For years I have had a domain hosted with GoDaddy.com. I run a small computer repair business and had a small web site and email so my customers could contact me. Last week, I started getting an invalid password error in Outlook for the email. As this happens from time to time I did not think much about it. After a couple of days, I figured I had better look into it.
When I tried to login, it told me my user ID/password combination was incorrect. I contacted GoDaddy support. They were unable to verify anything on my account. I then did a whois and found that my domain was taken over by a company called HugeDomains.com. Not only that but they were willing to sell my domain back to me for almost $1000.
I never received any indication from GoDaddy that my domain was expiring. I was told by GoDaddy that I could file a complaint with ICANN (whatever that is) and they sent me a link to arbitration providers. I checked into it and they want $1300 to start the complaint process.
Does anyone have any idea on how to handle this? I am just a very small business owner and do not have that kind of money to spend.
Thanks in advance.