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Wordpad stopped working Windows 8.1


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9 replies to this topic

#1 Jake762

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Posted 20 February 2015 - 10:33 AM

Can't open Wordpad or any documents as of last night.......installed the latest Java update and the Windows update before I found this out. Not sure if one or both updates crashed Wordpad, or if something else is going on. Ran Malwarebytes Chameleon, Spybot and ESETNOD32----found no issues......any ideas?

 

Jake



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#2 Aura

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Posted 20 February 2015 - 10:36 AM

Hi Jake :)

Can you tell us what happens when you try to open Wordpad? Any error message or else? Also, did you restart your computer yet?

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#3 Jake762

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Posted 20 February 2015 - 10:40 AM

Yes, thanks.......I did restart--same message "Unable to create new document".......also, the speaker icon in the Taskbar keeps disappearing........don't know if that's related or not.....



#4 Aura

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Posted 20 February 2015 - 10:52 AM

Can you try to open the following file %ProgramFiles%\Windows NT\Accessories\wordpad.exe? Does it works, or is it the same error message? Also, except for Java and Windows Updates, did you install anything else? Follow the instructions below as well.

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the executable file to your Desktop;
  • Execute MiniToolBox and check the following options:
    • List Installed Programs;
    • List Last 10 Event Viewer Errors;
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

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#5 Jake762

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Posted 20 February 2015 - 11:01 AM

Thanks a ton for your help. I'm at work today, but I will do as you suggest when I get home........

 

Jake



#6 Aura

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Posted 20 February 2015 - 11:12 AM

All good, I'll be waiting for updates :)

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#7 Jake762

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Posted 20 February 2015 - 08:27 PM

No.....I haven't installed anything else.......here the log from MiniToolBox:

 

 

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/20/2015 02:42:15 AM) (Source: Perflib) (User: )
Description: .NETFrameworkC:\windows\system32\mscoree.dll8

Error: (02/19/2015 08:56:03 PM) (Source: System Restore) (User: )
Description: An unspecified error occurred during System Restore: (Windows Update). Additional information: 0x80070005.

Error: (02/19/2015 05:24:00 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.

Error: (02/18/2015 08:08:44 PM) (Source: Perflib) (User: )
Description: .NETFrameworkC:\windows\system32\mscoree.dll8

Error: (02/18/2015 03:19:39 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.

Error: (02/18/2015 03:15:40 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.

Error: (02/14/2015 09:47:19 PM) (Source: Perflib) (User: )
Description: .NETFrameworkC:\windows\system32\mscoree.dll8

Error: (02/14/2015 05:55:50 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.

Error: (02/13/2015 04:53:07 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.

Error: (02/13/2015 04:49:24 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.


System errors:
=============
Error: (02/20/2015 06:21:37 AM) (Source: Service Control Manager) (User: )
Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 3 time(s).

Error: (02/20/2015 02:57:32 AM) (Source: Service Control Manager) (User: )
Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 2 time(s).

Error: (02/19/2015 10:37:58 PM) (Source: Service Control Manager) (User: )
Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (02/19/2015 09:25:30 PM) (Source: Service Control Manager) (User: )
Description: The ESET Service service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.

Error: (02/17/2015 06:36:12 PM) (Source: Ntfs) (User: NT AUTHORITY)
Description: A corruption was discovered in the file system structure on volume Windows.

A corruption was found in a file system index structure.  The file reference number is 0x20000000037d3.  The name of the file is "\Windows\servicing\Packages".  The corrupted index attribute is ":$I30:$INDEX_ALLOCATION".

Error: (02/17/2015 04:39:31 AM) (Source: Service Control Manager) (User: )
Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 4 time(s).

Error: (02/16/2015 11:26:11 PM) (Source: Service Control Manager) (User: )
Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 3 time(s).

Error: (02/16/2015 03:58:50 AM) (Source: Service Control Manager) (User: )
Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 2 time(s).

Error: (02/15/2015 02:38:26 PM) (Source: Service Control Manager) (User: )
Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (02/13/2015 04:47:14 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80246013: Windows Malicious Software Removal Tool for Windows 8, 8.1 and Windows Server 2012, 2012 R2 x64 Edition - February 2015 (KB890830).


Microsoft Office Sessions:
=========================
Error: (02/20/2015 02:42:15 AM) (Source: Perflib)(User: )
Description: .NETFrameworkC:\windows\system32\mscoree.dll8

Error: (02/19/2015 08:56:03 PM) (Source: System Restore)(User: )
Description: Windows Update0x80070005

Error: (02/19/2015 05:24:00 AM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*C:\Program Files (x86)\Spybot - Search & Destroy\DelZip179.dllC:\Program Files (x86)\Spybot - Search & Destroy\DelZip179.dll8

Error: (02/18/2015 08:08:44 PM) (Source: Perflib)(User: )
Description: .NETFrameworkC:\windows\system32\mscoree.dll8

Error: (02/18/2015 03:19:39 AM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*C:\Program Files (x86)\Spybot - Search & Destroy\DelZip179.dllC:\Program Files (x86)\Spybot - Search & Destroy\DelZip179.dll8

Error: (02/18/2015 03:15:40 AM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*C:\Program Files (x86)\Spybot - Search & Destroy\DelZip179.dllC:\Program Files (x86)\Spybot - Search & Destroy\DelZip179.dll8

Error: (02/14/2015 09:47:19 PM) (Source: Perflib)(User: )
Description: .NETFrameworkC:\windows\system32\mscoree.dll8

Error: (02/14/2015 05:55:50 AM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*C:\Program Files (x86)\Spybot - Search & Destroy\DelZip179.dllC:\Program Files (x86)\Spybot - Search & Destroy\DelZip179.dll8

Error: (02/13/2015 04:53:07 AM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*C:\Program Files (x86)\Spybot - Search & Destroy\DelZip179.dllC:\Program Files (x86)\Spybot - Search & Destroy\DelZip179.dll8

Error: (02/13/2015 04:49:24 AM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*C:\Program Files (x86)\Spybot - Search & Destroy\DelZip179.dllC:\Program Files (x86)\Spybot - Search & Destroy\DelZip179.dll8



=========================== Installed Programs ============================
7-Zip 9.20-pk3-1.1 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-120001000000}) (Version: 9.20.00.2 - Igor Pavlov (pk3 support Joel Baxter))
Adobe Digital Editions Preview (HKLM-x32\...\Adobe Digital Editions Preview) (Version: 1.8.0 - Adobe Systems Incorporated)
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Alcor Micro USB Card Reader Driver  (HKLM-x32\...\AmUStor) (Version: 20.21.3317.03861 - Alcor Micro Corp.)
Alcor Micro USB Card Reader Driver  (x32 Version: 20.21.3317.03861 - Alcor Micro Corp.) Hidden
AMD Catalyst Control Center (x32 Version: 2013.0910.2222.38361 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{B38CC495-7657-3D5A-80C2-8D6E0ED8E638}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.)
Apple Application Support (HKLM-x32\...\{78002155-F025-4070-85B3-7C0453561701}) (Version: 3.0.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{B678797F-DF38-4556-8A31-8B818E261868}) (Version: 8.0.0.23 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Audacity 2.0.5 (HKLM-x32\...\Audacity_is1) (Version: 2.0.5 - Audacity Team)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
calibre (HKLM-x32\...\{75EA944A-4C53-4A0A-8B3B-E195EDAA626C}) (Version: 2.12.0 - Kovid Goyal)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2013.0910.2222.38361 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2013.0910.2222.38361 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2013.0910.2222.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2013.0910.2222.38361 - Advanced Micro Devices, Inc.) Hidden
CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.5.6805 - CyberLink Corp.)
CyberLink LabelPrint (x32 Version: 2.5.5.6805 - CyberLink Corp.) Hidden
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.5.3103 - CyberLink Corp.)
CyberLink Media Suite 10 (x32 Version: 10.0.5.3103 - CyberLink Corp.) Hidden
Cyberlink PhotoDirector (HKLM-x32\...\InstallShield_{39337565-330E-4ab6-A9AE-AC81E0720B10}) (Version: 3.0.3.4323 - CyberLink Corp.)
Cyberlink PhotoDirector (x32 Version: 3.0.3.4323 - CyberLink Corp.) Hidden
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.5.3215 - CyberLink Corp.)
CyberLink Power2Go 8 (x32 Version: 8.0.5.3215 - CyberLink Corp.) Hidden
CyberLink PowerDirector 10 (HKLM-x32\...\InstallShield_{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.5.3215 - CyberLink Corp.)
CyberLink PowerDirector 10 (x32 Version: 10.0.5.3215 - CyberLink Corp.) Hidden
CyberLink PowerDVD 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.2.3212 - CyberLink Corp.)
CyberLink PowerDVD 12 (x32 Version: 12.0.2.3212 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
ESET NOD32 Antivirus (HKLM\...\{7F39EB28-B9B7-41B8-8564-DB33284A010D}) (Version: 8.0.304.0 - ESET, spol s r. o.)
FreeRIP MP3 Converter 4.5 (HKLM-x32\...\{501451DE-5808-4599-B544-8BD0915B6B24}_is1) (Version: 4.5 - GreenTree Applications SRL)
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
Hoyle Card Games (HKLM-x32\...\{05F6571A-5205-4C81-8160-683BDCC3B272}) (Version: 1.00.0000 - Encore Software, Inc.)
Hoyle Puzzle and Board Games (HKLM-x32\...\{2049C1B1-B5BF-4557-9AF9-2506D835F888}) (Version: 1.00.0000 - Encore Software, Inc.)
HP Connected Music (Meridian - player) (HKCU\...\HPConnectedMusic) (Version: 1.1 (build 112) hp - Meridian Audio Ltd)
HP Customer Experience Enhancements (x32 Version: 6.0.1.7 - Hewlett-Packard) Hidden
HP Documentation (HKLM-x32\...\{06600E94-1C34-40E2-AB09-D30AECF78172}) (Version: 1.1.0.0 - Hewlett-Packard)
HP Postscript Converter (Version: 4.5.12202 - Hewlett-Packard) Hidden
HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.7127.4628 - Hewlett-Packard)
HP SimplePass (HKLM-x32\...\InstallShield_{314FAD12-F785-4471-BCE8-AB506642B9A1}) (Version: 8.00.51 - Hewlett-Packard)
HP SimplePass (Version: 8.00.51 - Hewlett-Packard) Hidden
HP Support Assistant (HKLM-x32\...\{390AD982-A331-4D4F-AFD1-64005BC7C99D}) (Version: 7.3.35.12 - Hewlett-Packard Company)
HP Support Information (HKLM-x32\...\{B2B7B1C8-7C8B-476C-BE2C-049731C55992}) (Version: 13.00.0000 - Hewlett-Packard)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6482.0 - IDT)
Inst5675 (Version: 8.00.51 - Softex Inc.) Hidden
Inst5676 (Version: 8.00.51 - Softex Inc.) Hidden
Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
Java Auto Updater (x32 Version: 2.8.31.13 - Oracle Corporation) Hidden
LAME v3.99.3 (for Windows) (HKLM-x32\...\LAME_is1) (Version:  - )
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Games for Windows 8 x64 (HKLM\...\{B6047A78-062F-4C6F-A82D-B94DAF72FB73}) (Version: 1.2 - Microsoft)
Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4454.1510 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.51106 (HKLM-x32\...\{6e8f74e0-43bd-4dce-8477-6ff6828acc07}) (Version: 11.0.51106.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.51106 (HKLM-x32\...\{8e70e4e1-06d7-470b-9f74-a51bef21088e}) (Version: 11.0.51106.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.51106 (Version: 11.0.51106 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.51106 (Version: 11.0.51106 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.51106 (x32 Version: 11.0.51106 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.51106 (x32 Version: 11.0.51106 - Microsoft Corporation) Hidden
Mobipocket Creator 4.2 (HKLM-x32\...\{AFE499B5-FCC4-45E6-A1A5-3C51AE0E539B}) (Version: 4.2.41 - Mobipocket.com)
Movie Maker (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Mozilla Firefox 35.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 35.0.1 (x86 en-US)) (Version: 35.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
Photo Gallery (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Pinger (HKLM-x32\...\Pinger 1.1.1.2) (Version: 1.1.1.2 - Pinger Inc.)
Pinger (x32 Version: 1.1.1.2 - Pinger Inc.) Hidden
Quake III Arena (HKLM-x32\...\Quake III Arena) (Version:  - )
Qualcomm Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 10.0 - Qualcomm Atheros)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9200.30164 - Realtek Semiconductor Corp.)
Recovery Manager (x32 Version: 5.5.0.7001 - CyberLink Corp.) Hidden
Soldier of Fortune II - Double Helix (HKLM-x32\...\Soldier of Fortune II - Double Helix) (Version: 1.03 - Activision, Inc.)
SolveigMM Video Splitter Business Edition (HKLM-x32\...\SolveigMM Video Splitter Business Edition 4.0.1401.28) (Version: 4.0.1401.28 - Solveig Multimedia)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1) (Version: 1.6.2 - Safer Networking Limited)
VLC media player 2.1.3 (HKLM-x32\...\VLC media player) (Version: 2.1.3 - VideoLAN)
VSO ConvertXToDVD (HKLM-x32\...\{CE1F93C0-4353-4C9D-84DA-AB4E7C63ED32}_is1) (Version: 5.0.0.45 - VSO-Software SARL)
Windows Live Communications Platform (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3508.0205 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
X2X Free Audio Converter 3.1 (HKLM-x32\...\{D1F94690-C59F-4BF1-A9C5-001DCCE8364D}_is1) (Version:  - x2xsoft.com)

**** End of log ****
 



#8 Jake762

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Posted 20 February 2015 - 09:27 PM

Hey, Aura--------I ran sfc/scannow and it fixed the problem!  Thanks for be ready to help me, anyway.........much appreciated.

 

Jake



#9 Aura

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Posted 21 February 2015 - 12:57 AM

Sorry Jake I was away for this evening, but seeing all the errors you were getting with Windows system files, I was just about to recommend you that :P Glad to see that you solved your issue :)

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#10 Jake762

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Posted 21 February 2015 - 10:53 AM

Thanks again, my friend..........

 

J






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