Hi. My friend would like to use some help on her laptop. I already suggested that she should register here and ask directly but she was too busy at the moment. She bought an Acer Aspire laptop with the same specs as mine although it was from a 2nd hand store. It was a laptop with Windows 8 OS, iE7 processor, 4GB DDR3 L Memory, 500 GB HDD. She doesn't have any CDs with her when she bought it because she bought it in a rush. The store only sells laptop but with no installation CDs with them because it had a pre-installed OS. Back to her laptop, she's pretty annoyed for 2 weeks now because she can only access a local account in it. There was an admin account in it, though. I've tried doing things like installing bootable programs on USB that removes admin passwords but the laptop says it doesn't even have a boot option for it. I also manually enabled the boot-thingy on the BIOS. How can we get or remove the admin password?