This is my first post here, although I have been helped by reading this forum in the past.
Here's the issue I'm having:
On my HP netbook, I recently received a notification (a balloon) that I am running very low on disk space on Local Disk (C:). I checked the properties of that disk and found that all 149 GB on it were used, with 0 bytes of free space. This seemed odd, since this machine is mostly used for browsing and e-mailing activity, and not for storage of photos, videos, music, etc.
I tried to use the Disk Cleanup utility, and it indicated a huge amount of the C: drive was taken up by Roxio "Back On Track Saved States" files, and so I left that line checked to be cleaned up. I then tried to start the Disk Cleanup process, but it never began.
Since then, whenever I try to open the Disk Cleanup utility, a Windows Installer window pops up, telling me that there is not enough space on the disk. If I hit the "Retry" button, I get a message with Roxio Instant Restore at the top, telling me that there is not enough disk space to install (even though I am NOT trying to install anything).
I even tried opening Disk Cleanup by going to "Run" and entering "cleanmgr" and received the same results.
Any ideas on how to get access to Disk Cleanup so that I can get rid of those excess files, and free up my disk space?