Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Computer is so slow and won't connect to WiFi


  • Please log in to reply
5 replies to this topic

#1 PattiRN

PattiRN

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:12:11 AM

Posted 26 February 2015 - 09:48 AM

Hello! I am not a very computer literate person, so whoever helps me, please be patient! My computer is two years old, and it running VERY SLOW. I do have some virus protection on it, but my husband installed it, and I have no idea how it works. Just a few weeks ago, my computer stopped being able to connect to WiFi with the exception of in my home. It is also running extreemly slow, some days worse then others (could that be the internet?) I'm not sure where to start to fix the problem. Can someone please help?! Thank you.



BC AdBot (Login to Remove)

 


#2 mikey11

mikey11

  • Members
  • 1,529 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Psychiatric Ward @ Beelitz-Heilstatten Hospital, Beelitz, Germany
  • Local time:07:11 AM

Posted 26 February 2015 - 10:09 AM

download and run malwarebytes anti-malware,

 

after the scan is complete click "quarantine all" at the bottom left of the window,

 

after that download and run ccleaner to get rid of temp files



#3 hamluis

hamluis

    Moderator


  • Moderator
  • 56,385 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:12:11 AM

Posted 26 February 2015 - 12:28 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#4 PattiRN

PattiRN
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:12:11 AM

Posted 02 March 2015 - 10:13 AM

Louis,

 

Thank you for reaching out! Here is what I discovered after installing and running minitoolbox. I will alspo try to publish a snap shot as well.

 

MiniToolBox by Farbar  Version: 30-11-2014
Ran by Patricia (administrator) on 02-03-2015 at 09:10:29
Running from "C:\Users\Patricia\Downloads"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/02/2015 09:07:15 AM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerPlugin_16_0_0_305.exe, version: 16.0.0.305, time stamp: 0x54cff379
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x686b90df
Faulting process id: 0x1390
Faulting application start time: 0xFlashPlayerPlugin_16_0_0_305.exe0
Faulting application path: FlashPlayerPlugin_16_0_0_305.exe1
Faulting module path: FlashPlayerPlugin_16_0_0_305.exe2
Report Id: FlashPlayerPlugin_16_0_0_305.exe3
Faulting package full name: FlashPlayerPlugin_16_0_0_305.exe4
Faulting package-relative application ID: FlashPlayerPlugin_16_0_0_305.exe5

Error: (03/02/2015 09:07:15 AM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerPlugin_16_0_0_305.exe, version: 16.0.0.305, time stamp: 0x54cff379
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc00001a5
Fault offset: 0x039c4e50
Faulting process id: 0x1390
Faulting application start time: 0xFlashPlayerPlugin_16_0_0_305.exe0
Faulting application path: FlashPlayerPlugin_16_0_0_305.exe1
Faulting module path: FlashPlayerPlugin_16_0_0_305.exe2
Report Id: FlashPlayerPlugin_16_0_0_305.exe3
Faulting package full name: FlashPlayerPlugin_16_0_0_305.exe4
Faulting package-relative application ID: FlashPlayerPlugin_16_0_0_305.exe5

Error: (03/02/2015 09:06:54 AM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerPlugin_16_0_0_305.exe, version: 16.0.0.305, time stamp: 0x54cff379
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x686b90df
Faulting process id: 0xf80
Faulting application start time: 0xFlashPlayerPlugin_16_0_0_305.exe0
Faulting application path: FlashPlayerPlugin_16_0_0_305.exe1
Faulting module path: FlashPlayerPlugin_16_0_0_305.exe2
Report Id: FlashPlayerPlugin_16_0_0_305.exe3
Faulting package full name: FlashPlayerPlugin_16_0_0_305.exe4
Faulting package-relative application ID: FlashPlayerPlugin_16_0_0_305.exe5

Error: (03/02/2015 09:06:53 AM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerPlugin_16_0_0_305.exe, version: 16.0.0.305, time stamp: 0x54cff379
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc00001a5
Fault offset: 0x00d64e50
Faulting process id: 0xf80
Faulting application start time: 0xFlashPlayerPlugin_16_0_0_305.exe0
Faulting application path: FlashPlayerPlugin_16_0_0_305.exe1
Faulting module path: FlashPlayerPlugin_16_0_0_305.exe2
Report Id: FlashPlayerPlugin_16_0_0_305.exe3
Faulting package full name: FlashPlayerPlugin_16_0_0_305.exe4
Faulting package-relative application ID: FlashPlayerPlugin_16_0_0_305.exe5

Error: (03/02/2015 09:06:43 AM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerPlugin_16_0_0_305.exe, version: 16.0.0.305, time stamp: 0x54cff379
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x686b90df
Faulting process id: 0x994
Faulting application start time: 0xFlashPlayerPlugin_16_0_0_305.exe0
Faulting application path: FlashPlayerPlugin_16_0_0_305.exe1
Faulting module path: FlashPlayerPlugin_16_0_0_305.exe2
Report Id: FlashPlayerPlugin_16_0_0_305.exe3
Faulting package full name: FlashPlayerPlugin_16_0_0_305.exe4
Faulting package-relative application ID: FlashPlayerPlugin_16_0_0_305.exe5

Error: (03/02/2015 09:06:42 AM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerPlugin_16_0_0_305.exe, version: 16.0.0.305, time stamp: 0x54cff379
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc00001a5
Fault offset: 0x03334e50
Faulting process id: 0x994
Faulting application start time: 0xFlashPlayerPlugin_16_0_0_305.exe0
Faulting application path: FlashPlayerPlugin_16_0_0_305.exe1
Faulting module path: FlashPlayerPlugin_16_0_0_305.exe2
Report Id: FlashPlayerPlugin_16_0_0_305.exe3
Faulting package full name: FlashPlayerPlugin_16_0_0_305.exe4
Faulting package-relative application ID: FlashPlayerPlugin_16_0_0_305.exe5

Error: (03/02/2015 09:05:49 AM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerPlugin_16_0_0_305.exe, version: 16.0.0.305, time stamp: 0x54cff379
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x686b90df
Faulting process id: 0x1164
Faulting application start time: 0xFlashPlayerPlugin_16_0_0_305.exe0
Faulting application path: FlashPlayerPlugin_16_0_0_305.exe1
Faulting module path: FlashPlayerPlugin_16_0_0_305.exe2
Report Id: FlashPlayerPlugin_16_0_0_305.exe3
Faulting package full name: FlashPlayerPlugin_16_0_0_305.exe4
Faulting package-relative application ID: FlashPlayerPlugin_16_0_0_305.exe5

Error: (03/02/2015 09:05:48 AM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerPlugin_16_0_0_305.exe, version: 16.0.0.305, time stamp: 0x54cff379
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc00001a5
Fault offset: 0x012d4e50
Faulting process id: 0x1164
Faulting application start time: 0xFlashPlayerPlugin_16_0_0_305.exe0
Faulting application path: FlashPlayerPlugin_16_0_0_305.exe1
Faulting module path: FlashPlayerPlugin_16_0_0_305.exe2
Report Id: FlashPlayerPlugin_16_0_0_305.exe3
Faulting package full name: FlashPlayerPlugin_16_0_0_305.exe4
Faulting package-relative application ID: FlashPlayerPlugin_16_0_0_305.exe5

Error: (03/02/2015 09:05:32 AM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerPlugin_16_0_0_305.exe, version: 16.0.0.305, time stamp: 0x54cff379
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x686b90df
Faulting process id: 0x778
Faulting application start time: 0xFlashPlayerPlugin_16_0_0_305.exe0
Faulting application path: FlashPlayerPlugin_16_0_0_305.exe1
Faulting module path: FlashPlayerPlugin_16_0_0_305.exe2
Report Id: FlashPlayerPlugin_16_0_0_305.exe3
Faulting package full name: FlashPlayerPlugin_16_0_0_305.exe4
Faulting package-relative application ID: FlashPlayerPlugin_16_0_0_305.exe5

Error: (03/02/2015 09:05:32 AM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerPlugin_16_0_0_305.exe, version: 16.0.0.305, time stamp: 0x54cff379
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc00001a5
Fault offset: 0x00574e50
Faulting process id: 0x778
Faulting application start time: 0xFlashPlayerPlugin_16_0_0_305.exe0
Faulting application path: FlashPlayerPlugin_16_0_0_305.exe1
Faulting module path: FlashPlayerPlugin_16_0_0_305.exe2
Report Id: FlashPlayerPlugin_16_0_0_305.exe3
Faulting package full name: FlashPlayerPlugin_16_0_0_305.exe4
Faulting package-relative application ID: FlashPlayerPlugin_16_0_0_305.exe5


System errors:
=============
Error: (03/01/2015 02:21:45 PM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4

Error: (03/01/2015 09:57:17 AM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4

Error: (02/26/2015 11:10:27 AM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4

Error: (02/26/2015 08:56:24 AM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4

Error: (02/26/2015 08:54:36 AM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4

Error: (02/26/2015 07:48:50 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:29:52 PM on ‎2/‎25/‎2015 was unexpected.

Error: (02/25/2015 03:47:18 PM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4

Error: (02/25/2015 03:25:29 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x8007045b: Security Update for Windows 8.1 for x64-based Systems (KB3023562).

Error: (02/25/2015 03:25:29 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x8007045b: Update for Windows 8.1 for x64-based Systems (KB3020338).

Error: (02/25/2015 03:25:29 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x8007045b: Update for Windows 8.1 for x64-based Systems (KB3019868).


Microsoft Office Sessions:
=========================
Error: (03/02/2015 09:07:15 AM) (Source: Application Error)(User: )
Description: FlashPlayerPlugin_16_0_0_305.exe16.0.0.30554cff379unknown0.0.0.000000000c0000005686b90df139001d054fa916941b0C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerPlugin_16_0_0_305.exeunknowncf8839e8-c0ed-11e4-beb8-3085a97d0b73

Error: (03/02/2015 09:07:15 AM) (Source: Application Error)(User: )
Description: FlashPlayerPlugin_16_0_0_305.exe16.0.0.30554cff379unknown0.0.0.000000000c00001a5039c4e50139001d054fa916941b0C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerPlugin_16_0_0_305.exeunknowncf254898-c0ed-11e4-beb8-3085a97d0b73

Error: (03/02/2015 09:06:54 AM) (Source: Application Error)(User: )
Description: FlashPlayerPlugin_16_0_0_305.exe16.0.0.30554cff379unknown0.0.0.000000000c0000005686b90dff8001d054fa847c041fC:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerPlugin_16_0_0_305.exeunknownc2983caf-c0ed-11e4-beb8-3085a97d0b73

Error: (03/02/2015 09:06:53 AM) (Source: Application Error)(User: )
Description: FlashPlayerPlugin_16_0_0_305.exe16.0.0.30554cff379unknown0.0.0.000000000c00001a500d64e50f8001d054fa847c041fC:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerPlugin_16_0_0_305.exeunknownc23795ae-c0ed-11e4-beb8-3085a97d0b73

Error: (03/02/2015 09:06:43 AM) (Source: Application Error)(User: )
Description: FlashPlayerPlugin_16_0_0_305.exe16.0.0.30554cff379unknown0.0.0.000000000c0000005686b90df99401d054fa7dd80ee9C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerPlugin_16_0_0_305.exeunknownbbf139c0-c0ed-11e4-beb8-3085a97d0b73

Error: (03/02/2015 09:06:42 AM) (Source: Application Error)(User: )
Description: FlashPlayerPlugin_16_0_0_305.exe16.0.0.30554cff379unknown0.0.0.000000000c00001a503334e5099401d054fa7dd80ee9C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerPlugin_16_0_0_305.exeunknownbb93796a-c0ed-11e4-beb8-3085a97d0b73

Error: (03/02/2015 09:05:49 AM) (Source: Application Error)(User: )
Description: FlashPlayerPlugin_16_0_0_305.exe16.0.0.30554cff379unknown0.0.0.000000000c0000005686b90df116401d054fa5de2f3b1C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerPlugin_16_0_0_305.exeunknown9bff7a7b-c0ed-11e4-beb8-3085a97d0b73

Error: (03/02/2015 09:05:48 AM) (Source: Application Error)(User: )
Description: FlashPlayerPlugin_16_0_0_305.exe16.0.0.30554cff379unknown0.0.0.000000000c00001a5012d4e50116401d054fa5de2f3b1C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerPlugin_16_0_0_305.exeunknown9b9e5e32-c0ed-11e4-beb8-3085a97d0b73

Error: (03/02/2015 09:05:32 AM) (Source: Application Error)(User: )
Description: FlashPlayerPlugin_16_0_0_305.exe16.0.0.30554cff379unknown0.0.0.000000000c0000005686b90df77801d054fa53ec6cfeC:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerPlugin_16_0_0_305.exeunknown920597d6-c0ed-11e4-beb8-3085a97d0b73

Error: (03/02/2015 09:05:32 AM) (Source: Application Error)(User: )
Description: FlashPlayerPlugin_16_0_0_305.exe16.0.0.30554cff379unknown0.0.0.000000000c00001a500574e5077801d054fa53ec6cfeC:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerPlugin_16_0_0_305.exeunknown91a8c1fa-c0ed-11e4-beb8-3085a97d0b73



=========================== Installed Programs ============================
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Reader X (10.1.13) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.13 - Adobe Systems Incorporated)
Alcor Micro USB Card Reader (HKLM-x32\...\AmUStor) (Version: 3.6.142.61624 - Alcor Micro Corp.)
Alcor Micro USB Card Reader (x32 Version: 3.6.142.61624 - Alcor Micro Corp.) Hidden
AntiLogger SDK version 1.7.6.367 (HKLM-x32\...\{4D46DE30-49FE-4043-99F7-D7E8C06175E0}_is1) (Version: 1.7.6.367 - Zemana Ltd.)
Apple Application Support (HKLM-x32\...\{78002155-F025-4070-85B3-7C0453561701}) (Version: 3.0.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{B678797F-DF38-4556-8A31-8B818E261868}) (Version: 8.0.0.23 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ASUS Instant Connect (HKLM-x32\...\{89ECB85A-D933-4CEA-9116-5CBC9C2ED95B}) (Version: 1.2.8 - ASUS)
ASUS InstantOn (HKLM-x32\...\{749F674B-2674-47E8-879C-5626A06B2A91}) (Version: 3.0.2 - ASUS)
ASUS LifeFrame3 (HKLM-x32\...\{1DBD1F12-ED93-49C0-A7CC-56CBDE488158}) (Version: 3.1.4 - ASUS)
ASUS Live Update (HKLM-x32\...\{FA540E67-095C-4A1B-97BA-4D547DEC9AF4}) (Version: 3.1.8 - ASUS)
ASUS Power4Gear Hybrid (HKLM\...\{9B6239BF-4E85-4590-8D72-51E30DB1A9AA}) (Version: 2.0.3 - ASUS)
ASUS Smart Gesture (HKLM-x32\...\{4D3286A6-F6AB-498A-82A4-E4F040529F3D}) (Version: 1.0.35 - ASUS)
ASUS Splendid Video Enhancement Technology (HKLM-x32\...\{0969AF05-4FF6-4C00-9406-43599238DE0D}) (Version: 1.03.0002 - ASUS)
ASUS Tutor (HKLM-x32\...\{58172D66-2F69-4215-9AEC-ED8196023736}) (Version: 1.0.6 - ASUS)
ASUS USB Charger Plus (HKLM-x32\...\{A859E3E5-C62F-4BFA-AF1D-2B95E03166AF}) (Version: 2.1.4 - ASUS)
ASUS WebStorage Sync Agent (HKLM-x32\...\ASUS WebStorage) (Version: 1.1.9.120 - ASUS Cloud Corporation)
ASUSDVD (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.4126.52 - CyberLink Corp.)
ASUSDVD (x32 Version: 10.0.4126.52 - CyberLink Corp.) Hidden
AsusVibe2.0 (HKLM-x32\...\Asus Vibe2.0) (Version: 2.0.10.168 - ASUSTEK)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 2.1.0.7 - Atheros Communications Inc.)
ATK Package (HKLM-x32\...\{AB5C933E-5C7D-4D30-B314-9C83A49B94BE}) (Version: 1.0.0022 - ASUS)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
Constant Guard Protection Suite (HKLM-x32\...\ID Vault) (Version: 1.14.911.2 - Comcast)
Definition Update for Microsoft Office 2010 (KB2956079) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{03F28B72-0BEC-4998-95D9-4AA9418D0041}) (Version:  - Microsoft)
ExamGuard (HKLM-x32\...\{D78149D7-480E-4012-8071-7B68B3E02527}) (Version: 1.02.0001 - Respondus, Inc.)
Google Talk Plugin (HKLM-x32\...\{C77CC230-7417-3F01-B70D-52583DC9FEC9}) (Version: 5.40.2.0 - Google)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1252 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.3347 - Intel Corporation)
Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation)
Intel® Update Manager (HKLM-x32\...\{12914061-EB9B-4AE7-AC7E-0B8A607C7DF4}) (Version: 2.3.1338 - Intel Corporation)
Intel® Trusted Connect Service Client (Version: 1.24.388.1 - Intel Corporation) Hidden
iTunes (HKLM\...\{F46AA0F1-E284-4878-A462-5F11B9166C0E}) (Version: 11.4.0.18 - Apple Inc.)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.150.1 - McAfee, Inc.)
Microsoft App Update for microsoft.windowscommunicationsapps_17.0.1119.516_x64__8wekyb3d8bbwe (x64) (Version: 1.0.0.0 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Single Image 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.50908 - Microsoft Corporation) Hidden
Mozilla Firefox 35.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 35.0.1 (x86 en-US)) (Version: 35.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
NCLEX-RN 4000 - Individual Version (HKLM-x32\...\{546A2519-87BD-4E23-B35F-43EF9EB82D9C}) (Version: 1.0.0 - Lippincott Williams & Wilkins)
Norton Security Suite (HKLM-x32\...\N360) (Version: 21.6.0.32 - Symantec Corporation)
Platform (x32 Version: 1.39 - VIA Technologies, Inc.) Hidden
Ralink RT2860 Wireless LAN Card (HKLM-x32\...\{8FC4F1DD-F7FD-4766-804D-3C8FF1D309B0}) (Version: 1.2.0.40 - Ralink)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0016-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-001B-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{A4F91D60-654C-4892-BFD3-0D41ADA649B6}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597089) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{A12F43A5-CF0B-44E3-942F-2441CD442F0D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{0B7744D2-1FDD-4843-9987-7CE11B79F370}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{D1C4AD0B-CC79-41D2-8D6A-571E7B30658C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{C1954E2B-1672-4E5C-B564-F8CB2D08345B}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{E762A933-274B-4860-B066-A39FAB0838FD}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{A7AA9E77-A9F4-4596-8AFD-4910FF258C3D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2956054) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{54F6ECE6-BAB4-4E7D-ADB0-072FC951A280}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956075) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{8FDB127C-B5F8-459C-B3BF-098C4270201F}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956075) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8FDB127C-B5F8-459C-B3BF-098C4270201F}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956075) 32-Bit Edition (HKLM-x32\...\{90140000-00A1-0409-0000-0000000FF1CE}_Office14.SingleImage_{82148027-13B5-4920-97F3-6A44A29B83D0}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2956128) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{DEFF916D-4268-49CF-8FF3-E26253582E13}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2956128) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{FC666DD5-8A58-401B-9B1E-2CBB451932E8}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{DF548669-AAED-467B-A074-AE2B72A4A871}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2956129) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{433A91E3-5A83-41A6-828A-DCED3EE9EDA8}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
VIA Platform Device Manager (HKLM-x32\...\InstallShield_{20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1.39 - VIA Technologies, Inc.)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
Windows Driver Package - ASUS (ATP) Mouse  (10/29/2012 1.0.0.148) (HKLM\...\C01F56FBD9B141017E63E2A1A141E59934D4DC67) (Version: 10/29/2012 1.0.0.148 - ASUS)

========================= Memory info: ===================================

Percentage of memory in use: 59%
Total physical RAM: 3979.82 MB
Available physical RAM: 1618.03 MB
Total Pagefile: 4683.82 MB
Available Pagefile: 2364.57 MB
Total Virtual: 4095.88 MB
Available Virtual: 3980.82 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:185.87 GB) (Free:137.72 GB) NTFS
2 Drive d: (Data) (Fixed) (Total:258.45 GB) (Free:258.32 GB) NTFS

========================= Users: ========================================

User accounts for \\PHARTSLAPTOP

Administrator            Guest                    Patricia                 


**** End of log ****



#5 PattiRN

PattiRN
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:12:11 AM

Posted 02 March 2015 - 10:28 AM

Louis,

 

The site wouldn't let me post a screenshot so i put it into a word document and was going to attach it here.  However, somehing strange is now going on since I visited one of the sites that you told me to and I keep getting a "Flash Update" pop-up on my screen and I can't attach a file to this message. Please let me know what I should do.....



#6 hamluis

hamluis

    Moderator


  • Moderator
  • 56,385 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:12:11 AM

Posted 02 March 2015 - 05:58 PM

Follow the directions...previously provided in the link.

 

Louis






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users