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Does AdwCleaner help remove SAPE.Browsefox Adware?


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#1 MrV757

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Posted 22 February 2015 - 02:02 AM

Hello,

I'm new to the site. I have a Windows 8 desktop that is having problems with the SAPE.Browsefox.345 and SAPE.Browsefox.33a pop ups. Does AdwCleaner help resolve this adware issue? Thank you. 

 

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#2 quietman7

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Posted 22 February 2015 - 07:37 AM

:welcome: to Bleeping Computer.

AdwCleaner is a portable adware cleaner created by Xplode (a BC Security Colleague) that is designed to search for and remove many potentially unwanted programs (PUPs), adware, toolbars, browser hijackers , browser extensions, add-ons/plug-ins, browser helper objects (BHOs) and other junkware to include related registry entries (values, keys). AdwCleaner will remove all traces of these types of programs which includes related services, registry entries (values, keys), files, folders and potentially unwanted extensions.

However, wWith most Adware/Junkware/PUPs it is strongly recommended to deal with it like a legitimate program and uninstall from Programs and Features (Add/Remove Programs) in Control Panel or an alternative third party uninstaller like Revo. In many cases, using the uninstaller of the adware not only removes it more effectively, but it also restores many changed configuration settings.

After uninstallation, then you can run specialized tools like Malwarebytes Anti-Malware, AdwCleaner and JRT (Junkware Removal Tool) to fix any remaining entries they may find. These tools will search for and remove many potentially unwanted programs (PUPs), adware, toolbars, browser hijackers, extensions, add-ons and other junkware as well as related registry entries (values, keys) and remnants. They also remove related files and folders to include those within the AppData folder and elsewhere.
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#3 quietman7

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Posted 22 February 2015 - 07:37 AM

If you need individual assistance with malware infection, you can start a new topic in the Am I infected? What do I do? forum

OR follow the instructions provided in the Malware Removal and Log Section Preparation Guide starting at Step 6.
  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running DDS which will create two logs. (Note: Windows 8.1 Users will not be able run DDS and create a log)
When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.
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