My computer was infected and files locked up. I purchased virus removal tool and it worked. However in trying to recover files I had some issues. I was advised to restore from backup and it worked but I had 2 months I did not backup computer. So I was advised to run R-Undelete to restore files less than 2 months old. I ran the demo and it recovered files <64KB. Program came up saying to restore larger files purchase full version of R-Undelete. Unfortunately, it did not work and there seems to be no way to get a refund.
I notice everytime I boot up virus detection runs and finds something new so it seems computer is getting reinfected every time I use it. Searchded online and was instructed to run ESET Online Scanner. I ran it and it has been running 13+ hours, found 1800 infected files and is stuck at step 3 of 4. I'm not if I should just close the file down. It has been stuck on the same file number and same number of infected files for a long time so I don't think it is really doing anything now. On a brief summary it does show Win32/Filecoder.CR trojan.
1. How do I safely end ESE online scanner and find out why it is hanging?
2. How can I really tell if my computer is still infected?
3. Once computer clean up is complete, what tools do I need to install to maintain healthy computer?