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Windows 8.1 updates

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2 replies to this topic

#1 firstchild69


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Posted 20 February 2015 - 07:30 PM

I have an all in one Lenovo with Windows 8.1. I am having issues with the window updates. They will install, but they will not download. When computer goes to restart, I get the message "windows update could could not complete unstalling updates. I have tried to manually install them, and I got the same message and my computer never restarted on its own. It stayed on "restaring" page for 8hrs. I had to shut down improperly in order to get it to start up again. Any suggestions? I have ran virus scans, sfc \scannow, adwarcleaner, malwarbytes, combofix and nothing comes back with the issue. I even tried to do a refresh and it wont let me do that either. Help please! Thanks!!!

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#2 rg43


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Posted 20 February 2015 - 10:23 PM

You may need to temporarily disable fire wall and or AV/MW when installing updates.

From command prompt (admin) run again, SFC /scannow, followed by

dism /online /cleanup-image /restorehealth

dism /online /cleanup-image /startcomponentcleanup

Then click "check for updates"

The easiest way to do that is to tap the Windows key, then type "update", you will see "check for updates"

Good Luck

#3 RootKit24


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Posted 02 March 2015 - 03:47 PM

run cmd as a administrator. From there type in the following command net stop wuauserv. Then click file explorer, select the root of your drive (most times its the C: Drive). From there click the windows folder. Select the softwaredistribution folder and delete the entire folder. Once that is done, go back and run cmd as a administrator and type in the following command. net start wuauserv. Redownload the windows updates that need to be downloaded and installed and restart the computer. If this solution does not work for you, I have other solutions. Feel free to reply and ask questions.

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