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CryptoWall virus removal


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#1 Rcranium1981

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Posted 16 February 2015 - 05:22 PM

My pc has been hit by the crypto wall virus and need to try to remove it. Please assist.
Thanks.

Edited by hamluis, 16 February 2015 - 05:36 PM.
Moved from XP to General Security - Hamluis.


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#2 hamluis

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Posted 16 February 2015 - 05:35 PM

Please...read, understand, and comply with the suggestions at: http://www.bleepingcomputer.com/forums/t/565064/infected-by-cryptowall-30/?p=3612319 .

Thank you :).

Louis

#3 quietman7

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Posted 16 February 2015 - 06:53 PM


A repository of all current knowledge regarding CryptoWall, CryptoWall 2.0 & CryptoWall 3.0 is provided by Grinler (aka Lawrence Abrams), in this tutorial: CryptoWall and DECRYPT_INSTRUCTION Ransomware Information Guide and FAQ

Reading that Guide will help you understand what CryptoWall & CryptoWall 2.0 does and provide information for how to deal with it and possibly decrypt/recover your files. Cryptowall typically deletes all Shadow Volume Copies with vssadmin.exe so that you cannot restore your files via System Restore or using a program like Shadow Explorer...but it never hurts to try. At this time there is no fix tool and no way to retrieve the private key that can be used to decrypt your files without paying the ransom.

CryptoWall 2.0 uses its own TOR gateways...
see Updated CryptoWall 2.0 ransomware released that makes it harder to recover files.

CryptoWall 3.0 uses its new TOR gateways and has an extended deadline to pay the ransome...
see After a brief hiatus malware developers release CryptoWall 3.0.

There is also a lengthy ongoing discussion in this topic: CryptoWall - new variant of CryptoDefense Support & Discussion Topic.

Rather than have everyone start individual topics, it would be best (and more manageable for staff) if you posted any questions, comments or requests for assistance in that topic discussion.

Thanks
The BC Staff
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