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hypothetically what do you do if a mobo is DOA?


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#1 Hello_from_ny

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Posted 24 February 2015 - 04:11 PM

Let's say you bought a mobo for a built. Everything looks fine but someone was basically using it as a football before it arrived to your house.

Before you do anything, the mobo looks cosmetically good but its doa Can you check to see how good the mpbo is before you do anything?

Or say in the future the mobo breaks and their is a completely different mono that is compatible with everything else.

Can you swap it without reformatting? Since the HDD have personal data, programs, and settings?

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#2 YeahBleeping

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Posted 24 February 2015 - 04:23 PM

Hi there..

 

Typically motherboards before being placed in a case with power can take some abuse.. I say SOME.  If the board powers up when you plug it in and posts then the board should be fine.  Carriers usually have different kinds of rules when it comes to ' abuse ' upon delivery, And you can file a complaint With the company you bought the mobo from (I would call them right away and tell them the state at which you recd. your package.  And call the carriers home office to find out what their rules are.

 

The company you bought the mobo from may want you to send it back to them directly for replacement without opening.

 

If the mobo you want to replace is IDENTICAL to the one you are putting back in the machine you should have no problems.  As far as the installation, but upon activation of windows this may lead to some issues down the road as windows installations are tied to the motherboard.

 

However if it is different you typically cannot replace a mobo with a different mobo and think your installation will go smooth.  The drivers for the mainboard are usually different and different components require different drivers and some motherboards ' see ' a hard drive differently than another.  Not to mention the fact that windows installations are tied to the motherboard so you either need a new key from Microsoft if you have a full version of windows or you need a new copy if you have an OEM version.

 

Hope that makes sense.


Edited by YeahBleeping, 24 February 2015 - 04:24 PM.


#3 Chris Cosgrove

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Posted 25 February 2015 - 06:18 PM

To slightly correct what YeahBleeping said about replacing a mobo with a different one. He is entirely correct when he says the drivers will be different. To add to that, a new mobo may require that you re-install Windows as well.

 

However, even if you have an OEM install of Windows, Microsoft do accept that mobos can fail and need to be replaced. If you are able to replace with the same model there will no problem with activation, but six months or a year down the line that exact model may no longer be available. In which case MS will accept a similar board even with a slightly different specification. It may involve a phone call to your your nearest MS office, but in that situation you will normally get activation without any problem.

 

Chris Cosgrove



#4 YeahBleeping

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Posted 25 February 2015 - 06:47 PM

Thanks Chris for conveying what I meant better than the way I said it =)






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