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External HD with data now only has 2 small partitions


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#1 reesa9

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Posted 22 February 2015 - 02:26 AM

Hi there

I have a Seagate 2tb External HD. It had loads of data stored on it. After loaning it to someone it came back with 2 small partitions and no data. I have enough know-how to look at the Device Properties, but not how to deal with partitions. Not even sure if the data can be restored. Unfortunately said person is no longer here to ask what happened.

It now has "New Volume (F:)" 127MB and "New Volume (E:)" 199MB. I am seeking help to at least get it back to a fully operational HD preferably with data restored if at all possible.

TIA for any help.
Reesa

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#2 JohnC_21

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Posted 22 February 2015 - 09:30 AM

If there is any chance of getting data back on the 2TB drive it would be using the following options in order.

 

Download Partition FInd and Mount. This will scan the drive for any lost or deleted partitions and mount them as a virtual drive. Do the intelligent scan first, then the Normal Scan if nothing is found. I would not bother doing the Thorough Scan as that would take a very long time on the drive.

 

Scan the drive with Easeus Data Recovery. On a 2TB drive this will take awhile. You can retrieve 1GB for free in order to determine if the program works for you. You would need ot purchase a key tor retrieve any additional data it finds.

 

Use Testdisk to see if there are other partitions on the disk and retrieve the files. For your external you would download Testdisk for Windows. Unzip to a folder on your desktop and run it. Do a Quick Scan to see if it finds any addititonal partitions. If not you will need to do a Deeper Search. Highlighting one of the found partitions, press upper case "P" to list any files. You can use the ":" key to select files and the upper case "C" key to copy files. The default recovery location is the folder you unzipped Testdisk to. You can see this guide. Do not write anything as shown in the guide. Your drive is not RAW but you would use the same steps to search for lost partitions.  Only copy your files. Then we can try to repair the partition table if possible.

 

Finally, use a professional data recovery service which is expensive, $800 to $1000. You may find something cheaper.






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