Not sure where to post this, here or Windows 7 or elsewhere.
I have been trying to backup a user account on a Seagate external hard drive. What is odd, is that it seems to back up the files, but when I try to find it I cant find the entire user account. When I search for individual files, I can find the file . THis would seem to mean I have to remember each file to find it.
Specifically, I have various documents and pictures on my EDrive under various user accounts. I tried to back up newaccount by selecting that for backup - the data files for the library and the user new account. I then backed it up.
I then tried to restore - when I go to browse the folders or drive to find it, I see other users, but not new account. See pic 1.
If I search for a folder in newaccount, I find it, and it says it is user/newaccount. see pic y
Only thing I see is when I choose where to restore, there is no empty triangle to the left of new account. see pic z
any ideas what i am doing wrong.
Sorry, cant find how to attach a pic, will see if I can figure out.