Went to wake up my Dell laptop at home (the one that had to have a new motherboard when brand new) this morning. Screen looked normal, but couldn't start any programs (got only the little circling worm). Ctrl-Alt-Del did nothing. Finally decided to cold boot, pushed the power button, screen instantly went black and has remained so thereafter. Lights on the front of the box look as if it appears to be running (including some hard disk activity) but absolutely nothing on the screen. I've unplugged and replugged the power cord, no result. Did not yet try pulling the battery. Could it be that the monitor is dead? Question arising: I have a brand new Samsung monitor, still in the box, with an HDMI connector. The laptop has an HDMI port. Would it make sense to connect that monitor and see if the computer would then work? Or are there other things to try first?
This is a very inconvenient time for this, I'm in the middle of some complicated E-mail dialogues and have no backup of that material (all things that have happened in the last 3 days . . .). OK, I can reconstruct it all, but this is a very inconvenient time to lose E-mail connectivity and I have no other E-mail connection - except my smartphone . . . which I have so far kept out of the E-mail loop as I have no wish to have to deal with E-mail every 5 minutes. I can improvise, of course, but really I'd like to get my computer back without having to send it in to Dell yet again.
Machine is a Dell laptop, i7 processor, 1 TB hard disk, 12 GB RAM, bought October 2013, so still under warranty. The motherboard failed almost immediately and I had to send it back to Dell for a new motherboard. That saga was reported in this forum, I believe. My later, less than stellar experience with Dell support was also reported in one of the BC forums, I think in General Security?
This computer has not been lugged around or physically abused. In fact it has sat in the same spot on my desktop for a good many months now.