Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

sfc /scannow "Windows Resource Protection could not perform requested operation


  • Please log in to reply
5 replies to this topic

#1 Arkham862

Arkham862

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Kentucky
  • Local time:06:45 AM

Posted 23 February 2015 - 06:42 PM

First off Hello I'm new on here nice to meet ya. Secondly I hope you can offer me some advice before I purposely blow up my desktopbang.png

 

I'm running windows 7 32bit, I just now begun noticing problems with my computer when the windows update service kept displaying the same updates and never would search for new updates, so I ended up forcing it to search and I got the the dreaded 80073712 error code, Done some searching on the Microsoft website tried their fix it stuff which normally does work, this time nothing worked. so tried to run a sfc scan through command prompt as admin and I got the "Windows Resource Protection could not perform the requested operation before the scan even started. 

 

Please help me!



BC AdBot (Login to Remove)

 


#2 fighter100

fighter100

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:07:45 AM

Posted 23 February 2015 - 08:41 PM

Hi. I have a similar problem like arkham862. I cannot download only KB3031432 in Windows Update (is it crucial to update)? I have tried sfc via administrator, tweaking.com Windows and by safe mode. Thx.



#3 Go The Power

Go The Power

  • Members
  • 525 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:15 PM

Posted 24 February 2015 - 02:18 AM

Hello,

Not this this error (80073712), this one can be a pain. this error normally always refers to a corruption with the Widows Updates COMPONENTS registry hive. Now I know you said SFC fails the moment you try to start it but I would like you to run SFC /SCANNOW again and post the following log. The reason for this is I want to see the most recent scan.

SFC /SCANNOW
  • Click on the Win7Orb_zps4dae3b32.jpg button. Inside the search box type in CMD
  • Right click on CMD => Choose Run as Administrator
  • Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
  • Please wait for this to Finish before continuing with the rest of the steps.
Convert CBS.log to CBS.txt
  • Click on the Win7Orb_zps4dae3b32.jpg button => Inside the search box copy and paste the following command:
    cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • Press Enter
  • Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread
Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

Can you please go the following location C:\Windows\System32\config and look for the following files:
-COMPONENTS
-Any other files that start with the word COMPONENTS
-Or any files that have a similar name to COMPONENTS (it could be spelt different, have a number, a symbol etc)
If you find any please create a folder on your desktop and copy and paste all these files into this folder.
Next can you please zip this folder and upload them for me to analyze? The file may be too big to attach to this post, please use either Dropbox or One Drive.
  • Click on the Win7Orb_zps4dae3b32.jpg button. Inside the search box type in CMD
  • Right click on CMD => Choose Run as Administrator
  • Inside the Command Prompt windows copy and paste the following commands
    dir %systemroot%\System32\config >1&&notepad 1
  • Please post the contents of the notepad file back into this thread




#4 Arkham862

Arkham862
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Kentucky
  • Local time:06:45 AM

Posted 24 February 2015 - 10:08 AM

Here is the CBS.txt file you asked for as well as the COMPONENTS zip but I can already tell ya your not gonna like what you see when you analyze the files.

 

CBS.txt

http://1drv.ms/1AGqjgw

 

Components.zip

http://1drv.ms/1AGqCrK

 Volume in drive C is COMPAQ
 Volume Serial Number is 6E75-50A0

 Directory of C:\Windows\System32\config

02/23/2015  06:33 PM    <DIR>          .
02/23/2015  06:33 PM    <DIR>          ..
02/23/2015  07:18 PM           262,144 components
02/24/2015  08:37 AM           524,288 DEFAULT
02/21/2015  05:31 PM           286,720 DEFAULT.iobit
02/23/2015  01:21 AM    <DIR>          RegBack
02/23/2015  07:19 PM           262,144 SAM
02/21/2015  05:31 PM            24,576 SAM.iobit
02/23/2015  07:29 PM           262,144 SECURITY
02/21/2015  05:31 PM            24,576 SECURITY.iobit
02/24/2015  08:37 AM        37,486,592 SOFTWARE
02/21/2015  05:31 PM        35,762,176 SOFTWARE.iobit
02/24/2015  08:37 AM        14,155,776 SYSTEM
02/18/2015  06:33 PM    <DIR>          systemprofile
02/23/2015  07:20 PM    <DIR>          TxR
              10 File(s)     89,051,136 bytes
               5 Dir(s)  129,374,138,368 bytes free



#5 Go The Power

Go The Power

  • Members
  • 525 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:15 PM

Posted 25 February 2015 - 03:54 AM

The COMPONENTS hive is way to small, it is supposed to be around 35MB, your one is 256KB. Do you have any recent System restore points? we may have to try and extract a recent version of this hive from a system restore.

#6 fighter100

fighter100

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:07:45 AM

Posted 26 February 2015 - 12:02 AM

Here is my cbs log

https://www.dropbox.com/s/q0nl1d2ace9zzx2/cbs.txt?dl=0

 

Here is my zip file:

https://www.dropbox.com/s/ucmg7vr9z11huov/COMPONENTS.zip?dl=0

 

Volume in drive C has no label.
 Volume Serial Number is 13C3-4020

 Directory of C:\Windows\system32\config

02/25/2015  11:33 PM    <DIR>          .
02/25/2015  11:33 PM    <DIR>          ..
07/29/2012  11:46 AM            28,672 BCD-Template
02/25/2015  11:33 PM        52,690,944 components
07/14/2009  02:52 AM             1,024 COMPONENTS.LOG
02/25/2015  11:33 PM           262,144 COMPONENTS.LOG1
07/13/2009  09:34 PM                 0 COMPONENTS.LOG2
02/25/2015  11:47 PM           802,816 default
07/14/2009  02:52 AM             1,024 DEFAULT.LOG
02/25/2015  11:47 PM           262,144 DEFAULT.LOG1
07/13/2009  09:34 PM                 0 DEFAULT.LOG2
12/15/2012  10:58 AM           262,144 ELAM
07/13/2009  09:34 PM    <DIR>          Journal
02/23/2015  09:17 PM    <DIR>          RegBack
02/25/2015  11:02 PM            61,440 sam
07/14/2009  02:52 AM             1,024 SAM.LOG
02/25/2015  11:02 PM            41,984 SAM.LOG1
07/13/2009  09:34 PM                 0 SAM.LOG2
02/25/2015  11:12 PM            24,576 security
07/14/2009  02:52 AM             1,024 SECURITY.LOG
02/25/2015  11:12 PM            21,504 SECURITY.LOG1
07/13/2009  09:34 PM                 0 SECURITY.LOG2
02/26/2015  12:00 AM        91,750,400 software
07/14/2009  02:52 AM             1,024 SOFTWARE.LOG
02/26/2015  12:00 AM           262,144 SOFTWARE.LOG1
05/14/2014  09:21 PM           262,144 SOFTWARE.LOG2
02/26/2015  12:01 AM        25,427,968 system
07/14/2009  02:51 AM             1,024 SYSTEM.LOG
02/26/2015  12:01 AM           262,144 SYSTEM.LOG1
07/13/2009  09:34 PM                 0 SYSTEM.LOG2
11/29/2014  08:54 PM    <DIR>          systemprofile
02/22/2015  10:24 PM    <DIR>          TxR
07/29/2012  11:46 AM           262,144 userdiff
              27 File(s)    172,691,456 bytes
               6 Dir(s)  159,494,733,824 bytes free
 

Thx.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users