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virus of some kind...


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9 replies to this topic

#1 homefree89

homefree89

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  • Local time:04:34 PM

Posted 28 February 2015 - 06:34 AM

I have a virus that apparently McAfee is not detecting.  Every time I start my computer I have some new adware installed.  Today it was browser adblocker which creates all kinds of ads that popup it is supposed to masquerade as adblock I think. I have also had many others that just appear as installed extensions in chrome that I never downloaded or installed. I have tried resetting my chrome settings many times, running virus detection and a few programs like zoek. I would very much appreciate help.   :)


Edited by homefree89, 28 February 2015 - 06:35 AM.


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#2 Broni

Broni

    The Coolest BC Computer


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  • Local time:03:34 PM

Posted 28 February 2015 - 03:11 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 homefree89

homefree89
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  • Members
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  • Local time:04:34 PM

Posted 28 February 2015 - 11:45 PM

Hi, thank you for your help.  When I was running malwarebytes and the rootkit I did get a warning from McAfee about a virus named artemis!D7F97BF3F9DB.  I have clicked to remove Artemis! before but the letters and numbers change like it is changing itself or downloads another version. It requested a restart to remove again but I clicked later because I was still scanning with malwarebytes. Looking at my Mcafee security history it seems I have A LOT of incoming network connections that are being blocked too. McAfee has also removed MultiPlug-FDJ and MultiPlug-FVQ in the last few weeks.

 

Here is the log for "security check"...

 

 

 Results of screen317's Security Check version 0.99.97  

 Windows 7 Service Pack 1 x64 (UAC is enabled)  

 Internet Explorer 11  

``````````````Antivirus/Firewall Check:`````````````` 

 Windows Firewall Enabled!  

McAfee Anti-Virus and Anti-Spyware   

 WMI entry may not exist for antivirus; attempting automatic update. 

`````````Anti-malware/Other Utilities Check:````````` 

 McAfee SiteAdvisor    

 Java 8 Update 25  

 Java 8 Update 31  

 Java version 32-bit out of Date! 

  Java 64-bit 8 Update 31  

 Adobe Flash Player 16.0.0.305  

 Adobe Reader XI  

 Mozilla Firefox 35.0.1 Firefox out of Date!  

 Google Chrome (40.0.2214.111) 

 Google Chrome (40.0.2214.115) 

 Google Chrome (GoogleUpdate.dll..) 

````````Process Check: objlist.exe by Laurent````````  

`````````````````System Health check````````````````` 

 Total Fragmentation on Drive C: 1% 

````````````````````End of Log`````````````````````` 

 

Here is Farbar...

 

Farbar Service Scanner Version: 17-01-2015

Ran by Samantha (administrator) on 28-02-2015 at 21:19:34

Running from "C:\Users\Samantha\Downloads"

Microsoft Windows 7 Home Premium  Service Pack 1 (X64)

Boot Mode: Normal

****************************************************************

 

Internet Services:

============

 

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Google.com is accessible.

Yahoo.com is accessible.

 

 

Windows Firewall:

=============

 

Firewall Disabled Policy: 

==================

 

 

System Restore:

============

 

System Restore Policy: 

========================

 

 

Action Center:

============

 

 

Windows Update:

============

 

Windows Autoupdate Disabled Policy: 

============================

 

 

Windows Defender:

==============

 

Other Services:

==============

 

 

File Check:

========

C:\Windows\System32\nsisvc.dll => File is digitally signed

C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed

C:\Windows\System32\dhcpcore.dll => File is digitally signed

C:\Windows\System32\drivers\afd.sys => File is digitally signed

C:\Windows\System32\drivers\tdx.sys => File is digitally signed

C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed

C:\Windows\System32\dnsrslvr.dll => File is digitally signed

C:\Windows\System32\mpssvc.dll => File is digitally signed

C:\Windows\System32\bfe.dll => File is digitally signed

C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed

C:\Windows\System32\SDRSVC.dll => File is digitally signed

C:\Windows\System32\vssvc.exe => File is digitally signed

C:\Windows\System32\wscsvc.dll => File is digitally signed

C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed

C:\Windows\System32\wuaueng.dll => File is digitally signed

C:\Windows\System32\qmgr.dll => File is digitally signed

C:\Windows\System32\es.dll => File is digitally signed

C:\Windows\System32\cryptsvc.dll => File is digitally signed

C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed

C:\Windows\System32\ipnathlp.dll => File is digitally signed

C:\Windows\System32\iphlpsvc.dll => File is digitally signed

C:\Windows\System32\svchost.exe => File is digitally signed

C:\Windows\System32\rpcss.dll => File is digitally signed

 

 

**** End of log ****

 

Here is MiniToolBox

 

MiniToolBox by Farbar  Version: 30-11-2014

Ran by Samantha (administrator) on 28-02-2015 at 21:21:36

Running from "C:\Users\Samantha\Downloads"

Microsoft Windows 7 Home Premium  Service Pack 1 (X64)

Boot Mode: Normal

***************************************************************************

 

========================= IE Proxy Settings: ============================== 

 

Proxy is not enabled.

No Proxy Server is set.

 

========================= FF Proxy Settings: ============================== 

 

========================= Hosts content: =================================

 

 

 

========================= IP Configuration: ================================

 

Intel® Centrino® Wireless-N 1030 = Wireless Network Connection (Connected)

Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)

Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)

Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)

Bluetooth Device (Personal Area Network) = Bluetooth Network Connection 2 (Media disconnected)

 

 

# ----------------------------------

# IPv4 Configuration

# ----------------------------------

pushd interface ipv4

 

reset

set global icmpredirects=enabled

add address name="Wireless Network Connection 3" address=192.168.16.2 mask=255.255.255.0

 

 

popd

# End of IPv4 configuration

 

 

 

Windows IP Configuration

 

   Host Name . . . . . . . . . . . . : Samantha-PC

   Primary Dns Suffix  . . . . . . . : 

   Node Type . . . . . . . . . . . . : Hybrid

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

   DNS Suffix Search List. . . . . . : attlocal.net

 

Ethernet adapter Bluetooth Network Connection 2:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network) #2

   Physical Address. . . . . . . . . : AC-72-89-07-08-5E

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Wireless LAN adapter Wireless Network Connection 3:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2

   Physical Address. . . . . . . . . : AC-72-89-07-08-5B

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Wireless LAN adapter Wireless Network Connection 2:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter

   Physical Address. . . . . . . . . : AC-72-89-07-08-5B

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Wireless LAN adapter Wireless Network Connection:

 

   Connection-specific DNS Suffix  . : attlocal.net

   Description . . . . . . . . . . . : Intel® Centrino® Wireless-N 1030

   Physical Address. . . . . . . . . : AC-72-89-07-08-5A

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

   IPv6 Address. . . . . . . . . . . : 2602:306:b85b:45f0::48(Preferred) 

   Lease Obtained. . . . . . . . . . : Saturday, February 28, 2015 7:21:18 PM

   Lease Expires . . . . . . . . . . : Monday, March 30, 2015 5:09:24 AM

   IPv6 Address. . . . . . . . . . . : 2602:306:b85b:45f0:34a2:f838:bdbd:c281(Preferred) 

   Temporary IPv6 Address. . . . . . : 2602:306:b85b:45f0:3586:539:6a59:1d28(Preferred) 

   Link-local IPv6 Address . . . . . : fe80::34a2:f838:bdbd:c281%14(Preferred) 

   IPv4 Address. . . . . . . . . . . : 192.168.1.72(Preferred) 

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Lease Obtained. . . . . . . . . . : Saturday, February 28, 2015 7:21:15 PM

   Lease Expires . . . . . . . . . . : Sunday, March 01, 2015 7:21:14 PM

   Default Gateway . . . . . . . . . : fe80::ea33:81ff:fe8c:2af0%14

                                       192.168.1.254

   DHCP Server . . . . . . . . . . . : 192.168.1.254

   DHCPv6 IAID . . . . . . . . . . . : 246182537

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-96-B0-FC-18-03-73-61-AB-93

   DNS Servers . . . . . . . . . . . : 208.67.222.222

                                       208.67.220.220

   NetBIOS over Tcpip. . . . . . . . : Enabled

 

Ethernet adapter Local Area Connection:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller

   Physical Address. . . . . . . . . : 18-03-73-61-AB-93

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Teredo Tunneling Pseudo-Interface:

 

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:a3:13b8:947a:4ba0(Preferred) 

   Link-local IPv6 Address . . . . . : fe80::a3:13b8:947a:4ba0%18(Preferred) 

   Default Gateway . . . . . . . . . : 

   NetBIOS over Tcpip. . . . . . . . : Disabled

 

Tunnel adapter isatap.attlocal.net:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : attlocal.net

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

Server:  resolver1.opendns.com

Address:  208.67.222.222

 

Name:    google.com

Addresses:  2607:f8b0:4009:80a::200e

 216.58.216.78

 

 

Pinging google.com [2607:f8b0:4009:80a::200e] with 32 bytes of data:

Request timed out.

Reply from 2607:f8b0:4009:80a::200e: time=32ms 

 

Ping statistics for 2607:f8b0:4009:80a::200e:

    Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),

Approximate round trip times in milli-seconds:

    Minimum = 32ms, Maximum = 32ms, Average = 32ms

Server:  resolver1.opendns.com

Address:  208.67.222.222

 

Name:    yahoo.com

Addresses:  98.139.183.24

 98.138.253.109

 206.190.36.45

 

 

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:

Reply from 206.190.36.45: bytes=32 time=158ms TTL=49

Reply from 206.190.36.45: bytes=32 time=81ms TTL=49

 

Ping statistics for 206.190.36.45:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 81ms, Maximum = 158ms, Average = 119ms

 

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================

Interface List

 20...ac 72 89 07 08 5e ......Bluetooth Device (Personal Area Network) #2

 16...ac 72 89 07 08 5b ......Microsoft Virtual WiFi Miniport Adapter #2

 15...ac 72 89 07 08 5b ......Microsoft Virtual WiFi Miniport Adapter

 14...ac 72 89 07 08 5a ......Intel® Centrino® Wireless-N 1030

 13...18 03 73 61 ab 93 ......Realtek PCIe FE Family Controller

  1...........................Software Loopback Interface 1

 18...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface

 21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter

===========================================================================

 

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination        Netmask          Gateway       Interface  Metric

          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.72     25

        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306

        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306

  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306

      192.168.1.0    255.255.255.0         On-link      192.168.1.72    281

     192.168.1.72  255.255.255.255         On-link      192.168.1.72    281

    192.168.1.255  255.255.255.255         On-link      192.168.1.72    281

        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306

        224.0.0.0        240.0.0.0         On-link      192.168.1.72    281

  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306

  255.255.255.255  255.255.255.255         On-link      192.168.1.72    281

===========================================================================

Persistent Routes:

  None

 

IPv6 Route Table

===========================================================================

Active Routes:

 If Metric Network Destination      Gateway

 14    281 ::/0                     fe80::ea33:81ff:fe8c:2af0

  1    306 ::1/128                  On-link

 18     58 2001::/32                On-link

 18    306 2001:0:9d38:90d7:a3:13b8:947a:4ba0/128

                                    On-link

 14     33 2602:306:b85b:45f0::/64  On-link

 14     41 2602:306:b85b:45f0::/64  fe80::ea33:81ff:fe8c:2af0

 14    281 2602:306:b85b:45f0::48/128

                                    On-link

 14    281 2602:306:b85b:45f0:34a2:f838:bdbd:c281/128

                                    On-link

 14    281 2602:306:b85b:45f0:3586:539:6a59:1d28/128

                                    On-link

 14    281 fe80::/64                On-link

 18    306 fe80::/64                On-link

 18    306 fe80::a3:13b8:947a:4ba0/128

                                    On-link

 14    281 fe80::34a2:f838:bdbd:c281/128

                                    On-link

  1    306 ff00::/8                 On-link

 18    306 ff00::/8                 On-link

 14    281 ff00::/8                 On-link

===========================================================================

Persistent Routes:

  None

========================= Winsock entries =====================================

 

Catalog5 01 C:\windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)

Catalog5 02 C:\windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)

Catalog5 03 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 04 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 05 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog5 06 C:\windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)

Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)

Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)

Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)

Catalog5 10 C:\windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)

Catalog9 01 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 02 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 03 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 04 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 05 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 06 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 07 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 08 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 09 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 10 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 11 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)

x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)

x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)

x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)

x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)

x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)

x64-Catalog5 10 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)

x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

 

========================= Event log errors: ===============================

 

Application errors:

==================

Error: (02/28/2015 07:26:48 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)

Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

 

Error: (02/28/2015 07:26:48 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)

Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

 

Error: (02/28/2015 07:24:36 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)

Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

 

Error: (02/28/2015 07:24:36 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)

Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

 

Error: (02/28/2015 07:21:12 PM) (Source: WinMgmt) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (02/28/2015 07:21:05 PM) (Source: SideBySide) (User: )

Description: Activation context generation failed for "Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195"1".

Dependent Assembly Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195" could not be found.

Please use sxstrace.exe for detailed diagnosis.

 

Error: (02/28/2015 10:48:29 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)

Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

 

Error: (02/28/2015 10:48:29 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)

Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

 

Error: (02/28/2015 10:45:35 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)

Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

 

Error: (02/28/2015 10:45:35 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)

Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

 

 

System errors:

=============

Error: (02/28/2015 07:23:28 PM) (Source: Service Control Manager) (User: )

Description: The Dell Digital Delivery Service service failed to start due to the following error: 

%%1053

 

Error: (02/28/2015 07:23:28 PM) (Source: Service Control Manager) (User: )

Description: A timeout was reached (30000 milliseconds) while waiting for the Dell Digital Delivery Service service to connect.

 

Error: (02/28/2015 07:21:05 PM) (Source: Service Control Manager) (User: )

Description: The Motorola Device Manager Service service failed to start due to the following error: 

%%14001

 

Error: (02/28/2015 10:46:22 AM) (Source: Service Control Manager) (User: )

Description: The Dell Digital Delivery Service service failed to start due to the following error: 

%%1053

 

Error: (02/28/2015 10:46:22 AM) (Source: Service Control Manager) (User: )

Description: A timeout was reached (30000 milliseconds) while waiting for the Dell Digital Delivery Service service to connect.

 

Error: (02/28/2015 10:44:10 AM) (Source: Service Control Manager) (User: )

Description: The Motorola Device Manager Service service failed to start due to the following error: 

%%14001

 

Error: (02/28/2015 05:11:21 AM) (Source: Service Control Manager) (User: )

Description: The Dell Digital Delivery Service service failed to start due to the following error: 

%%1053

 

Error: (02/28/2015 05:11:21 AM) (Source: Service Control Manager) (User: )

Description: A timeout was reached (30000 milliseconds) while waiting for the Dell Digital Delivery Service service to connect.

 

Error: (02/28/2015 05:09:10 AM) (Source: Service Control Manager) (User: )

Description: The Motorola Device Manager Service service failed to start due to the following error: 

%%14001

 

Error: (02/27/2015 09:24:14 PM) (Source: Service Control Manager) (User: )

Description: The Dell Digital Delivery Service service failed to start due to the following error: 

%%1053

 

 

Microsoft Office Sessions:

=========================

Error: (02/28/2015 07:26:48 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)

Description: WmiApRplWmiApRpl8F20300004D070000

 

Error: (02/28/2015 07:26:48 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)

Description: Performance1637070000000000000000000009030000

 

Error: (02/28/2015 07:24:36 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)

Description: WmiApRplWmiApRpl8F20300004D070000

 

Error: (02/28/2015 07:24:36 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)

Description: Performance1637070000000000000000000009030000

 

Error: (02/28/2015 07:21:12 PM) (Source: WinMgmt)(User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (02/28/2015 07:21:05 PM) (Source: SideBySide)(User: )

Description: Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195"C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe

 

Error: (02/28/2015 10:48:29 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)

Description: WmiApRplWmiApRpl8F20300004D070000

 

Error: (02/28/2015 10:48:29 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)

Description: Performance1637070000000000000000000009030000

 

Error: (02/28/2015 10:45:35 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)

Description: WmiApRplWmiApRpl8F20300004D070000

 

Error: (02/28/2015 10:45:35 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)

Description: Performance1637070000000000000000000009030000

 

 

 

=========================== Installed Programs ============================

Adobe Digital Editions 4.0 (HKLM-x32\...\Adobe Digital Editions 4.0) (Version: 4.0.2 - Adobe Systems Incorporated)

Adobe Flash Player 16 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 16.0.0.305 - Adobe Systems Incorporated)

Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.305 - Adobe Systems Incorporated)

Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)

Advanced Audio FX Engine (HKLM-x32\...\Advanced Audio FX Engine) (Version: 1.12.05 - Creative Technology Ltd)

AIM for Windows (HKCU\...\AIM) (Version:  - AOL Inc.)

Apple Application Support (HKLM-x32\...\{21ECABC3-40B2-42DF-8E21-ACF3A4D0D95A}) (Version: 3.0.5 - Apple Inc.)

Apple Mobile Device Support (HKLM\...\{6AF2AC2A-3532-43FD-9F4D-BDC9C0D724C7}) (Version: 7.1.2.6 - Apple Inc.)

Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)

Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)

Cozi (HKLM-x32\...\{2DA5F129-11AC-4F11-8188-B2F07EAAC20A}) (Version: 1.0.4323.24051 - Cozi Group, Inc.)

CyberLink PowerDVD 9.6 (HKLM-x32\...\InstallShield_{A8516AC9-AAF1-47F9-9766-03E2D4CDBCF8}) (Version: 9.6.1.3522 - CyberLink Corp.)

CyberLink PowerDVD 9.6 (x32 Version: 9.6.1.3522 - CyberLink Corp.) Hidden

D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden

Dashlane (HKCU\...\Dashlane) (Version: 3.2.4.78888 - Dashlane SAS)

Definition Update for Microsoft Office 2010 (KB2956079) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{03F28B72-0BEC-4998-95D9-4AA9418D0041}) (Version:  - Microsoft)

Dell DataSafe Local Backup - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version:  - Dell)

Dell DataSafe Local Backup (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 9.4.47 - Dell)

Dell DataSafe Online (HKLM-x32\...\{7EC66A95-AC2D-4127-940B-0445A526AB2F}) (Version: 2.1.19634 - Dell)

Dell Digital Delivery (HKLM-x32\...\{0EEBAFB5-CB0F-4E1A-A33F-4ECAF15CE2F9}) (Version: 1.5.1249.0 - Dell Products, LP)

Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)

Dell Getting Started Guide (HKLM-x32\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)

Dell Home Systems Service Agreement (HKLM-x32\...\{AB2FDE4F-6BED-4E9E-B676-3DCCEBB1FBFE}) (Version: 2.0.0 - Dell Inc.)

Dell MusicStage (HKLM-x32\...\{3E8A1ADF-B72C-47FE-85F6-F7A73C487F6C}) (Version: 1.3.31.0 - Fingertapps)

Dell Perks Webslice IE8 (HKLM-x32\...\{CF67ED0C-F85D-4791-AED3-3FE882EDB45D}) (Version: 8.0 - Nextjump Inc)

Dell PhotoStage (HKLM-x32\...\{E4335E82-17B3-460F-9E70-39D9BC269DB3}) (Version: 1.5.0.19 - ArcSoft)

Dell Product Registration (HKLM-x32\...\{2A0F2CC5-3065-492C-8380-B03AA7106B1A}) (Version: 1.0.3 - Dell Inc.)

Dell Stage (HKLM-x32\...\{D770F4B4-C422-45D9-8CEE-1B4C66E68CA8}) (Version: 1.4.173.0 - Fingertapps)

Dell Support Center (HKLM\...\Dell Support Center) (Version: 3.1.5803.11 - Dell Inc.)

Dell Support Center (Version: 3.1.5803.11 - PC-Doctor, Inc.) Hidden

Dell Touchpad (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: 7.1209.101.204 - ALPS ELECTRIC CO., LTD.)

Dell VideoStage (HKLM-x32\...\InstallShield_{DCE0E79A-B9AC-41AC-98C1-7EF0538BCA7F}) (Version: 1.1.0.1011 - CyberLink Corp.)

Dell VideoStage (x32 Version: 1.1.0.1011 - CyberLink Corp.) Hidden

Dell Webcam Central (HKLM-x32\...\Dell Webcam Central) (Version: 2.00.35 - Creative Technology Ltd)

DirectX 9 Runtime (x32 Version: 1.00.0000 - Sonic Solutions) Hidden

Download Updater (AOL Inc.) (HKLM-x32\...\SoftwareUpdUtility) (Version:  - AOL Inc.)

Dragon NaturallySpeaking 11 (HKLM-x32\...\{EFFA53BC-8C04-2E21-3D90-A13B1697B0CA}) (Version: 11.50.100 - Nuance Communications Inc.)

Google Chrome (HKLM-x32\...\Google Chrome) (Version: 40.0.2214.115 - Google Inc.)

Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden

Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden

Grammarly for Microsoft® Office Suite (HKLM-x32\...\{44498a27-28c9-4dcd-b27b-6221765a08a7}) (Version: 6.3.91.5528 - Grammarly)

Grammarly for Microsoft® Office Suite (x32 Version: 6.3.91.5528 - Grammarly) Hidden

IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6324.0 - IDT)

Intel PROSet Wireless (Version:  - ) Hidden

Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)

Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1118 - Intel Corporation)

Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2342 - Intel Corporation)

Intel® PROSet/Wireless Software for Bluetooth® Technology (HKLM\...\{7CE8BE79-ABC3-4B2C-9543-28ED2B0A9EA8}) (Version: 1.0.0.0454 - Intel Corporation)

Intel® PROSet/Wireless WiFi Software (HKLM\...\{290D4DB2-F1B4-4B8E-918D-D71EF29A001B}) (Version: 14.00.1000 - Intel Corporation)

Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.1.0.1008 - Intel Corporation)

Intel® Wireless Display (HKLM-x32\...\{F84906ED-BB54-4889-B131-FED9C9056FC8}) (Version: 2.0.27.0 - Intel Corporation)

Internet Explorer (x32 Version: 8 - Microsoft Corporation) Hidden

iTunes (HKLM\...\{33E28B58-7BA0-47B7-AA01-9225ABA2B8A9}) (Version: 11.3.0.54 - Apple Inc.)

Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)

Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)

Java Auto Updater (x32 Version: 2.8.31.13 - Oracle Corporation) Hidden

Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

McAfee SecurityCenter (HKLM-x32\...\MSC) (Version: 13.6.1492 - McAfee, Inc.)

McAfee SiteAdvisor (HKLM-x32\...\{35ED3F83-4BDC-4c44-8EC6-6A8301C7413A}) (Version: 3.7.194 - McAfee, Inc.)

Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden

Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)

Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden

Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden

Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.3.188.0 - Microsoft Corporation)

Microsoft Mouse and Keyboard Center (Version: 2.3.188.0 - Microsoft Corporation) Hidden

Microsoft Office 365 ProPlus - en-us (HKLM\...\O365ProPlusRetail - en-us) (Version: 15.0.4693.1002 - Microsoft Corporation)

Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Professional 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)

Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Single Image 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)

Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)

Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden

Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden

Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)

Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.50908 - Microsoft Corporation) Hidden

Motorola Device Manager (HKLM-x32\...\{28DB8373-C1BB-444F-A427-A55585A12ED7}) (Version: 2.4.5 - Motorola Mobility)

Motorola Device Software Update (x32 Version: 13.09.3001 - Motorola Mobility) Hidden

Motorola Mobile Drivers Installation 6.3.0 (HKLM\...\{759E6A2F-1F01-45EF-A0C4-22F1B56CB975}) (Version: 6.3.0 - Motorola Mobility LLC)

Mozilla Firefox 35.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 35.0.1 (x86 en-US)) (Version: 35.0.1 - Mozilla)

Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 35.0 - Mozilla)

MSI to redistribute MS VS2005 CRT libraries (HKLM-x32\...\{A8D93648-9F7F-407D-915C-62044644C3DA}) (Version: 8.0.50727.42 - The Firebird Project)

MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden

MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden

MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)

MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)

MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)

MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)

Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4693.1002 - Microsoft Corporation) Hidden

Office 15 Click-to-Run Licensing Component (Version: 15.0.4693.1002 - Microsoft Corporation) Hidden

Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4693.1002 - Microsoft Corporation) Hidden

PhotoShowExpress (x32 Version: 2.0.063 - Sonic Solutions) Hidden

Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 10.09.20 - Dell Inc.)

QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)

RBVirtualFolder64Inst (Version: 1.00.0000 - Roxio, Inc.) Hidden

Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.31.1025.2010 - Realtek)

Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30126 - Realtek Semiconductor Corp.)

Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.0.32.0 - Renesas Electronics Corporation)

Renesas Electronics USB 3.0 Host Controller Driver (x32 Version: 2.0.32.0 - Renesas Electronics Corporation) Hidden

Roxio Activation Module (x32 Version: 1.0 - Roxio) Hidden

Roxio BackOnTrack (x32 Version: 1.3.3 - Roxio) Hidden

Roxio Burn (x32 Version: 1.8 - Roxio) Hidden

Roxio Creator Starter (HKLM-x32\...\{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}) (Version: 12.1.77.0 - Roxio)

Roxio Creator Starter (x32 Version: 1.0.439 - Roxio) Hidden

Roxio Creator Starter (x32 Version: 5.0.0 - Roxio) Hidden

Roxio Express Labeler 3 (x32 Version: 3.2.2 - Roxio) Hidden

Roxio File Backup (Version: 1.3.2 - Roxio) Hidden

Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)

Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden

Sonic CinePlayer Decoder Pack (x32 Version: 4.3.0 - Sonic Solutions) Hidden

Spotify (HKCU\...\Spotify) (Version: 0.9.15.27.g87efe634 - Spotify AB)

System Requirements Lab for Intel (HKLM-x32\...\{04C4B49D-45D9-4A28-9ED1-B45CBD99B8C7}) (Version: 4.5.24.0 - Husdawg, LLC)

TeamViewer 10 (HKLM-x32\...\TeamViewer) (Version: 10.0.36897 - TeamViewer)

TrustedID (HKLM-x32\...\{C16A92EF-017B-4839-9C75-FBADB5A1FA27}) (Version: 5.0 - TrustedID)

Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)

Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0016-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)

Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)

Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-001B-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)

Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)

Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)

Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{A4F91D60-654C-4892-BFD3-0D41ADA649B6}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2597089) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{A12F43A5-CF0B-44E3-942F-2441CD442F0D}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{0B7744D2-1FDD-4843-9987-7CE11B79F370}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{D1C4AD0B-CC79-41D2-8D6A-571E7B30658C}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{C1954E2B-1672-4E5C-B564-F8CB2D08345B}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{E762A933-274B-4860-B066-A39FAB0838FD}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{A7AA9E77-A9F4-4596-8AFD-4910FF258C3D}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2956054) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{54F6ECE6-BAB4-4E7D-ADB0-072FC951A280}) (Version:  - Microsoft)

Update for Microsoft OneNote 2010 (KB2956075) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{8FDB127C-B5F8-459C-B3BF-098C4270201F}) (Version:  - Microsoft)

Update for Microsoft OneNote 2010 (KB2956075) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8FDB127C-B5F8-459C-B3BF-098C4270201F}) (Version:  - Microsoft)

Update for Microsoft OneNote 2010 (KB2956075) 32-Bit Edition (HKLM-x32\...\{90140000-00A1-0409-0000-0000000FF1CE}_Office14.SingleImage_{82148027-13B5-4920-97F3-6A44A29B83D0}) (Version:  - Microsoft)

Update for Microsoft Outlook 2010 (KB2956128) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{DEFF916D-4268-49CF-8FF3-E26253582E13}) (Version:  - Microsoft)

Update for Microsoft Outlook 2010 (KB2956128) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{FC666DD5-8A58-401B-9B1E-2CBB451932E8}) (Version:  - Microsoft)

Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{DF548669-AAED-467B-A074-AE2B72A4A871}) (Version:  - Microsoft)

Update for Microsoft PowerPoint 2010 (KB2956129) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{433A91E3-5A83-41A6-828A-DCED3EE9EDA8}) (Version:  - Microsoft)

Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)

Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)

Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)

USB2.0 PC CAMERA (HKLM-x32\...\{58D4FB3A-98E9-4B9B-B01E-7F005AEFE019}) (Version: 1.00.0000 - USB 2.0 PC CAMERA)

Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)

Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden

Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Language Selector (Version: 15.4.3508.1109 - Microsoft Corporation) Hidden

Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)

Windows Live Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden

Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden

Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden

Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden

Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden

Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden

Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

 

========================= Memory info: ===================================

 

Percentage of memory in use: 47%

Total physical RAM: 6051.18 MB

Available physical RAM: 3149.41 MB

Total Pagefile: 12100.54 MB

Available Pagefile: 8813.02 MB

Total Virtual: 4095.88 MB

Available Virtual: 3981.13 MB

 

========================= Partitions: =====================================

 

1 Drive c: (OS) (Fixed) (Total:581.42 GB) (Free:508.32 GB) NTFS

 

========================= Users: ========================================

 

User accounts for \\SAMANTHA-PC

 

Administrator            Guest                    Samantha                 

 

========================= Restore Points ==================================

 

14-02-2015 00:26:02 McAfee Vulnerability Scanner

17-02-2015 17:22:02 Windows Update

20-02-2015 20:09:30 Windows Update

24-02-2015 22:00:37 Windows Update

25-02-2015 09:00:18 Windows Update

 

**** End of log ****

 

Here is Malwarebytes...

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 2/28/2015
Scan Time: 9:27:04 PM
Logfile: scanlog.txt
Administrator: Yes
 
Version: 2.00.4.1028
Malware Database: v2015.03.01.01
Rootkit Database: v2015.02.25.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Enabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Samantha
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 360593
Time Elapsed: 45 min, 24 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 1
PUP.Optional.MiniAdblocker.A, C:\ProgramData\Mini - Adblocker, Quarantined, [4a5f39e9f29855e15f1bfa8f679c6c94], 
 
Files: 1
PUP.Optional.MiniAdblocker.A, C:\ProgramData\Mini - Adblocker\Mini - Adblocker.exe, Quarantined, [4a5f39e9f29855e15f1bfa8f679c6c94], 
 
Physical Sectors: 0
(No malicious items detected)
 
 

 

(end)
 
Here is Malwarebytes AntiRootkit...
 

Malwarebytes Anti-Rootkit BETA 1.09.1.1004
www.malwarebytes.org
 
Database version:
  main:    v2015.03.01.01
  rootkit: v2015.02.25.01
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17633
Samantha :: SAMANTHA-PC [administrator]
 
2/28/2015 9:16:38 PM
mbar-log-2015-02-28 (21-16-38).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 370169
Time elapsed: 1 hour(s), 6 minute(s), 50 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
And finally here is Rkill...
 

Rkill 2.7.0 by Lawrence Abrams (Grinler)
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 02/28/2015 10:39:48 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 02/28/2015 10:44:50 PM
Execution time: 0 hours(s), 5 minute(s), and 2 seconds(s)
 


#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,679 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:03:34 PM

Posted 01 March 2015 - 05:02 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 homefree89

homefree89
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:04:34 PM

Posted 03 March 2015 - 08:43 AM

Hi, i am getting a lot of browser hijacks and popups now.  

 

I did the tmp file and here is the adwcleaner log....

 

# AdwCleaner v4.111 - Logfile created 03/03/2015 at 07:39:04
# Updated 18/02/2015 by Xplode
# Database : 2015-03-02.3 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : Samantha - SAMANTHA-PC
# Running from : C:\Users\Samantha\Downloads\adwcleaner_4.111.exe
# Option : Cleaning
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\7db266b000005565
 
***** [ Scheduled tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{42D79B50-CC4A-4A8E-860F-BE674AF053A2}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6E993643-8FBC-44FE-BC85-D318495C4D96}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{459DD0F7-0D55-D3DC-67BC-E6BE37E9D762}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{065C1A21-97F8-45FB-A9F0-861B60FACEC8}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3204358F-5904-46A6-841F-D6B5BE3EF4E3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3AE67737-0E3E-44AA-AA5E-46A68BF017FF}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3EE5B726-044A-48D2-AA7B-049BD9A0F62A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{60FBBE03-57FF-49D8-B38E-053D3F489825}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6A5182F1-C0B8-42B8-96CC-7F329CD46913}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6C153418-8E4D-4FAF-AF27-5201E38463A7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A26A2F05-AC4D-4A1E-9531-9125F7309B78}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CC5D6240-7DF0-435D-9B9B-F8586A99DE86}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F343045E-E20A-46E1-82D8-9962C43EFC9E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FBB360DC-CB6C-4D6A-808A-2C773151BFFF}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FFD7DDAC-EC28-42A5-8D39-917B9078604B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{42D79B50-CC4A-4A8E-860F-BE674AF053A2}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{42D79B50-CC4A-4A8E-860F-BE674AF053A2}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : HKCU\Software\GlobalUpdate
Key Deleted : HKCU\Software\systweak
Key Deleted : HKCU\Software\AppDataLow\{4A0F38A9-FE55-4B89-B73F-E60FDC0F72E9}
Key Deleted : HKCU\Software\AppDataLow\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}
Key Deleted : HKLM\SOFTWARE\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Deleted : HKLM\SOFTWARE\{4A0F38A9-FE55-4B89-B73F-E60FDC0F72E9}
Key Deleted : HKLM\SOFTWARE\GlobalUpdate
Key Deleted : HKLM\SOFTWARE\systweak
Key Deleted : HKLM\SOFTWARE\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}
Key Deleted : HKLM\SOFTWARE\{12A61307-94CD-4F8E-94BC-918E511FAA81}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility
Data Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyOverride] - *.local;192.168.*.*
 
***** [ Web browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17631
 
 
-\\ Mozilla Firefox v35.0.1 (x86 en-US)
 
 
-\\ Google Chrome v40.0.2214.115
 
 
*************************
 
AdwCleaner[R0].txt - [7940 bytes] - [12/02/2015 00:48:09]
AdwCleaner[R1].txt - [7999 bytes] - [12/02/2015 00:56:24]
AdwCleaner[R2].txt - [18442 bytes] - [12/02/2015 01:38:59]
AdwCleaner[R3].txt - [6033 bytes] - [12/02/2015 01:39:36]
AdwCleaner[R4].txt - [4520 bytes] - [03/03/2015 07:30:32]
AdwCleaner[S0].txt - [4441 bytes] - [03/03/2015 07:39:04]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [4500  bytes] ##########


#6 homefree89

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Posted 03 March 2015 - 10:56 AM

I realized that another extension had installed itself in chrome, so I uninstalled it and deleted it... again.  It seems whatever virus this is, is going undetected and is still present after everything tried so far.  Here is the JRT log & I am still running Sophos.  So far it has not detected anything...

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.3 (03.01.2015:1)
OS: Windows 7 Home Premium x64
Ran by Samantha on Tue 03/03/2015 at  8:07:05.35
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 03/03/2015 at  8:22:49.47
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#7 homefree89

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Posted 03 March 2015 - 11:15 AM

Sophos finished & found no threats. I still have the virus though.


Edited by homefree89, 03 March 2015 - 11:18 AM.


#8 Broni

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Posted 03 March 2015 - 08:26 PM

i am getting a lot of browser hijacks and popups now.

 

After running the above tools?

If so, in what browser?


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#9 homefree89

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Posted 04 March 2015 - 09:26 PM

 

i am getting a lot of browser hijacks and popups now.

 

After running the above tools?

If so, in what browser?

 

Chrome.  Whatever it is randomly installs extensions when I restart the computer.



#10 Broni

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Posted 04 March 2015 - 11:24 PM

Reset Chrome...
Click on "Customize and control Google Chrome":
p22003758.gif
Click "Settings" then "Show advanced settings" at the bottom of the screen.
Click "Reset browser settings" button.
Restart Chrome.

If the above didn't help....

Reinstall Chrome...
If you want to save your bookmarks...
How to Backup Bookmarks in Google Chrome
If you want to save your passwords as well see here: http://www.intowindows.com/how-to-backup-saved-passwords-in-google-chrome-browser/
 

  • Close all Chrome windows and tabs.
  • Go to the Start menu > Control Panel. (Windows 8 users: Learn how to access the Control Panel)
  • Click Programs and Features.
  • Double-click Google Chrome.
  • Click Uninstall from the confirmation dialog. Delete your user profile information, like your browser preferences, bookmarks, and history, by selecting the "Also delete your browsing data" checkbox.

Install fresh copy.


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