Hi I am a first time poster and I am working on a PC that has multiple issues, including the infections listed above. I have seen some steps on one of the other malware removal forums here as I am an avid reader of bleeping computer forums. The machine I am working on is :
Windows 7 home Premium 64 bit running Norton 360 (Norton is not my preferred anti-virus program, but its not my machine)
Malwarebytes is also installed, but not able to update the data bases as I keep getting blocked from accessing the internet. Please find my initial scans attached. I have also run Norton 360 prior to running Farbar with no risks detected. I also ran what I could of Malwarebytes (4 times) and Malwarebytes with no luck. I still cannot access webpages in internet explorer, with a full internet connection. I am typing this from my own laptop which is connected to the my internet. The PC I am working on has a full connection, but the browser wont allow me to open a page to type in my password for guest access. I had to uninstall ie11 so I could actually get on the internet on the machine. I am stumped, and short of performing a full system recovery, I figured I would consult here. Thanks for your help. I have included the Farbar reports. Any insight would be appreciated.