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Windows 7 SP1 (Home Premium 64 BIT) Not Starting - 0xc000000d error

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#1 mur007


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  • Local time:07:31 AM

Posted 19 February 2015 - 08:32 AM

I turned on my Dell XPS L702X this morning and Windows would not load. I get an error message in Windows Boot Manager ( 0xc000000d ) asking me for the Windows installation disc which I no longer have.


I have searched for solutions online and it seems that installation files can be downloaded onto a USB drive - but it seems that this is only for Windows 8, not Windows 7.


I cannot access Safe Mode.


I did not add or modify anything on the laptop in recent days / weeks. The battery was running low and I did not shut down the laptop - but I have done this many times before without causing an error like this.


Can someone help with this please?


I have downloaded an installation file for Windows 8.1 but I suspect that this will not work as my PC is Win 7. As well as that, the product key for Windows on the underside of my laptop is no longer readable.


Is there any way I could pay for an upgrade to Windows 8 and install that without losing data?


Thanks a lot - I really do appreciate any help on this!

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