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11 replies to this topic

#1 MsYvaine

MsYvaine

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Posted 16 February 2015 - 06:46 PM

Hello there,

 

 

I need help with this brand new Acer laptop. It has only been used 4 times including this one. When opening either mozilla or chrome soon a 'Strong Signal' add appears either side of the browser. 

I have already run MBAM, antispyware and adwcleaner, still these appear in the browser.

Also, whenever I click on a link it is redirected to annoying adds.

Any help would be very much appreciated.

Thank you in advance.

MsYvaine



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#2 Broni

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Posted 16 February 2015 - 06:51 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 MsYvaine

MsYvaine
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Posted 17 February 2015 - 01:20 PM

Hi,
 
Thanks for the super speedy reply, here are the results:
 
1.
 Results of screen317's Security Check version 0.99.96  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Windows Defender                     
McAfee Anti-Virus and Anti-Spyware   
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 McAfee SiteAdvisor    
  Java 64-bit 8 Update 31  
 Adobe Flash Player  16.0.0.305  
 Mozilla Firefox (35.0.1) 
 Google Chrome (40.0.2214.111) 
````````Process Check: objlist.exe by Laurent````````  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  % 
````````````````````End of Log`````````````````````` 
 
2. Farbar
 
Farbar Service Scanner Version: 17-01-2015
Ran by Monika (administrator) on 16-02-2015 at 23:56:38
Running from "C:\Users\Monika\Downloads"
Microsoft Windows 8.1 with Bing  (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.
 
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend: ""%ProgramFiles%\Windows Defender\MsMpEng.exe"".
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 
3. Mini Tool Box
 
MiniToolBox by Farbar  Version: 30-11-2014
Ran by Monika (administrator) on 16-02-2015 at 23:58:23
Running from "C:\Users\Monika\Downloads"
Microsoft Windows 8.1 with Bing  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Qualcomm Atheros AR956x Wireless Network Adapter = WiFi (Connected)
Realtek PCIe GBE Family Controller = Ethernet (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="WiFi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 4" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : PamacsPC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : home
 
Wireless LAN adapter Local Area Connection* 4:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
   Physical Address. . . . . . . . . : 52-10-41-E1-F6-AF
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Local Area Connection* 3:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 12-10-41-E1-F6-AF
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter WiFi:
 
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Qualcomm Atheros AR956x Wireless Network Adapter
   Physical Address. . . . . . . . . : B0-10-41-E1-F6-AF
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::48f1:514f:b5e1:72d1%5(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.105(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 16 February 2015 23:00:05
   Lease Expires . . . . . . . . . . : 17 February 2015 23:00:05
   Default Gateway . . . . . . . . . : 192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 95424577
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-9A-0E-EB-20-6A-8A-98-4F-31
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 20-6A-8A-98-4F-31
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.home:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:382d:2308:e0cb:aaf0(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::382d:2308:e0cb:aaf0%11(Preferred) 
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 452984832
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-9A-0E-EB-20-6A-8A-98-4F-31
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  BThomehub.home
Address:  192.168.1.254
 
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
 
Pinging google.com [216.58.208.46] with 32 bytes of data:
Reply from 216.58.208.46: bytes=32 time=18ms TTL=52
Reply from 216.58.208.46: bytes=32 time=16ms TTL=52
 
Ping statistics for 216.58.208.46:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 16ms, Maximum = 18ms, Average = 17ms
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  192.168.1.254
 
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
Ping request could not find host yahoo.com. Please check the name and try again.
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  9...52 10 41 e1 f6 af ......Microsoft Hosted Network Virtual Adapter
  6...12 10 41 e1 f6 af ......Microsoft Wi-Fi Direct Virtual Adapter
  5...b0 10 41 e1 f6 af ......Qualcomm Atheros AR956x Wireless Network Adapter
  3...20 6a 8a 98 4f 31 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  1    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [53760] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [65536] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [51200] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30208] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (02/16/2015 11:58:50 PM) (Source: Application Error) (User: )
Description: Faulting application name: BackgroundAgent.exe, version: 1.0.1.6, time stamp: 0x5494253a
Faulting module name: MSVCR90.dll, version: 9.0.30729.8387, time stamp: 0x51ea24a5
Exception code: 0xc0000005
Fault offset: 0x00056b1d
Faulting process ID: 0x1360
Faulting application start time: 0xBackgroundAgent.exe0
Faulting application path: BackgroundAgent.exe1
Faulting module path: BackgroundAgent.exe2
Report ID: BackgroundAgent.exe3
Faulting package full name: BackgroundAgent.exe4
Faulting package-relative application ID: BackgroundAgent.exe5
 
Error: (02/16/2015 11:02:15 PM) (Source: Application Error) (User: )
Description: Faulting application name: AcerPortal.exe, version: 3.0.4.2002, time stamp: 0x54942c87
Faulting module name: SHELL32.dll, version: 6.3.9600.17331, time stamp: 0x54023318
Exception code: 0xc0000005
Fault offset: 0x001bf5f0
Faulting process ID: 0x15dc
Faulting application start time: 0xAcerPortal.exe0
Faulting application path: AcerPortal.exe1
Faulting module path: AcerPortal.exe2
Report ID: AcerPortal.exe3
Faulting package full name: AcerPortal.exe4
Faulting package-relative application ID: AcerPortal.exe5
 
Error: (02/16/2015 11:00:31 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest.
 
Error: (02/16/2015 10:58:15 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest.
 
Error: (02/16/2015 10:21:13 PM) (Source: Application Error) (User: )
Description: Faulting application name: AcerPortal.exe, version: 3.0.4.2002, time stamp: 0x54942c87
Faulting module name: SHELL32.dll, version: 6.3.9600.17331, time stamp: 0x54023318
Exception code: 0xc0000005
Fault offset: 0x001bf5f0
Faulting process ID: 0x15cc
Faulting application start time: 0xAcerPortal.exe0
Faulting application path: AcerPortal.exe1
Faulting module path: AcerPortal.exe2
Report ID: AcerPortal.exe3
Faulting package full name: AcerPortal.exe4
Faulting package-relative application ID: AcerPortal.exe5
 
Error: (02/15/2015 08:15:55 PM) (Source: Application Error) (User: )
Description: Faulting application name: BackgroundAgent.exe, version: 1.0.1.6, time stamp: 0x5494253a
Faulting module name: MSVCR90.dll, version: 9.0.30729.8387, time stamp: 0x51ea24a5
Exception code: 0xc0000005
Fault offset: 0x00056b1d
Faulting process ID: 0xbec
Faulting application start time: 0xBackgroundAgent.exe0
Faulting application path: BackgroundAgent.exe1
Faulting module path: BackgroundAgent.exe2
Report ID: BackgroundAgent.exe3
Faulting package full name: BackgroundAgent.exe4
Faulting package-relative application ID: BackgroundAgent.exe5
 
Error: (02/15/2015 08:02:32 PM) (Source: Application Hang) (User: )
Description: The program LiveComm.exe version 17.5.9600.20689 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 15b8
 
Start Time: 01d049599a0ecdcd
 
Termination Time: 4294967295
 
Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe\LiveComm.exe
 
Report Id: 8fbf852c-b54d-11e4-8263-206a8a984f31
 
Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe
 
Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1
 
Error: (02/15/2015 07:59:19 PM) (Source: Application Error) (User: )
Description: Faulting application name: AcerPortal.exe, version: 3.0.4.2002, time stamp: 0x54942c87
Faulting module name: SHELL32.dll, version: 6.3.9600.17331, time stamp: 0x54023318
Exception code: 0xc0000005
Fault offset: 0x001bf5f0
Faulting process ID: 0x1c2c
Faulting application start time: 0xAcerPortal.exe0
Faulting application path: AcerPortal.exe1
Faulting module path: AcerPortal.exe2
Report ID: AcerPortal.exe3
Faulting package full name: AcerPortal.exe4
Faulting package-relative application ID: AcerPortal.exe5
 
Error: (02/09/2015 00:46:48 AM) (Source: Application Error) (User: )
Description: Faulting application name: BackgroundAgent.exe, version: 1.0.1.6, time stamp: 0x5494253a
Faulting module name: MSVCR90.dll, version: 9.0.30729.8387, time stamp: 0x51ea24a5
Exception code: 0xc0000005
Fault offset: 0x00056b1d
Faulting process ID: 0x1448
Faulting application start time: 0xBackgroundAgent.exe0
Faulting application path: BackgroundAgent.exe1
Faulting module path: BackgroundAgent.exe2
Report ID: BackgroundAgent.exe3
Faulting package full name: BackgroundAgent.exe4
Faulting package-relative application ID: BackgroundAgent.exe5
 
Error: (02/09/2015 00:37:32 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest.
 
 
System errors:
=============
Error: (02/16/2015 10:58:59 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error: 
%%1056
 
Error: (02/16/2015 10:58:32 PM) (Source: DCOM) (User: PAMACSPC)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}
 
Error: (02/16/2015 10:58:32 PM) (Source: DCOM) (User: PAMACSPC)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}
 
Error: (02/16/2015 10:58:29 PM) (Source: Service Control Manager) (User: )
Description: The GamesAppIntegrationService service terminated unexpectedly. It has done this 1 time(s).
 
Error: (02/16/2015 10:58:29 PM) (Source: Service Control Manager) (User: )
Description: The Quick Access RadioMgr Service service terminated unexpectedly. It has done this 1 time(s).
 
Error: (02/16/2015 10:58:29 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
 
Error: (02/16/2015 10:58:29 PM) (Source: Service Control Manager) (User: )
Description: The User Experience Improvement Program service terminated unexpectedly. It has done this 1 time(s).
 
Error: (02/16/2015 10:58:29 PM) (Source: Service Control Manager) (User: )
Description: The McAfee SiteAdvisor Service service terminated unexpectedly. It has done this 1 time(s).
 
Error: (02/16/2015 10:58:29 PM) (Source: Service Control Manager) (User: )
Description: The AtherosSvc service terminated unexpectedly. It has done this 1 time(s).
 
Error: (02/16/2015 10:58:29 PM) (Source: Service Control Manager) (User: )
Description: The Quick Access Service service terminated unexpectedly. It has done this 1 time(s).
 
 
Microsoft Office Sessions:
=========================
Error: (02/16/2015 11:58:50 PM) (Source: Application Error)(User: )
Description: BackgroundAgent.exe1.0.1.65494253aMSVCR90.dll9.0.30729.838751ea24a5c000000500056b1d136001d04a3c6ddb125fC:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exeC:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_5094ca96bcb6b2bb\MSVCR90.dllc0703270-b637-11e4-8264-206a8a984f31
 
Error: (02/16/2015 11:02:15 PM) (Source: Application Error)(User: )
Description: AcerPortal.exe3.0.4.200254942c87SHELL32.dll6.3.9600.1733154023318c0000005001bf5f015dc01d04a3c9a5f4264C:\Program Files (x86)\Acer\Acer Portal\AcerPortal.exeC:\Windows\SYSTEM32\SHELL32.dlld8ff0104-b62f-11e4-8264-206a8a984f31
 
Error: (02/16/2015 11:00:31 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\Monika\AppData\Local\Pokki\Engine\HostAppService.exe
 
Error: (02/16/2015 10:58:15 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\Monika\AppData\Local\Pokki\Engine\HostAppService.exe
 
Error: (02/16/2015 10:21:13 PM) (Source: Application Error)(User: )
Description: AcerPortal.exe3.0.4.200254942c87SHELL32.dll6.3.9600.1733154023318c0000005001bf5f015cc01d04a36de5b3702C:\Program Files (x86)\Acer\Acer Portal\AcerPortal.exeC:\Windows\SYSTEM32\SHELL32.dll1d1b09b4-b62a-11e4-8263-206a8a984f31
 
Error: (02/15/2015 08:15:55 PM) (Source: Application Error)(User: )
Description: BackgroundAgent.exe1.0.1.65494253aMSVCR90.dll9.0.30729.838751ea24a5c000000500056b1dbec01d04959a684ff2fC:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exeC:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_5094ca96bcb6b2bb\MSVCR90.dll72221c13-b54f-11e4-8263-206a8a984f31
 
Error: (02/15/2015 08:02:32 PM) (Source: Application Hang)(User: )
Description: LiveComm.exe17.5.9600.2068915b801d049599a0ecdcd4294967295C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe\LiveComm.exe8fbf852c-b54d-11e4-8263-206a8a984f31microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbweppleae38af2e007f4358a809ac99a64a67c1
 
Error: (02/15/2015 07:59:19 PM) (Source: Application Error)(User: )
Description: AcerPortal.exe3.0.4.200254942c87SHELL32.dll6.3.9600.1733154023318c0000005001bf5f01c2c01d04959de25b298C:\Program Files (x86)\Acer\Acer Portal\AcerPortal.exeC:\Windows\SYSTEM32\SHELL32.dll20412ba5-b54d-11e4-8263-206a8a984f31
 
Error: (02/09/2015 00:46:48 AM) (Source: Application Error)(User: )
Description: BackgroundAgent.exe1.0.1.65494253aMSVCR90.dll9.0.30729.838751ea24a5c000000500056b1d144801d043f2e94cd707C:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exeC:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_5094ca96bcb6b2bb\MSVCR90.dll204635ae-aff5-11e4-8263-206a8a984f31
 
Error: (02/09/2015 00:37:32 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\Monika\AppData\Local\Pokki\Engine\HostAppService.exe
 
 
 
=========================== Installed Programs ============================
abDocs (HKLM-x32\...\{CA4FE8B0-298C-4E5D-A486-F33B126D6A0A}) (Version: 1.05.2005 - Acer Incorporated)
abDocs Office AddIn (HKLM-x32\...\{DCBF3379-246B-47E1-8173-639B63940838}) (Version: 3.01.2006 - Acer Incorporated)
abFiles (HKLM-x32\...\{13885028-098C-4799-9B71-27DAC96502D5}) (Version: 2.00.3002 - Acer Incorporated)
abMedia (HKLM-x32\...\{E9AF1707-3F3A-49E2-8345-4F2D629D0876}) (Version: 2.06.2003.0 - Acer Incorporated)
abPhoto (HKLM-x32\...\{B5AD89F2-03D3-4206-8487-018298007DD0}) (Version: 3.01.2005.1 - Acer Incorporated)
Acer Care Center (HKLM\...\{A424844F-CDB3-45E2-BB77-1DDE4A091E76}) (Version: 1.00.3012 - Acer Incorporated)
Acer Explorer Agent (HKLM\...\{4D0F42CF-1693-43D9-BDC8-19141D023EE0}) (Version: 2.00.3000 - Acer Incorporated)
Acer Launch Manager (HKLM\...\{C18D55BD-1EC6-466D-B763-8EEDDDA9100E}) (Version: 8.00.8115 - Acer Incorporated)
Acer Portal (HKLM-x32\...\{A5AD0B17-F34D-49BE-A157-C8B3D52ACD13}) (Version: 3.04.2002 - Acer Incorporated)
Acer Power Management (HKLM\...\{91F52DE4-B789-42B0-9311-A349F10E5479}) (Version: 7.00.8105 - Acer Incorporated)
Acer Quick Access (HKLM\...\{C1FA525F-D701-4B31-9D32-504FC0CF0B98}) (Version: 1.01.3016.0 - Acer Incorporated)
Acer Recovery Management (HKLM\...\{07F2005A-8CAC-4A4B-83A2-DA98A722CA61}) (Version: 6.00.8108 - Acer Incorporated)
Acer User Experience Improvement Program App Monitor Plugin (HKLM\...\{978724F6-1863-4DD5-9E66-FB77F5AB5613}) (Version: 1.02.3005 - Acer Incorporated)
Acer User Experience Improvement Program Framework (HKLM\...\{12A718F2-2357-4D41-9E1F-18583A4745F7}) (Version: 1.02.3005 - Acer Incorporated)
Acer Video Player (HKLM-x32\...\{B6846F20-4821-11E3-8F96-0800200C9A66}) (Version: 1.00.2005.0 - Acer Incorporated)
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Aloha TriPeaks (x32 Version: 2.2.0.98 - WildTangent) Hidden
AOP Framework (HKLM-x32\...\{4A37A114-702F-4055-A4B6-16571D4A5353}) (Version: 3.04.2001.2 - Acer Incorporated)
Bejeweled 2 Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
CyberLink PhotoDirector 3 (HKLM-x32\...\InstallShield_{39337565-330E-4ab6-A9AE-AC81E0720B10}) (Version: 3.0.1.4917 - CyberLink Corp.)
CyberLink PhotoDirector 3 (x32 Version: 3.0.1.4917 - CyberLink Corp.) Hidden
CyberLink Power Media Player 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.3.4218 - CyberLink Corp.)
CyberLink Power Media Player 12 (x32 Version: 12.0.3.4218 - CyberLink Corp.) Hidden
CyberLink PowerDirector 10 (HKLM-x32\...\InstallShield_{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.0.4220 - CyberLink Corp.)
CyberLink PowerDirector 10 (x32 Version: 10.0.0.4220 - CyberLink Corp.) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 3.2.6 - Dropbox, Inc.)
Dropbox (HKCU\...\Pokki_76f57b4f4c47bb9be5a61f33564f4ce99c295a7c) (Version: 1.0.0.47502 - Pokki)
eBay Worldwide (HKLM-x32\...\{91589413-6675-4C27-8AFC-EFB9103B90A5}) (Version: 2.4.0105 - OEM)
Farm to Fork Collector's Edition (x32 Version: 3.0.2.59 - WildTangent) Hidden
Foxit PhantomPDF (HKLM-x32\...\{D4DF5498-C95C-4A02-9951-725FB2D7BC0D}) (Version: 6.0.121.624 - Foxit Corporation)
Game Explorer Categories - genres (HKLM-x32\...\WildTangentGameProvider-acer-genres) (Version: 11.0.0.7 - WildTangent, Inc.)
Game Explorer Categories - main (HKLM-x32\...\WildTangentGameProvider-acer-main) (Version: 11.0.0.7 - WildTangent, Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 40.0.2214.111 - Google Inc.)
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
Governor of Poker 2 Premium Edition (x32 Version: 3.0.2.59 - WildTangent) Hidden
Groupon (HKCU\...\Pokki_893e2a8f4b240ed6d7def79e56791067c96f41be) (Version: 1.0.2.55621 - Pokki)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1008 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3574 - Intel Corporation)
Intel® Trusted Execution Engine (HKLM\...\{176E2755-0A17-42C6-88E2-192AB2131278}) (Version: 1.0.0.1064 - Intel Corporation)
Intel® Trusted Execution Engine (Version: 1.1.1.1 - Intel Corporation) Hidden
Intel® Trusted Execution Engine Driver (Version: 1.0.0.1064 - Intel Corporation) Hidden
Jewel Match 3 (x32 Version: 3.0.2.59 - WildTangent) Hidden
King Oddball (x32 Version: 3.0.2.48 - WildTangent) Hidden
LUXOR Evolved (x32 Version: 2.2.0.98 - WildTangent) Hidden
Magic Academy (x32 Version: 2.2.0.98 - WildTangent) Hidden
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
McAfee LiveSafe – Internet Security (HKLM-x32\...\MSC) (Version: 13.6.1492 - McAfee, Inc.)
McAfee SiteAdvisor (HKLM-x32\...\{35ED3F83-4BDC-4c44-8EC6-6A8301C7413A}) (Version: 3.7.191 - McAfee, Inc.)
Microsoft Halo (HKLM-x32\...\Halo) (Version:  - Microsoft)
Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{d491dd9d-2eda-4d75-b504-1a201436e7fd}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Mozilla Firefox 35.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 35.0.1 (x86 en-US)) (Version: 35.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 35.0 - Mozilla)
MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
OpenOffice 4.0.1 (HKLM-x32\...\{47F460DA-D1BE-4D85-8DF2-AA1F31D3445F}) (Version: 4.01.9714 - Apache Software Foundation)
Peggle Nights (x32 Version: 2.2.0.98 - WildTangent) Hidden
Plants vs. Zombies - Game of the Year (x32 Version: 3.0.2.59 - WildTangent) Hidden
Pokki Start Menu (HKCU\...\Pokki_Start_Menu) (Version: 0.269.5.470 - Pokki)
Polar Bowler 1st Frame (x32 Version: 3.0.2.59 - WildTangent) Hidden
Prezi (HKCU\...\Pokki_ef254f1749ab2ed6a2ecbad66277160564bb3a65) (Version: 1.0.0.47242 - Pokki)
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.1.322 - Qualcomm Atheros Communications)
Qualcomm Atheros WLAN and Bluetooth Client Installation Program (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 12.33 - Qualcomm Atheros)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.3.9600.39059 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.33.529.2014 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7288 - Realtek Semiconductor Corp.)
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
Spotify (HKLM-x32\...\Spotify) (Version: 0.9.6.81.gd359a796 - Spotify AB)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1170 - SUPERAntiSpyware.com)
The Chronicles of Emerland Solitaire (x32 Version: 3.0.2.51 - WildTangent) Hidden
Trinklit Supreme (x32 Version: 2.2.0.98 - WildTangent) Hidden
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.4.0 - WildTangent)
WildTangent Games App (x32 Version: 4.0.11.13 - WildTangent) Hidden
Zuma's Revenge (x32 Version: 2.2.0.97 - WildTangent) Hidden
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 58%
Total physical RAM: 3977.98 MB
Available physical RAM: 1666.81 MB
Total Pagefile: 4681.98 MB
Available Pagefile: 2205.82 MB
Total Virtual: 4095.88 MB
Available Virtual: 3984.39 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Acer) (Fixed) (Total:450.6 GB) (Free:404.97 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\PAMACSPC
 
Administrator            Guest                    Monika                   
 
========================= Restore Points ==================================
 
23-01-2015 20:12:26 McAfee Vulnerability Scanner
08-02-2015 21:36:48 Windows Update
15-02-2015 19:57:21 Windows Update
 
**** End of log ****
 
MBAM
 
Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 17/02/2015
Scan Time: 00:00:36
Logfile: 
Administrator: Yes
 
Version: 2.00.4.1028
Malware Database: v2015.02.16.09
Rootkit Database: v2015.02.03.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 8.1
CPU: x64
File System: NTFS
User: Monika
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 349667
Time Elapsed: 27 min, 56 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 13
PUP.Optional.StrongSignal.A, C:\ProgramData\0780f478-67ce-4ec3-98db-39a65f4618ce, Quarantined, [8290908adbaf082e1ac9becf9d6622de], 
PUP.Optional.StrongSignal.A, C:\ProgramData\0780f478-67ce-4ec3-98db-39a65f4618ce\plugincontainer, Quarantined, [8290908adbaf082e1ac9becf9d6622de], 
PUP.Optional.StrongSignal.A, C:\ProgramData\0780f478-67ce-4ec3-98db-39a65f4618ce\plugins, Quarantined, [8290908adbaf082e1ac9becf9d6622de], 
PUP.Optional.StrongSignal.A, C:\ProgramData\0780f478-67ce-4ec3-98db-39a65f4618ce\plugins\2, Quarantined, [8290908adbaf082e1ac9becf9d6622de], 
PUP.Optional.StrongSignal.A, C:\ProgramData\0780f478-67ce-4ec3-98db-39a65f4618ce\plugins\2bak, Quarantined, [8290908adbaf082e1ac9becf9d6622de], 
PUP.Optional.StrongSignal.A, C:\ProgramData\0780f478-67ce-4ec3-98db-39a65f4618ce\plugins\3, Quarantined, [8290908adbaf082e1ac9becf9d6622de], 
PUP.Optional.StrongSignal.A, C:\ProgramData\0780f478-67ce-4ec3-98db-39a65f4618ce\plugins\3bak, Quarantined, [8290908adbaf082e1ac9becf9d6622de], 
PUP.Optional.StrongSignal.A, C:\ProgramData\0780f478-67ce-4ec3-98db-39a65f4618ce\plugins\4, Quarantined, [8290908adbaf082e1ac9becf9d6622de], 
PUP.Optional.StrongSignal.A, C:\ProgramData\0780f478-67ce-4ec3-98db-39a65f4618ce\plugins\4bak, Quarantined, [8290908adbaf082e1ac9becf9d6622de], 
PUP.Optional.StrongSignal.A, C:\ProgramData\0780f478-67ce-4ec3-98db-39a65f4618ce\plugins\5, Quarantined, [8290908adbaf082e1ac9becf9d6622de], 
PUP.Optional.StrongSignal.A, C:\ProgramData\0780f478-67ce-4ec3-98db-39a65f4618ce\plugins\5bak, Quarantined, [8290908adbaf082e1ac9becf9d6622de], 
PUP.Optional.StrongSignal.A, C:\Program Files (x86)\Common Files\0780f478-67ce-4ec3-98db-39a65f4618ce, Quarantined, [2ae85bbf0a8077bf09dbf9947d8650b0], 
PUP.Optional.StrongSignal.A, C:\Program Files (x86)\Common Files\0780f478-67ce-4ec3-98db-39a65f4618ce\updater, Quarantined, [2ae85bbf0a8077bf09dbf9947d8650b0], 
 
Files: 15
PUP.Optional.StrongSignal.A, C:\ProgramData\0780f478-67ce-4ec3-98db-39a65f4618ce\plugincontainer.bak, Quarantined, [8290908adbaf082e1ac9becf9d6622de], 
PUP.Optional.StrongSignal.A, C:\ProgramData\0780f478-67ce-4ec3-98db-39a65f4618ce\plugincontainer.exe, Quarantined, [8290908adbaf082e1ac9becf9d6622de], 
PUP.Optional.StrongSignal.A, C:\ProgramData\0780f478-67ce-4ec3-98db-39a65f4618ce\temp, Quarantined, [8290908adbaf082e1ac9becf9d6622de], 
PUP.Optional.StrongSignal.A, C:\ProgramData\0780f478-67ce-4ec3-98db-39a65f4618ce\plugins\2\Plugin.exe, Quarantined, [8290908adbaf082e1ac9becf9d6622de], 
PUP.Optional.StrongSignal.A, C:\ProgramData\0780f478-67ce-4ec3-98db-39a65f4618ce\plugins\2bak\Plugin.exe, Quarantined, [8290908adbaf082e1ac9becf9d6622de], 
PUP.Optional.StrongSignal.A, C:\ProgramData\0780f478-67ce-4ec3-98db-39a65f4618ce\plugins\3\25e4d99c-9321-4509-9d5f-2069cf56c7b4.dll, Quarantined, [8290908adbaf082e1ac9becf9d6622de], 
PUP.Optional.StrongSignal.A, C:\ProgramData\0780f478-67ce-4ec3-98db-39a65f4618ce\plugins\3\Plugin.exe, Quarantined, [8290908adbaf082e1ac9becf9d6622de], 
PUP.Optional.StrongSignal.A, C:\ProgramData\0780f478-67ce-4ec3-98db-39a65f4618ce\plugins\3bak\25e4d99c-9321-4509-9d5f-2069cf56c7b4.dll, Quarantined, [8290908adbaf082e1ac9becf9d6622de], 
PUP.Optional.StrongSignal.A, C:\ProgramData\0780f478-67ce-4ec3-98db-39a65f4618ce\plugins\3bak\Plugin.exe, Quarantined, [8290908adbaf082e1ac9becf9d6622de], 
PUP.Optional.StrongSignal.A, C:\ProgramData\0780f478-67ce-4ec3-98db-39a65f4618ce\plugins\4\Plugin.exe, Quarantined, [8290908adbaf082e1ac9becf9d6622de], 
PUP.Optional.StrongSignal.A, C:\ProgramData\0780f478-67ce-4ec3-98db-39a65f4618ce\plugins\4bak\Plugin.exe, Quarantined, [8290908adbaf082e1ac9becf9d6622de], 
PUP.Optional.StrongSignal.A, C:\ProgramData\0780f478-67ce-4ec3-98db-39a65f4618ce\plugins\5\Plugin.exe, Quarantined, [8290908adbaf082e1ac9becf9d6622de], 
PUP.Optional.StrongSignal.A, C:\ProgramData\0780f478-67ce-4ec3-98db-39a65f4618ce\plugins\5bak\Plugin.exe, Quarantined, [8290908adbaf082e1ac9becf9d6622de], 
PUP.Optional.StrongSignal.A, C:\Program Files (x86)\Common Files\0780f478-67ce-4ec3-98db-39a65f4618ce\updater.bak, Quarantined, [2ae85bbf0a8077bf09dbf9947d8650b0], 
PUP.Optional.StrongSignal.A, C:\Program Files (x86)\Common Files\0780f478-67ce-4ec3-98db-39a65f4618ce\updater.exe, Quarantined, [2ae85bbf0a8077bf09dbf9947d8650b0], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
MBAR log
Malwarebytes Anti-Rootkit BETA 1.08.3.1004
www.malwarebytes.org
 
Database version:
  main:    v2015.02.17.09
  rootkit: v2015.02.03.01
 
Windows 8.1 x64 NTFS
Internet Explorer 11.0.9600.17498
Monika :: PAMACSPC [administrator]
 
17/02/2015 17:31:00
mbar-log-2015-02-17 (17-31-00).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 348907
Time elapsed: 31 minute(s), 43 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
system log
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.3.1004
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.3.9200 Windows 8.1 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.17498
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.167000 GHz
Memory total: 4171210752, free: 2128097280
 
Downloaded database version: v2015.02.16.09
Downloaded database version: v2015.02.03.01
Downloaded database version: v2014.12.06.01
=======================================
Initializing...
This version of Malwarebytes Anti-Rootkit requires you to completely exit the Malwarebytes Anti-Malware application to continue.
=======================================
 
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.3.1004
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.3.9200 Windows 8.1 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.17498
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.167000 GHz
Memory total: 4171210752, free: 2238533632
 
Downloaded database version: v2015.02.17.01
Initializing...
======================
------------ Kernel report ------------
     02/17/2015 00:41:30
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kd.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\System32\drivers\werkernel.sys
\SystemRoot\System32\drivers\CLFS.SYS
\SystemRoot\System32\drivers\tm.sys
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CI.dll
\SystemRoot\System32\drivers\msrpc.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\System32\Drivers\acpiex.sys
\SystemRoot\System32\Drivers\WppRecorder.sys
\SystemRoot\System32\drivers\ACPI.sys
\SystemRoot\System32\drivers\WMILIB.SYS
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\davqqyx.sys
\SystemRoot\System32\drivers\msisadrv.sys
\SystemRoot\System32\drivers\pci.sys
\SystemRoot\System32\drivers\vdrvroot.sys
\SystemRoot\system32\drivers\pdc.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\System32\drivers\spaceport.sys
\SystemRoot\System32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\System32\drivers\storahci.sys
\SystemRoot\System32\drivers\storport.sys
\SystemRoot\System32\drivers\EhStorClass.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\System32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Wof.sys
\SystemRoot\system32\drivers\mfehidk.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\wfplwfs.sys
\SystemRoot\system32\drivers\mfewfpk.sys
\SystemRoot\System32\drivers\btath_bus.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\System32\drivers\volsnap.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\intelpep.sys
\SystemRoot\System32\drivers\disk.sys
\SystemRoot\System32\drivers\CLASSPNP.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\drivers\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\BasicRender.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\System32\drivers\BasicDisplay.sys
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\??\C:\Program Files\SUPERAntiSpyware\SASKUTIL64.SYS
\??\C:\Program Files\SUPERAntiSpyware\SASDIFSV64.SYS
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\drivers\npsvctrig.sys
\SystemRoot\System32\drivers\mssmbios.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\ahcache.sys
\SystemRoot\System32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\kdnic.sys
\SystemRoot\System32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\USBXHCI.SYS
\SystemRoot\System32\drivers\ucx01000.sys
\SystemRoot\System32\drivers\TXEIx64.sys
\SystemRoot\System32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\athwbx.sys
\SystemRoot\System32\drivers\vwifibus.sys
\SystemRoot\system32\DRIVERS\Rt630x64.sys
\SystemRoot\System32\drivers\serial.sys
\SystemRoot\System32\drivers\serenum.sys
\SystemRoot\System32\drivers\CmBatt.sys
\SystemRoot\System32\drivers\BATTC.SYS
\SystemRoot\System32\drivers\i8042prt.sys
\SystemRoot\System32\drivers\kbdclass.sys
\SystemRoot\System32\drivers\wmiacpi.sys
\SystemRoot\System32\drivers\intelppm.sys
\SystemRoot\System32\drivers\iaiogpioe.sys
\SystemRoot\System32\Drivers\msgpioclx.sys
\SystemRoot\System32\drivers\iaioi2ce.sys
\SystemRoot\system32\drivers\SpbCx.sys
\SystemRoot\System32\drivers\UEFI.sys
\SystemRoot\System32\drivers\NdisVirtualBus.sys
\SystemRoot\System32\drivers\swenum.sys
\SystemRoot\System32\drivers\ks.sys
\SystemRoot\System32\drivers\iwdbus.sys
\SystemRoot\System32\drivers\LMDriver.sys
\SystemRoot\System32\drivers\RadioShim.sys
\SystemRoot\System32\drivers\HIDCLASS.SYS
\SystemRoot\System32\drivers\HIDPARSE.SYS
\SystemRoot\System32\drivers\rdpbus.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\IntcDAud.sys
\SystemRoot\System32\drivers\hidi2c.sys
\SystemRoot\System32\drivers\mshidkmdf.sys
\SystemRoot\System32\drivers\UsbHub3.sys
\SystemRoot\System32\drivers\USBD.SYS
\SystemRoot\System32\drivers\mouhid.sys
\SystemRoot\System32\drivers\mouclass.sys
\SystemRoot\System32\drivers\MTConfig.sys
\SystemRoot\System32\drivers\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\drivers\mfeavfk.sys
\SystemRoot\system32\drivers\mfefirek.sys
\SystemRoot\system32\DRIVERS\mfencbdc.sys
\SystemRoot\system32\DRIVERS\btfilter.sys
\SystemRoot\System32\Drivers\BTHUSB.sys
\SystemRoot\System32\Drivers\bthport.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_storahci.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\drivers\condrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\drivers\Ndu.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\drivers\mfeapfk.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\cfwids.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
----------- End -----------
Done!
 
Scan started
Database versions:
  main:    v2015.02.17.01
  rootkit: v2015.02.03.01
 
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffe000fafc5060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffe000fafc62c0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffe000fafc5060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xffffe000faf7d440, DeviceName: \Device\00000027\, DriverName: \Driver\storahci\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: 938D5102
 
GPT Protective MBR Partition information:
 
    Partition 0 type is EFI-GPT (0xee)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1  Numsec = 4294967295
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
GPT Partition information:
 
    GPT Header Signature 4546492050415254
    GPT Header Revision 65536 Size 92 CRC 2682472977
    GPT Header CurrentLba = 1 BackupLba 976773167
    GPT Header FirstUsableLba 34  LastUsableLba 976773134
    GPT Header Guid 67eef27-a90f-4e60-b92-c7e88ec6bd0
    GPT Header Contains 128 partition entries starting at LBA 2
    GPT Header Partition entry size = 128
 
    Backup GPT header Signature 4546492050415254
    Backup GPT header Revision 65536 Size 92 CRC 2682472977
    Backup GPT header CurrentLba = 976773167 BackupLba 1
    Backup GPT header FirstUsableLba 34  LastUsableLba 976773134
    Backup GPT header Guid 67eef27-a90f-4e60-b92-c7e88ec6bd0
    Backup GPT header Contains 128 partition entries starting at LBA 976773135
    Backup GPT header Partition entry size = 128
 
    Partition 0 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 9ba0014c-98f2-4a9b-9c14-f1cee3bda46d
    FirstLBA 2048  Last LBA 1230847
    Attributes 1
    Partition Name                 Basic data partition
 
    Partition 1 Type c12a7328-f81f-11d2-ba4b-0a0c93ec93b
    Partition ID 9016c5f6-33e0-4126-b15e-30c73c861b79
    FirstLBA 1230848  Last LBA 1845247
    Attributes 0
    Partition Name                 EFI system partition
 
    GPT Partition 1 is bootable
    Partition 2 Type e3c9e316-b5c-4db8-817d-f92df0215ae
    Partition ID f7088802-b8e-4300-8954-9e80c899bd52
    FirstLBA 1845248  Last LBA 2107391
    Attributes 0
    Partition Name         Microsoft reserved partition
 
    Partition 3 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID 69b6a259-ea49-4001-bfa-b67586a2cac
    FirstLBA 2107392  Last LBA 947075071
    Attributes 0
    Partition Name                 Basic data partition
 
    Partition 4 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 790b2e20-958d-4b8a-8fcd-9e3049bbc0a5
    FirstLBA 947075072  Last LBA 976773119
    Attributes 1
    Partition Name                 Basic data partition
 
Disk Size: 500107862016 bytes
Sector size: 512 bytes
 
Done!
Scan Interrupted
Scan was aborted.
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.3.1004
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.3.9200 Windows 8.1 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.17498
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.167000 GHz
Memory total: 4171210752, free: 2070863872
 
Downloaded database version: v2015.02.17.02
Downloaded database version: v2015.02.17.03
Downloaded database version: v2015.02.17.04
Downloaded database version: v2015.02.17.05
Downloaded database version: v2015.02.17.06
Downloaded database version: v2015.02.17.07
Downloaded database version: v2015.02.17.08
Downloaded database version: v2015.02.17.09
=======================================
------------ Kernel report ------------
     02/17/2015 17:30:41
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kd.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\System32\drivers\werkernel.sys
\SystemRoot\System32\drivers\CLFS.SYS
\SystemRoot\System32\drivers\tm.sys
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CI.dll
\SystemRoot\System32\drivers\msrpc.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\System32\Drivers\acpiex.sys
\SystemRoot\System32\Drivers\WppRecorder.sys
\SystemRoot\System32\drivers\ACPI.sys
\SystemRoot\System32\drivers\WMILIB.SYS
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\davqqyx.sys
\SystemRoot\System32\drivers\msisadrv.sys
\SystemRoot\System32\drivers\pci.sys
\SystemRoot\System32\drivers\vdrvroot.sys
\SystemRoot\system32\drivers\pdc.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\System32\drivers\spaceport.sys
\SystemRoot\System32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\System32\drivers\storahci.sys
\SystemRoot\System32\drivers\storport.sys
\SystemRoot\System32\drivers\EhStorClass.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\System32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Wof.sys
\SystemRoot\system32\drivers\mfehidk.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\wfplwfs.sys
\SystemRoot\system32\drivers\mfewfpk.sys
\SystemRoot\System32\drivers\btath_bus.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\System32\drivers\volsnap.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\intelpep.sys
\SystemRoot\System32\drivers\disk.sys
\SystemRoot\System32\drivers\CLASSPNP.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\drivers\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\BasicRender.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\System32\drivers\BasicDisplay.sys
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\??\C:\Program Files\SUPERAntiSpyware\SASKUTIL64.SYS
\??\C:\Program Files\SUPERAntiSpyware\SASDIFSV64.SYS
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\drivers\npsvctrig.sys
\SystemRoot\System32\drivers\mssmbios.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\ahcache.sys
\SystemRoot\System32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\kdnic.sys
\SystemRoot\System32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\USBXHCI.SYS
\SystemRoot\System32\drivers\ucx01000.sys
\SystemRoot\System32\drivers\TXEIx64.sys
\SystemRoot\System32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\athwbx.sys
\SystemRoot\System32\drivers\vwifibus.sys
\SystemRoot\system32\DRIVERS\Rt630x64.sys
\SystemRoot\System32\drivers\serial.sys
\SystemRoot\System32\drivers\serenum.sys
\SystemRoot\System32\drivers\CmBatt.sys
\SystemRoot\System32\drivers\BATTC.SYS
\SystemRoot\System32\drivers\i8042prt.sys
\SystemRoot\System32\drivers\kbdclass.sys
\SystemRoot\System32\drivers\wmiacpi.sys
\SystemRoot\System32\drivers\intelppm.sys
\SystemRoot\System32\drivers\iaiogpioe.sys
\SystemRoot\System32\Drivers\msgpioclx.sys
\SystemRoot\System32\drivers\iaioi2ce.sys
\SystemRoot\system32\drivers\SpbCx.sys
\SystemRoot\System32\drivers\UEFI.sys
\SystemRoot\System32\drivers\NdisVirtualBus.sys
\SystemRoot\System32\drivers\swenum.sys
\SystemRoot\System32\drivers\ks.sys
\SystemRoot\System32\drivers\iwdbus.sys
\SystemRoot\System32\drivers\LMDriver.sys
\SystemRoot\System32\drivers\RadioShim.sys
\SystemRoot\System32\drivers\HIDCLASS.SYS
\SystemRoot\System32\drivers\HIDPARSE.SYS
\SystemRoot\System32\drivers\rdpbus.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\IntcDAud.sys
\SystemRoot\System32\drivers\hidi2c.sys
\SystemRoot\System32\drivers\mshidkmdf.sys
\SystemRoot\System32\drivers\UsbHub3.sys
\SystemRoot\System32\drivers\USBD.SYS
\SystemRoot\System32\drivers\mouhid.sys
\SystemRoot\System32\drivers\mouclass.sys
\SystemRoot\System32\drivers\MTConfig.sys
\SystemRoot\System32\drivers\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\drivers\mfeavfk.sys
\SystemRoot\system32\drivers\mfefirek.sys
\SystemRoot\system32\DRIVERS\mfencbdc.sys
\SystemRoot\system32\DRIVERS\btfilter.sys
\SystemRoot\System32\Drivers\BTHUSB.sys
\SystemRoot\System32\Drivers\bthport.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_storahci.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\drivers\condrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\drivers\Ndu.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\drivers\mfeapfk.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\cfwids.sys
\SystemRoot\System32\drivers\rdpvideominiport.sys
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\drivers\WSDPrint.sys
\SystemRoot\system32\DRIVERS\WSDScan.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
----------- End -----------
Done!
 
Scan started
Database versions:
  main:    v2015.02.17.09
  rootkit: v2015.02.03.01
 
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffe000fafc5060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffe000fafc62c0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffe000fafc5060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xffffe000faf7d440, DeviceName: \Device\00000027\, DriverName: \Driver\storahci\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: 938D5102
 
GPT Protective MBR Partition information:
 
    Partition 0 type is EFI-GPT (0xee)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1  Numsec = 4294967295
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
GPT Partition information:
 
    GPT Header Signature 4546492050415254
    GPT Header Revision 65536 Size 92 CRC 2682472977
    GPT Header CurrentLba = 1 BackupLba 976773167
    GPT Header FirstUsableLba 34  LastUsableLba 976773134
    GPT Header Guid 67eef27-a90f-4e60-b92-c7e88ec6bd0
    GPT Header Contains 128 partition entries starting at LBA 2
    GPT Header Partition entry size = 128
 
    Backup GPT header Signature 4546492050415254
    Backup GPT header Revision 65536 Size 92 CRC 2682472977
    Backup GPT header CurrentLba = 976773167 BackupLba 1
    Backup GPT header FirstUsableLba 34  LastUsableLba 976773134
    Backup GPT header Guid 67eef27-a90f-4e60-b92-c7e88ec6bd0
    Backup GPT header Contains 128 partition entries starting at LBA 976773135
    Backup GPT header Partition entry size = 128
 
    Partition 0 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 9ba0014c-98f2-4a9b-9c14-f1cee3bda46d
    FirstLBA 2048  Last LBA 1230847
    Attributes 1
    Partition Name                 Basic data partition
 
    Partition 1 Type c12a7328-f81f-11d2-ba4b-0a0c93ec93b
    Partition ID 9016c5f6-33e0-4126-b15e-30c73c861b79
    FirstLBA 1230848  Last LBA 1845247
    Attributes 0
    Partition Name                 EFI system partition
 
    GPT Partition 1 is bootable
    Partition 2 Type e3c9e316-b5c-4db8-817d-f92df0215ae
    Partition ID f7088802-b8e-4300-8954-9e80c899bd52
    FirstLBA 1845248  Last LBA 2107391
    Attributes 0
    Partition Name         Microsoft reserved partition
 
    Partition 3 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID 69b6a259-ea49-4001-bfa-b67586a2cac
    FirstLBA 2107392  Last LBA 947075071
    Attributes 0
    Partition Name                 Basic data partition
 
    Partition 4 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 790b2e20-958d-4b8a-8fcd-9e3049bbc0a5
    FirstLBA 947075072  Last LBA 976773119
    Attributes 1
    Partition Name                 Basic data partition
 
Disk Size: 500107862016 bytes
Sector size: 512 bytes
 
Done!
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
 
rKill
 
Rkill 2.7.0 by Lawrence Abrams (Grinler)
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 02/17/2015 06:16:40 PM in x64 mode.
Windows Version: Windows 8.1 Connected 
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Checking Windows Service Integrity: 
 
 * AppMgmt [Missing Service]
 * PeerDistSvc [Missing Service]
 * CscService [Missing Service]
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 02/17/2015 06:18:21 PM
Execution time: 0 hours(s), 1 minute(s), and 41 seconds(s)
 
 
That's all for now.
Thanks for the assistance!


#4 Broni

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Posted 20 February 2015 - 08:46 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

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#5 MsYvaine

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Posted 26 February 2015 - 05:46 PM

Helloere 

a

re the results, but please note that I was unable to download ADWCleaner. I tried from 3 different sources, still it said download error.

I carried on with the rest and please see the results:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.2 (02.02.2015:1)
OS: Windows 8.1 Connected x64
Ran by Monika on 26/02/2015 at 20:57:53.75
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{49400570-AFE6-11E4-8263-206A8A984F31}
 
 
 
~~~ Files
 
Successfully deleted: [File] "C:\Users\Monika\appdata\local\google\chrome\user data\default\local storage\http_static.boostsaves.com_0.localstorage"
Successfully deleted: [File] "C:\Users\Monika\appdata\local\google\chrome\user data\default\local storage\http_static.boostsaves.com_0.localstorage-journal"
Successfully deleted: [File] "C:\Users\Monika\appdata\local\google\chrome\user data\default\local storage\https_static.boostsaves.com_0.localstorage"
Successfully deleted: [File] "C:\Users\Monika\appdata\local\google\chrome\user data\default\local storage\https_static.boostsaves.com_0.localstorage-journal"
 
 
 
~~~ Folders
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 26/02/2015 at 21:04:17.29
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
Sophos did not find anything and did not create any logs.
I still have the Strong Signal ads all around the place and when opening a link an extra tab opens with an add.
Thanks


#6 Broni

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Posted 26 February 2015 - 07:24 PM

Which browser is affected?

 

Uploaded AdwCleaner for you here: https://www.sendspace.com/file/snpqjw


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#7 MsYvaine

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Posted 27 February 2015 - 11:43 AM

Hi,
 
Finally couuld download and run adwcleaner, here is the reult:
 
 
# AdwCleaner v4.111 - Logfile created 27/02/2015 at 16:36:54
# Updated 18/02/2015 by Xplode
# Database : 2015-02-18.3 [Server]
# Operating system : Windows 8.1 Connected  (x64)
# Username : Monika - PAMACSPC
# Running from : C:\Users\Monika\Downloads\adwcleaner_4.111.exe
# Option : Cleaning
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
File Deleted : C:\Users\Monika\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_static.boostsaves.com_0.localstorage
File Deleted : C:\Users\Monika\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_static.boostsaves.com_0.localstorage-journal
File Deleted : C:\Users\Monika\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_static.boostsaves.com_0.localstorage
File Deleted : C:\Users\Monika\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_static.boostsaves.com_0.localstorage-journal
 
***** [ Scheduled tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\{1146AC44-2F03-4431-B4FD-889BC837521F}
 
***** [ Web browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17416
 
 
-\\ Mozilla Firefox v35.0.1 (x86 en-US)
 
 
-\\ Google Chrome v40.0.2214.111
 
 
*************************
 
AdwCleaner[R0].txt - [3826 bytes] - [16/02/2015 22:51:33]
AdwCleaner[R1].txt - [1516 bytes] - [27/02/2015 16:33:28]
AdwCleaner[S0].txt - [3410 bytes] - [16/02/2015 22:58:08]
AdwCleaner[S1].txt - [1453 bytes] - [27/02/2015 16:36:54]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1512  bytes] ##########
 
Bith
 Mozilla and Chrome are affected. IE isn't, I believe because it has never been used.
 
Thanks


#8 Broni

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Posted 27 February 2015 - 07:44 PM

p22002970.gif Reset Chrome...
Click on "Customize and control Google Chrome":
p22003758.gif
Click "Settings" then "Show advanced settings" at the bottom of the screen.
Click "Reset browser settings" button.
Restart Chrome.

If the above didn't help....

Reinstall Chrome...
If you want to save your bookmarks...
How to Backup Bookmarks in Google Chrome
If you want to save your passwords as well see here: http://www.intowindows.com/how-to-backup-saved-passwords-in-google-chrome-browser/
 

  • Close all Chrome windows and tabs.
  • Go to the Start menu > Control Panel. (Windows 8 users: Learn how to access the Control Panel)
  • Click Programs and Features.
  • Double-click Google Chrome.
  • Click Uninstall from the confirmation dialog. Delete your user profile information, like your browser preferences, bookmarks, and history, by selecting the "Also delete your browsing data" checkbox.

Install fresh copy.

 

p22002970.gif Reset Firefox: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems

If the above didn't help...

Uninstall Firefox completely using this manual: https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer
NOTE. Use MozBackup: http://mozbackup.jasnapaka.com/ to backup your bookmarks and passwords. Do NOT backup anything else.
Install fresh copy.
 


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#9 MsYvaine

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Posted 28 February 2015 - 05:02 PM

Hi

 

Thanks, all done!

It seems the ads are gone. Anything else to be done?

Could you finally recommend a free antivirus software?

Thanks a lot!



#10 Broni

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Posted 28 February 2015 - 06:24 PM

McAfee you have is just fine.

 

Read on...

 

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly ((you need to redownload these tools since they were removed by DelFix))

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642


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#11 MsYvaine

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Posted 02 March 2015 - 10:04 AM

hello

 

thanks for your help, all recommendations done, so you can now close the topic

Monika



#12 Broni

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Posted 02 March 2015 - 07:04 PM

Way to go!! p4193510.gif
Good luck and stay safe :)
 


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