Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Virus/Hijackware/Malware Win7 - Hijacks Admin Permissions & More


  • This topic is locked This topic is locked
2 replies to this topic

#1 BilboT34Baggins

BilboT34Baggins

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:11:32 AM

Posted 01 March 2015 - 08:59 PM

This is my first post on BleepingComputer, so if this is inappropriate, please let me know. I've recently come across a very resilient virus (I use that term EXTREMELY lightly...because I have no idea what this actually is...) that has entirely shut down my computer.
 
My machine is a custom built desktop with a quad core AMD processor, 16gb of RAM, a RADEON 6670 (I think), a 120gb SSD for the OS (Win7 Home Premium), a 1TB Secondary Drive for files and programs that I don't need to bring up that quickly, and a 1TB external harddrive that has a boatload of old stuff on it.
 
Here are the symptoms (that I've found so far): 
- Unable to access windows explorer filesystem due to permissions 
- Unable to access control panel - Antivirus (MSE) turned off...can't turn it back on 
- Original "infection" (prior to reformatting) STILL in affect during safe mode boot
- Windows Defender disabled 
- Background changed to black, and the toolbar icons were removed/moved/deleted (white boxes that didn't work).
 
What I've done so far: 
1. First thing first...I let it sit for a while...powered on like an idiot...because I thought the problem was a windows authentication issue (even though this is genuine windows 7) thinking I would bring it up with Windows when I had a chance. 
2. Then I ran a couple scans with MalwareBytes. I found nothing. 
3. Decided instead of dealing with this any longer, since it seemed to have a pretty good hold on my machine...that I would just reformat. Prior to reformatting from CD, I disconnected my secondary and external drives, in case they were also 'infected'. 
4. Reformatting went fine, of course, and I proceeded to boot into safe mode and scan the secondary drive with both MSE and MalwareBytes. Nothing was found. 
5. Then, out of stupidity and forgetfulness, I booted into standard mode and scanned the External drive with both MSE and MalwareBytes. Nothing was found. 
6. Then, satisfied that I had vanquished the beast, I thought about what kind of bitcoin mining I was going to do, and shutdown my computer. 
7. Upon booting back up...it was BACK. From the ashes. I had done nothing that would bring back the same issue. I hadn't even installed the same programs that I had previously. 
8. I immediately booted into safe mode and scanned all drives...this time after doing further research and finding that I MAY have picked up some hijackware (even though I haven't seen any "FBI" message or the like). 
This time I scanned with: 
- Microsoft Safety Security Scanner 
- Hitman Pro (which seems useless unless you pay the $25 they want) 
- MalwareBytes Standard AND RootKit Beta 
- Win7 Malicious Software Removal Tool 
- Microsoft Security Essentials (MSE) 
ALL of the above security scanners found NOTHING. ABSOLUTELY NOTHING. 
9. The only difference between current iteration and the first iteration is that the problem is gone when in safe mode. I'm guessing it's because I caught it fast enough this time.
 
I am now speaking to you, pleading for advice, from the safety of safe mode (with networking). I'm this close to going through, by hand, every file of the 500+gb stored on my external drive with a fine tooth comb and deleting anything I don't absolutely need to keep. 
 
Has anyone seen anything like this before, and what steps did you take to rid yourself of the problem? I'm not looking to salvage my windows installation. I would merely like to be able to separate my stored data from this malicious software, so I can reformat and be on my business. Any suggestions?
 
Thank You Brilliant minds of BleepingComputer, I'm at my wits end...
 
BilboT34Baggins


BC AdBot (Login to Remove)

 


m

#2 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,549 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:32 PM

Posted 06 March 2015 - 09:00 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

step1.gif In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/568777 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

step2.gifIf you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new FRST log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download FRST by Farbar from the following link if you no longer have it available and save it to your destop.

    FRST Download Link

  • When you go to the above page, there will be 32-bit and 64-bit downloads available. Please click on the appropriate one for your version of Windows. If you are unsure as to whether your Windows is 32-bit or 64-bit, please see this tutorial.
  • Double click on the FRST icon and allow it to run.
  • Agree to the usage agreement and FRST will open. Do not make any changes and click on the Scan button.
  • Notepad will open with the results.
  • Post the new logs as explained in the prep guide.
  • Close the program window, and delete the program from your desktop.


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,549 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:32 PM

Posted 11 March 2015 - 08:05 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

Thank you for using Bleeping Computer, and have a great day!




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users