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Infected with some kind of malware that interupts my internet connection


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#1 mephizell

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Posted 17 February 2015 - 06:52 PM

I have some kind of malware infection that interrupts my internet connection about every 3 to 4 mintues, for about 30 seconds or so.  I've run Combo fix, Rogue Killer, Malwarebytes, Spybot, TDSSKiller, Rkill, Trend Micro Rootkit Buster and Gmer. Rogue Killer finds some Rootkit files but can't remove them.  I also ran Hijack This! but didn't see any obvious problems.  I need some help I think.  I know it's malware because whatever it is isn't affecting my Linux installation, also on the same hard drive, in a dual boot.

 

Thanks.

 

Nick



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#2 quietman7

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Posted 17 February 2015 - 07:36 PM

HijackThis only scans certain areas of a computer's system/registry to help diagnose the presence of undetected malware in known hiding places. Given the sophistication of malware hiding techniques used by attackers in today's environment, HijackThis is limited in its ability to detect infection and generate a report outside these known hiding places. This limitation has made its usefulness nearly obsolete since a HijackThis log cannot reveal all the malware residing on a computer. As such, HijackThis has been replaced by other preferred tools like DDS, FRST, OTL, Zoek and RSIT that provide comprehensive logs with specific details about more areas of a computer's system, files, folders and registry keys which may have been modified by malware infection.

Since you already ran Combofix due to possible malware infection, its log should be thoroughly reviewed by trained experts in order to ascertain what was detected/removed and what malware you're dealing with. A log should have been created and saved to the root directory (%SystemDrive%), usually C:\ComboFix.txt.

Please follow the instructions in the Preparation Guide For Requesting Help starting at Step 6.
  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running running running FRST which will create two logs.
When you have done that, post your logs to include your ComboFix log in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts.
-- ComboFix logs are not permitted in this forum. If no log was created by ComboFix or you cannot post its log, then ignore this part and just post the other requested log(s) as follows.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.
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