I am setting up a brand new officejet pro 8610 via usb, once I reach the stage where the software asks to connect the usb, I notice in the lower right next to the time, the device installation starts. Upon clicking on it, I see drivers being search for by windows updates, then one of them fails with a red x. After this the hp software now tells me the install was unsuccessful. Is the point of the software not to install the drivers or am I missing something? Any workarounds for this? I am now getting into tech stuff so any explanations into what happens there when the device is plugged in would be helpful. I downloaded the latest software from hp website. Using Windows 7 Home Premium x64.
Edited by stephenjones, 22 February 2015 - 01:15 PM.