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windows updates Not working


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41 replies to this topic

#1 xie2007

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Posted 28 February 2015 - 09:30 AM

I ve installed a new battery in a 3 year old laptop running Windows 7 home premium 64 bit and I still cannot update. Help needed.


Edited by hamluis, 01 March 2015 - 11:28 AM.
Movid from Win 7 to Am I Infected - Hamluis.


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#2 buddy215

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Posted 28 February 2015 - 10:14 AM

Some more info would be helpful.

 

What security programs are installed and are they able to update? (often, malware will block updates for Windows and security programs)

 

Have you scanned for adware and malware? If so, what programs have you used?

 

Are you able to access other websites? 

 

Other than updating problem....is there any other?

 

This might fix the problem: How do I reset Windows Update components?


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 xie2007

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Posted 28 February 2015 - 10:26 AM

im running microsoft security essentials full scan right now - i do quick scans regularly- I have a copy of web root I can use if need be as well 

 

 

I will let you know how my full scan turns out

 

I have no browsing issues at all in IE or mostly I use Chrome 

 

I do use a VPN at times 

 

thank you for your help 


Edited by xie2007, 28 February 2015 - 10:27 AM.


#4 buddy215

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Posted 28 February 2015 - 10:34 AM

Forgo the Webroot scan. Use these two instead if the Fixit Tool in the link I provided in my first post doesn't work.

 

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).

  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.

POST THE LOG FOR  REVIEW.

 

  • download AdwCleaner by Xplode and save to your Desktop.
  • Double-click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#5 xie2007

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Posted 28 February 2015 - 11:08 AM

Ok will do I m giving MS security essentials a full scan now could be a while but thanks I will try adw cleaner after if needed

 

I ve used it before successfully



#6 xie2007

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Posted 28 February 2015 - 12:45 PM

here is mwb log:

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 2/28/2015
Scan Time: 10:26:57 AM
Logfile: 
Administrator: Yes
 
Version: 0.00.0.0000
Malware Database: v2015.02.28.04
Rootkit Database: v2015.02.25.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Jim
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 424135
Time Elapsed: 33 min, 4 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


#7 xie2007

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Posted 28 February 2015 - 12:57 PM

here is adw cleaner log after clean:

 

# AdwCleaner v4.111 - Logfile created 28/02/2015 at 10:53:39
# Updated 18/02/2015 by Xplode
# Database : 2015-02-18.3 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : Jim - JIM-PC
# Running from : C:\Users\Jim\Downloads\AdwCleaner.exe
# Option : Cleaning
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Program Files (x86)\SPD
Folder Deleted : C:\Program Files (x86)\greaetsaver
Folder Deleted : C:\Users\Jim\AppData\Local\Doctor_PC
Folder Deleted : C:\Users\Jim\AppData\Local\Pro_PC_Cleaner
 
***** [ Scheduled tasks ] *****
 
Task Deleted : DoctorPC_Popup
Task Deleted : DoctorPC_Start
Task Deleted : PastaQuotes
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKCU\Software\Google\Chrome\Extensions\dmibjfmphcpfoacbchialfobiohmhged
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\dmibjfmphcpfoacbchialfobiohmhged
Key Deleted : [x64] HKLM\SOFTWARE\Google\Chrome\Extensions\dmibjfmphcpfoacbchialfobiohmhged
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C007DADD-132A-624C-088E-59EE6CF0711F}
Key Deleted : HKCU\Software\ProPCCleanerLanguage
Key Deleted : HKCU\Software\ProPCCleanerConfig
Key Deleted : HKLM\SOFTWARE\Pro PC Cleaner
Data Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyOverride] - *.local
 
***** [ Web browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17631
 
 
-\\ Mozilla Firefox v
 
 
-\\ Google Chrome v38.0.2125.111
 
 
-\\ Comodo Dragon v
 
 
-\\ Opera v0.0.0.0
 
 
-\\ Chrome Canary v
 
 
*************************
 
AdwCleaner[R8].txt - [1820 bytes] - [28/02/2015 10:47:52]
AdwCleaner[R9].txt - [1879 bytes] - [28/02/2015 10:51:15]
AdwCleaner[S5].txt - [1726 bytes] - [28/02/2015 10:53:39]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S5].txt - [1785  bytes] ##########


#8 xie2007

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Posted 28 February 2015 - 01:02 PM

and i tried to update again after all these steps same result



#9 buddy215

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Posted 28 February 2015 - 01:09 PM

Use the program below. Be sure to perform Option #4...System File Check

Windows Repair (All In One) Download

 

  • Reset Registry Permissions
  • Reset File Permissions
  • Register System Files
  • Repair WMI
  • Repair Windows Firewall
  • Repair Internet Explorer
  • Repair MDAC & MS Jet
  • Repair Hosts File
  • Remove Policies Set By Infections
  • Repair Icons
  • Repair Winsock & DNS Cache
  • Remove Temp Files
  • Repair Proxy Settings
  • Unhide Non System Files
  • Repair Windows Updates

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#10 xie2007

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Posted 28 February 2015 - 01:39 PM

ok running that I missed one box so I may have to run again if   this doesn't do it



#11 xie2007

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Posted 28 February 2015 - 03:57 PM

no luck with that fix either - you want the logs?



#12 xie2007

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Posted 28 February 2015 - 03:58 PM

here is one: Tweaking.com - Windows Repair v2.11.2

--------------------------------------------------------------------------------
 
System Variables
--------------------------------------------------------------------------------
OS: Windows 7 Home Premium
OS Architecture: 64-bit
OS Version: 6.1.7601
OS Service Pack: Service Pack 1
Computer Name: JIM-PC
Windows Drive: C:\
Windows Path: C:\windows
Program Files: C:\Program Files
Program Files (x86): C:\Program Files (x86)
Current Profile: C:\Users\Jim
Current Profile SID: S-1-5-21-2435020270-3283967069-2732488702-1000
Current Profile Classes: S-1-5-21-2435020270-3283967069-2732488702-1000_Classes
Profiles Location: C:\Users
Profiles Location 2: C:\windows\ServiceProfiles
Local Settings AppData: C:\Users\Jim\AppData\Local
--------------------------------------------------------------------------------
 
System Information
--------------------------------------------------------------------------------
System Up Time: 0 Days 00:16:25
 
Process Count: 60
Commit Total: 2.81 GB
Commit Limit: 7.82 GB
Commit Peak: 2.85 GB
Handle Count: 18129
Kernel Total: 379.15 MB
Kernel Paged: 295.06 MB
Kernel Non Paged: 84.09 MB
System Cache: 1.46 GB
Thread Count: 812
--------------------------------------------------------------------------------
 
Memory Before Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 3.91 GB
Memory Used: 2.75 GB(70.3806%)
Memory Avail.: 1.16 GB
--------------------------------------------------------------------------------
 
Cleaning Memory Before Starting Repairs...
 
Memory After Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 3.91 GB
Memory Used: 2.09 GB(53.5437%)
Memory Avail.: 1.82 GB
--------------------------------------------------------------------------------
 
Starting Repairs...
   Started at (2/28/2015 11:34:59 AM)
 
Setting Any Missing 'InstallDate' From Uninstall Sections Before Running Repair...
Total Missing 'InstallDate' Fixed: 3
 
01 - Reset Registry Permissions 01/03
   HKEY_CURRENT_USER & Sub Keys
   Start (2/28/2015 11:35:01 AM)
 
   You can tell the repair is working as SetACL_32.exe or SetACL_64.exe will be running.
 
   Running Repair Under Current User Account
   Done (2/28/2015 11:35:17 AM)
 
01 - Reset Registry Permissions 02/03
   HKEY_LOCAL_MACHINE & Sub Keys
   Start (2/28/2015 11:35:17 AM)
 
   You can tell the repair is working as SetACL_32.exe or SetACL_64.exe will be running.
 
 
Decompressing & Updating Windows Permission File services.txt
Done,  0.22 seconds.
 
   Running Repair Under System Account
   Done (2/28/2015 11:40:18 AM)
 
01 - Reset Registry Permissions 03/03
   HKEY_CLASSES_ROOT & Sub Keys
   Start (2/28/2015 11:40:18 AM)
 
   You can tell the repair is working as SetACL_32.exe or SetACL_64.exe will be running.
 
   Running Repair Under System Account
   Done (2/28/2015 11:41:31 AM)
 
02 - Reset File Permissions: C:
   C: & Sub Folders
   Start (2/28/2015 11:41:31 AM)
 
   You can tell the repair is working as SetACL_32.exe or SetACL_64.exe will be running.
 
   Trying To Run Repair As Trusted Installer.
   This Repair Is Hidden By Windows Itself.
   You Can See The Repair Working In The Task Manager.
   Running Repair As Trusted Installer
   Done (2/28/2015 11:49:55 AM)
 
02 - Reset File Permissions: D:
   D: & Sub Folders
   Start (2/28/2015 11:49:55 AM)
 
   You can tell the repair is working as SetACL_32.exe or SetACL_64.exe will be running.
 
   Trying To Run Repair As Trusted Installer.
   This Repair Is Hidden By Windows Itself.
   You Can See The Repair Working In The Task Manager.
   Running Repair As Trusted Installer
   Done (2/28/2015 11:50:03 AM)
 
02 - Reset File Permissions: All Profiles
   C:\Users & Sub Folders
   Start (2/28/2015 11:50:03 AM)
 
   You can tell the repair is working as SetACL_32.exe or SetACL_64.exe will be running.
 
   Running Repair Under System Account
   Done (2/28/2015 11:53:21 AM)
 
02 - Reset File Permissions: Current Profile
   C:\Users\Jim & Sub Folders
   Start (2/28/2015 11:53:21 AM)
 
   You can tell the repair is working as SetACL_32.exe or SetACL_64.exe will be running.
 
   Running Repair Under System Account
   Done (2/28/2015 11:55:55 AM)
 
02 - Reset File Permissions: Cleanup
   Repairing Restricted Folders Permissions To Avoid Infinite Loops
   Start (2/28/2015 11:55:55 AM)
 
   You can tell the repair is working as SetACL_32.exe or SetACL_64.exe will be running.
 
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (2/28/2015 11:56:00 AM)
 
03 - Reset Service Permissions
   Start (2/28/2015 11:56:00 AM)
 
   You can tell the repair is working as SetACL_32.exe or SetACL_64.exe will be running.
 
   Running Repair Under System Account
   Done (2/28/2015 11:56:07 AM)
 
04 - Register System Files
   Start (2/28/2015 11:56:07 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (2/28/2015 11:56:34 AM)
 
05 - Repair WMI
   Start (2/28/2015 11:56:34 AM)
 
   Starting Security Center So We Can Export The Security Info.
 
   Exporting Antivirus Info...
   Microsoft Security Essentials Exported.
 
   Exporting AntiSpyware Info...
   Microsoft Security Essentials Exported.
   Windows Defender Exported.
 
   Exporting 3rd Party Firewall Info...
   No Firewall Products Reported.
 
   Running Repair Under Current User Account
   Done (2/28/2015 11:58:03 AM)
 
06 - Repair Windows Firewall
   Start (2/28/2015 11:58:03 AM)
   Running Repair Under Current User Account
 
Decompressing & Updating Windows Permission File services.txt
Done,  0.14 seconds.
 
   Running Repair Under System Account
   Done (2/28/2015 11:58:34 AM)
 
07 - Repair Internet Explorer
   Start (2/28/2015 11:58:34 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (2/28/2015 11:58:56 AM)
 
08 - Repair MDAC/MS Jet
   Start (2/28/2015 11:58:56 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (2/28/2015 11:59:05 AM)
 
09 - Repair Hosts File
   Start (2/28/2015 11:59:05 AM)
   Running Repair Under System Account
   Done (2/28/2015 11:59:06 AM)
 
10 - Remove Policies Set By Infections
   Start (2/28/2015 11:59:06 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (2/28/2015 11:59:10 AM)
 
11 - Repair Start Menu Icons Removed By Infections
   Start (2/28/2015 11:59:10 AM)
   Running Repair Under System Account
   Done (2/28/2015 11:59:11 AM)
 
12 - Repair Icons
   Start (2/28/2015 11:59:11 AM)
   Running Repair Under Current User Account
   Done (2/28/2015 11:59:13 AM)
 
13 - Repair Winsock & DNS Cache
   Start (2/28/2015 11:59:13 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (2/28/2015 11:59:31 AM)
 
14 - Remove Temp Files
   Start (2/28/2015 11:59:31 AM)
   Running Repair Under System Account
   Done (2/28/2015 11:59:33 AM)
 
15 - Repair Proxy Settings
   Start (2/28/2015 11:59:33 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (2/28/2015 11:59:35 AM)
 
17 - Repair Windows Updates
   Start (2/28/2015 11:59:35 AM)
   Running Repair Under Current User Account
 
Decompressing & Updating Windows Permission File services.txt
Done,  0.15 seconds.
 
   Running Repair Under System Account
   Setting Windows Updates Files That Are In Use To Be Removed At Next Boot.
   Done (2/28/2015 12:00:06 PM)
 
18 - Repair CD/DVD Missing/Not Working
   Start (2/28/2015 12:00:06 PM)
   iTunes was found, adding UpperFilters for iTunes Reg Key
   UpperFilters added?: True
   Done (2/28/2015 12:00:06 PM)
 
19 - Repair Volume Shadow Copy Service
   Start (2/28/2015 12:00:06 PM)
   Running Repair Under Current User Account
 
Decompressing & Updating Windows Permission File services.txt
Done,  0.15 seconds.
 
   Running Repair Under System Account
   Done (2/28/2015 12:00:26 PM)
 
21 - Repair MSI (Windows Installer)
   Start (2/28/2015 12:00:26 PM)
   Running Repair Under Current User Account
 
Decompressing & Updating Windows Permission File services.txt
Done,  0.14 seconds.
 
   Running Repair Under System Account
   Done (2/28/2015 12:00:37 PM)
 
23.01 - Repair bat Association
   Start (2/28/2015 12:00:37 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (2/28/2015 12:00:39 PM)
 
23.02 - Repair cmd Association
   Start (2/28/2015 12:00:39 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (2/28/2015 12:00:41 PM)
 
23.03 - Repair com Association
   Start (2/28/2015 12:00:41 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (2/28/2015 12:00:43 PM)
 
23.04 - Repair Directory Association
   Start (2/28/2015 12:00:43 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (2/28/2015 12:00:46 PM)
 
23.05 - Repair Drive Association
   Start (2/28/2015 12:00:46 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (2/28/2015 12:00:48 PM)
 
23.06 - Repair exe Association
   Start (2/28/2015 12:00:48 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (2/28/2015 12:00:50 PM)
 
23.07 - Repair Folder Association
   Start (2/28/2015 12:00:50 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (2/28/2015 12:00:52 PM)
 
23.08 - Repair inf Association
   Start (2/28/2015 12:00:52 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (2/28/2015 12:00:54 PM)
 
23.09 - Repair lnk (Shortcuts) Association
   Start (2/28/2015 12:00:54 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (2/28/2015 12:00:57 PM)
 
23.10 - Repair msc Association
   Start (2/28/2015 12:00:57 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (2/28/2015 12:00:59 PM)
 
23.11 - Repair reg Association
   Start (2/28/2015 12:00:59 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (2/28/2015 12:01:01 PM)
 
23.12 - Repair scr Association
   Start (2/28/2015 12:01:01 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (2/28/2015 12:01:03 PM)
 
24 - Repair Windows Safe Mode
   Start (2/28/2015 12:01:03 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (2/28/2015 12:01:05 PM)
 
25 - Repair Print Spooler
   Start (2/28/2015 12:01:05 PM)
   Running Repair Under Current User Account
 
Decompressing & Updating Windows Permission File services.txt
Done,  0.15 seconds.
 
   Running Repair Under System Account
   Done (2/28/2015 12:01:20 PM)
 
26 - Restore Important Windows Services
   Start (2/28/2015 12:01:20 PM)
   Running Repair Under Current User Account
 
Decompressing & Updating Windows Permission File services.txt
Done,  0.15 seconds.
 
   Running Repair Under System Account
   Done (2/28/2015 12:01:26 PM)
 
27 - Set Windows Services To Default Startup
   Start (2/28/2015 12:01:26 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (2/28/2015 12:01:30 PM)
 
   Skipping Repair.
   Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
   Current version: 6.1
 
   Skipping Repair.
   Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
   Current version: 6.1
 
   Skipping Repair.
   Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
   Current version: 6.1
 
31 - Repair Windows 'New' Submenu
   Start (2/28/2015 12:01:30 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (2/28/2015 12:01:32 PM)
 
Cleaning up empty logs...
 
All Selected Repairs Done.
   Done at (2/28/2015 12:01:32 PM)
   Total Repair Time: 00:26:34
 
 
...YOU MUST RESTART YOUR SYSTEM...


#13 xie2007

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Posted 28 February 2015 - 03:59 PM

and one more (i forgot to select one of the boxes pertaining to hidden files):

Tweaking.com - Windows Repair v2.11.2
--------------------------------------------------------------------------------
 
System Variables
--------------------------------------------------------------------------------
OS: Windows 7 Home Premium
OS Architecture: 64-bit
OS Version: 6.1.7601
OS Service Pack: Service Pack 1
Computer Name: JIM-PC
Windows Drive: C:\
Windows Path: C:\windows
Program Files: C:\Program Files
Program Files (x86): C:\Program Files (x86)
Current Profile: C:\Users\Jim
Current Profile SID: S-1-5-21-2435020270-3283967069-2732488702-1000
Current Profile Classes: S-1-5-21-2435020270-3283967069-2732488702-1000_Classes
Profiles Location: C:\Users
Profiles Location 2: C:\windows\ServiceProfiles
Local Settings AppData: C:\Users\Jim\AppData\Local
--------------------------------------------------------------------------------
 
System Information
--------------------------------------------------------------------------------
System Up Time: 0 Days 00:16:29
 
Process Count: 64
Commit Total: 3.94 GB
Commit Limit: 7.82 GB
Commit Peak: 4.09 GB
Handle Count: 20634
Kernel Total: 378.07 MB
Kernel Paged: 295.76 MB
Kernel Non Paged: 82.32 MB
System Cache: 948.36 MB
Thread Count: 870
--------------------------------------------------------------------------------
 
Memory Before Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 3.91 GB
Memory Used: 2.99 GB(76.4708%)
Memory Avail.: 942.08 MB
--------------------------------------------------------------------------------
 
Cleaning Memory Before Starting Repairs...
 
Memory After Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 3.91 GB
Memory Used: 2.63 GB(67.2052%)
Memory Avail.: 1.28 GB
--------------------------------------------------------------------------------
 
Starting Repairs...
   Started at (2/28/2015 1:37:54 PM)
 
16 - Unhide Non System Files
   Start (2/28/2015 1:37:58 PM)
   C:\ - Total Files Unhidden: 17 - Check Unhidden_Files.txt for list of files unhidden
   D:\ - Total Files Unhidden: 0 - Check Unhidden_Files.txt for list of files unhidden
   Done (2/28/2015 1:44:45 PM)
 
Cleaning up empty logs...
 
All Selected Repairs Done.
   Done at (2/28/2015 1:44:45 PM)
   Total Repair Time: 00:06:53
 
 
...YOU MUST RESTART YOUR SYSTEM...


#14 buddy215

buddy215

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Posted 28 February 2015 - 04:33 PM

Did you do the System File Check in Option #4 ?


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#15 buddy215

buddy215

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Posted 28 February 2015 - 04:46 PM

Somehow I missed seeing the AdwCleaner report that you posted. If you have completed the System File Check or if you haven't started it,

Run a scan using Eset Online Scanner.

 

Hold down Control and click on this link to open ESET OnlineScan in a new window. (Eset can take more than an hour to run so plan accordingly)

  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




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