Okay so i never had the problem where the run was running in the background but I cant even seem to uninstall the program! I go to the control panel and i try to manually uninstall but i get all I get is an error message, "Runtime Errror (at 45:57): Internal Error: failed to expand shell folder constant "userappdata"
when i try to simply open the program itself to see if I can do anything from the inside I get another error message saying "The application has failed to start because its side-by-side configuration is incorrect. Please see the application log for more detail"
im getting really frustrated and I do not want to pay $149 to remove only one program from my computer when im sure i can do it myself for free. PLEASE HELP