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MacBook Pro adf.ly "blocking" Firefox


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8 replies to this topic

#1 PauvreLelian

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Posted 18 February 2015 - 11:03 AM

Hi everyone,

 

whenever I try to open a webpage or even just the browser's menus, I'm addressed to "adf.ly/ad/locked?url=cboew&t=s".

I've found a few solutions suggested on the web, but the problem is that they're Windows only.

I tried with an Application (AdwareMedic) to find and remove the adware/malware but to no avail.

I cannot find the files that seem to cause the problem for Windows users and I know that trashing cookies and re-installing Firefox isn't enough.

I managed to block the website with an Add-on, but  the adware keeps trying to connect to the browser. It's quite disturbing and I'd like to get rid of the problem once and for all.

 

Thank you very much for your time.

 

P.S. I'm using Yosemite 10.10.1 and Firefox 35.0.1



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#2 random/random

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Posted 18 February 2015 - 11:50 AM

Hi PauvreLelian,

 

Open the AdwareMedic application

Click on Scanner in the menu bar (top left of the screen)

Then click Take System Snapshot

You will be prompted for your password at this point, enter it and click OK

When the report appears, click Copy to Clipboard.

Paste it into your next reply



#3 PauvreLelian

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Posted 19 February 2015 - 04:05 AM

Hi PauvreLelian,

 

Open the AdwareMedic application

Click on Scanner in the menu bar (top left of the screen)

Then click Take System Snapshot

You will be prompted for your password at this point, enter it and click OK

When the report appears, click Copy to Clipboard.

Paste it into your next reply

 

Here's the System Snapshot:

 

 

AdwareMedic 2.2.2 system report - giovedì 19 febbraio 2015 @ 09:57:29

Mac OS X version 10.10.1

 9:57  up 17:44, 1 user, load averages: 2.34 5.03 3.51

 

Safari extensions

---------------

/Users/Angelo/Library/Safari/Extensions/Add To Amazon Wish List-2.safariextz

     Name: Add To Amazon Wish List

     Modified: martedì 18 novembre 2014 @ 22:45:26

 

Chrome extensions

---------------

/Users/Angelo/Library/Application Support/Google/Chrome/Default/Extensions/elicpjhcidhpjomhibiffojpinpmmpil

     Name: Video Downloader professional

     Modified: giovedì 17 luglio 2014 @ 12:13:44

/Users/Angelo/Library/Application Support/Google/Chrome/Default/Extensions/hphibigbodkkohoglgfkddblldpfohjl

     Name: Torrent Handler

     Modified: martedì 15 luglio 2014 @ 12:03:28

/Users/Angelo/Library/Application Support/Google/Chrome/Default/Extensions/idmjjnnadgpnniaebiicdndgjlgpadcb

     Name: Startpage24

     Modified: giovedì 17 luglio 2014 @ 12:18:30

/Users/Angelo/Library/Application Support/Google/Chrome/Default/Extensions/nikpkehgjadgcnkholeidodnlbhempgh

     Name: BitLet for Google Chrome™

     Modified: mercoledì 22 ottobre 2014 @ 10:36:58

/Users/Angelo/Library/Application Support/Google/Chrome/Default/Extensions/Temp

     Name: 

     Modified: mercoledì 22 ottobre 2014 @ 10:36:58

/Users/Angelo/Library/Application Support/Google/Chrome/External Extensions/hphibigbodkkohoglgfkddblldpfohjl.json

     Name: [Unknown error extracting extension in CChromeExtension.GetNameFromCRX]

     Modified: lunedì 21 novembre 2011 @ 19:29:41

 

Firefox extensions

---------------

/Users/Angelo/Library/Application Support/Mozilla/Extensions/{ec8030f7-c20a-464f-9b0e-13a3a9e97384}/TorrentHandler@TorrentHandler.com

     Name: Torrent Handler

     Modified: sabato 2 febbraio 2013 @ 21:45:14

/Library/Application Support/Mozilla/Extensions/{ec8030f7-c20a-464f-9b0e-13a3a9e97384}/web2pdfextension@web2pdf.adobedotcom

     Name: Adobe Acrobat - Create PDF

     Modified: giovedì 18 dicembre 2014 @ 17:02:45

/Users/Angelo/Library/Application Support/Firefox/Profiles/5yki870p.default/extensions/info@sharkcube.com.xpi

     Name: YouTube to MP3

     Modified: sabato 22 febbraio 2014 @ 02:27:47

/Users/Angelo/Library/Application Support/Firefox/Profiles/5yki870p.default/extensions/jid0-hyjN250ZzTOOX3evFwwAQBxE4ik@jetpack.xpi

     Name: AdF.ly Skipper WORKING

     Modified: mercoledì 18 febbraio 2015 @ 15:44:18

/Users/Angelo/Library/Application Support/Firefox/Profiles/5yki870p.default/extensions/{b9db16a4-6edc-47ec-a1f4-b86292ed211d}

     Name: DownloadHelper

     Modified: lunedì 13 ottobre 2014 @ 18:49:27

/Users/Angelo/Library/Application Support/Firefox/Profiles/5yki870p.default/extensions/{dd3d7613-0246-469d-bc65-2a3cc1668adc}

     Name: Block site

     Modified: mercoledì 18 febbraio 2015 @ 16:32:02

 

Login items

---------------

iTunesHelper, AdobeResourceSynchronizer, SIMBL Agent, Canon IJ Network Scanner Selector EX, SanDiskSecureAccess_Manager, CrossOver CD Helper, TuneupMyMac, RealPlayer Downloader Agent

 

Startup items

---------------

total 0

drwxr-xr-x  5 root  wheel  170 Feb 23  2010 DigidesignLoader

drwxr-xr-x  5 root  wheel  170 Sep 11  2009 M-AudioFastTrack

drwxr-xr-x  5 root  wheel  170 Jul 24  2009 PACESupport

drwxr-xr-x  5 root  wheel  170 Feb  4  2010 Qmaster

 

System startup items

---------------

None

 

User launch agents

---------------

total 32

-rw-r--r--  1 Angelo  staff  603 Apr  9  2014 com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist

-rw-r--r--  1 Angelo  staff  601 Apr  9  2014 com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109.plist

-rw-r--r--@ 1 Angelo  staff  803 Oct  9 11:30 com.google.keystone.agent.plist

-rwxr-xr-x  1 Angelo  staff  595 Sep 26  2011 jp.co.canon.Inkjet_Extended_Survey_Agent.plist

 

System launch agents

---------------

total 32

-rw-r--r--  1 root  wheel  612 Jan 13  2014 com.adobe.AAM.Updater-1.0.plist

lrwxr-xr-x  1 root  wheel  104 Nov 23 02:51 com.oracle.java.Java-Updater.plist -> /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist

-rw-r--r--  1 root  wheel  712 Dec 22 22:04 com.wacom.wacomtablet.plist

-rw-r--r--  1 root  wheel  508 Nov 20  2011 net.culater.SIMBL.Agent.plist

 

System launch daemons

---------------

total 96

-rw-r--r--@ 1 root  wheel  450 Jul 24  2009 PACESupport.plist

-rw-r--r--  1 root  wheel  617 Jan 13  2014 com.adobe.SwitchBoard.plist

-rw-r--r--  1 root  wheel  462 Feb  3 02:56 com.adobe.fpsaud.plist

-rw-r--r--  1 root  wheel  630 Feb  4  2010 com.adobe.versioncueCS3.plist

-rw-r--r--  1 root  wheel  543 Jun 28  2012 com.apple.aelwriter.plist

-rw-r--r--  1 root  wheel  509 Feb  2  2012 com.autodesk.backburner_manager.plist

-rw-r--r--  1 root  wheel  531 Feb  2  2012 com.autodesk.backburner_server.plist

-rw-r--r--  1 root  wheel  555 Feb  2  2012 com.autodesk.backburner_start.plist

-rw-r--r--  1 root  wheel  568 Aug 25  2010 com.microsoft.office.licensing.helper.plist

lrwxr-xr-x  1 root  wheel  103 Nov 23 02:51 com.oracle.java.Helper-Tool.plist -> /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist

-rw-r--r--  1 root  wheel  588 Feb 10 12:05 com.oracle.java.JavaUpdateHelper.plist

 

Third-party kernel extensions

---------------

com.digidesign.iokit.DigiDal (8.0.3f1) <12 5 4 3 1>

com.paceap.kext.pacesupport.snowleopard (5.7.2) <7 5 4 3 1>

com.Cycling74.driver.Soundflower (1.6.6) <113 5 4 3>

 

User cron tasks

---------------

None

 

Root cron tasks

---------------

None

 

launchd.conf contents

---------------

None

 

DNS settings

---------------

Server: 8.8.8.8

 

Hosts file

---------------

##

# Host Database

#

# localhost is used to configure the loopback interface

# when the system is booting.  Do not change this entry.

##

127.0.0.1 localhost

255.255.255.255 broadcasthost

::1             localhost 

fe80::1%lo0 local host

 

 

Scan log

---------------

2015-02-18 16:09:02: ----- Scan Started -----

2015-02-18 16:09:02: Scanning with signatures version 52

2015-02-18 16:09:04: Spigot : /Users/Angelo/Library/Safari/Extensions/Searchme-2.safariextz , /Users/Angelo/Library/Application Support/Firefox/Profiles/5yki870p.default/extensions/searchme@mybrowserbar.com.xpi

2015-02-18 16:09:04: Spigot : /Users/Angelo/Library/Application Support/Spigot

2015-02-18 16:09:06: DreamsAdNetwork : /Users/Angelo/Library/Application Support/Google/Chrome/Default/Extensions/dbkchnicaiglcjpgbmpfmoafckkomdcm

2015-02-18 16:09:06: ----- Scan Ended -----

2015-02-18 16:10:31: ----- Scan Started -----

2015-02-18 16:10:31: Scanning with signatures version 52

2015-02-18 16:10:32: Spigot : /Users/Angelo/Library/Safari/Extensions/Searchme-2.safariextz , /Users/Angelo/Library/Application Support/Firefox/Profiles/5yki870p.default/extensions/searchme@mybrowserbar.com.xpi

2015-02-18 16:10:32: Spigot : /Users/Angelo/Library/Application Support/Spigot

2015-02-18 16:10:34: DreamsAdNetwork : /Users/Angelo/Library/Application Support/Google/Chrome/Default/Extensions/dbkchnicaiglcjpgbmpfmoafckkomdcm

2015-02-18 16:10:34: ----- Scan Ended -----

2015-02-18 16:10:38: +++++ Attempting to remove adware +++++

2015-02-18 16:10:38: /Users/Angelo/Library/Safari/Extensions/Searchme-2.safariextz

2015-02-18 16:10:38: /Users/Angelo/Library/Application Support/Firefox/Profiles/5yki870p.default/extensions/searchme@mybrowserbar.com.xpi

2015-02-18 16:10:38: /Users/Angelo/Library/Application Support/Spigot

2015-02-18 16:10:38: /Users/Angelo/Library/Application Support/Google/Chrome/Default/Extensions/dbkchnicaiglcjpgbmpfmoafckkomdcm

2015-02-18 16:10:38: +++++ Adware removal complete +++++

 



#4 random/random

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Posted 19 February 2015 - 06:32 AM

Although not the cause of your problems, I would recommend removing TuneUpMyMac. Uninstallation instructions can be found here: https://discussions.apple.com/message/25695591#25695591

 

I believe the cause of your problems is most likely the Torrent Handler extension

 

Quit Firefox and Chrome (right click on their icon and click Quit)

 

Delete these two files

 

/Users/Angelo/Library/Application Support/Google/Chrome/Default/Extensions/hphibigbodkkohoglgfkddblldpfohjl

/Users/Angelo/Library/Application Support/Mozilla/Extensions/{ec8030f7-c20a-464f-9b0e-13a3a9e97384}/TorrentHandler@TorrentHandler.com

 

Restart Firefox and Chrome

 

Create a new System Snapshot and paste it into your next post, and let me know if the problems persist



#5 PauvreLelian

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Posted 20 February 2015 - 05:01 AM

Although not the cause of your problems, I would recommend removing TuneUpMyMac. Uninstallation instructions can be found here: https://discussions.apple.com/message/25695591#25695591

 

I believe the cause of your problems is most likely the Torrent Handler extension

 

Quit Firefox and Chrome (right click on their icon and click Quit)

 

Delete these two files

 

/Users/Angelo/Library/Application Support/Google/Chrome/Default/Extensions/hphibigbodkkohoglgfkddblldpfohjl

/Users/Angelo/Library/Application Support/Mozilla/Extensions/{ec8030f7-c20a-464f-9b0e-13a3a9e97384}/TorrentHandler@TorrentHandler.com

 

Restart Firefox and Chrome

 

Create a new System Snapshot and paste it into your next post, and let me know if the problems persist

 

This is strange: I didn’t have the app installed on my mac. Searched for files but couldn’t find any. I might have installed it accidentally in the past and then just trashed it, so I followed the uninstallation instructions in the link.

 

Having done this, it still appeared in the System Snapshot, so I went to check the following:

 

Preferences/User & Groups/Current User/Login Items and removed TuneUpMyMac. It said: “This item couldn’t be found”.

 

I deleted the Firefox and Chrome extensions, and then just decided to delete Chrome altogether, since I don’t really use it (following the correct procedure).

 

The problems still persists and adf.ly is still trying to hijack Firefox.

This is the latest System Snapshot:

 

AdwareMedic 2.2.2 system report - venerdì 20 febbraio 2015 @ 10:55:27

Mac OS X version 10.10.1

10:55  up  1:02, 1 user, load averages: 1.14 1.32 1.38

 

Safari extensions

---------------

/Users/Angelo/Library/Safari/Extensions/Add To Amazon Wish List-2.safariextz

     Name: Add To Amazon Wish List

     Modified: martedì 18 novembre 2014 @ 22:45:26

 

Chrome extensions

---------------

None

 

Firefox extensions

---------------

/Library/Application Support/Mozilla/Extensions/{ec8030f7-c20a-464f-9b0e-13a3a9e97384}/web2pdfextension@web2pdf.adobedotcom

     Name: Adobe Acrobat - Create PDF

     Modified: giovedì 18 dicembre 2014 @ 17:02:45

/Users/Angelo/Library/Application Support/Firefox/Profiles/5yki870p.default/extensions/info@sharkcube.com.xpi

     Name: YouTube to MP3

     Modified: sabato 22 febbraio 2014 @ 02:27:47

/Users/Angelo/Library/Application Support/Firefox/Profiles/5yki870p.default/extensions/jid0-hyjN250ZzTOOX3evFwwAQBxE4ik@jetpack.xpi

     Name: AdF.ly Skipper WORKING

     Modified: mercoledì 18 febbraio 2015 @ 15:44:18

/Users/Angelo/Library/Application Support/Firefox/Profiles/5yki870p.default/extensions/{b9db16a4-6edc-47ec-a1f4-b86292ed211d}

     Name: DownloadHelper

     Modified: lunedì 13 ottobre 2014 @ 18:49:27

/Users/Angelo/Library/Application Support/Firefox/Profiles/5yki870p.default/extensions/{dd3d7613-0246-469d-bc65-2a3cc1668adc}

     Name: Block site

     Modified: mercoledì 18 febbraio 2015 @ 16:32:02

 

Login items

---------------

iTunesHelper, AdobeResourceSynchronizer, SIMBL Agent, Canon IJ Network Scanner Selector EX, SanDiskSecureAccess_Manager, CrossOver CD Helper, RealPlayer Downloader Agent

 

Startup items

---------------

total 0

drwxr-xr-x  5 root  wheel  170 Feb 23  2010 DigidesignLoader

drwxr-xr-x  5 root  wheel  170 Sep 11  2009 M-AudioFastTrack

drwxr-xr-x  5 root  wheel  170 Jul 24  2009 PACESupport

drwxr-xr-x  5 root  wheel  170 Feb  4  2010 Qmaster

 

System startup items

---------------

None

 

User launch agents

---------------

total 32

-rw-r--r--  1 Angelo  staff  603 Apr  9  2014 com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist

-rw-r--r--  1 Angelo  staff  601 Apr  9  2014 com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109.plist

-rw-r--r--@ 1 Angelo  staff  803 Feb 20 10:44 com.google.keystone.agent.plist

-rwxr-xr-x  1 Angelo  staff  595 Sep 26  2011 jp.co.canon.Inkjet_Extended_Survey_Agent.plist

 

System launch agents

---------------

total 32

-rw-r--r--  1 root  wheel  612 Jan 13  2014 com.adobe.AAM.Updater-1.0.plist

lrwxr-xr-x  1 root  wheel  104 Nov 23 02:51 com.oracle.java.Java-Updater.plist -> /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist

-rw-r--r--  1 root  wheel  712 Dec 22 22:04 com.wacom.wacomtablet.plist

-rw-r--r--  1 root  wheel  508 Nov 20  2011 net.culater.SIMBL.Agent.plist

 

System launch daemons

---------------

total 96

-rw-r--r--@ 1 root  wheel  450 Jul 24  2009 PACESupport.plist

-rw-r--r--  1 root  wheel  617 Jan 13  2014 com.adobe.SwitchBoard.plist

-rw-r--r--  1 root  wheel  462 Feb  3 02:56 com.adobe.fpsaud.plist

-rw-r--r--  1 root  wheel  630 Feb  4  2010 com.adobe.versioncueCS3.plist

-rw-r--r--  1 root  wheel  543 Jun 28  2012 com.apple.aelwriter.plist

-rw-r--r--  1 root  wheel  509 Feb  2  2012 com.autodesk.backburner_manager.plist

-rw-r--r--  1 root  wheel  531 Feb  2  2012 com.autodesk.backburner_server.plist

-rw-r--r--  1 root  wheel  555 Feb  2  2012 com.autodesk.backburner_start.plist

-rw-r--r--  1 root  wheel  568 Aug 25  2010 com.microsoft.office.licensing.helper.plist

lrwxr-xr-x  1 root  wheel  103 Nov 23 02:51 com.oracle.java.Helper-Tool.plist -> /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist

-rw-r--r--  1 root  wheel  588 Feb 10 12:05 com.oracle.java.JavaUpdateHelper.plist

 

Third-party kernel extensions

---------------

com.digidesign.iokit.DigiDal (8.0.3f1) <12 5 4 3 1>

com.paceap.kext.pacesupport.snowleopard (5.7.2) <7 5 4 3 1>

com.Cycling74.driver.Soundflower (1.6.6) <113 5 4 3>

 

User cron tasks

---------------

None

 

Root cron tasks

---------------

None

 

launchd.conf contents

---------------

None

 

DNS settings

---------------

Server: 8.8.8.8

 

Hosts file

---------------

##

# Host Database

#

# localhost is used to configure the loopback interface

# when the system is booting.  Do not change this entry.

##

127.0.0.1 localhost

255.255.255.255 broadcasthost

::1             localhost 

fe80::1%lo0 local host

 

 

 

Scan log

---------------

2015-02-18 16:09:02: ----- Scan Started -----

2015-02-18 16:09:02: Scanning with signatures version 52

2015-02-18 16:09:04: Spigot : /Users/Angelo/Library/Safari/Extensions/Searchme-2.safariextz , /Users/Angelo/Library/Application Support/Firefox/Profiles/5yki870p.default/extensions/searchme@mybrowserbar.com.xpi

2015-02-18 16:09:04: Spigot : /Users/Angelo/Library/Application Support/Spigot

2015-02-18 16:09:06: DreamsAdNetwork : /Users/Angelo/Library/Application Support/Google/Chrome/Default/Extensions/dbkchnicaiglcjpgbmpfmoafckkomdcm

2015-02-18 16:09:06: ----- Scan Ended -----

2015-02-18 16:10:31: ----- Scan Started -----

2015-02-18 16:10:31: Scanning with signatures version 52

2015-02-18 16:10:32: Spigot : /Users/Angelo/Library/Safari/Extensions/Searchme-2.safariextz , /Users/Angelo/Library/Application Support/Firefox/Profiles/5yki870p.default/extensions/searchme@mybrowserbar.com.xpi

2015-02-18 16:10:32: Spigot : /Users/Angelo/Library/Application Support/Spigot

2015-02-18 16:10:34: DreamsAdNetwork : /Users/Angelo/Library/Application Support/Google/Chrome/Default/Extensions/dbkchnicaiglcjpgbmpfmoafckkomdcm

2015-02-18 16:10:34: ----- Scan Ended -----

2015-02-18 16:10:38: +++++ Attempting to remove adware +++++

2015-02-18 16:10:38: /Users/Angelo/Library/Safari/Extensions/Searchme-2.safariextz

2015-02-18 16:10:38: /Users/Angelo/Library/Application Support/Firefox/Profiles/5yki870p.default/extensions/searchme@mybrowserbar.com.xpi

2015-02-18 16:10:38: /Users/Angelo/Library/Application Support/Spigot

2015-02-18 16:10:38: /Users/Angelo/Library/Application Support/Google/Chrome/Default/Extensions/dbkchnicaiglcjpgbmpfmoafckkomdcm

2015-02-18 16:10:38: +++++ Adware removal complete +++++

2015-02-20 10:10:51: ----- Scan Started -----

2015-02-20 10:10:51: Scanning with signatures version 52

2015-02-20 10:10:59: No adware found

2015-02-20 10:10:59: ----- Scan Ended -----



#6 random/random

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Posted 20 February 2015 - 08:55 AM

Hi,

 

I'm assuming that you installed both the AdF.ly Skipper ★WORKING★ and Block Site extensions to try and block the adf.ly ads? Assuming that's the case, follow the instructions here to reset Firefox:

 

https://support.mozilla.org/en-US/kb/reset-preferences-fix-problems

 

Let me know if this fixes the problem



#7 PauvreLelian

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Posted 23 February 2015 - 06:08 AM

Hi,

 

I'm assuming that you installed both the AdF.ly Skipper ★WORKING★ and Block Site extensions to try and block the adf.ly ads? Assuming that's the case, follow the instructions here to reset Firefox:

 

https://support.mozilla.org/en-US/kb/reset-preferences-fix-problems

 

Let me know if this fixes the problem

 

 

Yes, I installed both extensions to block adf.ly. I followed the reset Firefox instructions and the problem seems to be solved!
Since installing Firefox all over wasn't working, I didn't even think about something as simple as resetting (didn't know about the option to be honest).

 

Thank you so much, you saved my day.

 

Cheers!



#8 random/random

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Posted 23 February 2015 - 12:01 PM

Glad too hear the problem is solved.

 

I would not reinstall the Block Site extension - see http://www.systemlookup.com/FF_Extensions/371-BlockSite.html

 

Installing Adblock edge: https://addons.mozilla.org/en-us/firefox/addon/adblock-edge/ and using the Malware Domains filter list will provide some extra protection for your computer.



#9 random/random

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Posted 27 February 2015 - 08:32 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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