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Windows 8.1 hang on startup


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#1 jfleming

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Posted 27 February 2015 - 07:55 PM

My computer restarted itself yesterday and today while I was using it.  Yesterday it started up again, today it froze on the startup screen.  I cannot get it to boot now except in safe mode.  

 

In the event logs, it says the shutdowns were caused by Event 41, Kernel-Power.

 

Any thoughts on what I can do to get it booted normally again?



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#2 jfleming

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Posted 27 February 2015 - 07:57 PM

I forgot to mention that one time on normal startup I did get more than just a frozen spinning circle - i got a BSOD with the error code WHEA_UNCORRECTABLE_ERROR.  

 

I have tried a system restore from a save point from several days ago, which restored successfully but did not solve my problem.






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