done!

Scan started
Database versions:
  main:    v2014.11.18.05
  rootkit: v2014.11.12.01

<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8004717790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80047172c0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8004717790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80045baac0, DeviceName: Unknown, DriverName: \Driver\amd_xata\
DevicePointer: 0xfffffa80045b59c0, DeviceName: \Device\0000005a\, DriverName: \Driver\amd_sata\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 62972158

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 204800
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 206848  Numsec = 1437110272

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1437317120  Numsec = 27828224

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 750156374016 bytes
Sector size: 512 bytes

Done!
Physical Sector Size: 0
Drive: 1, DevicePointer: 0xfffffa8005fd6060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8005fa94c0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8005fd6060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8005fcc370, DeviceName: Unknown, DriverName: \Driver\usbfilter\
DevicePointer: 0xfffffa8005fc5060, DeviceName: \Device\00000073\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 2, DevicePointer: 0xfffffa8005fd7060, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8005fd6b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8005fd7060, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8005fc9af0, DeviceName: Unknown, DriverName: \Driver\usbfilter\
DevicePointer: 0xfffffa8005fc4060, DeviceName: \Device\00000074\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 3, DevicePointer: 0xfffffa8005fd8060, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8005fd7b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8005fd8060, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8005fa9040, DeviceName: Unknown, DriverName: \Driver\usbfilter\
DevicePointer: 0xfffffa8005017060, DeviceName: \Device\00000075\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 4, DevicePointer: 0xfffffa8005fd9060, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8005fd8b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8005fd9060, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8005fa9bf0, DeviceName: Unknown, DriverName: \Driver\usbfilter\
DevicePointer: 0xfffffa8005fca750, DeviceName: \Device\00000076\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 512
Drive: 5, DevicePointer: 0xfffffa8005ae7790, DeviceName: \Device\Harddisk5\DR5\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa800a752700, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8005ae7790, DeviceName: \Device\Harddisk5\DR5\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8006def550, DeviceName: Unknown, DriverName: \Driver\usbfilter\
DevicePointer: 0xfffffa8009b631b0, DeviceName: \Device\00000087\, DriverName: \Driver\USBSTOR\
------------ End ----------
Alternate DeviceName: \Device\Harddisk5\DR5\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 5
Scanning MBR on drive 5...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: C3072E18

Partition information:

    Partition 0 type is Other (0xc)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 64  Numsec = 250068928

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 128035323904 bytes
Sector size: 512 bytes

Done!
Scan finished
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-5-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-5-r.mbam...
Removal finished
 



#7 torquehammer

torquehammer
  • Topic Starter

  • Members
  • 36 posts
  • OFFLINE
  •  
  • Local time:06:25 PM

Posted 02 March 2015 - 08:26 AM

Rkill 2.7.0 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 03/02/2015 07:25:48 AM in x64 mode.
Windows Version: Windows 7 Professional Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Defender Disabled

   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001

 * Windows Firewall Disabled

   [HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
   "EnableFirewall" = dword:00000000
 



#8 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,270 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:05:25 PM

Posted 09 March 2015 - 02:25 PM

Hi, are you having redirects of pages?

Uninstall this in Control Panel

Java 7 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217045FF}) (Version: 7.0.450 - Oracle)
Java™ 6 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216045FF}) (Version: 6.0.450 - Oracle)

Empty your temp folders using TFC (Temporary File Cleaner)
  • Please download TFC by Old Timer and save it to your desktop.
    alternate download link
  • Save any unsaved work. (TFC will close ALL open programs including your browser!)
  • Double-click on TFC.exe to run it. (If you are using Vista or above, right-click on the file and choose "Run As Administrator".)
  • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
  • Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway allowing Windows to load normally (not into Safe Mode) to ensure a complete clean.
Next run these and tell how it is after.

zcMPezJ.pngAdwCleaner
  • Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool. Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
lv0mVRW.pngJunkware Removal Tool
  • Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
cvMlKv6.pngESET Online Scanner
  • Hold down Control and click on this link to open ESET Online Scanner in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE: Sometimes if ESET finds no infections it will not create a log.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 torquehammer

torquehammer
  • Topic Starter

  • Members
  • 36 posts
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  • Local time:06:25 PM

Posted 09 March 2015 - 04:33 PM

# AdwCleaner v4.112 - Logfile created 09/03/2015 at 16:29:14
# Updated 09/03/2015 by Xplode
# Database : 2015-03-05.1 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : Cindy - CINDY-HP
# Running from : C:\Users\Cindy\Downloads\AdwCleaner(1).exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****

File Found : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk
Folder Found : C:\ProgramData\Ask

***** [ Scheduled tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{430B8259-3F9E-4346-93DF-1C3149FFEF21}
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{430B8259-3F9E-4346-93DF-1C3149FFEF21}
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{EC29EDF6-AD3C-4E1C-A087-D6CB81400C43}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{EC29EDF6-AD3C-4E1C-A087-D6CB81400C43}

***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17631


-\\ Mozilla Firefox v36.0.1 (x86 en-US)

[vfqey2aq.default] - Line Found : user_pref("browser.search.order.1", "Ask.com");
[vfqey2aq.default] - Line Found : user_pref("browser.search.selectedEngine", "Ask.com");

-\\ Google Chrome v

*************************

AdwCleaner[R0].txt - [2810 bytes] - [09/03/2015 16:29:14]

########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [2869 bytes] ##########
 



#10 torquehammer

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Posted 09 March 2015 - 04:37 PM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.3 (03.01.2015:1)
OS: Windows 7 Professional x64
Ran by Cindy on Mon 03/09/2015 at 16:34:36.70
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\HPSF_Tasks_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\HPSF_Tasks_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\TaskScheduler_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\TaskScheduler_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\HPSF_Tasks_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\HPSF_Tasks_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\TaskScheduler_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\TaskScheduler_RASMANCS
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{430B8259-3F9E-4346-93DF-1C3149FFEF21}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{02478D38-C3F9-4efb-9B51-7695ECA05670}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{02478D38-C3F9-4efb-9B51-7695ECA05670}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\ask"
Successfully deleted: [Empty Folder] C:\Users\Cindy\appdata\local\{051CC71E-4FEF-447B-85FE-7E086CD3851B}
Successfully deleted: [Empty Folder] C:\Users\Cindy\appdata\local\{05FC77E6-4E11-4BC6-B8E9-D94E53325754}
Successfully deleted: [Empty Folder] C:\Users\Cindy\appdata\local\{066D37F3-AB6A-4BD7-9F79-694A52BC9A5D}
Successfully deleted: [Empty Folder] C:\Users\Cindy\appdata\local\{0EEF6C94-363F-42BF-9104-3E3FF8A0885B}
Successfully deleted: [Empty Folder] C:\Users\Cindy\appdata\local\{1BAE3BE9-0292-483A-9539-64863FB889A9}
Successfully deleted: [Empty Folder] C:\Users\Cindy\appdata\local\{28A8E01D-9934-4DEE-AB7F-75581D574E05}
Successfully deleted: [Empty Folder] C:\Users\Cindy\appdata\local\{2CBE98E1-DBE9-48FE-8D82-EC3697C36F16}
Successfully deleted: [Empty Folder] C:\Users\Cindy\appdata\local\{31992A26-56B5-496E-85F3-81A1E08878D7}
Successfully deleted: [Empty Folder] C:\Users\Cindy\appdata\local\{39ABF3DB-E4D5-4F2C-9B11-80BD91182FFD}
Successfully deleted: [Empty Folder] C:\Users\Cindy\appdata\local\{3EE0A4C6-AB62-4F4E-AC9B-1E2911DDE484}
Successfully deleted: [Empty Folder] C:\Users\Cindy\appdata\local\{44DBE6C4-1581-4F47-9F51-E87822AE7136}
Successfully deleted: [Empty Folder] C:\Users\Cindy\appdata\local\{484F7733-6938-404B-8CDF-C19681CDEA7A}
Successfully deleted: [Empty Folder] C:\Users\Cindy\appdata\local\{5DFF78E2-3387-4350-9EA8-C00F7DA31058}
Successfully deleted: [Empty Folder] C:\Users\Cindy\appdata\local\{5F54F7F5-E1D9-46F5-8BB4-C835569224E7}
Successfully deleted: [Empty Folder] C:\Users\Cindy\appdata\local\{62B10CCC-F79F-4620-8CF1-CF57907593D8}
Successfully deleted: [Empty Folder] C:\Users\Cindy\appdata\local\{73769096-3A99-4AFB-9B6A-912DD08B44E8}
Successfully deleted: [Empty Folder] C:\Users\Cindy\appdata\local\{764E0ADC-22F5-4D04-A3DF-D0C286FB6A73}
Successfully deleted: [Empty Folder] C:\Users\Cindy\appdata\local\{7E0FFF7F-BAB9-49B2-AC33-C7710D7746E9}
Successfully deleted: [Empty Folder] C:\Users\Cindy\appdata\local\{82AFF940-49AE-4AFE-A761-D1A99C2595A2}
Successfully deleted: [Empty Folder] C:\Users\Cindy\appdata\local\{9059203E-8FF9-4F2C-8996-3387051CF854}
Successfully deleted: [Empty Folder] C:\Users\Cindy\appdata\local\{9268C262-A35B-46A4-8EA4-7DC9D75F8E0A}
Successfully deleted: [Empty Folder] C:\Users\Cindy\appdata\local\{985D43F9-B386-4A7F-88AC-547F844F2099}
Successfully deleted: [Empty Folder] C:\Users\Cindy\appdata\local\{B2BED2DD-26E5-4A9A-B35B-BBEC164256BC}
Successfully deleted: [Empty Folder] C:\Users\Cindy\appdata\local\{BE69E2E9-18BD-49F2-B8AF-1875D9AAC897}
Successfully deleted: [Empty Folder] C:\Users\Cindy\appdata\local\{C3C13428-28B7-4190-9C0D-06E3FDC105FF}
Successfully deleted: [Empty Folder] C:\Users\Cindy\appdata\local\{C3C7AD7B-3B64-41FB-87B3-358B0BB761B5}
Successfully deleted: [Empty Folder] C:\Users\Cindy\appdata\local\{C5C5FCEF-9952-42F6-AE97-06436CDAD192}
Successfully deleted: [Empty Folder] C:\Users\Cindy\appdata\local\{EA22B6D7-54DC-4B1A-A34E-FC368CC9DA42}



~~~ FireFox

Successfully deleted the following from C:\Users\Cindy\AppData\Roaming\mozilla\firefox\profiles\vfqey2aq.default\prefs.js

user_pref("browser.search.order.1", "Ask.com");
user_pref("browser.search.selectedEngine", "Ask.com");
Emptied folder: C:\Users\Cindy\AppData\Roaming\mozilla\firefox\profiles\vfqey2aq.default\minidumps [18 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 03/09/2015 at 16:37:14.37
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#11 boopme

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Posted 10 March 2015 - 08:26 AM

Let's also remove what ADW found.. How is it now?

Double click on AdwCleaner.exe to run the tool again. Vista/Windows 7/8 users right-click and select Run As Administrator
  • The tool will start to update the database, please wait a bit.
  • Click on the Scan button.
  • AdwCleaner will begin to scan your computer like it did before.
  • After the scan has finished...
  • This time click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 torquehammer

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Posted 10 March 2015 - 03:58 PM

# AdwCleaner v4.112 - Logfile created 10/03/2015 at 15:54:57
# Updated 09/03/2015 by Xplode
# Database : 2015-03-05.1 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : Cindy - CINDY-HP
# Running from : C:\Users\Cindy\Downloads\AdwCleaner(1).exe
# Option : Cleaning

***** [ Services ] *****


***** [ Files / Folders ] *****

File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk

***** [ Scheduled tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{EC29EDF6-AD3C-4E1C-A087-D6CB81400C43}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{EC29EDF6-AD3C-4E1C-A087-D6CB81400C43}

***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17631


-\\ Mozilla Firefox v36.0.1 (x86 en-US)


-\\ Google Chrome v


*************************

AdwCleaner[R0].txt - [2992 bytes] - [09/03/2015 16:29:14]
AdwCleaner[R1].txt - [1939 bytes] - [10/03/2015 15:51:27]
AdwCleaner[S0].txt - [1747 bytes] - [10/03/2015 15:54:57]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1806  bytes] ##########
 



#13 torquehammer

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Posted 13 March 2015 - 01:37 PM

14 hours later and no log or threats from ESET



#14 boopme

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Posted 13 March 2015 - 02:10 PM

But it is running? If yes let it go.. Sometimes this is very long.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 torquehammer

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Posted 13 March 2015 - 03:32 PM

no its done






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