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BSOD when opening browsers


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1 reply to this topic

#1 JeffF73

JeffF73

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Posted 17 February 2015 - 12:39 AM

I cant seem to get internet to work let alone I get BSOD when opening browser even while the network is not active. I have used Bluescreen view and got the logs combined and attached below

Attached Files

  • Attached File  BSOD.txt   27.41KB   3 downloads

Edited by JeffF73, 17 February 2015 - 12:40 AM.


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#2 FreeBooter

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Posted 28 February 2015 - 04:43 PM

Can you zip and upload BSOD memory dump files for me to download.

Configure Driver Verifier to find out which driver is causing the BSOD the current memory dump files shows Windows system files and drivers as the cause of the BSOD which is not always correct.  After your computer have BSOD while using the Driver Verifier upload the memory dump files stored in "C:\Windows\Minidump" directory and give us the download link hopefully memory dump file will show which driver is causing the BSOD.

 

First create a System Restore point.

To start using Driver Verifier, type Verifier into Start Menu search box.

Once Verifier is started, you will need to configure it. You can create standard settings.

bsod-verifier-standard.jpg

 

In the next menu screen, select Automatically select all drivers installed on this computer

 

bsod-verifier-select.jpg

 

Click finish to reboot computer.

Verifier will consume a lot of CPU and slow down the machine considerably.

You may also experience additional crashes.

You will need to collect a handful of memory dump files.

You can disable Driver Verifier after you collect few memory dump files.

Start the Driver Verifier and delete the existing settings.

If your machine cannot boot into Windows normally because of Driver Verifier, you can disable the Driver Verifier by booting into Safe mode.

Upload the BSOD files for us to download to analyze.


Edited by FreeBooter, 28 February 2015 - 04:45 PM.

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