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Can't connect to the internet, issue with dns settings


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#1 Zaria

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Posted 27 February 2015 - 09:47 AM

Hi, I wonder if anyone can help me...

 

I'm having trouble connecting to the internet except (strangely) with skype which is somehow working perfectly.

 

Tried a few different browsers, none work, all I get is "This webpage is not available" and I'm unable to update any of my anti-virus/anti-malware.

 

There are no issues when I try to connect any other devices to this same wi fi, only my laptop has this problem.

 

Troubleshooted in help and got "The DNS Server isn't responding"/"Your computer is trying to use a DNS server that is incorrect or doesn't exist".

 

So far I've tried running command prompt as admin and putting in: ipconfig /flushdns

 

This didn't do anything, I've also tried switching the modem on/off and restarting.

 

Thanks in advance,

 



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#2 dc3

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Posted 27 February 2015 - 10:53 AM

Is the time and date correct to your region?


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#3 Aura

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Posted 27 February 2015 - 11:29 AM

In addition to what dc3 just said, make sure your date and time (timezone as well) is correct for your region under Windows but also in your BIOS as well.

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#4 Zaria

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Posted 27 February 2015 - 12:03 PM

Hey,

 

Yeah I've checked, both are correct - it was working fine on my home wifi, it only started acting funny when I connected to a network at a different location...but I've connected to this network many many times without any problems :/



#5 Phantom010

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Posted 27 February 2015 - 12:12 PM

Have you tried disabling your firewall temporarily, as a test?

 

Have you checked for proxy servers in your browser LAN settings?



#6 Aura

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Posted 27 February 2015 - 12:32 PM

Zaria, did you try to "forget" the network yes (completely delete it in the Saved Networks), then try reconnecting to it?

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#7 Zaria

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Posted 28 February 2015 - 05:38 AM

Have you tried disabling your firewall temporarily, as a test?

 

Have you checked for proxy servers in your browser LAN settings?

 

Hi, yeah I did the 1st one but wasn't really sure how to do the second...

 

Zaria, did you try to "forget" the network yes (completely delete it in the Saved Networks), then try reconnecting to it?

 

Yeah, tried this too didn't work unfortunately. 

 

I ended up changing my dns settings to the public Google one which finally worked :guitar:, thanks anyway. 



#8 Aura

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Posted 28 February 2015 - 11:39 AM

Well glad to know that your issue was solved! :)

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