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Virus Alert On My Computer


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#1 rlight

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Posted 20 February 2015 - 09:01 PM

A short time ago, my wife received an alert on her laptop.  It was big and bold in red, stating:

"Warning New Virus Detected.....Microsoft detected Security Error Please Contact Microsoft Live Technician Right Away"  Phone 1-800-919-3079

 

It seems to me to be bogus, would you agree??



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#2 1PW

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Posted 20 February 2015 - 09:14 PM

Hello rlight:

Of course it's bogus, but now you and/or your wife need to immediately determine if the source is still resident on the laptop.

I would recommend an immediate search for malware actions while putting a complete halt to any financial transactions with this laptop.

I hope you have recent full system back-ups for added security and you re-evaluate the laptop's security arsenal.

Edited by 1PW, 20 February 2015 - 09:15 PM.

All viruses are malware but not all malware are viruses and if the malware doesn't self replicate it just isn't a virus.


#3 Sintharius

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Posted 20 February 2015 - 09:19 PM

Hello there,

Those are bogus ads designed to lure people into tech support scams.

If you see them, it can mean that it's an ad on a website, or you're infected with adware.

I recommend that you visit the Am I Infected section and get help - that way it can rule out any chance of malware lurking in your system.

Hope this helps.

Regards,
Alex




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