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SSD/HDD Issues - All HDD's being accessed while installing onto SSD (C:)


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21 replies to this topic

#1 thompssp

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Posted 28 February 2015 - 11:03 AM

Hello all. This is my first post to this site so I hope I'm posting in the correct area.

 

I just received a new PC that was custom built AVA Direct. It's Windows 8.1 64bit/i7 5960X CPU/16 GB Corsair Vengeance RAM/EVGA NVIDIA GeForce GTX 980 4GB GPU and ASUS Extreme V Motherboard.

 

I have one Samsung SSD 850 500GB as my primary OS hard drive. Two Internal Western Digital storage drives (one 2TB Black (D:) and one 500GB Caviar (E:)) and one external Western Digital My Passport 1TB drive (I:). My issue is that every time I try to install something onto the SSD (C:), the computer pauses and starts reading my other internal WD drives for some reason and even the external one comes out of sleep mode. I can hear at least one of the platter drives running like crazy like it's defragging or indexing and I receive a pop up from Norton saying that there is high disk usage by the MSIEXEC.EXE and sometimes it states that it's a WD drive but doesn't indicate which one. Then finally after about 3 minutes, the file/program will finally install onto the SSD. It's extremely annoying. It will even do this if I create a restore point on the SSD C: drive. Why is the PC even trying to access the other drives or spin them up even when there is no OS on any of them besides the SSD? I had installed one of the WD drives (E:) recently that I took out of an older Windows 7 PC but I only use it as storage. It's several years old. Could this drive possibly be the culprit?

 

I have only searched the internet for answers to what may be causing the other drives to always be accessed or spin up even when I am not accessing or using them. All of the WD drives are only storage drives except for the WD 2TB Black (D:) which I use for Steam games only. Other than that, I haven't tried anything else yet.

 

I was thinking about copying the files from the older WD 500GB drive (E:) to a backup then maybe reformatting the drive while it is in the Windows 8.1 system to see if it might make a difference.

 

Also, for example, if I access a file on the 500GB WD Internal Caviar (Storage E:) my external WD Passport (I:) will wake up from sleep even when I didn't even try to access it. It's almost as if all of the drives are linked together or something but they are all plugged into separate SATA cables.

 

I did have to reinstall the Windows 8.1 OS a few weeks ago onto the SSD because the OS started acting crazy and was not properly installing updates. After that, everything seemed to work much better but now I'm having the SSD/HDD issue.

 

Any advice or help would be greatly appreciated. It's very annoying and frustrating but it's nothing that is system breaking. I don't actually receive any Windows OS error messages, only the pop up from Norton when I try to install something. I've turned off the automatic defrag in Norton and I am also using System Mechanic and I have turned off the real time Accelewrite on it as well.

 

Thanks



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#2 dicke

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Posted 28 February 2015 - 07:40 PM

Welcome,

Your computer isn't smart enough to know, before you do it, when you will want to access one of the HDDs. Therefore, the OS keeps all of the drives active and the index of their contents current. This means that when you are at the desktop the system is ready to go to any disk location and read the information there so that it can do the tasks you are directing by your keystrokes. The common link is the OS not the cables.


Stay well and surf safe [stay protected]

Dick E


#3 thompssp

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Posted 02 March 2015 - 09:19 AM

Welcome,

Your computer isn't smart enough to know, before you do it, when you will want to access one of the HDDs. Therefore, the OS keeps all of the drives active and the index of their contents current. This means that when you are at the desktop the system is ready to go to any disk location and read the information there so that it can do the tasks you are directing by your keystrokes. The common link is the OS not the cables.

 

Thanks Dicke. I was wondering if it may have to do with the Indexing being turned on for the drives but it's just strange how it interferes with something being installed onto the SSD (Primary OS drive) I just can't understand why it would take nearly 3-4 minutes for something to install onto the SSD. It just hangs up while it's reading (or doing something) on the other WD storage drive. It's definitely audible and you can hear the older WD drive working like crazy. Then the message pops up...High Disk Usage by MSIEXEC.EXE. It's almost like the OS thinks I'm trying to install it onto the storage drive but I'm not. All software goes onto the SSD / C Drive



#4 hamluis

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Posted 02 March 2015 - 10:03 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#5 zingo156

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Posted 02 March 2015 - 10:08 AM

The person setting up the computer may have moved the temperary directory or something along those lines to the platter drives. If the installation procedure does not need to read from or write to the "sleeping" drives, there should be no pause in my experience. I am guessing someone set something to write to the platter drives instead of the ssd. Often people worry about the life span of the ssd, today it really isn't a huge issue unless you are doing something like recording fraps to the ssd, that would be a bad idea.


Edited by zingo156, 02 March 2015 - 10:37 AM.

If I am helping you with a problem and I have not responded within 48 hours please send me a PM.

#6 thompssp

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Posted 02 March 2015 - 02:23 PM

 

This is what showed up after running MiniToolbox:

 

MiniToolBox by Farbar  Version: 30-11-2014
Ran by Steve (administrator) on 02-03-2015 at 14:14:38
Running from "C:\Users\Steve\Desktop"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

 

Application errors:
==================
Error: (03/02/2015 09:59:45 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Multiple requestedPrivileges elements are not allowed in manifest.

 

Error: (03/02/2015 09:59:44 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.CRT,processorArchitecture="x86",type="win32",version="9.0.30729.1"1".
Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="x86",type="win32",version="9.0.30729.1" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

Error: (03/02/2015 09:59:44 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.CRT,processorArchitecture="x86",type="win32",version="9.0.30729.1"1".
Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="x86",type="win32",version="9.0.30729.1" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

Error: (03/02/2015 09:59:44 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.CRT,processorArchitecture="x86",type="win32",version="9.0.30729.1"1".
Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="x86",type="win32",version="9.0.30729.1" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

Error: (03/02/2015 09:59:44 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.CRT,processorArchitecture="x86",type="win32",version="9.0.30729.1"1".
Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="x86",type="win32",version="9.0.30729.1" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

Error: (03/02/2015 09:59:44 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.CRT,processorArchitecture="x86",type="win32",version="9.0.30729.1"1".
Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="x86",type="win32",version="9.0.30729.1" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

Error: (03/02/2015 09:59:44 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.CRT,processorArchitecture="x86",type="win32",version="9.0.30729.1"1".
Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="x86",type="win32",version="9.0.30729.1" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

Error: (03/02/2015 09:59:44 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.CRT,processorArchitecture="x86",type="win32",version="9.0.30729.1"1".
Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="x86",type="win32",version="9.0.30729.1" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

Error: (03/02/2015 09:59:44 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.CRT,processorArchitecture="x86",type="win32",version="9.0.30729.1"1".
Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="x86",type="win32",version="9.0.30729.1" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

Error: (03/02/2015 09:59:43 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.CRT,processorArchitecture="x86",type="win32",version="9.0.30729.1"1".
Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="x86",type="win32",version="9.0.30729.1" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

System errors:
=============
Error: (03/02/2015 01:56:23 PM) (Source: Service Control Manager) (User: )
Description: The BCM42RLY service failed to start due to the following error:
%%2

 

Error: (03/02/2015 08:39:36 AM) (Source: ACPI) (User: )
Description: : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.

 

Error: (03/02/2015 08:39:33 AM) (Source: Service Control Manager) (User: )
Description: The BCM42RLY service failed to start due to the following error:
%%2

 

Error: (02/28/2015 09:44:27 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 70. The Windows SChannel error state is 105.

 

Error: (02/28/2015 09:43:26 AM) (Source: Service Control Manager) (User: )
Description: The BCM42RLY service failed to start due to the following error:
%%2

 

Error: (02/27/2015 01:53:28 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 40. The Windows SChannel error state is 252.

 

Error: (02/27/2015 01:53:28 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 40. The Windows SChannel error state is 252.

 

Error: (02/27/2015 01:46:44 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 70. The Windows SChannel error state is 105.

 

Error: (02/27/2015 00:32:03 PM) (Source: Service Control Manager) (User: )
Description: The BCM42RLY service failed to start due to the following error:
%%2

 

Error: (02/27/2015 09:58:58 AM) (Source: ACPI) (User: )
Description: : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.

 

Microsoft Office Sessions:
=========================
Error: (03/02/2015 09:59:45 AM) (Source: SideBySide)(User: )
Description: c:\program files (x86)\Adobe\adobe media encoder cs5\PhotoshopServer.exec:\program files (x86)\Adobe\adobe media encoder cs5\PhotoshopServer.exe2

 

Error: (03/02/2015 09:59:44 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.CRT,processorArchitecture="x86",type="win32",version="9.0.30729.1"C:\Program Files\Adobe\Adobe Premiere Pro CS5\Setup\resources\libraries\ARKCmdFS.dll

 

Error: (03/02/2015 09:59:44 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.CRT,processorArchitecture="x86",type="win32",version="9.0.30729.1"C:\Program Files\Adobe\Adobe Premiere Pro CS5\SetupRoyalty\resources\libraries\ARKCmdCaps.dll

 

Error: (03/02/2015 09:59:44 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.CRT,processorArchitecture="x86",type="win32",version="9.0.30729.1"C:\Program Files\Adobe\Adobe Premiere Pro CS5\Setup\resources\libraries\ARKCmdDefrag.dll

 

Error: (03/02/2015 09:59:44 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.CRT,processorArchitecture="x86",type="win32",version="9.0.30729.1"C:\Program Files\Adobe\Adobe Premiere Pro CS5\SetupRoyalty\resources\libraries\ARKCmdDefrag.dll

 

Error: (03/02/2015 09:59:44 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.CRT,processorArchitecture="x86",type="win32",version="9.0.30729.1"C:\Program Files\Adobe\Adobe Premiere Pro CS5\Setup\resources\libraries\ARKCmdCaps.dll

 

Error: (03/02/2015 09:59:44 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.CRT,processorArchitecture="x86",type="win32",version="9.0.30729.1"C:\Program Files\Adobe\Adobe Premiere Pro CS5\Setup\resources\libraries\ARKEngine.dll

 

Error: (03/02/2015 09:59:44 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.CRT,processorArchitecture="x86",type="win32",version="9.0.30729.1"C:\Program Files\Adobe\Adobe Premiere Pro CS5\SetupRoyalty\resources\libraries\ARKEngine.dll

 

Error: (03/02/2015 09:59:44 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.CRT,processorArchitecture="x86",type="win32",version="9.0.30729.1"C:\Program Files\Adobe\Adobe Premiere Pro CS5\SetupRoyalty\resources\libraries\ARKCmdFS.dll

 

Error: (03/02/2015 09:59:43 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.CRT,processorArchitecture="x86",type="win32",version="9.0.30729.1"C:\Program Files\Adobe\Adobe Media Encoder CS5\PCI\Dolby\resources\libraries\ARKCmdFS.dll

 

=========================== Installed Programs ============================
Adobe Acrobat 9 Pro - English, Français, Deutsch (HKLM-x32\...\{AC76BA86-1033-F400-7760-000000000004}{AC76BA86-1033-F400-7760-000000000004}) (Version: 9.3.0 - Adobe Systems)
Adobe Acrobat 9 Pro - English, Français, Deutsch (x32 Version: 9.3.0 - Adobe Systems) Hidden
Adobe Acrobat 9.3.0 - CPSID_52073 (HKLM-x32\...\{AC76BA86-1033-F400-7760-000000000004}_930) (Version:  - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.5.3.9120 - Adobe Systems Inc.)
Adobe AIR (x32 Version: 1.5.3.9120 - Adobe Systems Inc.) Hidden
Adobe Community Help (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.0.0.400 - Adobe Systems Incorporated)
Adobe Community Help (x32 Version: 3.0.0 - Adobe Systems Incorporated) Hidden
Adobe Creative Suite 5 Master Collection (HKLM-x32\...\{FBB02B04-C034-4382-A3F6-57416E2752C4}) (Version: 5.0 - Adobe Systems Incorporated)
Adobe Flash Player 10 ActiveX (HKLM-x32\...\{6E9EF98E-259E-416D-B5F8-0ABDB99942CE}) (Version: 10.1.52.14 - Adobe Systems, Inc.)
Adobe Flash Player 10 Plugin (HKLM-x32\...\{BC41C09D-FAA9-4346-9FE6-1E0017BC551A}) (Version: 10.1.52.14 - Adobe Systems, Inc.)
Adobe Media Player (HKLM-x32\...\com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.8 - Adobe Systems Incorporated)
Adobe Media Player (x32 Version: 1.8 - Adobe Systems Incorporated) Hidden
AnyDVD (HKLM-x32\...\AnyDVD) (Version: 7.5.7.0 - SlySoft)
Apple Application Support (32-bit) (HKLM-x32\...\{447CDCE5-F555-429B-BFA6-642C3C6D684F}) (Version: 3.1.2 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{0DF7096B-715A-4233-8633-C7A16ED6D616}) (Version: 3.1.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{C4123106-B685-48E6-B9BD-E4F911841EB4}) (Version: 8.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Asmedia ASM104x USB 3.0 Host Controller Driver (HKLM-x32\...\{E4FB0B39-C991-4EE7-95DD-1A1A7857D33D}) (Version: 1.16.15.0 - Asmedia Technology)
Asmedia ASM106x SATA Host Controller Driver (HKLM-x32\...\{61942EF5-2CD8-47D4-869C-2E9A8BB085F1}) (Version: 2.0.9.0001 - Asmedia Technology)
Asus Sonic Suite Plugins (x32 Version: 2.1.1701 - ASUSTeKcomputer.Inc) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CloneDVD2 (HKLM-x32\...\CloneDVD2) (Version: 2.9.3.0 - Elaborate Bytes)
Corsair Link (HKLM-x32\...\{658EFB3F-8606-4576-8FEC-B0CED48F1E68}) (Version: 2.7.5361 - Corsair)
Corsair Link™ USB Dongle (Driver Removal) (HKLM-x32\...\SIUSBXP&1B1C&1C00) (Version:  - Corsair Memory, Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 40.0.2214.115 - Google Inc.)
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
Intel® Chipset Device Software (Version: 10.0.17 - Intel Corporation) Hidden
Intel® Chipset Device Software (x32 Version: 10.0.17 - Intel® Corporation) Hidden
Intel® Network Connections 19.1.51.0 (HKLM\...\PROSetDX) (Version: 19.1.51.0 - Intel)
Intel® Network Connections 19.1.51.0 (Version: 19.1.51.0 - Intel) Hidden
iolo technologies' System Mechanic (HKLM-x32\...\{55FD1D5A-7AEF-4DA3-8FAF-A71B2A52FFC7}_is1) (Version: 14.5.0 - iolo technologies, LLC)
iTunes (HKLM\...\{D227565A-0033-40AD-89BA-653A205CDC11}) (Version: 12.1.1.4 - Apple Inc.)
Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
Java Auto Updater (x32 Version: 2.8.31.13 - Oracle Corporation) Hidden
Media Streamer (HKLM-x32\...\{B457E718-00CA-45C8-9F75-45D66F8DAFF6}) (Version: 3.00.05 - ASUSTeK Computer Inc.)
Microsoft Office Professional Plus 2013 - en-us (HKLM\...\ProPlusRetail - en-us) (Version: 15.0.4693.1002 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft_VC80_ATL_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_CRT_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFC_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFCLOC_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053 - Adobe) Hidden
Microsoft_VC90_ATL_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_CRT_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFC_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
NahimicSettingsConfigurator (Version: 2.1.1701 - ASUSTeKcomputer.Inc) Hidden
Norton 360 (HKLM-x32\...\N360) (Version: 21.6.0.32 - Symantec Corporation)
NVIDIA 3D Vision Controller Driver 347.09 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 347.09 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 347.52 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 347.52 - NVIDIA Corporation)
NVIDIA Control Panel 347.52 (Version: 347.52 - NVIDIA Corporation) Hidden
NVIDIA GeForce Experience 2.2.2 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.2.2 - NVIDIA Corporation)
NVIDIA GeForce Experience Service (Version: 17.12.8 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 347.52 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 347.52 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.33.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.33.0 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.173.1392 - NVIDIA Corporation) Hidden
NVIDIA LED Visualizer 1.0 (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Miracast Virtual Audio 347.52 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Miracast.VirtualAudio) (Version: 347.52 - NVIDIA Corporation)
NVIDIA Network Service (Version: 2.2 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.14.0702 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.14.0702 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.14.0702 - NVIDIA Corporation)
NVIDIA ShadowPlay 17.12.8 (Version: 17.12.8 - NVIDIA Corporation) Hidden
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.12.6514 - NVIDIA Corporation) Hidden
NVIDIA Update 17.12.8 (Version: 17.12.8 - NVIDIA Corporation) Hidden
NVIDIA Update Core (Version: 17.12.8 - NVIDIA Corporation) Hidden
NVIDIA Virtual Audio 1.2.27 (Version: 1.2.27 - NVIDIA Corporation) Hidden
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4693.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4693.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4693.1002 - Microsoft Corporation) Hidden
PDF Settings CS5 (x32 Version: 10.0 - Adobe Systems Incorporated) Hidden
PxMergeModule (x32 Version: 1.00.0000 - Your Company Name) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7373 - Realtek Semiconductor Corp.)
Samsung Magician (HKLM-x32\...\{29AE3F9F-7158-4ca7-B1ED-28A73ECDB215}_is1) (Version: 4.5.1 - Samsung Electronics)
SHIELD Streaming (Version: 4.0.1000 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (Version: 17.12.8 - NVIDIA Corporation) Hidden
Sonic Radar II (HKLM\...\{F7874532-2978-493E-BA7C-34BB5FFF490A}) (Version: 2.1.1701 - ASUSTeKcomputer.Inc)
Sonic Studio Plugin (Version: 2.1.1701 - ASUSTeKcomputer.Inc) Hidden
WIDCOMM Bluetooth Software (HKLM\...\{C6D9ED03-6FCF-4410-9CB7-45CA285F9E11}) (Version: 12.0.0.9860 - Broadcom Corporation)
Wi-Fi GO! (HKLM-x32\...\{F5A3E41B-64E8-45BC-806C-57C81DED4409}) (Version: 5.00.10 - ASUSTeK Computer Inc.)

 

========================= Memory info: ===================================

Percentage of memory in use: 16%
Total physical RAM: 16253.76 MB
Available physical RAM: 13602.04 MB
Total Pagefile: 18685.76 MB
Available Pagefile: 14247.74 MB
Total Virtual: 4095.88 MB
Available Virtual: 3958.99 MB

 

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:465.42 GB) (Free:398.18 GB) NTFS
2 Drive d: (New Volume) (Fixed) (Total:1863.01 GB) (Free:1855.85 GB) NTFS
3 Drive e: (Storage) (Fixed) (Total:465.76 GB) (Free:165.88 GB) NTFS
5 Drive h: (WD SmartWare) (CDROM) (Total:0.6 GB) (Free:0 GB) UDF
6 Drive i: (My Book) (Fixed) (Total:930.86 GB) (Free:222.44 GB) NTFS

 

========================= Users: ========================================

User accounts for \\OVERSEER

Administrator            Guest                    Steve                   

**** End of log ****

 

Also...here is the link to the info from Speccy:  http://speccy.piriform.com/results/z3sPgaAJCZDZE11HiDNQ6NU

 

Thanks


Edited by hamluis, 02 March 2015 - 02:43 PM.
Removed unnecessary quotebox - Hamluis.


#7 hamluis

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Posted 02 March 2015 - 02:53 PM

Error: (02/27/2015 09:58:58 AM) (Source: ACPI) (User: )
Description: : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.

 

Embedded controller refers to CMOS.

 

I can't say...but your problems may be indicative of a failing CMOS battery.

 

Louis



#8 zingo156

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Posted 02 March 2015 - 03:06 PM

I did not see any issues with the variables, it looks like everything is still set to write to c:

 

Do you have the AHCI and ACPI drivers installed?


Edited by zingo156, 02 March 2015 - 03:06 PM.

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#9 thompssp

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Posted 02 March 2015 - 03:20 PM

I did not see any issues with the variables, it looks like everything is still set to write to c:

 

Do you have the AHCI and ACPI drivers installed?

 

I'm not entirely positive. I installed most of the important drivers from the ASUS Rampage MoBo disk and that's about it. I'm not really sure how to check though. I did have the ASUS AI Suite 3 installed but I removed it. Just seemed like a lot of bloatware to me. According to these reports, it seems like I have a ton of errors which concerns me a little bit. I don't ever receive BSODs or pop up errors. Everything seems to be running normally but obviously there's a bunch of stuff going on behind the scenes. Man...this is really making me worry a lot more about what's going on in this system other than just the hard drives now but even this error seems to be hard drive related I assume.

 

I also looked up this error that Louis pointed out above and I found this:

Could this be driver related possibly?

 

Source: ACPI Type: Error Description:
The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations this error may cause the computer to function incorrectly. English: Request a translation of the event description in plain English. Concepts to understand:
What is ACPI? Comments:
EventID.Net
This event indicates that the Windows operating system tried to communicate with the hardware in order to manage the various power options (as configured by the user). However, the hardware did not respond as expected. It may be possible that not all the Windows power-related options are supported by the actual hardware or there may be bugs in the drivers or firmware. The first step in troubleshooting this would be to update the firmware and the chipset drivers.

#10 zingo156

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Posted 02 March 2015 - 03:30 PM

It is entirely possible that it is driver related. The suite software is not generally needed.

 

I would create a restore point and then I would try to install the newest ACPI (should be a part of the chipset drivers) and AHCI (sata) drivers from Asus's website: http://www.asus.com/us/Motherboards/RAMPAGE_V_EXTREME/HelpDesk_Download/

 

Get the Chipset driver: Intel® Chipset Software Installation Utility V10.0.20 for Windows 7/8/8.1 32bit & 64bit.(WHQL)

 

and the Sata driver the one for intel:

  Intel AHCI/RAID Driver Path for Windows Win7 32bit & Win7 64bit & Win8 32bit & Win8 64bit & Win8.1 32bit & Win8.1 64bit.
Intel Rapid Storage Technology Driver software V13.1.0.1058 for Windows Win7 64bit & Win8 64bit & Win8.1 64bit---(WHQL).
Intel Rapid Storage Technology Driver software V13.1.0.1058 for Windows Win7 32bit & Win8 32bit & Win8.1 32bit---(WHQL).


Edited by zingo156, 02 March 2015 - 03:32 PM.

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#11 zingo156

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Posted 02 March 2015 - 03:34 PM

You might want to check in bios that the sata operation is set to "ACHI" or "RAID". If you get a BSOD after reboot, this might be the issue if it is set to compatibility, ata, or ide.


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#12 thompssp

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Posted 02 March 2015 - 03:36 PM

It is entirely possible that it is driver related. The suite software is not generally needed.

 

I would create a restore point and then I would try to install the newest ACPI (should be a part of the chipset drivers) and AHCI (sata) drivers from Asus's website: http://www.asus.com/us/Motherboards/RAMPAGE_V_EXTREME/HelpDesk_Download/

 

Get the Chipset driver: Intel® Chipset Software Installation Utility V10.0.20 for Windows 7/8/8.1 32bit & 64bit.(WHQL)

 

and the Sata driver the one for intel:

  Intel AHCI/RAID Driver Path for Windows Win7 32bit & Win7 64bit & Win8 32bit & Win8 64bit & Win8.1 32bit & Win8.1 64bit.
Intel Rapid Storage Technology Driver software V13.1.0.1058 for Windows Win7 64bit & Win8 64bit & Win8.1 64bit---(WHQL).
Intel Rapid Storage Technology Driver software V13.1.0.1058 for Windows Win7 32bit & Win8 32bit & Win8.1 32bit---(WHQL).

 

Thanks a bunch! I was just about to reply that I was looking at the ASUS driver page but you've already pointed out which ones I should download. : )

I know that I installed the chipset driver from the MoBo disk but I'm not sure what the version is.

The SATA drivers looked like two separate ones though:

 

Version 2.0.9.1

Description Asmedia SATA Controller Driver V2.0.9.1 for Windows 7/8/8.1 32bit & 64bit.(WHQL)(for X99-Deluxe / X99-S) File Size 3.73 MBytesupdate 2014/08/29 Download from Global
 

Version 13.1.0.1058

Description Intel AHCI/RAID Driver Path for Windows Win7 32bit & Win7 64bit & Win8 32bit & Win8 64bit & Win8.1 32bit & Win8.1 64bit.
Intel Rapid Storage Technology Driver software V13.1.0.1058 for Windows Win7 64bit & Win8 64bit & Win8.1 64bit---(WHQL).
Intel Rapid Storage Technology Driver software V13.1.0.1058 for Windows Win7 32bit & Win8 32bit & Win8.1 32bit---(WHQL).
File Size 82.31 MBytesupdate 2014/06/27

 

Should I try the bottom one or both?

Also...my BIOS is only version 1001 but they have a newer BIOS that is 1201. Should I even be messing around with that?

 

Thanks



#13 zingo156

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Posted 02 March 2015 - 03:38 PM

Try the bottom one first.

 

I believe the other is tied to the usb 3.1 controller (from speccy) and there was a similar download listed under usb. Also it looks like it is already installed from the mini toolbox report.

 

You could try installing the newest USB driver, and both Sata drivers, if nothing changes after installing the 2 I listed above.


Edited by zingo156, 02 March 2015 - 04:21 PM.

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#14 thompssp

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Posted 02 March 2015 - 03:39 PM

I know that I don't have a RAID setup though.



#15 zingo156

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Posted 02 March 2015 - 03:42 PM

Sometimes the sata operation may be set to raid even when no raid is used. I see this on dell computers often. Sometimes they have no "AHCI" option listed and "RAID" is essentially the "AHCI" option. I guess just make sure it isn't set to compatibility, ide, or ata.


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