I have a Western Digital, 1.0TB SATA/64MB Cache....model WD10EARS. It's an external hard drive that quit working, or so it seems. I took it out of it's case, unfortunately, thinking I could fix it. No luck. Getting it to run isn't the problem. When connected, the computer says it's empty. I know for a fact that can't be true.
There are 100's of pictures of my family that I desperately want.The problem is how to get the data off the hard drive. Running a data recovery software provided only the pages for the owner's manual. Where is all my pics and docs?
Any ideas or help would be greatly appreciated.